Raymond MHP版雇员培训与开发英文版第6版测试题答案TBChap006.docx
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Raymond MHP版雇员培训与开发英文版第6版测试题答案TBChap006.docx
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RaymondMHP版雇员培训与开发英文版第6版测试题答案TBChap006
Chapter6
MultipleChoice
1._____referstotheprocessofcollectingtheoutcomesneededtodeterminewhethertrainingiseffective.
a.Trainingevaluation
b.Programdesign
c.Performanceappraisal
d.Needsassessment
Answer:
A
DifficultyLevel:
Easy
2.Whichofthefollowingstatementsbestdifferentiatesformativeevaluationfromsummativeevaluation?
a.Formativeevaluationmainlyinvolvescollectingquantitativedata,whereassummativeevaluationinvolvescollectingqualitativedata.
b.Formativeevaluationtakesplaceonthecompletionoftraining,whereassummativeevaluationtakesplaceduringprogramdesignanddevelopment.
c.Formativeevaluationfocusesonhowtomakeatrainingprogrambetter,whereassummativeevaluationhelpstodeterminetheextenttowhichtraineeshavechangedaftertraining.
d.Formativeevaluationincludesmeasuringthemonetarybenefitsthatacompanyreceivesfromatrainingprogram,whereassummativeevaluationmeasuresbeliefsandopinionsofthetrainees.
Answer:
C
DifficultyLevel:
Medium
3.Formativeevaluationinvolvescollectingqualitativedataaboutatrainingprogramfromtraineesmainlythrough:
a.theiropinionsandfeelingsabouttheprogram.
b.measuresofperformancesuchasvolumeofsales.
c.testsandratingsoftheirbehavior.
d.thereturnoninvestmentmethod.
Answer:
A
DifficultyLevel:
Medium
4.Theevaluationprocessideallybeginswith:
a.developingoutcomemeasures.
b.choosinganevaluationstrategy.
c.developingmeasurablelearningobjectives.
d.conductinganeedsanalysis.
Answer:
D
DifficultyLevel:
Easy
5.The_____trainingoutcomeiscollectedtodeterminewhethertraineesareusingtrainingcontentbackonthejob.
a.reaction
b.learning
c.cognitive
d.result
Answer:
D
DifficultyLevel:
Easy
6.AccordingtoKirkpatrick’sframeworkforcategorizingtrainingoutcomes,_____outcomesarelevel1criteriathatareoftencalledclassorinstructorevaluations.
a.learning
b.reaction
c.skill-based
d.affective
Answer:
B
DifficultyLevel:
Easy
7.Whichofthefollowingtypesoftrainingoutcomesarecollectedwhentraineesareaskedtoratetheirlevelofsatisfactionwiththetrainerattheendofatrainingprogram?
a.Result
b.Cognitive
c.Reaction
d.Behavior-based
Answer:
C
DifficultyLevel:
Easy
8.Typically,_____areusedtoassesscognitiveoutcomes.
a.attitudesurveys
b.observations
c.focusgroups
d.pencil-and-papertests
Answer:
D
DifficultyLevel:
Easy
9.Whichofthefollowingisanaffectiveoutcomecollectedinatrainingevaluation?
a.Learners’satisfactionwithtraining
b.Customerserviceorientation
c.Increasedproduction
d.Reducedcostsofproduction
Answer:
B
DifficultyLevel:
Medium
10.Ifafirmmeasuresitssalesvolumebeforeandafteratrainingprogram,itistypicallyassessingthe_____outcome.
a.reaction
b.behavior-based
c.learning
d.results
Answer:
D
DifficultyLevel:
Medium
11.Whichofthefollowingistrueofreturnoninvestment(ROI)?
a.Itisreferredtoaslevel3evaluationinKirkpatrick’sframeworkforcategorizingtrainingoutcomes.
b.Itreferstocomparingsalesactivitybeforeandafteratrainingprogram.
c.Dollarvalueofproductivitydividedbytrainingcostsreflectsreturnoninvestment.
d.Themethodofmeasurementforreturnoninvestmenttypicallyinvolvestests,surveys,andinterviews.
Answer:
C
DifficultyLevel:
Medium
12.Behaviororskill-basedoutcomesarebestmeasuredby_____.
a.surveys
b.interviews
c.focusgroups
d.observations
Answer:
D
DifficultyLevel:
Easy
13.Ifamanagerbelievesthatatrainingprogramisvaluableandhenceprovideshigherratingsofjobperformancetothosetraineeswhoattendedthetrainingprogram,thenthetrainingoutcomeswilllackrelevancedueto_____.
a.criterioncontamination
b.criteriondeficiency
c.criterionirreducibility
d.criterionmaturation
Answer:
A
DifficultyLevel:
Medium
14._____referstotheeasewithwhichtrainingoutcomemeasurescanbecollected.
a.Reliability
b.Practicality
c.Acceptability
d.Relevance
Answer:
B
DifficultyLevel:
Easy
15.Appropriatetrainingoutcomesneedtobediscriminativewhichimpliesthat:
a.testsgiventoemployeesbeforeandafteratrainingprogramshoulddiffer.
b.traineesshouldbeaskedtotakeareliabletestthatincludesitemsforwhichthemeaningorinterpretationchangeovertime.
c.trainees’performanceontheoutcomeshouldactuallyreflecttruedifferencesinperformance.
d.differentemployeesshouldbegivendifferenttestsformeasuringtheirperformanceonthesameoutcome.
