Management testbank.docx
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Management testbank.docx
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Managementtestbank
《管理学基础》复习题
(09英语专业商务英语方向)
一、对错题
1Agreatmanagermakesajobmoreenjoyableandproductive.
Answer:
TRUE
2Managersplayanimportantroleindealingwithvariouschallengesbeingfacedbyorganizationstoday.
Answer:
TRUE
3Today'smanagersarejustaslikelytobewomenastheyaremen.
Answer:
TRUE
4Amanagermustcoordinateandoverseetheworkofotherpeoplesothatorganizationalgoalscanbeaccomplished.
Answer:
TRUE
5Amanager'sjobisallaboutpersonalachievement.
Answer:
FALSE
6Inthesymbolicviewofmanagement,managersareseenasdirectlyresponsibleforanorganization'ssuccessorfailure.
Answer:
FALSE
7Theviewofmanagersasomnipotentisconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization'sobjectives.
Answer:
TRUE
8Thesymbolicviewofmanagementimpactisusefulinexplainingthehighturnoveramongsportscoaches,whocanbeconsideredthe"managers"oftheirteams.
Answer:
FALSE
9Adynamicenvironmentischaracterizedbytheabsenceofnewcompetitors,fewtechnologicalbreakthroughsbycurrentcompetitors,andlittleactivitybypressuregroupstoinfluencetheorganization.
Answer:
FALSE
10Environmentaluncertaintylooksatthenumberofcomponentsinanorganization'senvironmentandtheextentoftheknowledgethattheorganizationhasaboutthosecomponents.
Answer:
FALSE
11Thedecision-makingprocessbeginsbyidentifyingdecisioncriteria.
Answer:
FALSE
12Adecisioncriteriondefineswhatisimportantorrelevanttoresolvingaproblem.
Answer:
TRUE
13Inthedecision-makingprocess,afterallocatingweightstothedecisioncriteria,thedecisionmakerlistsviablealternativesthatcouldresolvetheproblem.
Answer:
TRUE
14Oncethealternativestosolvingaproblemhavebeenidentified,thenextstepinthedecision-makingprocessisselectingoneofthesealternatives.
Answer:
FALSE
15Implementinganalternativereferstotheprocessofchoosingthebestalternative.
Answer:
FALSE
16Planningisconcernedwithhowobjectivesaretobeaccomplished,notwhatistobeaccomplished.
Answer:
FALSE
17Planningprovidesdirectiontomanagersandnon-managersalike.
Answer:
TRUE
18Absenceofplanningdoesnotinhibittheabilityofdepartmentsandindividualstoworktogetherororganizationstomove.
Answer:
FALSE
19Planninghelpsmanagerseliminateuncertaintyandinsulatesorganizationsfromchange.
Answer:
FALSE
20Severalresearchstudieshaveconclusivelyproventhatplanningorganizationsalwaysoutperformnon-planningorganizations.
Answer:
FALSE
21Organizationalstructureisdefinedastheformalarrangementofjobswithinanorganization.
Answer:
TRUE
22Organizationalstructureisthedegreetowhichstandardizedproceduresareinplaceinanorganization.
Answer:
FALSE
23Workspecializationisalsoknownasdivisionoflabor.
Answer:
TRUE
24Managerstodaycontinuetoseeworkspecializationasimportantbecauseithelpsemployeesbemoreefficient.
Answer:
TRUE
25Customerdepartmentalizationworkswellbecauseitemphasizesmonitoringandrespondingtochangesincustomers'need.
Answer:
TRUE
26High-performanceworkpracticesarethosethatleadtobothhighindividualandhighorganizationalperformance.
Answer:
TRUE
27High-performanceworkpracticesinvolveacommitmentbymanagementtoimprovetheknowledgeskillsandabilitiesoftheorganization'semployees,increasingemployeemotivation,andenhancingtheretentionofqualityemployees.
Answer:
TRUE
28Anorganizationthatwantstohavehigh-performanceworkpracticesshoulddiscourageself-managedteamsanddecentralizeddecisionmaking.
Answer:
FALSE
29Alaborunionisanorganizationthatrepresentsworkersandseekstoprotecttheirinterests.
Answer:
TRUE
30Affirmativeactionprogramshelpensurethatdecisionsandpracticesenhancetheemployment,upgrading,andretentionofmembersfromprotectedgroupssuchasminoritiesandfemales.
Answer:
TRUE
二、选择题
1Whichofthefollowingstatementsregardingmanagersintoday'sworldisaccurate?
A)Theiragerangeislimitedtobetween30and65years.
B)Theyarefoundonlyinlargecorporations.
C)Theycanbefoundexclusivelyinfor-profitorganizations.
D)Thesinglemostimportantvariableinemployeeproductivityandloyaltyisthequalityoftherelationshipbetweenemployeesandtheirdirectsupervisors.
Answer:
D
2Anindividualwhoworkswithandthroughotherpeoplebycoordinatingtheirworkactivitiesinordertoaccomplishorganizationalgoalsis________.
A)anassemblylineworker
B)alaborer
C)amanager
D)asalesperson
Answer:
C
3Supervisorisanothernameforwhichofthefollowing?
