物流英语 小对话11.docx
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物流英语 小对话11.docx
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物流英语小对话11
EX1
Jack:
Excuseme.MynameisJack.Iwanttoknowsomevocationalworkaboutyourcompany.
Gary:
WelcometoourcompanyJack.Nicetomeetyou.
Jack:
Metoo.Ihopethatyouintroduceyourcompanyindetail.
Gary:
MynameisGary.Hereismycard.Itisverykindofyoutogivemethisopportunitytointrouducemycompany.
Jack:
Thankyouforalotofcare.
Gary:
Ourbusinesscoversdifferentmeansoftransportation,doortodoorpickupanddelivery,customsclearancewarehousingandconsolidation.
Jack:
Isee.
Gary:
OurCompanyprovideslogisticsservicessuchaspurchasing,transportation,warehousing,InventorycontrolandInformationsystems.
Jack:
Ok,Iknow.
Gary:
Ihavecomeheretodayseewhetheryouhaveinterestedinourservice.Ourcompanyisfamousasthetopservice.
Jack:
Ihopeso.
Gary:
Ifyouhaveanyquestionaboutourcompany.Pleasefeelfreetocontractmeanytime.I’mforwardtoournextmeeting.
Jack:
well,youarewelcome.Wearelookingforwardtoit.
EX2
Jim:
Excuseme.
Mary:
WhatcanIdoforyou?
Jim:
MynameisJim.Iwanttoseeyourmanager.
Mary:
Doyouhaveanappointment?
Jim:
Yes,Ihaveanappointmentwithyourmanagerat9:
30a.m.
Mary:
OK.Pleasefollowme.
Jim:
Hello.MynameisJim.Icomefrom**Company.Hereismycard.Nowourcompanyhavealotofgoodstowarehouse.Canyou
Providemewithrelatedservice?
Manager:
Yes,ofcourse.Letmeshowyouaround.I’dliketoshowyouthewarehouse.Letgotothewarehouse.
Jim:
Whatabigwarehouse!
Manager:
Ourcompanycanprovidecustomerswithavarietyofgoodsinventory.Andwehavespecialconcessionsonpredominategoodsandlongtermcontract.
Jim:
I’minterestedinthat.Wehopetoestablishregularrelationwithyou.AndIlookforwardtofurthernewswithinterest.
Manager:
Thankyouforalot.Wewillmakeeveryefforttogiveyoufullsatisfaction.
Jim:
Ihopeso.
EX3
Chen:
Nicemeetyou.I’mthemarketingmanagerofatextilecompanyinChina.Iamheretomeetyoutoday.
Gary:
Howdoyoudo?
I’mpleasedtomeetyou.MynameisGary.I’madistrictmanagerofretailchaininAmerica.IsthereanythingIcandoforyou?
Chen:
Yes,Ihavebroughtsomecatalogueofourcompany’products.I’mreallygladtohavetheopportunitytovisityourcompany.
Gary:
Canyougiveusanideaofyourcompany?
Chen:
Wearesupplieroftextileofvarioustypes.Suchassilks,woolenknitwearandcottonpiecegoods.
Gary:
Oh,Ihavegotsomeideasofyourexports.I’minterestedinyoursilkblouses.
Chen:
Asyouprobablyknow,oursilksareknownfortheirgoodquality.They’vemetwithgreatfavoroverseasandarealwaysingreatdemand.
Gary:
Verywell.I’llsendyourcataloguestothosewhoareinterestedin.CanIhaveyourPricesheet?
Chen:
Yesofcourse,hereyouare.Ourpricescomparemostfavorablywithquotationsyoucangetfromothermanufactures.
Gary:
MayIaskifyouallowanydiscount?
EX4
Amy:
Hi!
MynameisAmy.Icomefrom**Co.Thisismycard.
Peter:
MynameisPeter.Nicetomeetyou.Now,let’stalkaboutthedateofdelivery.
Amy:
Whatwouldbeyourearliestdeliverydate?
Peter:
IthinktheearliestshipmentwecanmakeisonNovember1.
