管理学习题.docx

管理学习题.docx

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管理学习题

Management,11e（Robbins/Coulter）

Chapter16MotivatingEmployees

1）Thedefinitionofmotivationhasthreekeyelements:

energy,direction,andpersistence.

Answer:

TRUE

PageRef:

430

Topic:

WhoAreLeaders,andWhatisLeadership?

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

2）AccordingtoMaslow'shierarchyofneedstheory,lower-orderneedsarepredominantlysatisfiedinternallywhilehigher-orderneedsaresatisfiedexternally.

Answer:

FALSE

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

3）AccordingtoMaslow'shierarchyofneedstheory,onceaneedissubstantiallysatisfied,anindividualisnolongermotivatedtosatisfythatneed.

Answer:

TRUE

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

4）Joseph,alinemanagerataplant,believesthathisworkershavelittledriveandwillnotworkunlesspushedbyhim.Therefore,hecloselymonitorsandcontrolstheirworkandpullsupthosewhodonotmeethisstandards.JosephisaTheoryYmanager.

Answer:

FALSE

PageRef:

433

Topic:

EarlyTheoriesofLeadership

AACSB:

AnalyticSkills

Objective:

2

Difficulty:

Moderate

Classification:

Application

5）ResearchclearlyindicatesthattheTheoryYmanagerismoreeffectiveinmotivatingemployeesthantheTheoryXmanager.

Answer:

FALSE

PageRef:

433

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

6）FrederickHerzbergfoundthatwhenemployeesweredissatisfied,theytendedtociteextrinsicfactorsarisingfromthejobcontextsuchascompanypolicyandadministration,supervision,interpersonalrelationships,andworkingconditions.

Answer:

TRUE

PageRef:

434

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

7）Peoplewithahighneedforachievementstriveforthetrappingsandrewardsofsuccessratherthanforpersonalachievement.

Answer:

FALSE

PageRef:

434

Topic:

ContingencyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

8）Accordingtothegoal-settingtheory,ageneralizedgoalof"doyourbest"willproduceahigheroutputthanspecific,challenginggoals.

Answer:

FALSE

PageRef:

436

Topic:

ContingencyTheoriesofLeadership

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

9）Duetoitsemphasisonobjectivityandspecificity,thegoal-settingtheoryholdsacrosscultures.

Answer:

FALSE

PageRef:

436

Topic:

ContingencyTheoriesofLeadership

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

10）Managersusingreinforcementtheorytomotivateemployeesshouldignore,notpunish,undesirablebehavior.

Answer:

TRUE

PageRef:

437

Topic:

ContingencyTheoriesofLeadership

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

11）Thetermjobdesignreferstothewaytasksarecombinedtoformcompletejobs.

Answer:

TRUE

PageRef:

438

Topic:

ContingencyTheoriesofLeadership

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

12）Makingjobssmallerandmorespecializedisthemosteffectivewayofmotivatingemployees.

Answer:

FALSE

PageRef:

438

Topic:

ContingencyTheoriesofLeadership

Objective:

3

Difficulty:

Moderate

Classification:

Conceptual

13）Jobenlargementreferstothehorizontalexpansionofajobbyincreasingjobscope.

Answer:

TRUE

PageRef:

438

Topic:

ContingencyTheoriesofLeadership

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

14）Anenrichedjoballowsworkerstodoanentireactivitywithincreasedfreedom,independence,andresponsibility.

Answer:

TRUE

PageRef:

438

Topic:

ContingencyTheoriesofLeadership

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

15）Inthejobcharacteristicsmodel,tasksignificancereferstothedegreetowhichajobrequirescompletionofawholeandidentifiablepieceofwork.

Answer:

FALSE

PageRef:

438-439

Topic:

ContingencyTheoriesofLeadership

Objective:

3

Difficulty:

Moderate

Classification:

Conceptual

16）Accordingtothejobcharacteristicsmodel,combiningfragmentedtaskswillhelpincreaseskillvarietyandtaskidentity.

Answer:

TRUE

PageRef:

440

Topic:

ContemporaryViewsonLeadership

Objective:

3

Difficulty:

Moderate

Classification:

Conceptual

17）Recentresearchshowsthatdistributivejusticehasagreaterinfluenceonemployeesatisfactionthanproceduraljustice.

Answer:

TRUE

PageRef:

442

Topic:

ContemporaryViewsonLeadership

Objective:

3

Difficulty:

Easy

Classification:

Conceptual

18）Researchindicatesthatthedesireforinterestingworkisimportanttoalmostallworkers,regardlessofnationalculture.

