Practice Questions for Communications.docx
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Practice Questions for Communications.docx
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PracticeQuestionsforCommunications
PracticeQuestions
INSTRUCTIONS:
Notethemostsuitableanswerforeachmultiple-choicequestionintheappropriatespaceontheanswersheet.
1.The50-50ruleofprogressreportingisusedto—
a.CalculatetheexactEV
b.ProvideagoodstatisticalapproximationofEV
c.Determineschedulevariance
d.Determineschedulevarianceinmonetaryterms
50-50标准进程报告是用来:
a.计算确切的EV
b.提供一个好的EV统计近似值
c.确定日程偏离
d.从货币角度确定日程偏离
2.Aprojectmanagerwhowantstocreateareceptiveatmosphereforcommunicatingshould—
a.Ensurethatallcommunicationisclearandunderstood
b.Speakorwriteasheorshewouldliketobespokenorwrittento
c.Havetheprojectteamprepareprojectcommunicationplan
d.Ensurethatteammembershavetheinformationneededtodotheirwork
想要制造一个有容纳力环境的项目经理应该:
a.保证所有的沟通都清楚和被理解
b.以他或她愿意听到和收到的方式说和写
c.让项目团队准备沟通计划
d.保证团队队员工作需要的信息
3.Appointingsomeoneotherthantheprojectmanagertoberesponsiblefortheprojectcloseoutphasemaybeuseful.However,adisadvantageofthisapproachisthatthe—
a.Closeoutmanagerprobablylackstechnicalknowledgeabouttheproject
b.Closeoutmanagermaygetallthecreditfortheproject
c.Projectmanageristheonlypersonwhocanguaranteethatnolooseendsremainontheproject
d.Projectmanageristheonlypersonwhowillensurethatthecloseoutprocessisnotdraggedoutunnecessarily
任命他人而不是项目经理负责项目的收尾阶段可能是有用的。
但这种方法的一个坏处是:
a.收尾的经理可能缺乏项目的技术知识
b.收尾的经理可能得到项目所有的功劳
c.项目经理是唯一能保证项目没有任何烂尾的人
d.项目经理是唯一能保证项目收尾有不必要拖沓的人
4.Whichofthefollowingqualificationsisthemostimportantforaprojectmanager?
a.Supervisoryexperience
b.Negotiationskill
c.Educationinatechnicalfield
d.Abilitytoworkwellwithothers
下面哪一个是项目经理最重要的资格?
a.管理经验
b.谈判技能
c.技术领域的教育
d.合作的能力
5.Thetoolortechniqueusedforcommunicationplanningis—
a.Stakeholderanalysis
b.Communicationskills
c.Informationretrievalsystems
d.Informationdistributionsystems
沟通计划制订的工具或技术是:
a.干系人分析
b.沟通技能
c.信息回收系统
d.信息发布系统
6.Whencommunicatingwithaprocess-orientedperson,aprojectmanagershould—
a.Remainpatientwhentheotherpersondigressesonarcanetopics
b.Emphasizethepracticalityofhisorherideas
c.Presentideasinalogical,step-by-stepmanner
d.Allowforsmalltalk,focusingonproceduraldetails
同一个倾向过程的人沟通时,项目经理应该:
a.当这个人跑到不可思议的话题时,保持耐心。
b.强调他或她主意的实用性
c.一步步按逻辑说出想法
d.允许闲聊,集中在过程细节
7.Ofthefivetoolsandtechniquesforperformancereporting,whichoneintegratescostandscheduleinformationasakeyelementofitsapproach?
a.Performancereviews
b.Varianceanalysis
c.Trendanalysis
d.Earnedvalueanalysis
绩效报告的5个工具和技术里,这个方法的哪个主要元素综合了开支和日程信息?
a.绩效审阅
b.偏离分析
c.趋势分析
d.挣值分析
8.Thethreeprojectsituationsthatrequirethemostnegotiationskillsare—
a.Workingwithfunctionalmanagerstoensurethatresourcesareavailabletosupporttheproject,providingperformanceappraisalstoprojectteammembers,anddevelopingtheWBS
b.DevelopingtheWBS,determiningthemasterschedule,andmanagingprojectchanges
c.Usingsubcontractors,developingtheprojectscopestatement,andmanagingchangesaftertheprojectisunderway
d.Securinguppermanagementsupportfortheproject,workingwithfunctionalmanagers,andbuildingtheprojectteam
3个要求谈判技能最多的项目情形是:
a.同职能经理工作,保证支持项目的资源到位,向项目队员提供绩效,形成WBS
b.形成WBS,确定主日程,管理项目变更
c.使用分包商,形成项目范围陈述,项目开始后管理变更
d.为项目取得上层管理支持,同职能经理工作,建立项目团队
9.Whichofthefollowingtermsdescribesthestrongpressureswithinagroupto
conformtogroupnormsattheexpenseofcriticalandinnovativethinking?
