英语四级考试密押卷及答案1.docx
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英语四级考试密押卷及答案1.docx
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英语四级考试密押卷及答案1
2011年12月英语四级考试密押卷及答案
(1)
PartIWriting(30minutes)
Directions:
Forthispart,youareallowed30minutestowriteashortessayentitledPayingKidsforChores?
Youshouldwriteatleast120wordsaccordingtotheoutlinegivenbelow.
1.现在有不少家长付钱让孩子做家务
2.有人对此赞成,也有人表示反对
3.我的看法
PayingKidsforChores?
PartIIReadingComprehension(SkimmingandScanning)(15minutes)
Directions:
Inthispart,youwillhave15minutestogooverthepassagequicklyandanswerthequestionsonAnswerSheet1.Forquestions1-7,choosethebestanswerfromthefourchoicesmarkedA),B),C)andD).Forquestions8-10,completethesentenceswiththeinformationgiveninthepassage.
Universitiesmustdealbetterwithcomplaints
Withstudentcomplaintsatarecordhigh,universitieswillhavetoraisetheirgameoncetuitionfeesrise
Twouniversitiesthathavebrokenofficialrulesfordealingwithstudentcomplaintsarenamedtodayintheindependentadjudicator’s(仲裁人)annualreport.Thetwo,SouthamptonandWestminster,arethefirsttobeexposedinthisway—yetanothersignofthenewerainwhichuniversitiesareexpectedtobemoreaccountable(负责)tostudentswhoexpecttobetreatedascustomers.
TheOfficeoftheIndependentAdjudicator(OIA),whichreviewscomplaintswhenstudentshaveexhaustedtheiruniversity’sprocedures,alsoreportsarecordriseinthenumberofcases.Lastyeartheofficereceived1,341complaintsagainstuniversitiesinEnglandandWales,thehighestnumbereverandanunprecedented(空前的)riseofone-thirdontheyearbefore.
Astheadjudicatorhimself,RobBehrens,pointsout,1,341complaintsrepresentsjust0.05%ofhighereducationstudents,and53%ofthosewerenotjustified.But,healsoobserves,theproportionofjustifiedandpartlyjustifiedcomplaintshasgrownforthefirsttimeinseveralyears.Hepredictstheincreaseincomplaintswillcontinue.“It’stobeexpectedwhereyouhaverisingtuitionfees,wherestudentsarebeinginvitedtobehavelikeconsumersandwherethelabourmarketisdifficultsostudentswilldowhattheycantoensuretheyqualify.”
HesayshisdecisiontoexposetheuniversitiesofSouthamptonandWestminsterisnot“namingandshaming,withalltheassociationsofmoralcensurethattermimplies”.Hewas,heexplains,simplyfollowingOIArules—somethingthosetwoinstitutionsfailedtodo.
Westminsterfellshortinitshandlingoftwocomplaints.Onewasfromastudentwhoarguedadisabilityhadn’tbeenproperlytakenintoaccount.Theadjudicatoragreed.Theotherstudentclaimedthatanexamquestionanditsmarkingschemehadbeenunreasonable.Inbothcasestheuniversitybroketherulesbyfailingtoresolvethecases,asrecommended,promptlyandinfull.
AtSouthamptonUniversity,fourmonthsaftertheOIAconcludedthatanundergraduatehadajustifiedcomplaintabouttheirexperienceonaplacement,theuniversitycontinuedtoopposethedecisionandwasrefusingcompensation.
Inasecondcase,theuniversityalsofailedtocomplywiththeadjudicator’sdecision.Andinathirdone,althoughthecomplaintturnedouttobeunjustified,for10monthstheuniversitydelayedtheinvestigationbyfailingtoprovideevidencedespitetheadjudicator’srepeatedreminders.
Atbothuniversities,itwasonlyaftertheadjudicatorinvolvedthevice-chancellors(校长)thatthecomplaintsbegantoberesolved.
Behrensispleasedtherelationshipsbetweenhisofficeandbothuniversitiesarenowmuchmorepositive.“Asthegovernmentplacesmoreemphasisonthestudentexperience,complaintshaveanimportantroleinsafeguarding(保护)that,”hesays.“Universitiesmustseecomplaintsasfeedbacktobecomemoreprofessional.”
BothSouthamptonandWestminsteruniversitieswanttochargeundergraduatesannualfeesof£9,000.Thereisanexpectation,notonlyfromministers,butimportantlyfromstudentsandtheirfamilies,too,thatalluniversitieswishingtoincreasechargeswillmovetoincreasestudentsatisfactionaswell.
Beforemakinganinvestmentof£27,000,forexample,eachstudentwillask,“Isthisgoodvalue?
Istheteachinggood?
Isthisthebestroutetoasuccessfulcareer?
”
Universitiesarebeingencouraged,somemaysaypressurised,tobecomemoretransparentandaccountableinanumberofways.
Thegovernmentisurgingalluniversitiestopublishastudentcharter,asortofstatementoftermsandconditionstoremindstudentsoftheirresponsibilitiesandtheirrights.Universitiesarealsoexpectedtopublish“keyinformationsets”bySeptember2012.Thesewillenablestudentstoshoparoundbyprovidingthesame17piecesofinformationabouteachinstitution,including,forexample,theproportionof“contact”timeandgroupwork,andthecareersandstartingsalariesofpreviousgraduates.
