EC课本题库版ec08tifch19.docx
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EC课本题库版ec08tifch19.docx
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EC课本题库版ec08tifch19
Chapter19
BuildingE-CommerceApplicationsandInfrastructure
True-FalseQuestions
1.
Anelectronicstorefrontmustsupportthesametasksthataphysicalstoresupports.
Answer:
TrueDifficulty:
EasyPageReference:
19-3
AACSB:
Useofinformationtechnology
2.
Anelectronicstorefront(aseller’sWebsitewherepurchasescanbemade)needstooffercertaincapabilitiestobothbuyersandthemerchant.
Answer:
TrueDifficulty:
MediumPageReference:
19-3
AACSB:
Useofinformationtechnology
3.
Anorderentryfunctionofanelectronicstorefrontenablesthecustomertopayfortheorderand,thus,completethetransaction.
Answer:
FalseDifficulty:
MediumPageReference:
19-4
AACSB:
Useofinformationtechnology
4.
Inorderforanorderfulfillmentfunctiontoprovideforproductdeliverytothecustomer,thefunctionislinkedtotheenterprise’sinventorysystemsothattheinventorydatabasecanbeupdatedwhentheorderisfulfilled.
Answer:
TrueDifficulty:
MediumPageReference:
19-4
AACSB:
Useofinformationtechnology
5.
Asell-sideB2BsiteissimilartoaB2Cstorefrontbecausetheybothenableonebusinesstopurchasegoodsandservicesfromanother.
Answer:
TrueDifficulty:
MediumPageReference:
19-4
AACSB:
Useofinformationtechnology
6.
Ane-procurementsiteisanonlineintermediarythatoffersbusinessesaccesstothousandsofcustomers.
Answer:
FalseDifficulty:
EasyPageReference:
19-4
AACSB:
Useofinformationtechnology
7.
Inareverseauction,buyerslisttheitemstheywishtopurchase,andsellersbidtoprovidethoseitemsatthehighestprice.
Answer:
FalseDifficulty:
MediumPageReference:
19-5
AACSB:
Useofinformationtechnology
8.
Anexchangecombinesthefunctionalitiesofbuy-side,e-procurement,andauctionsitesandhasvariousothercapabilities,suchascollaborationandcommunityservices.
Answer:
TrueDifficulty:
MediumPageReference:
19-5
AACSB:
Useofinformationtechnology
9.
Withportaltechnology,anorganizationcanlowerWebsitedevelopmentanddeploymentcostsandsignificantlyincreaseproductivity.
Answer:
TrueDifficulty:
MediumPageReference:
19-6
AACSB:
Useofinformationtechnology
10.
TheWebsitedevelopmentstrategythatafirmchoosesdeterminesthereturnonitsWebsiteinvestment.
Answer:
TrueDifficulty:
HardPageReference:
19-7
AACSB:
Useofinformationtechnology
11.
Thetraditionalsystemsdevelopmentlifecycle(SDLC)systematicallyleadsdevelopersthroughsixanalysisanddesignstagesandisthebasisfordevelopmentofthemajorityofonlinebusinesssystems.
Answer:
FalseDifficulty:
MediumPageReference:
19-7
AACSB:
Useofinformationtechnology
12.
ECapplications,likeallotherinformationsystems,areusuallybuilttoenableoneormorebusinessprocesses.Consequently,theirplanningmustbealignedwiththatoftheorganization’soverallbusinessplanandthespecificprocessesinvolved.
Answer:
TrueDifficulty:
MediumPageReference:
19-7
AACSB:
13.
Becausethecreationofanarchitectureisaniterativeprocess,collaborativemethodologies,suchasjointapplicationdevelopment(JAD),areespeciallyusefulinidentifyingandmodifyingsystemrequirements.
Answer:
TrueDifficulty:
MediumPageReference:
19-7
AACSB:
Useofinformationtechnology
14.
Itusuallytakesmuchmoretime,effort,andmoneytooperateandmaintainasitethenitdoestobuildandinstallitinthefirstplace.
Answer:
FalseDifficulty:
MediumPageReference:
19-10
AACSB:
Useofinformationtechnology
15.
Outsourcingisavaluableoptionthatmoreandmorecompaniesareusingwhensystemsneedtobebuiltquickly,andthespecialexpertiseofoutsidecontractorsandsoftwarevendorsisnecessary.
Answer:
TrueDifficulty:
EasyPageReference:
19-12
AACSB:
16.
Utilitycomputingisabusinessmodelwherebycomputerresourcesareprovidedonanon-demandandpay-per-usebasis,whichisinsharpcontrastwiththetraditionalSDLCmodelofpurchasingphysicalsystems,configuringthem,anddevotingthemtooneapplicationfortheirusefullife.
Answer:
TrueDifficulty:
MediumPageReference:
19-13
AACSB:
Useofinformationtechnology
17.
ASPsareparticularlyeffectiveforITapplicationsforwhichinteractivityandinnovativefeaturesarecrucial.
Answer:
FalseDifficulty:
MediumPageReference:
19-14
AACSB:
Useofinformationtechnology
18.
SoftwareasaService(SaaS)allowsorganizationstoaccessbusinessfunctionalityfromacentrallocationovertheWebatacosttypicallylessthanthatforlicensedapplicationsbecauseSaaSpricingisbasedonamonthlyfee.
Answer:
TrueDifficulty:
MediumPageReference:
19-16
AACSB:
Useofinformationtechnology
19.