A)teamleader
B)middlemanager
C)first-linemanager
D)topmanager
Answer:
C
4A________isanexampleofafirst-linemanager.
A)divisionmanager
B)storemanager
C)regionalmanager
D)shiftmanager
Answer:
D
5Managerswithtitlessuchasregionalmanager,projectleader,ordivisionmanagerare________.
A)first-linemanagers
B)topmanagers
C)productionmanagers
D)middlemanagers
Answer:
D
6Whichofthefollowingrepresentsthetwoviewsofmanagerialimpactonthesuccessorfailureoftheorganization?
A)omnipotentandsymbolic
B)omnipotentandreflective
C)symbolicandinteractive
D)reflectiveandinteractive
Answer:
A
7Thecurrentdominantassumptioninmanagementtheorysuggeststhat________.
A)anorganization'ssuccessorfailureisduetoexternalforcesoutsidemanagers'control
B)managers'rolesareincreasinglybecomingperipheralandstaffmanagetheirownareasofexpertise
C)managersaredirectlyresponsibleforanorganization'ssuccessorfailure
D)managerscannotsignificantlyaffectanorganization'sperformancebecausetheyareconstrainedbytheabilitiesoftheiremployees
Answer:
C
8ElmoResearch&Developmenthasbeengoingthrougharoughpatchlately.Turnoverhasbeenhighandemployeemoraleisatanall-timelow.Thoughemployeesandcompetitorsholdmanagementresponsibleforthedecline,theCEOdoesnotletthemanagersgoorchangethemanagementstyle.Whichofthefollowingcouldexplainthisattitude?
A)TheCEOholdstheomnipotentviewofmanagement,whichbelievesthatexternalfactorshaveasignificanteffectonperformanceoutcomes.
B)Astheorganizationhasanautocraticmanagementstyle,theemployeesareresponsiblefororganizationalpolicies.
C)Theorganizationhasaparticipativemanagementstyleanddecisionsareguidedbyconsensus.
D)TheCEOholdstheviewthatmanagershaveonlyalimitedroleinorganizationsuccessorfailure.
Answer:
D
9Theomnipotentviewofmanagementstatesthat________.
A)managers'rolesareperipheralandstaffmanagetheirownareasofthebusiness
B)managersaredirectlyresponsibleforanorganization'ssuccessorfailure
C)managersshouldallowemployeestotakepartindecision-making
D)managershavelittleornoresponsibilityforanorganization'ssuccessorfailure
Answer:
B
10The________viewofmanagementisconsistentwiththestereotypicalpictureofthetake-chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization'sobjectives.
A)omnipotent
B)symbolic
C)democratic
D)laissez-faire
Answer:
A
11Aseriesofeightstepsthatbeginswithidentifyingaproblemandconcludeswithevaluatingadecision'seffectivenessisknownas________.
A)thedecision-makingprocess
B)decisionsupporttheory
C)adecision-treeanalysis
D)adecisioninformationsystem
Answer:
A
12A(n)________istheexistenceofadiscrepancybetweenanexistingandadesiredstateofaffairs.
A)hazard
B)risk
C)uncertainty
D)problem
Answer:
D
13Whichofthefollowingstatementsistrueconcerningproblemidentification?
A)Problemsaregenerallyobvious.
B)Asymptomandaproblemareoneandthesame.
C)Generally,whatisaproblemforonemanagerisaproblemforallothermanagers.
D)Effectivelyidentifyingproblemsisnoteasy.
Answer:
D
14Afteridentifyingaproblem,thenextstepinthedecision-makingprocessis________.
A)identifyingdecisioncriteria
B)allocatingweightstodecisioncriteria
C)analyzingalternatives
D)developingalternatives
Answer:
A
15Todeterminethe________,amanagermustdeterminewhatisrelevantorimportanttoresolvingaproblem.
A)boundedrationalityofadecision
B)escalationofcommitment
C)weightofthedecisioncriteria
D)decisioncriteria
Answer:
D
16________involvesdefiningtheorganization'sgoals,establishingstrategiesforachievingthosegoals,anddevelopingplanstointegrateandcoordinateworkactivities.
A)Execution
B)Logistics
C)Planning
D)Operations
Answer:
C
17Whichofthefollowingisoneofthereasonswhymanagersshouldplan?
A)Whenworkactivitiesarecoordinatedaroundplans,inefficienciesbecomeobvious.
B)Uncertaintycanbeeliminatedandtheorganizationcanbeinsulatedfromchangewithplanning.
C)Planningeliminatestheneedtosetgoals.
D)Planningeliminatestheneedtomeasureworkeffort.
Answer:
A
18Whichofthefollowingistrueoftheimpactofformalplanningonorganizationalperformance?
A)Formalplanningisassociatedwithpositivefinancialresults.
B)Organizationsthatformallyplaninvariablyoutperformthosethatdon'tplan.
C)Theamountofplanningdoneismoreimportanttohighperformancethanthequalityofplanningandimplementation.
D)Companiescanstartseeingtheimpactofformalplanningonperformanceafteraboutayearofstartingtheplanningprocess.
Answer:
A
19Theeffectofplanningonmanagersisthatitforcesthemto________.
A)growresistanttochange
B)anticipateandrespondtochange
C)el
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