a.Groupoppression
b.Groupspeak
c.Groupthink
d.Groupthought
下面哪一个术语最好地描述了一个团体里为同团体规范保持一致牺牲批评和革新思考的巨大压力?
a.团体压迫
b.团体说法
c.团体想法
d.团体思想
10.Empathiclisteningentailsunderstandinganotherperson’sframeofreference.Toexhibitempathiclisteningskills,aprojectmanagershould—
a.Mimicthecontentofthemessage
b.Probe,thenevaluatethecontent
c.Evaluatethecontent,thenadvise
d.Rephrasethecontentandreflectthefeeling
投入的倾听能使人理解他人涉及的框架。
为显示投入的倾听,项目经理应该:
a.模仿讯息的内容
b.探查,然后评价内容
c.评价内容,然后建议
d.改述内容并反映感受
11.Asaprojectcommunicationmanagementprocess,administrativecloseoutconsistsofverifyinganddocumentingprojectresultstoformalizeacceptanceoftheprojectproductbythecustomer.Theoutputgeneratedfromadministrativecloseoutactivitiesconsistsof—
a.Projectarchives,formalacceptance,andlessonslearned
b.Changerequest,projectrecords,andlessonslearned
c.Lessonslearned,performancereports,andchangerequests
d.Communicationmanagementplans,changerequests,andprojectarchives
作为项目沟通管理的一个过程,行政收尾的组成是,确认和记录项目结果,以使客户对项目产品的接受正式化。
行政收尾行动的输出是:
a.项目档案、正式接受和吸取的教训
b.变更要求、项目记录和吸取的教训
c.吸取的教训、执行报告和变更要求
d.沟通管理计划、变更要求和项目档案
12.Paraphrasingcanbeachievedby—
a.Useofadifferentcommunicationmedium
b.Restatementindifferentterms
c.Repetitionofexactlywhatwassaid
d.Askingthesendertoresendthemessagebutusingdifferentterms
解释可以通过_____达到:
a.使用不同的沟通媒介
b.用不同的术语重述
c.准确重复说过的
d.请求发出者用不同的术语重发
13.Theperformancemeasurementbaselineisthe—
a.PV
b.EV
c.AC
d.ACWS
绩效测量基准是:
a.PV
b.EV
c.AC
d.ACWS
14.Whichofthefollowingtoolsortechniquesareusedintheinformationdistributionprocess?
a.Communicationmanagementplan,projectplan,andinformationdistributionsystem
b.Informationdistributionsystem,informationretrievalsystem,andperformancereports
c.Communicationskills,informationretrievalsystem,andinformationdistributionsystem
d.Communicationskills,workresults,andstatusreports
下面哪一个工具或技术是用在信息发布过程里?
a.沟通管理计划、项目计划、和信息发布系统
b.信息发布系统、信息回收系统和绩效报告
c.沟通技能、信息回收系统和信息发布系统
d.沟通技能、工作结果和状态报告
15.Thefirststepinpreparingapresentationisto—
a.Definetheaudience
b.Determinetheobjective
c.Decideonthegeneralformofthepresentation
d.Planapresentationstrategy
准备讲座的第一步是:
a.定义观众
b.确定目的
c.决定讲座的总体形式
d.计划讲座的策略
16.Thepresenceofcommunicationbarriersismostlikelytoleadto—
a.Reducedproductivity
b.Increasedhostility
c.Lowmorale
d.Increasedconflict
沟通障碍的存在很可能导致:
a.降低生产力
b.增加敌意
c.士气低
d.增加冲突
17.Whichofthefollowingisatoolusedinadministrativeclosure?
a.Projectarchives
b.Documentationoftheproductoftheproject
c.Performancereportingmethods
d.Procurementaudit
下面哪一个工具用在行政收尾?