WebservicesarethemostfrequentlyusedprotocolormessageframeworkforexchangingXMLdataacrosstheInternet.
Answer:
FalseDifficulty:
MediumPageReference:
19-18
AACSB:
Useofinformationtechnology
20.
Themarketingpotentialofviralvideohasnotyetbeendetermined,butcompaniesarebeginningtousepreexistingsocialnetworkstoincreasebrandawareness.
Answer:
TrueDifficulty:
MediumPageReference:
19-22
AACSB:
Useofinformationtechnology
21.
WithSOAandWebServices,functionswithinexistingprogramsandsuites,aswellasfunctionswithinERP,CRM,SCM,andotherpackages,canbeinvokedautomaticallyandexecutedanywhereintheworldbasedonbusinessrules.
Answer:
TrueDifficulty:
MediumPageReference:
19-26
AACSB:
Useofinformationtechnology
22.
ThethreemajoroptionsfordevelopingECapplicationsaretodevelopin-house,outsource/lease,andjoinane-marketplace.
Answer:
FalseDifficulty:
MediumPageReference:
19-31
AACSB:
Useofinformationtechnology
23.
IfacompanydecidestobuyorleaseanECapplication,oneselectioncriterionthatneedstobeconsideredisscalability,whichreferstohowbigasystemcangrowtoprovidemoreservice;measuredbytotalnumberofusers,numberofsimultaneoususers,ortransactionvolume.
Answer:
TrueDifficulty:
MediumPageReference:
19-32
AACSB:
24.
Anelectroniccatalogisthevirtual-worldequivalentofatraditionalproductcatalog;containsproductdescriptionsandphotos,alongwithinformationaboutvariouspromotions,discounts,paymentmethods,andmethodsofdelivery.
Answer:
TrueDifficulty:
MediumPageReference:
19-33
AACSB:
Useofinformationtechnology
25.
Middleware,whichconsistofanintegratedcollectionofalargenumberofECtoolsandcomponentsthatworktogetherforECapplicationsdevelopment,offerbuildersgreaterflexibility,specialization,customization,andintegrationinsupportingcompletefront-andback-officefunctionality.
Answer:
FalseDifficulty:
MediumPageReference:
19-39
AACSB:
MultipleChoiceQuestions
26.
Thefirstmajorstepindevelopingande-commerceprojectis:
a.setabudgetandtimeline.
b.createtheECarchitecture.
c.identify,justify,andplantheECsystem.
d.reviewcompetitors’Websites.
Answer:
CDifficulty:
MediumPageReference:
19-7
AACSB:
Useofinformationtechnology
27.
Ingeneral,whatistherelationshipbetweenthecostofbuildingandinstallinganECsystemandthecostofoperatingandmaintainingit?
a.Itcostsaboutasmuchtime,effort,andmoneytooperateandmaintainastobuildandinstallasystem.
b.ItcostsmuchmoretobuildandinstallanECsystemthantooperateandmaintainit.
c.ItcostsmuchmoretooperateandmaintainanECsystemthantobuildandinstallit.
d.ThereisnogeneralrelationshipbetweenthecostofbuildingandinstallinganECsystemandthecostofoperatingandmaintainingit.
Answer:
ADifficulty:
EasyPageReference:
19-10
AACSB:
28.
Anonlineintermediarythatoffersbusinessesaccesstohundredsofpartsandservicesprovidedbymultiplesuppliersiscalled:
a.asuppliersell-sideB2Bsite.
b.e-procurement.
c.aB2Cstorefront.
d.anexchange.
Answer:
BDifficulty:
EasyPageReference:
19-4
AACSB:
29.
______________isthemethodofbringingtogethertheproductsofferedbymanydifferentsuppliersintooneplaceforconsiderationbyallthebuyersatagivencompany.
a.Aggregatingcatalogs
b.Asuppliersell-sideB2Bsite
c.E-procurement
d.Anexchange
Answer:
ADifficulty:
MediumPageReference:
19-4
AACSB:
30.
InaB2CStorefront,thefunctionthatprovidescustomerswithinformationabouttheproductthroughtheirbrowseriscalledthe
a.orderentryfunction.
b.orderfulfillmentfunction.
c.productpresentationfunction.
d.electronicpaymentfunction.
Answer:
CDifficulty:
MediumPageReference:
19-4
AACSB:
31.
Rickpurchasedanddownloadedanewfirewallsoftwaresuiteonline.Afterinstallingthesuite,hefindsthatheisunabletoconnectwiththeInternetsohevisitstheFAQforthesoftwaretolookforsolutionstotheproblem.Thisisanexampleofthe:
a.customerservicefunction.
b.orderfulfillmentfunction.
c.productpresentationfunction.
d.productsupportfunction.
Answer:
DDifficulty:
MediumPageReference:
19-4
AACSB:
32.
Jackiepurchasesanewe-bookfromanonlinepublisher.Shelosespowertohercomputerinathunderstormbeforethedownloadiscompleted.Whenshetriestorestartthedownload,shereceivesamessagesayingherdownloadiscomplete.Jackiewillneedthe:
a.customerservicefunction.
b.orderfulfillmentfunction.
c.productpresentationfunction.
d.productsupportfunction.
Answer:
ADifficulty:
MediumPageReference:
19-4
AACSB:
33.
EverytimeacustomerordersaDVDplayerfromanonlinerecordstore,theinventoryforthatplayerisreducedintheinventorysystem.Thisisanexampleofthe:
a.customerservicefunction.
b.orderentryfunction.
c.productpresentat
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