Answer:
C
DifficultyLevel:
Medium
16.Iftrainersareinterestedinthegeneralizabilityofastudy’sresultstoothergroupsandsituations,thentheyaresaidtobeinterestedinthe_____ofthestudy.
a.outcomepracticality
b.criterionrelevance
c.externalvalidity
d.outcomebelievability
Answer:
C
DifficultyLevel:
Easy
17.Whichofthefollowingisathreattointernalvalidity?
a.Characteristicsoftraineesinfluenceprogrameffectiveness.
b.Beingevaluatedcausesparticipantstotryharderintrainingprogram.
c.Traineespayextraattentiontomaterialonatestbeforetraining.
d.Traininggroupdiffersfromcomparisongrouponindividualdifferencesthatinfluenceoutcomes.
Answer:
D
DifficultyLevel:
Medium
18.Whichofthefollowingstatementsistrueofcomparisongroups?
a.Theuseofacomparisongroupposesathreattointernalvalidity.
b.Comparisongroupconsistsofagroupofemployeeswhodonotattendthetrainingprogram.
c.Employeesinacomparisongrouphavepersonalcharacteristicsthataredifferentfromothertrainees.
d.Useofacomparisongroupintrainingevaluationincreasesthepossibilitythatchangesfoundintheoutcomemeasuresareduetofactorsotherthantraining.
Answer:
B
DifficultyLevel:
Medium
19.Whichofthefollowingstatementsistrueofrandomassignment?
a.Itassignsemployeestoatrainingprogramwithoutconsideringtheirindividualdifferences.
b.Itresultsinanunequaldistributionofindividualcharacteristicssuchasage,gender,andmotivationinthecomparisongroupandthetraininggroup.
c.Itincreasestheeffectsofemployeesdroppingoutofthestudy(mortality).
d.Itincreasesthedifferencesbetweenthetraininggroupandcomparisongroupinability,knowledge,skill,orotherpersonalcharacteristics.
Answer:
A
DifficultyLevel:
Medium
20.Afirmthataimsatimprovingreadilyobservableoutcomessuchasproductivitybycollectingrelateddataatperiodicintervalsbothbeforeandaftertrainingistypicallyapplyingthe_____evaluationdesign.
a.Solomonfour-group
b.pretest/post-test
c.returnoninvestment
d.timeseries
Answer:
D
DifficultyLevel:
Medium
21._____isatimeperiodinwhichparticipantsnolongerreceivetrainingintervention.
a.Regression
b.Mortality
c.Reversal
d.Maturation
Answer:
C
Difficulty:
Easy
22.WhichofthefollowingstatementsistrueofSolomonfour-groupevaluationdesign?
a.Itismainlyusedbycompaniesthatareuncomfortablewithexcludingcertainemployeesorthatintendtotrainonlyasmallgroupofemployees.
b.Itisanevaluationdesigninwhichpre-trainingoutcomesarecompletelyignored.
c.Itcombinesbothpretest/post-testcomparisongroupandpost-test-onlycontrolgroupdesign.
d.Relativetotheotherevaluationdesignsitismoreeconomicalandtakeslessertimetoconduct.
Answer:
C
DifficultyLevel:
Medium
23.Evaluationdesignswithoutpretestorcomparisongroupsaremostappropriatewhen:
a.informationregardingtrainingeffectivenessisnotneededimmediately.
b.companiesareinterestindetermininghowmuchchangehasoccurred.
c.acompanyhasastrongorientationtowardevaluation.
d.acompanyisonlyinterestedinwhethertraineeshaveachievedacertainproficiencylevel.
Answer:
D
DifficultyLevel:
Medium
24.ROIanalysisisbestsuitedfortrainingprogramsthatare:
a.attendedbyfewemployees.
b.inexpensiveandhavelimitedvisibility.
c.focusedonanoperationalissue.
d.one-timeevents.
Answer:
C
DifficultyLevel:
Easy
25._____referstoconcreteexamplesoftheimpactoftrainingthatshowhowlearninghasledtoresultsthatacompanyfindsworthwhileandmanagersfindcredible.
a.Utilityanalysis
b.Successcase
c.Returnonexpectation
d.Outcomepracticality
Answer:
B
DifficultyLevel:
Easy
True/False
1.Theinfluenceoftrainingislargestfororganizationalperformanceoutcomesandweakestforfinancialoutcomes.
a.True
b.False
Answer:
A
DifficultyLevel:
Easy
2.Pilottestingreferstotheprocessofpreviewingthetrainingprogramwithpotentialtraineesandmanagersorwithothercustomers.
a.True
b.False
Answer:
A
DifficultyLevel:
Easy
3.Formativeevaluationusuallyinvolvescollectingquantitativedatathroughtestsorobjectivemeasuresofperformance.
a.True
b.False
Answer:
B
DifficultyLevel:
Easy
4.InKirkpatrick’sfive-levelframeworkforcategorizingtrainingoutcomes,thelevelsindicatetheimportanceoftheoutcomes.
a.True
b.False
Answer:
B
DifficultyLevel:
Easy
5.Resultsbelongtothelevel1criteriainKirkpatrick’sframeworkforcategorizingtrainingoutcomes.
a.True
b.False
Answer:
B
DifficultyLevel:
Easy
6.Apencil-and-papertestisidealformeasuringskill-basedou
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