供应链管理第三版Unit1习题与答案讲课讲稿.docx
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供应链管理第三版Unit1习题与答案讲课讲稿.docx
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供应链管理第三版Unit1习题与答案讲课讲稿
Chapter1
UnderstandingtheSupplyChain
True/False
1.Asupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplyingcomponentsneededformanufacturing.
Answer:
False
Difficulty:
Moderate
2.Asupplychainconsistsofallpartiesinvolved,directlyorindirectly,infulfillingacustomerrequest.
Answer:
True
Difficulty:
Moderate
3.Asupplychaincouldbemoreaccuratelydescribedasasupplynetworkorsupplyweb.
Answer:
True
Difficulty:
Moderate
4.Theobjectiveofeverysupplychainistomaximizetheoverallvaluegenerated.Answer:
True
Difficulty:
Easy
5.Theobjectiveofeverysupplychainistomaximizethevaluegeneratedforthemanufacturingcomponentofthesupplychain.
Answer:
False
Difficulty:
Moderate
6.Everysupplychainmustincludeall5stages.
Answer:
False
Difficulty:
Easy
7.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.
Answer:
True
Difficulty:
Moderate
8.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
Answer:
False
Difficulty:
Moderate
9.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychain
aredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
Answer:
TrueDifficulty:
Easy
10.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychain
aredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.Answer:
FalseDifficulty:
Easy
11.Theobjectiveofthecustomerarrivalprocessistomaximizetheconversionof
customerarrivalstocustomerorders.
Answer:
TrueDifficulty:
Moderate
12.Theobjectiveofthecustomerarrivalprocessistoensurethatordersarequickly
andaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.Answer:
FalseDifficulty:
Moderate
13.Theobjectiveofcustomerorderentryistoensurethatordersarequicklyand
accuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.Answer:
TrueDifficulty:
Moderate
14.Theobjectiveofcustomerorderentryistomaintainarecordofproductreceipt
andcompletepayment.Answer:
FalseDifficulty:
Hard
15.Thereplenishmentcycleoccursattheretailer/distributorinterface.
Answer:
TrueDifficulty:
Hard
16.Thereplenishmentcycleoccursatthedistributor/manufacturerinterface.
Answer:
FalseDifficulty:
Hard
17.Thereplenishmentcycleisinitiatedwhenasupermarketrunsoutofstockofa
particularitem.Answer:
TrueDifficulty:
Hard
18.Thereplenishmentcycleisinitiatedwhencustomersloaditemsintendedfor
purchaseintotheircarts.
Answer:
FalseDifficulty:
Hard
19.Themanufacturingcycleoccursatthedistributor/manufacturerinterface.
Answer:
TrueDifficulty:
Moderate
20.Themanufacturingcycleoccursatthemanufacturer/supplierinterface.
Answer:
FalseDifficulty:
Moderate
21.Theproductionschedulingprocessinthemanufacturingcycleissimilartothe
orderentryprocessinthereplenishmentcycle.
Answer:
True
Difficulty:
Hard
22.Theproductionschedulingprocessinthemanufacturingcycleissimilartothe
orderfulfillmentprocessinthereplenishmentcycle.
Answer:
False
Difficulty:
Hard
23.Theprocurementcycleoccursatthemanufacturer/supplierinterface.
Answer:
TrueDifficulty:
Easy
24.Theprocurementcycleoccursattheretailer/distributorinterface.
Answer:
False
Difficulty:
Easy
25.Thecycleviewofthesupplychainisusefulwhenconsideringoperational
decisions,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.Answer:
TrueDifficulty:
Moderate
26.Thecycleviewofthesupplychainisusefulwhenconsideringoperational
decisions,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
Answer:
False
Difficulty:
Moderate
27.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategic
decisionsrelatingtosupplychaindesign,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
Answer:
True
Difficulty:
Moderate
28.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategic
decisionsrelatingtosupplychaindesign,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.Answer:
FalseDifficulty:
Moderate
29.
Pullprocessesmayalsobereferredtoasreactiveprocesses.Answer:
True
Difficulty:
Easy
30.
Pullprocessesmayalsobereferredtoasspeculativeprocesses.Answer:
False
Difficulty:
Easy
31.
Pushprocessesmayalsobereferredtoasspeculativeprocesses.Answer:
True
Difficulty:
Easy
32.
Pushprocessesmayalsobereferredtoasreactiveprocesses.Answer:
False
Difficulty:
Easy
33.
AllsupplychainactivitieswithinafirmbelongtooneofthreemacroprocessesCRM,ISCMandSRM.
Answer:
True
Difficulty:
Easy
34.