Amy:
Youmayknowthatthedeliverydateisveryimportanttous.Wearereadytopayanextrafeeforimmediatedelivery.Ifweplaceourgoodsonthemarketatatimewhenallotherimportershavealreadysoldtheirgoodsathighprices,weshalllostout.
Peter:
Wetryourbesttoadvanceshipment,butwecannotcommitourselves.Youmaytakeitfrommethatthelastthingwewanttodoisdisappointacustomer,especiallyanoldcustomerlikeyou.We’llgetintouchwithourothercustomerandtryourbesttoadvancedeliverytoOctober.
Amy:
Good.Thelastthingwewanttodoispostponethedeliverydate.Itwillbebettertoshipthemallonetimesothatwewouldn’tmissthesalesseason.
Peter:
Ifyouareinurgentneedofgoods.Wesuggestthatyouallowpartialshipment.
Amy:
Butourcustomersareinurgentneedofthesegoodssoitwillbebettertoshipthemallatonce.
Peter:
Itisinyourownintereststhatweputforwardsuchasuggestion.Ifpartialshipmentisallowed,insteadofwaitingforthewholelottogetready,wecanshipwhateverisreadytomeettheurgentneedofyourend-users.
Amy:
Oh,Isee.Inthatcase,Iagreetopartialshipment.Howdoyouwantthegoodsdivided?
Peter:
Forthosegoodsthataresmallinsizeandlightinweight,wesendthemviaairfreight.It’llbeallrighttoshipotherordinaryandlargersizedgoodsbysea.
Amy:
Pleasebyallmeansguaranteethedateofshipmentsothatwewouldn’tmissthesalesseason.
Peter:
Iarrureyoutheshipmentwillbeeffectedintime.
Amy:
Thankyouforyourcooperation.
Peter:
Notatall.
EX5
Gary:
Hello,thisisGaryfrom**Co.calling.MayIspeaktoMary?
Mary:
Hello,Gary,thisisMary.IsthereanythingIcandoforyou?
Gary:
I’msorrytohavetosaythis,Mary,butwehavegotaproblem.
Mary:
Hasn’tthegoodsarrivedyet?
Gary:
No,itnotthat.Thesegoodsarrivedtwodaysago.Rightonschedule.Theproblemiswiththeproductitself.
Mary:
Whatisit?
Gary:
Onexamination,15caseswerefoundtobebadlydamaged.Wehavetoclaimonyouforthedamageofourgoods.
Mary:
Oh,mygod!
What’swrongwiththem?
Allofthecaseswereinperfectconditionwhenthegoodswereloaded!
Gary:
Accordingtothesurveyor’sreport,thedamageiscausedbyimproper.I’mafraidwejustcan’tacceptthesefaultygoods.Ourproductforthemarketplaceandit’sveryembarrassingforus.Iwanttoknowwhatyou’regoingtodoremedythesituation.
Mary:
Gary,Iunderstandyourfeelingsnow,weshalltrytomakeupthelossyousustained.
Gary:
Wouldyoumakesurethatwegetreplacements?
Mary:
Themistakeisonourside.we’llarrangetosendyoureplacementatonceandwe’vealsopreparedtomeetyourclaim.
Gary:
Assoonasyoucanreplacement,Mary.
Mary:
Ok,Gary.I’mreallysorryaboutallthis.I’llcleanitup.Butwehopealldisputescanbesettledbynegotiation.
EX6
Jim:
Goodafternoon,Peter.
Peter:
Goodafternoon,Jim.I’mgladtoseeyou!
Jim:
Shallwediscusstheshipmentnow?
I’dliketoaskwhenandhowyouaregoingtoshipourgoods.
Peter:
Weusuallyshipthegoodsbyregularliners.
Jim:
Forthislot,couldyouconsiderpromptshipment?
Thegoodsarebadlyneededbycustoms.
Peter:
No,I’mafraidit’sdifferentforustodothat.