a.项目档案
b.项目产品文件
c.绩效报告方法
d.采购审查
18.Themostcommoncommunicationproblemthatoccursduringnegotiationisthat—
a.Eachsidemaymisinterpretwhattheothersidehassaid
b.Eachsidemaygiveupontheotherside
c.Onesidemaytrytoconfusetheotherside
d.Onesidemaybetoobusythinkingaboutwhattosaynexttohearwhatisbeingsaid
谈判时最容易发生的沟通问题是;
a.每一方都可能解释另一方的话
b.每一方都可能放弃另一方
c.一方可能试图使另一方糊涂
d.一方可能忙于思考下边说什么而听不到在说什么
19.TheSPI,whichisusedtoforecastprojectcompletiondate,iscalculatedbyusingwhichformula?
a.BCWP/ACWP
b.BCWS/BCWP
c.ACWS/BCWS
d.BCWP/BCWS
用于预测项目完成日期的SPI用哪一个公式计算?
a.BCWP/ACWP
b.BCWS/BCWP
c.ACWS/BCWS
d.BCWP/BCWS
20.Theprojectmanagercanenhanceprojectcommunicationandteambuildingbydoingallthefollowingexcept—
a.Havingawarroom
b.Beingagoodcommunicationblocker
c.Beingacommunicationexpeditor
d.Holdingeffectivemeetings
项目经理可以通过以下所有的来提高项目沟通和进行团队建设,除了:
a.有一个作战室
b.是个好的沟通阻碍者
c.是个好的沟通促进者
d.举行有效的会议
21.Duringcloseout,manyprojectmanagerstendtodelaypersonnelreassignmentaslongaspossiblebecause—
a.Theyarereluctanttoconfrontanyinterpersonalconflictsthatmayoccurintheprocess
b.Theybelievethatnoonewillwanttoleavetheproject
c.Thefunctionalmanagersdonotwanttheteammemberstoreturn
d.Theteammembersdonotwanttomoveontonewassignments
在收尾阶段,许多项目经理倾向于尽量拖延重新分配人员,因为:
a.他们不愿意面对这个过程可能发生的人际冲突
b.他们相信没有人愿意离开项目
c.职能经理不愿意队员回来
d.队员不愿意接受新的任务
22.Indealingwiththecustomer,theprojectmanagershould—
a.Behonesttotheextentthattheprojectorganizationisprotectedfromlitigation
b.Strivetodevelopafriendly,honest,andopenrelationship
c.Trytomaximizeprofitsbyencouragingscopecreep
d.Dowhateverittakestosatisfythecustomerandwinadditionalbusiness
同客户打交道时,项目经理应该:
a.诚实到使项目的机构不被起诉的程度
b.努力形成友好、诚实、和开放的关系
c.通过鼓励范围扩大把利润最大化
d.尽一切可能使客户满意,赢得更多业务
23.Ofthefollowingfactors,whichonehasthegreatesteffectontheproject’scommunicationrequirements?
a.Stakeholderresponsibilityrelationships
b.Externalinformationneeds
c.Availabilityoftechnology
d.Theproject’sorganizationalstructure
在下面因素里,哪一个对项目的沟通要求影响最大?
a.干系人责任关系
b.外部信息需求
c.可用的技术
d.项目的组织结构
24.Whencommunicatingwithanaction-orientedperson,aprojectmanagershould—
a.Beasbriefaspossibleandemphasizethepracticalityofhisorherideas
b.Provideoptions,includingtheprosandcons
c.Remainpatientiftheotherpersongoesoffontangents
d.Speakasquicklyaspossibletoensurethatalltheinformationisconveyed
同行动倾向的人沟通时,项目经理应该:
a.尽量简短,强调他或她想法的实用性
b.提供选择,包括正面的和反面的
c.如果这个人离题,保持耐心
d.尽量赶快说,以保证传达所有的信息
25.TheLOBtechniqueisbestsuitedasaperformancereportingtechniqueto—
a.Showthecustomerhowvariousactivitiesrelatetooneanotherintheproductionordevelopmentprocess
b.Determinewhichworksequenceswilltakethelongesttocompletetheproject
c.Assurethecustomerthatthearticlesitisbuyingwillbeavailablewhenneeded
d.Determinewhichsequencesoftheefforthavebeenpositiveandwhichhavebeennegativetofocusattentiononareasforimprovement
LOB技术作为绩效报告技术最适合用来:
a.向客户表明生产和开发过程中各种行为之间的相互关系
b.确定为完成项目哪个工作顺序花的时间最长
c.向客户担保他在买的东西需要的时候一定会到位
d.确定哪个工作顺序是正面的,哪个是负面的,以把精力集中在需要提高的领域
26.Theprocessofconferringwithotherstocometotermsorreachanagreementiscalled—
a.Win-win
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