运营管理 考试题库krajewskiom9tif10.docx
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运营管理 考试题库krajewskiom9tif10.docx
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运营管理考试题库krajewskiom9tif10
Chapter
10
SupplyChainIntegration
TRUE/FALSE
1.Supplychainintegrationistheeffectivecoordinationofsupplychainprocessesthroughtheseamlessflowofinformationtosuppliers,butdoesnotincludecustomers,suchasdistributorsandretailers.
1Answer:
False
2Reference:
Introduction
3Difficulty:
Easy
4Keywords:
supplychainintegration,supplier,customer
5
2.Supplychainintegrationistheeffectivecoordinationofsupplychainprocessesthroughtheseamlessflowofinformationtosuppliers,upanddownthesupplychain
1Answer:
True
2Reference:
Introduction
3Difficulty:
Easy
4Keywords:
supplychainintegration,supplier,customer
3.Asupplychaincanbethoughtofasariverthatflowsfromrawmaterialsupplierstoconsumers.
1Answer:
True
2Reference:
SupplyChainIntegrationAcrossTheOrganization
3Difficulty:
Easy
4Keywords:
supplychain,river,rawmaterialsupplier,consumer
4.Thefinishedgoodsofonefirmmayactuallybetherawmaterialsforanotherfirm.
1Answer:
True
2Reference:
SupplyChainDynamics
3Difficulty:
Moderate
4Keywords:
finishedgoods,rawmaterials
5.Thebullwhipeffectsaysthatinanysupplychain,theorderingpatternsexperienceincreasingvarianceasyoumoveclosertotheendcustomer.
1Answer:
False
2Reference:
SupplyChainDynamics
3Difficulty:
Moderate
4Keywords:
bullwhip,variance
5
6.Acommondisruptionoftheexternalsupplychainisproductandservicemixchanges.
1Answer:
True
2Reference:
SupplyChainDynamics
3Difficulty:
Moderate
4Keywords:
disruption,externalsupplychain,mix
7.
Acommondisruptionoftheexternalsupplychainisengineeringchanges.
1Answer:
False
2Reference:
SupplyChainDynamics
3Difficulty:
Moderate
4Keywords:
externalsupplychain,engineeringchange
8.Acommondisruptionofthesupplychainresultingfrominternalcausesisorderbatching.
1Answer:
True
2Reference:
SupplyChainDynamics
3Difficulty:
Moderate
4Keywords:
disruption,internalsupplychain,mix
9.Acommondisruptionofthesupplychainresultingfrominternalcausesisdemandvolumechanges.
1Answer:
False
2Reference:
SupplyChainDynamics
3Difficulty:
Moderate
4Keywords:
disruption,internalsupplychain,mix
10.Concurrentengineeringisthetermusedtodescribeafirm’sdevelopmentofanewproductafterithasbeendiscoveredthatacompetitorisengineeringasimilarproductforlaunch.
Answer:
False
Reference:
NewServiceorProductDevelopmentProcess
Difficulty:
Moderate
Keywords:
concurrentengineering,productdevelopment
11.Concurrentengineeringhelpsfirmsavoidthecostlymismatchbetweenthedesignofanewofferingandthecapabilityoftheprocessesrequiredtoproduceit.
Answer:
True
Reference:
NewServiceorProductDevelopmentProcess
Difficulty:
Moderate
Keywords:
concurrentengineering,productdevelopment
12.Theramp-upstageofthedevelopmentprocessprecedesthefulllaunchstage.
Answer:
False
Reference:
NewServiceorProductDevelopmentProcess
Difficulty:
Moderate
Keywords:
development,stage,launchstage,ramp-up
13.Astrainisplacedonthesupplychainduringtheramp-upstageofthedevelopmentprocessduetochangingvolumes,qualityissuesandlastminutedesignchanges.
Answer:
True
Reference:
NewServiceorProductDevelopmentProcess
Difficulty:
Moderate
Keywords:
developmentprocess,ramp-upstage
14.Inpresourcing,suppliersareselectedearlyintheconcept-developmentstage.
1Answer:
True
2Reference:
SupplierRelationshipProcess
3Difficulty:
moderate
4Keywords:
presourcing,development
15.Oncecertified,asuppliercanbeusedbythepurchasingdepartmentwithoutthepurchaserhavingtomakebackgroundchecks.
Answer:
True
Reference:
SupplierRelationshipProcess
Difficulty:
Moderate
Keywords:
certified,supplier,backgroundchecks
16.Valueanalysisisasystematicefforttoreducethecostorimprovetheperformanceofaserviceorproduct.
Answer:
True
Reference:
SupplierRelationshipProcess
Difficulty:
Moderate
Keywords:
valueanalysis,systematic,reduce,improve
17.Abuyerhasmorepurchasingpowerwhenfewersubstitutesareavailable.
Answer:
False
Reference:
SupplierRelationshipProcess
Difficulty:
Moderate
Keywords:
purchasingpower,substitutes
18.ElectronicDataInterchangeenablesthetransmissionofroutine,standardizedbusinessdocumentsfromcomputertocomputerovertelephoneordirectleasedlines.
Answer:
True
Reference:
SupplierRelationshipProcess
Difficulty:
Moderate
Keywords:
EDI,transmission,standardizedbusinessdocuments
19.Greenpurchasinginvolvesidentifying,assessing,andmanagingtheflowofenvironmentalwasteandfindingwaystoreduceitandminimizeitsimpactontheenvironment.