Jim:
Astoshipping,thereisaproblemwehavetofaceourpurchasesinurgentneedofthisproduct.
Peter:
Weunderstandyousituation,Jim.Asyouknow,oursupplysituationbringsushardlyinapositiontomeetyourdemandofpromptshipmentatpresent.SoI’dliketosuggestapartialshipment.Isthesolutionacceptableforyou?
Jim:
No,yet.It’sbettertoshipthemallatonetime,otherwisetheuserswillreturnpurchase.
Peter:
Iseeyoupoint,butshipthematonetimeitisreallybeyondourpower.IwasinformedbyourshippingdepartmentyesterdaythatlinerspaceforLondonuptotheendofthismonthhadbeenfullybooked.
Jim:
CanyoumanagetoshipthegoodsinMay?
Peter:
It’sdifficultforus.Isthereanychanceiftransshipmentisallowed?
Jim:
ButIknowtransshipmentaddstoexpenses,riskofdamage.
Peter:
Youcancountonus.Aboutthepoint,we’lltryourbesttohelpyou.
Jim:
InthatcaseIagreetotransshipment.Wewouldliketoacceptyouproposalasaspecialtreatmenttoouroldfriend.
Peter:
Ok,youcancountonus.
EX7
Mary:
Hello,thisisMary.Iamretailerofdailynecessities.I’dliketospeaktoMr.Smith.
Smith:
ThisisSmith.IsthereanythingIcandoforyou?
Mary:
Iwanttoordersomedailynecessities.Nowsomeofmygoodsthatsellwellaregoingoutofstock.
Smith:
Whatkindsdoyouneed?
Mary:
Iwanttosometoothpaste.Forexample:
ZhonghuatoothpasteandJiaJieshitoothpaste.
Smith:
Howmanywoulddoyouliketoorder?
Mary:
Iwantto400boxesofeachkind.Becausethereisagreatneedoftoothpaste.Couldyouconsiderpromptshipment?
Thegoodsarebadlyneededbyus.
Smith:
No.I’mafraidit’sdifficultforustodothat.Oursupplysituatipnbringushardlyinapositiontomeetyoudemandofpromptshipmentatpresent.
Mary:
Sorry,Mr.Smith.Asyouknow,ourpurchaseisinurgentneedofthisproduct.
Smith:
Iknow,butwedon’thaveamountoftheproductinstock.Icansend200boxesofeachkindfirst.
Mary:
Ok.
Smith:
Whatelsedoyouneed.
Mary:
I’mnotsure.Butyoucansendsomehandpapertome.
Smith:
Ok,Noproblem.
Mary:
HowsooncanIgetit?
I’minurgentneedofthesegoods.
Smith:
I’mafraidyouhavetowaituntilTuesday.
Mary:
Ok,Isee.
EX8
Cherry:
Hello.Mr.White.MynameisCherry.Iamanewclerkofalogistics.Ihavejustgraduatedfromcollege,soIknowlittleaboutcompany’svocationalwork.Sorrytotroubleyou.
White:
Nevermind.Sogoodtoseeyouagain.IsthereanythingIcandoforyou?
Cherry:
TodayI’dliketoknowsomethingaboutInventorysystem.Couldyoutellmemoreaboutit?
White:
Ok,Inventorysystemisaimportantfunctioninlogisticsanditrequiresalotoftacticsandrichexperience.
Cherry:
Really?
IthoughtInventorysystemwassimplytowarehousesomethingyouneed,anditwillbeeasiertodo.
White:
Infact,Inventorysystemconsistsofmanytasksforexample:
warehousing,InventorycontrolandInformationsystem.
Cherry:
Couldyoutellmehowtomangerinventory.
White:
Inventorysystemismadefrommanyworks.Forexample:
howmanyproductsareonhand,onorder,intransitandwherearethey?
Cherry:
Ok,Isee.
White:
SohaveyougotroughpictureofInventorysystem.
Cherry:
Yes,NowIfullyunderstandwhatyousaid.Inventorysystemisreallyimportant.
White:
Wewelcomeyouto
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