5SOA ArchitectUse Case.docx
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5SOA ArchitectUse Case.docx
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5SOAArchitectUseCase
XYZAirlinesPOC
UseCaseDocument
version0.1
1.Introduction3
2.Actor3
2.1RC3
2.1.1AuthoritiesandResponsibilities3
2.2RampController3
2.3CabinCrewandCockpitCrew4
2.4GroundOperationStaffsandEquipment4
2.5OCC4
3.UseCases4
3.1DisplayAssignedFlights4
3.2BeforeArrival5
3.3AfterArrival7
3.4CheckLoading8
3.5PrepareDeparture9
3.6AlertProcessing11
3.6.1AutomaticAlert11
3.6.2ManualAlert12
4.Scenario13
1.Introduction
TheobjectiveofthisdocumentistodescribetheUseCasesofKALPOCspecifiedinKALPOCarchitecturedesigndocument.ItwillcovertheoverallworkprocessofRampCoordination.
Thefollowingusecaseswillbedefined:
⏹DisplayAssignedFlights
⏹BeforeArrival
⏹AfterArrival
⏹LoadingProcess
⏹ReadyforDeparture
⏹AlertProcessing
(Toillustratetheusecases,thecorrespondingUIwillbelistedwitheachusecase.)
Figure1UseCases
2.Actor
2.1RC
RampCoordinator(RC)istheresponsibleemployeeoframpoperationfromthearrivaltotheflightdeparture.Andhe/shehastheresponsibilityandauthoritytosuperviserampactivitiesandallotheractivitiesforpunctualoperationandsafegroundhandling.
RCshouldbeassignedtoeachA/CoreachflightforefficiencyofA/Csafetyandrampmanagementintheramparea.However,ItispermissibleforaRCtooverseeotherflightincaseofunexpectedorunavoidablecircumstancesuchasflightirregularity,adverseweatheretc.
2.1.1AuthoritiesandResponsibilities
RChasauthoritiestooverseesafetyweakareaoframpoperationsuchasaircraftfueling,CargoCompartment,ULDCondition/Locking,DangerousGoods,CargoLoading/Unloading.
∙RChasauthorityoverallareaofworkersfromdifferentgroup(fueling,cabinservice,cargo,caterer,etc.)atthegate.
∙RCisundersupervisionofandaccountabletotheteamleaderorstationmanager.TeamleaderorstationmanagerisresponsibletoestablishstandardsandproceduresforRCandtoimprovehis/herqualityofworkalso.
∙RChasauthoritytoutilizeanyavailablemanpoweratramparea.
∙RCisresponsibletosuperviseforallrampactivitiesduringthearrival,departure,unloadingandloadingprocess.
2.2RampController
RampControllermonitorsthestatusofalltheflightsintheairport.IfhenoticesanyissuewhichrequirestheattentionandcoordinationofRC,hewillcontactRC.
2.3CabinCrewandCockpitCrew
Duringrampcoordination,theactivitiesofCabinandCockpitCrewwillbemonitoredbyRC.
2.4GroundOperationStaffsandEquipment
Duringrampcoordination,theworkandstatusofGroundOperationStaffsandEquipmentwillbemonitoredbyRC.
2.5OCC
OCCmonitorsthestatusoftheflightsinbothairandrampsite.IfhenoticesanyissuewhichrequirestheattentionandcoordinationofRC/Controller,hewilldiscussitwithRampControllerandRC.
3.UseCases
3.1DisplayAssignedFlights
SubjectArea
RampCoordination
BusinessEvent
RClogesonRCMS,orwanttolookattheinformationofalltheflightsheisassigned.
Actor(s)
RC
UseCaseOverview
RCgetalltheflightsheisassignedoncurrentday.
Preconditions
RChasloggedonRCMSsuccessfully.
UseCaseDescription
1.Aflightlistwillbeshownonthescreen.ItcontainsalltheflightsaRCwereassignedoncurrentday.
2.Ifanyalerthappens,hewillfollowUseCase“AlertProcessing”.
UseCaseAssociations
UseCase“AlertProcessing”
InputSummary
N/A
OutputSummary
Theflightlist:
FLTNO,STD/A,ETD/A,SPOT,CustomFuelConfirmation
3.2BeforeArrival
SubjectArea
RampCoordination
BusinessEvent
Aflightwillarrivein5minutes.
Actor(s)
RC,GroundOperationStaffsandEquipments
UseCaseDescription
Beforetheflight’sarrival,RCchecksthoseitemsaroundSPOT.
Preconditions
RCclicksonHyperlink“BeforeArrival”.
TerminationOutcome
Condition(s)AffectingTerminationOutcome
Theflightwillbedelayed,ortheSPOThastobechanged
Thosecheckitemsarenotcompletedontime
UseCaseDescription
1.Standbytimeattheshipside:
From5minutespriortoA/CrampintoflightrampoutforA/Cwithshortturnaround.ForallotherA/C,fromcompletionofA/Ctowinuntilflightdeparture,R/Cshallstandbynearshipsideorinsidethecabintoperformduty.
2.Showuptimeofflightcrewtotheaircraft
3.ParkingsportInspection(ShortTurnAroundFlight)
●RCshouldshowupatparkingspot5minutespriortoA/CrampinafterverifyingETA.Inspectsurroundingarea,eliminatealltheobstaclesontheA/CmovingpathandIfnecessary,requestchangeofparkingspottothedutyconcerned.