Thereisacloseconnectionbetweenthedesignandmanagementofsupplychainflowsandthesuccessofasupplychain.
Answer:
True
Difficulty:
Easy
MultipleChoice
1.
Whichofthefollowingisnotastagewithinatypicalsupplychain?
a.Customers
b.Retailers
c.Wholesalers/Distributors
d.Manufacturers
e.Alloftheabovearestageswithinatypicalsupplychain.
Answer:
e
Difficulty:
Easy
2.
Whichofthefollowingisnotastagewithinatypicalsupplychain?
a.Customers
b.Retailers
c.Wholesalers/Distributors
d.Merchandisers
e.Component/Rawmaterialsuppliers
Answer:
d
Difficulty:
Easy
3.Supplychainprofitabilityis
a.
notcorrelatedtothevaluegeneratedbythevariousstagesofthesupplychain.
b.
c.
thetotalprofittobesharedacrossallsupplychainstages.
thedifferencebetweentherevenuegeneratedfromthecustomerandtheoverallcostacrossthesupplychain.
d.e.
thetotalrevenuegeneratedbythedistributorstageofthesupplychain.bandconly
Answer:
e
Difficulty:
Difficult
4.Successfulsupplychainmanagementrequireswhichofthefollowingdecision
phases?
a.b.
c.
d.
e.
supplychainstrategy/designsupplychainplanningsupplychainoperationalloftheaboveaandbonly
Answer:
d
Difficulty:
Moderate
5.Thedecisionphasesinasupplychaininclude
a.b.
c.
d.
e.
productionscheduling.customerrelationshipmanagement.supplychainoperation.
supplychainorientation.alloftheabove
Answer:
c
Difficulty:
Moderate
6.Thecycleviewofasupplychainholdsthat
a.b.
theprocessesinasupplychainaredividedinto2categories.theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.
c.
allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.
d.
allprocessesinasupplychainareperformedinanticipationofcustomerorders.
e.
Noneoftheabovearetrue.
Answer:
b
Difficulty:
Moderate
7.Thepush/pullviewofasupplychainholdsthat
a.
theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.
b.
allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.
c.
allresponseinasupplychainareperformedinanticipationofcustomerorders.
d.theprocessesinasupplychainaredividedinto2categoriesdepending
onwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.
e.Noneoftheabovearetrue.
Answer:
dDifficulty:
Moderate
8.Whichofthefollowingisnotacycleinthesupplychaincycleview?
a.
Analysiscycle
b.
Customerordercycle
c.
Replenishmentcycle
d.
Manufacturingcycle
e.
Procurementcycle
Answer:
a
Difficulty:
Moderate
9.Whichofthefollowingisnotacycleinthesupplychaincycleview?
a.Customerordercycle
b.Replenishmentcycle
c.Manufacturingcycle
d.Procurementcycle
e.Alloftheabovearepartofthesupplychaincycleview.
Answer:
e
Difficulty:
Moderate
10.Thecustomerordercycleoccursatthe
a.customer/retailerinterface.
b.retailer/distributorinterface.
c.distributor/manufacturerinterface.
d.manufacturer/supplierinterface.
e.noneoftheabove
Answer:
a
Difficulty:
Easy
11.Whichofthefollowingisnotaprocessinthecustomerordercycle?
a.
Customerarrival
b.
Customerqualification
c.
Customerorderentry
d.
Customerorderfulfillment
e.
Customerorderreceiving
Answer:
b
Difficulty:
Moderate
12.Customerarrivalrefersto
a.thepointintimewhenthecustomerhasaccesstochoicesandmakesa
decisionregardingapurchase.
b.thecustomerinformingtheretailerofwhattheywanttopurchaseandthe
retailerallocatingproducttothecustomer.
c.theprocesswhereproductispreparedandsenttothecustomer.
d.theprocesswherethecustomerreceivestheproductandtakes
ownership.
e.noneoftheabove
Answer:
a
Difficulty:
Moderate
13.Theobjectiveofthecustomerarrivalprocessisto
a.getthecorrectorderstocustomersbythepromisedduedateatthe
lowestpossiblecost.
b.maintainarecordofproductreceiptandcompletepayment.
c.maximizetheconversionofcustomerarrivalstocustomerorders.
d.ensurethatordersarequicklyandaccuratelyenteredandcommunicated
tootheraffectedsupplychainprocesses.
e.noneoftheabove
Answer:
c
Difficulty:
Easy
14.Customerorderentryis
a.thepointintimewhenthecustomerhasaccesstochoicesandmakesa
decisionregardingapurchase.
b.thecustomerinformingtheretailerofwhattheywanttop
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