1Answer:
True
2Reference:
SupplierRelationshipProcess
3Difficulty:
Moderate
4Keywords:
greenpurchasing,environment
20.Thecompetitiveorientationtosupplierrelationsisthatthebuyerandsupplierarepartners.
1Answer:
False
2Reference:
SupplierRelationshipProcess
3Difficulty:
Moderate
4Keywords:
competitiveorientation,supplier,buyer
21.Inacompetitiveorientationtonegotiationsbetweenbuyerandsupplier,thebuyerdoesnotalwayspossessthepowerintherelationship—thesuppliersometimesholdsthepowerandcanexercisethispowerduringnegotiationswiththebuyer.
1Answer:
True
2Reference:
SupplierRelationshipProcess
3Difficulty:
Moderate
4Keywords:
competitiveorientation,supplier,buyer
22.
Themostusedformofe-purchasingtodayiselectronicdatainterchange.
1Answer:
True
2Reference:
SupplierRelationshipProcess
3Difficulty:
Moderate
4Keywords:
e-purchasing,electronicdatainterchange
23.Acataloghubisacentraldistributionpointwherebuyersmaypurchaseitemsdirectlyfrommanufacturersbeforetheitemsareshippedtoretailers.
1Answer:
False
2Reference:
SupplierRelationshipProcess
3Difficulty:
Easy
4Keywords:
cataloghub,centraldistributionpoint
24.Anelectronicmarketthatbringstogethertextbooksellers,officesupplycompanies,apparelvendors,andstudentsisanexampleofanexchange.
1Answer:
True
2Reference:
SupplierRelationshipProcess
3Difficulty:
Easy
4Keywords:
exchange,electronic,buyer,seller
25.Reducingthenumberofsuppliersforanitemcarriesanincreasedriskofinterruptioninsupply.
1Answer:
True
2Reference:
SupplierRelationshipProcess
3Difficulty:
Moderate
4Keywords:
sourcing,risk,supply
26.Earlysupplierinvolvementisaprogramthatallowssupplierstofillorderspriortothecustomerplacingthem.
1Answer:
False
2Reference:
SupplierRelationshipProcess
3Difficulty:
Moderate
4Keywords:
earlysupplierinvolvement
5
27.Theorder-fulfillmentprocessinvolvestheactivitiestodeliveraproductorservicetothecustomer.
1Answer:
True
2Reference:
TheOrderFulfillmentProcess
3Difficulty:
Moderate
4Keywords:
order-fulfillment,deliver,customer
5
28.Vendor-managedinventoriesareanexampleoftheforward-placementtactic.
1Answer:
True
2Reference:
TheOrderFulfillmentProcess
3Difficulty:
Moderate
4Keywords:
vendor-managedinventories,forward-placement
5
29.
Dropshippingoccurswhenaretailerpassescustomerordersdirectlytoawholesalerormanufacturer,whichthenshipstheorderdirectlytothecustomerwiththeretailer’slabelonit.
1Answer:
True
2Reference:
TheOrderFulfillmentProcess
3Difficulty:
Moderate
4Keywords:
drop-shipping
30.Thecostofequipment,labor,facilitiesandmaintenancemustallbeconsideredwhenafirmdecidestouseacontractcarrierforitsdistribution.
1Answer:
True
2Reference:
TheOrderFulfillmentProcess
3Difficulty:
Easy
4Keywords:
contract-carrier,distribution
5
31.Usingrailtomovelargequantitiesofgoodsisrelativelycheap,buttransittimesarelongandoftenvariable.
1Answer:
True
2Reference:
TheOrderFulfillmentProcess
3Difficulty:
Easy
4Keywords:
rail,largequantities,cheap
5
32.Across-dockingwarehouseholdsinventoryfrommanufacturersuntilretailersarepreparedtoselltheitems.
1Answer:
False
2Reference:
TheOrderFulfillmentProcess
3Difficulty:
Easy
4Keywords:
cross-docking,warehouse
5
33.Intermsofafirm’senvironmentalstewardship,“sustainability”referstoitsabilitytomeethumanity’sneedswithoutharmingfuturegenerations.
1Answer:
True
2Reference:
SupplyChainsandtheEnvironment
3Difficulty:
Moderate
4Keywords:
environment,sustainability,futuregenerations
5
34.Reverselogisticsreferstoafirm’sintegrationofitssupplychaintoincludeupstreamsupplychainpartnersinadditiontoitsdownstreampartners.
1Answer:
True
2Reference:
SupplyChainsandtheEnvironment
3Difficulty:
Easy
4Keywords:
supplychain,reverselogistics
5
35.Anumberofoptionsexistwhenafirmconsidersreverselogistics:
amongthemarerepairandreturntothecustomer,refurbishmentforresaleinthedistributionchannel,rebuildingaunitwithnewpartsforresale,andthesalvageofuseablepartstobeusedagainintheproductionprocess.
1Answer:
True
2Reference:
SupplyChainsandtheEnvironment
3Difficulty:
Moderate
Keywords:
reverselogistics,options
36.Manyrecyclingprocessorslocatedindevelopingcountrieshavedevelopedhightechcapability,sosuchareasasworkers’safety,airpollutionandwaterpollutionaretypicallynotissues.
1Answer:
False
2Reference:
SupplyChainsandtheEnvironment
3Difficulty:
Easy
Keywords:
recycling,developingcountries,hightech
MULTIPLECHOICE
37.WhichofthefollowingisNOTacomponentofthesupplychain?
a.Orderfulfillment
b.Materials
c.Customerrelationship
d.Competitors
1Answer:
d
2Reference:
Suppl
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