4.A/CTow-inCheck.(LongTurnAroundFlight)
●R/CshouldshowupatdesignatedspotandtimetoconfirmcompletionofA/Ctow-in,ifnottowedin,contactdutyconcernedofarrangement
5.Preparationofeachsection
●Checkattendanceofgroundstaff(Marshaller,Cargoagent,Cabincleaning,Fuelingagent,Maintenancepersonnel,Bridgeoperator,Trafficagent)andoperatingstatusofpreparedgroundequipment(GPU,Towingtruck,Stepcar,CGOloader,Lavatorytruck,Watertruck,Cabinservicecar,Fuelservicetrucketc)Ifunsatisfactoryitemsaredetected,R/Cshouldnotifytheedutymanager.
6.Preparationofsafetychecklist
7.InspectFOD
8.KeepincontactandconsultwithG/Hstaffregardingallrelatedduties
9.Ifanyalerthappens,hewillfollowUseCase“AlertProcessing”.
UseCaseAssociations
UseCase“AlertProcessing”
InputSummary
Status:
ParkingSPOT,Tow-in(ifrequired),FOD,GroundCheck-list
OutputSummary
“BeforeArrival”iscompleted
3.3AfterArrival
SubjectArea
RampCoordination
BusinessEvent
Aflighthasarrived.
Actor(s)
RC,GroundOperationStaffsandEquipments
UseCaseDescription
RCwillmonitorPAXDe-boarding,CGO/Baggage/Cateringunloading,andinsurethesafetyoftheflight.
Preconditions
RCclicksonHyperlink“AfterArrival”.
TerminationOutcome
Condition(s)AffectingTerminationOutcome
TheCompletionofAfterArrivalwillbedelayed
Thosecheckitemsarenotcompletedontime
UseCaseDescription
1.RCchecksthelocationofdutyperson.
2.RCcheckchock.
3.RCcheckscommercevehicleSPOT.
4.RCchecksAIR/PWRsupply.
5.RCrecordsRamp-in(SPOT-in)time.
6.RCrecordsPAX/CGOdooropentime
7.RCmonitorsPAX/Crewde-boarding,andrecordstart/finishtime.
8.RCmonitorsCGO/BAG/CATERINGunloading,andrecordstart/finishtime.
9.RCmonitorsrefuelling,recordstarttime.
10.Ifanyalerthappens,hewillfollowUseCase“AlertProcessing”.
UseCaseAssociations
UseCase“AlertProcessing”
InputSummary
Status:
thelocationofdutyperson,chock,AIR/PWRsupply,commercevehicleSPOT
Startandfinishtime:
PAX/Crewde-boarding,
CGO/BAG/CATERINGunloading
Ramp-intime,PAX/CGOdooropentime
Refuellingstarttime
OutputSummary
“AfterArrival”iscompleted
3.4CheckLoading
SubjectArea
RampCoordination
BusinessEvent
Loadingprocessbegins.
Actor(s)
RC,GroundOperationStaffsandEquipments,CockpitandCabinCrew
UseCaseDescription
RCwillmonitorPAXDe-boarding,CGO/Baggage/Cateringloading,andinsurethesafetyoftheflight.
Preconditions
RCclicksonHyperlink“CheckLoading”.
TerminationOutcome
Condition(s)AffectingTerminationOutcome
Thecompletionofloadingprocesswillbedelayed
Thosecheckitemsarenotcompletedontime
UseCaseDescription
1.RCchecksG.S.E
2.RCcheckULDSafety
3.RCchecksGroundHandling
4.RCchecksCargoLock
5.RCchecksMaintenanceandentersremarks
6.RCrecordsrefuellingfinishtime
7.RCrecordsOperation/CabinCrewshow-uptime
8.RCmonitorsCGO/BAG/CATERINGloading,andrecordstart/finishtime.
9.Ifanyalerthappens,hewillfollowUseCase“AlertProcessing”.
UseCaseAssociations
UseCase“AlertProcessing”
InputSummary
Status:
GSE,ULDSafety,GroundHandling,CargoLock
MaintenanceStatusandRemarks
CGO/BAG/CATERINGloadingstartandfinishtime
Refuellingfinishtime,Operation/CabinCrewshow-uptime
OutputSummary
“AfterArrival”iscompleted
3.5PrepareDeparture
SubjectArea
RampCoordination
BusinessEvent
BoardingSignalisfired.
Actor(s)
RC
UseCaseDescription
RCwillmonitorPAXDe-boarding,CGO/Baggage/Cateringunloading,andinsurethesafetyoftheflight.
Preconditions
RCclicksonHyperlink“AfterArrival”.
TerminationOutcome
Condition(s)AffectingTerminationOutcome
Theflightwillbedelayed
Thosecheckitemsarenotcompletedontime
UseCaseDescription
1.RCmonitorsPreparationofPassengerBoarding
●Upcomingofestablishedboardingstarttime,checkcabinpreparationstatusandcontacttrafficagent2-3minutesbeforeboardingtolineupofpassengersorboardingofpassengerontherampbus(ifcontactingtrafficagentisnotavailable,contactrelateddepartmenttorelaymessage)
●Whenboardingdelayisexpectedinevitably,delayreasonandexpectedboardingtimeshouldbeinformedtothetrafficagents.
2.RCmonitorsPassengerBoarding
●Aftercheckingreadinessforpassengerboardingfrompurser,he/sheshallreceiveboardingsignfromcabinpurserandnotifytotheagent(PusseruseeitherA/Cinterphoneordirectcontactwithcaptainforboardingapproval)
3.RCFinalconfirmationDepartureProcess
●Accordingtothereportbyeachsectionalmanager,verifyifallrequiredprocessessuchasboardingofpassenger,catering,cargo,baggageandnecessarydocuments(G.D.loadsheet,CGOM/Fetc)werecompletedwithoutfail.
●IfA/Cdeparturedelayisexpectedduetosmallnumberofmissingpassenger,makedecisionwhethertooffloadafterdiscussionwithtrafficagent(DepartorDepartureagent).However,ifthispassengerhascheckedbaggage,Regulationof
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