国开形成性考核《管理英语4》单元自测2试题及答案.docx
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国开形成性考核《管理英语4》单元自测2试题及答案.docx
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国开形成性考核《管理英语4》单元自测2试题及答案
国开形成性考核《管理英语(4)》单元自测
(2)试题及答案
(整套相同,如遇顺序不同,Ctrl+F查找,祝同学们取得优异成绩!
)
一、选择填空题(每题10分,共5题)
题目1、—Howcanyouexplainthelatestsituation?
—(A),Iknowitisallmyfault.
【A】:
Sorry
【B】:
Excuseme
【C】:
I'mafraid
题目2、—(C)identifytheproblemsthathavebeenoccurring?
—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.
【A】:
Whatwouldyou
【B】:
Willyou
【C】:
Areyouableto
题目3、Creativity,especially(A)whichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.
【A】:
that
【B】:
those
【C】:
/
题目4、He'sleftnow,butproductivityhasn't(C)thatmuch.
【A】:
carriedon
【B】:
caughtup
【C】:
pickedup
题目5、Ifdemandisrisingbutthefirm(C)fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.
【A】:
hasbeensuffering
【B】:
isgoingtosuffer
【C】:
issuffering
题目6、—(C)identifytheproblemsthathavebeenoccurring?
—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.
【A】:
Whatwouldyou
【B】:
Willyou
【C】:
Areyouableto
题目7、—Howdidyourmeetinggoyesterday?
—(A)actually,itwasreallyfrustrating.
【A】:
Notsogood
【B】:
Verygood
【C】:
Nothingspecial
题目8、Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms(B)colleaguesandcustomerscangraspandactupon.
【A】:
when
【B】:
that
【C】:
who
题目9、Ithinktheprimary(A)factoristhere'sbeensomuchabsencelately.
【A】:
contributing
【B】:
causing
【C】:
affecting
题目10、EverytimeItriedtosaysomething,hewould(B)tosomethingelse.
【A】:
moveoff
【B】:
moveon
【C】:
moveover
题目11、—Ifyoucan'tsaywhatyou'vecometosayatthemeeting,what'sthepoint?
—(B),butIthinkyoumightneedtochangeyourapproachsomewhat.
【A】:
Iamnotsure
【B】:
Icanseethat
【C】:
Iknowthat
题目12、—Willyougoonapicnicwithustomorrow?
—(C).
【A】:
Yes,butI'llhaveEnglishclasses
【B】:
Sorry,IhaveanappointmentwithDr.Brown
【C】:
I'mafraidIhavenoidea
题目13、Intoday'senvironment,(A)peopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.
【A】:
where
【B】:
when
【C】:
while
题目14、WhenthemessagefinallyreachedtheCommandCenter,it(B)“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”
【A】:
was
【B】:
had
【C】:
have
题目15、Whowas(A)themeeting?
【A】:
chairing
【B】:
leading
【C】:
charging
题目16、Whatyouneedtodoistokeepthingsshortandsweet,justthe(C).
【A】:
questions
【B】:
topics
【C】:
highlights
题目17
二、阅读理解:
根据文章内容,判断正误(共50分)。
HabitsofHighlyEffectiveCommunicators
It'snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon'tcommunicateinaclear,credibleandauthenticway?
Hereare5essentialcommunicationpracticesofeffectiveleaders:
1、Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'talignwithyourwords,youarestoringuptroubleforthefuture.
2、Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.
3、Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.
4、BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don'thidebehindacomputerandonlyinteractwithpeopleelectronically–seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthemandtheirwork.
5、Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.
操作提示:
正确选T,错误选F。
1、Communicationandleadershipdon'talwaysgohandinhand.(X)
2、Thesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.(X)
3、Usingtechnicaljargonmakesaleaderconvincing.(X)
4、Communicatingsincerelyisalwaysthebest.(V)
5、Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.(V)
题目18
二、阅读理解:
根据文章内容,完成选择题(共50分)。
CommunicationFailure
Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.
Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we'regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we'regoingtoadance.”Thereinforcementsneverarrived.
Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.
Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.
•Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.
•Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.
•Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.
操作提示:
通过题目后的下拉选项框选择正确答案。
1、Confirmingreceptionofthesentmessagesmeans.(C)
【A】:
themessagesaresenttorightreceivers
【B】:
themessagesarecorrectlyunderstood
【C】:
themessagesarecorrectlyunderstoodbyrightreceivers
2、InthefamousBritishArmyCommanderstory,whichstepprobablydidNOTgowronginthecommunicationchain?
(A)
【A】:
Conceiving.
【B】:
Sending.
【C】:
Receiving.
3、WhatisChinesewhispers?
(B)
【A】:
WhowhispersinChinese.
【B】:
Agametopassmessagearoundinawhisper.
【C】:
Chinesepeoplewhodon'tnormallytalkveryloudly.
4、AllocativefailuredoesNOThappenwhen.(A)
【A】:
therightinformationgoestotherightplace
【B】:
acompanygathersfalseinformation
【C】:
thecorrectinformationisnotreceivedbytherightdepartmentorperson
5、Accordingtothepassage,whichofthefollowingcasesdoesNOTbelongtohumanfailure?
(C)
【A】:
Decreasingcreativityacrossdepartments.
【B】:
Inadequatecommunicationbetweendepartments.
【C】:
Increasingcustomercomplaints.
题目19
二、完型填空(共50分)
操作提示:
通过下拉选项框选择正确的词汇。
WHATWEHAVEHERE:
AFAILURETOCOMMUNICATE
Itisthe
(1){weirder;weirdest;weird}thing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect — andstay
(2){connecting;connected;toconnect} — withanyone.
Shouldyou(3){shoot;mail;give}offanemail?
Tapoutatext?
PostaprivatemessageonFacebook?
WriteontheirFacebookwall?
Skype,poke,pingorconjurethemuponadigitaltincanphone?
Andonceyoureachsomeone,youwonder:
Ishepayingattention?
Howdoyouknow?
Evenwiththetechno-easeof(4){uncountable;countable;countless}communicationdevices,conversationscanstillbetroublesome.Questionsareaskedandanswered(5){out;away;within}oforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt."
答案:
1、weirdest
2、connected
3、shoot
4、countless
5、out
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