TheOIAisalreadylookingatcreativewaystocopewithbothlimitedresourcesandlikelyfurtherrisesinstudentcomplaints.Settlingmoredisputesbyphoneisoneoption;helpinguniversitiestoinstallanindependentombudsman(巡视员)oneachcampus—anideaborrowedfromtheNetherlandsandtheUS—isanother.
Thequestionis,areUKuniversitieswellpreparedforthenewconsumerculturewherethedealisifyoupaymore,youexpectmore,andifyoufeelyou’renotgettingit,you’llcomplain?
ThequestionisparticularlypertinentfortheuniversitiesofSouthamptonandWestminsteronthedaytheyareexposedfordraggingtheirfeetwithalegallyestablishedadjudicator.Bothvice-chancellorswereunavailableforinterview.
Inastatement,ProfessorDebraHumphris,Southampton’spro-vice-chancellor,education,saidthevastmajorityofthesmallnumberofstudentcomplaintsaredealtwithswiftly,describedthedialoguewiththeOIAas“constructiveandsupportive”andsaidthatanimprovedcomplaintsprocedurewillbeinplacethisautumn.
Inamoredefiantstatement,ProfessorGeoffreyPetts,vice-chancelloratWestminster,pointsoutthattheuniversityisworkingwiththeOIAtowardscompliancewithitsrecommendations:
“TheUniversityofWestminsterwasdisappointedtohavebeencitedintheOIAreport.Theuniversityhasrobustproceduresforhandlingtheverysmallnumberofformalcomplaintswhichitreceivesfromstudents.”
AaronPorter,thepresidentoftheNationalUnionofStudents,haswelcomedthenewstepofnaminguniversitiesthatdon’tfullyco-operatewiththeadjudicator.“Inanenvironmentwherestudentsarepayinghigherfeesandwillthereforeraiseexpectations,theyneedtoknowwhichinstitutionssticktotherules.”
Healsomakesthiswarning:
“Facedwithincreasingcompetitiontorecruitstudents,manyuniversitiesarebeingtemptedtomakegranderandgranderclaims.Theyneedtoimprovetheiroffer,buttheyneedtobehonestinwhattheypromise.”
TheadviceisechoedbySteveSmith,presidentofUniversitiesUKandvice-chancelloroftheUniversityofExeter.Hesees,intheadjudicator’sannualreport,asectorgettingtogripswithanewworldwherestudentsaremoredemandingandwillmakesureuniversitiescorrectlyfollowprocedures.“Itisvitalthatinstitutionsarehonestandtransparentaboutwhatstudentscanexpectfromtheircourses.Inanageofmarketing,don’toversell.Anyinstitutionwillhavetomakesuretheydowhattheysay.”
1.SouthamptonandWestminster’sbeingnamedshowsthat_______.
A)theindependentadjudicatorisquiteimpartial
B)thetwouniversitieshaveaverybadreputation
C)universitiesareexpectedtobemoreresponsible
D)collegestudentsaretreatedwithmuchrespectnow
2.Whatissaidaboutlastyear’scomplaintsagainstuniversitiesinEnglandandWales?
A)Fewofthemturnedouttobecompletelyjustified.
B)Theyweremuchlessthanthoseontheyearbefore.
C)Mostofthecomplaintswereexposedinthereport.
D)Thenumberofthecomplaintsreachedarecordhigh.
3.AccordingtoRobBehrens,theincreaseincomplaintsislikelytocontinueaslongas_______.
A)wearelivinginacustomerculture
B)universitiesincreasetuitionfees
C)studentshavetopaytheirtuitionfees
D)thelevelofunemploymentkeepsrising
4.Whenastudentcomplainedaboutanexamquestion,theUniversityofWestminster_______.
A)deliberatelydelayedtheinvestigationC)modifiedthemarkingschemepromptly
B)didn’tdealwiththecomplaintswiftlyD)handledthecasefollowingofficialrules
5.Behrensbelievesthatcomplaintsplayanimportantrolein_______.
A)safeguardingthestudentexperienceC)enhancingcustomers’shoppingexperience
B)protectingtheinterestsofuniversitiesD)improvinggovernmentemployees’service
6.Studentsandtheirfamiliesexpectthatuniversitieswantingmoretuitionfeeswill_______.
A)offermorepart-timejobsC)increasestudentsatisfaction
B)lowerentrancerequirementsD)investmoreinteachingfacilities
7.FortheOIA,toresolvemorecomplaintswithlimitedresources,oneoptionisto_______.
A)urgeuniversitiestosimplifytheirprocedures
B)usethetelephonetodealwiththecomplaints
C)cooperatewithofficialsfromothercountries
D)sendanindependentombudsmantoeachschool
8.AccordingtoProfessorDebraHumphris,theUniversityofSouthamptonwillbereadytouse______________________________thisautumn.
9.AaronPorterwarnsthatuniversitiesshouldnotonly______________________________butalsobefrankintheiroffer.
10.SteveSmith,presidentofUniversitiesUK,understandsthatwehaveenteredanewerawherestudentsbecomemore______________________________.
PartIIIListeningComprehension(35minutes)
SectionA
Directions:
Inthis
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