Answer:

TRUE

PageRef:

447

Topic:

ContemporaryViewsonLeadership

Objective:

4

Difficulty:

Easy

Classification:

Conceptual

19）Whenconsideringhowtomotivateemployees,itmustbekeptinmindthatprofessionalstendtobefocusedontheirworkastheircentrallifeinterest,whereasnonprofessionalstypicallyhaveotherinterestsoutsideofworkthatcancompensateforneedsnotmetonthejob.

Answer:

TRUE

PageRef:

448

Topic:

ContemporaryViewsonLeadership

Objective:

4

Difficulty:

Easy

Classification:

Conceptual

20）Researchindicatesthat,forthemostpart,pay-for-performanceprogramsshowpositiveresults.

Answer:

TRUE

PageRef:

451

Topic:

ContemporaryViewsonLeadership

Objective:

4

Difficulty:

Easy

Classification:

Conceptual

21）The________elementinthedefinitionofmotivationisameasureofintensity,drive,andvigor.

A）persistence

B）conformance

C）energy

D）direction

Answer:

C

PageRef:

431

Topic:

EarlyTheoriesofLeadership

Objective:

1

Difficulty:

Easy

Classification:

Conceptual

22）Thehierarchyofneedstheoryofmotivationwasproposedby________,apsychologistwhoproposedthatwithineverypersonisahierarchyoffiveneeds.

A）DouglasMcGregor

B）FrederickHerzberg

C）AbrahamMaslow

D）DavidMcClelland

Answer:

C

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

23）InMaslow'shierarchyofneedstheory,________needsformthelowestorfoundationalstepinthehierarchy.

A）social

B）physiological

C）esteem

D）safety

Answer:

B

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

24）AccordingtoMaslow'shierarchyofneedstheory,whenanemployerprovideshisemployeeshealthinsurance,heistakingcareoftheir________needs.

A）safety

B）social

C）self-actualization

D）esteem

Answer:

A

PageRef:

432

AACSB:

AnalyticSkills

Objective:

2

Difficulty:

Moderate

Classification:

Application

25）InthecontextofMaslow'shierarchyofneedstheory,whenacompanyhasaspacewhereemployeescanmeetduringbreaksandcatchupwitheachother,thecompanyistakingcareoftheemployees'________needs.

A）safety

B）self-actualization

C）social

D）physiological

Answer:

C

PageRef:

432

Topic:

EarlyTheoriesofLeadership

AACSB:

AnalyticSkills

Objective:

2

Difficulty:

Moderate

Classification:

Application

26）InthecontextofMaslow'shierarchyofneedstheory,whenacompanynamesan"EmployeeoftheMonth"and"EmployeeoftheQuarter",thecompanyisaddressingemployees'________needs.

A）safety

B）self-actualization

C）esteem

D）physiological

Answer:

C

PageRef:

432

Topic:

EarlyTheoriesofLeadership

AACSB:

AnalyticSkills

Objective:

2

Difficulty:

Moderate

Classification:

Application

27）AccordingtoMaslow'shierarchyofneedstheory,aperson'sneedsforself-respect,autonomy,achievement,status,recognition,andattentionconstitutehis________needs.

A）safety

B）physical

C）social

D）esteem

Answer:

D

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

28）AccordingtoMaslow'shierarchyofneedstheory,aperson'sneedsforgrowth,achievingone'spotential,andself-fulfillment,andthedrivetobecomewhatoneiscapableofbecomingconstitutehisorher________needs.

A）physiological

B）safety

C）social

D）self-actualization

Answer:

D

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

29）WhichofthefollowingneedsisthehighestinMaslow'shierarchyofneedstheory?

A）safetyneeds

B）self-actualizationneeds

C）esteemneeds

D）socialneeds

Answer:

B

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

30）WhichofthefollowingneedsisalowerorderneedinMaslow'shierarchyofneedstheory?

A）social

B）esteem

C）safety

D）self-actualization

Answer:

C

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

31）WhichofthefollowingneedsisalowerorderneedinMaslow'shierarchyofneedstheory?

A）physiological

B）esteem

C）social

D）self-actualization

Answer:

A

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

32）AccordingtoMaslow'shierarchyofneedstheory,________needsarepredominantlysatisfiedexternallywhile________needsaresatisfiedinternally.

A）social;physiological

B）safety;self-actualization

C）self-actualization;physiological

D）social;safety

Answer:

B

PageRef:

432

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

33）TheoryXandTheoryY—twoassumptionsabouthumannature—wereproposedby________.

A）FrederickHerzberg

B）DouglasMcGregor

C）AbrahamMaslow

D）DavidMcClelland

Answer:

B

PageRef:

433

Topic:

EarlyTheoriesofLeadership

Objective:

2

Difficulty:

Easy

Classification:

Conceptual

34）McGregor'sTheoryX