西餐宴会服务知识问答题及答案doc 17页.docx
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西餐宴会服务知识问答题及答案doc 17页.docx
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西餐宴会服务知识问答题及答案doc17页
西餐宴会服务知识问答题及参考答案
(一)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们这儿提供欧式早餐、美式早餐,你喜欢哪一种?
WeserveContinentalbreakfastAmericanbreakfast.Whichwouldyoulike?
2.Answerthefollowingquestion:
(问答)
Whatshouldyoudoifyouspillabeverageorsomesouponaguest’sclothes?
A.Apologizefirst.
B.Givetheguesttwoorthreesolutionstochoosefrom.
C.Complywiththeguest‘srequest(freelaundry)
D.Apologizeagain.(thankthequestforunderstanding).
3.Answerthefollowingquestion:
(问答)
Howmanystylesofwesternfoodservicearethere?
Englishstyle,Russianstyle,AmericanstyleandFrenchstyle.
(二)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们提供各式果汁:
西红柿汁、橙汁、菠萝汁,请问您喜欢哪一种?
Avarietyoffruitjuicesareservedhere,wehavetomatojuice,orangejuice,pineapplejuice.Whatisyourpreference?
2.Answerthefollowingquestion:
(问答)
whatshouldyoudoifaguestgivesyousomethingasasouvenir?
A.Saythanksfirst.
B.Refuseitintactfulway.
C.Iftheguestinsists,acceptitandhanditovertothemanagement.
3.Answerthefollowingquestion:
(问答)
Whatarethemostcommonseatingarrangementsforwesternbanquets?
(Foreatleast)
Ushape,Tshape,Ishape,Eshape,回shape,--shape
(三)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们提供以下饮料:
软饮、鸡尾酒、葡萄酒、威士忌、白兰地
Weprovidethefollowing:
softdrinks,cocktails,wines,whiskeys,
Brandiesorliqueurs.Whichwouldyoulike?
2.Answerthefollowingquestion:
(问答)
whatshouldyoudoifaquestcomplainsaboutthequalityofthefood?
A.Checkthefoodfirst.
B.Reportittothecheforsupervisors.
C.Makeasubstitutionsonableexplanation.
3.Answerthefollowingquestion:
(问答)
WhatisFrenchservice?
Thewaiterstandsontheleftsideofthequestsandservesguestsholdingatraywithaservingspoonandaforkonit.
Hestartsservingbyofferingthefoodformleftsideofthem,andletsthequestsservethemselves.
(四)
1.TranslatethefollowingintoEnglish:
(问答)
早餐包括著煮蛋、炒蛋、煎蛋、卧蛋,您要哪一种?
Breakfastcontainsboiledeggs,scrambled,friedorpoachedeggs.
Whatisyourpreference?
2.Answerthefollowingquestion:
(问答)
Iftheactualnumberofguestsattendingabanquetismorethanthenumberofplacereserved,whatshouldyoudo?
A.Getcorrectinformation(No.ofpeople,covercharge,backgruondofthequestetc.)formthehost.
B.Makeanewseatingarrangementassoonaspossible.
C.Asktheguestsiftheyhaveanyotherrequests.
D.Followupaccordingly.
3.Answerthefollowingquestion:
(问答)
WhatisEnglishstyleservice?
EnglishserviceissimilartoFrenchservice.Waiterservestoguestsbyholdingatraywith;avarietyoffoodonitaccordingtoguest’srequestsandputsfoodoneachguest’splate.
(五)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们提供一分钟煮蛋、两分钟煮蛋和三分钟煮蛋,您要哪一种?
Weserveone-minuteeggs,two-minuteeggs,three-minuteeggs.Howdoyoulikeyoureggboiled?
2.Answerthefollowingquestion:
(问答)
Itisusualtoserveladiesfirst,iftheguestswantsomemaleVIPstobeservedfirst,howdoyoudealwithit?
A.Followtheguest’srequest.
B.Informotherservicestaffofthechangedsequence.
3.Answerthefollowingquestion:
(问答)
What’sAmericanService?
Americanserviceisalsocalled“plateservice”,Whichmeansthatadishiscookedandportionedonanindividualguest’splateinthekitchen.Waitersgotothekitchentotakefoodbacktoserveeachguest.
(六)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们有吐司、黑面包、牛角包、丹麦点心等,您要哪一种?
Weservetoast,ryebread,croissantanddanish,pastries.
Whichdoyouprefer?
2.Answerthefollowingquestion:
(问答)
Whatdoyoudowithobjectsleftinadiningroombyaguestafterameal?
A.Trytofindtheguest.
B.Reporttotheassistantmanager.
C.Handitovertothelost-foundroomandrecordit.
3.Answerthefollowingquestion:
(问答)
WhichofthefollowingitemsisAmericanfood?
A.Shashlikoflamb.(Russian)
B.T-Bonesteak.(American)
C.ChickenaCaking.(English)
(七)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们有各种水果:
香蕉、荔枝、菠萝、梨、西瓜、苹果、橙子等,您要哪一种?
Weserveavarityoffruits:
bananas,litchis,pineapples,pears,watermelons,applesandoranges.Whichwouldyoulike?
2.Answerthefollowingquestion:
(问答)
Howdoyouhandleaguest‘schildwhoisrunninginthediningroomduringameal?
A.Informthechild‘sparents.
B.Withthepermissionofthechild‘sparents,takethechildtoanotherroomnotfarawayformthedining-roomtoplaygames.
C.Sendthechildbacktohisparentsafterthebanquet.
3.Answerthefollowingquestion:
(问答)
WhichofthefollowingitemsisEnglishfood?
A..MarylandFriedchicken(American)
B.RoastSaddleoflamb(English)
C.BakedSnail(French)
(八)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们提供各种热饮、热巧克力、咖啡、茶、热奶、可可,您要哪种?
Weservehotdrinks:
hotchocolate,coffee,tea,hotmilkandcocoa.
Whatisyourpreference?
2.Answerthefollowingquestion:
(问答)
Ifthebeeforderedbyaguestisovercooked,howdoyoumanagethissituation?
A.Informthekitchen.
B.Complywiththeguest‘srequest:
changeorcanceltheorder.
C.Prepareanotherdishifnecessary.
3.Answerthefollowingquestion:
(问答)
WhichofthefollowingitemsisFrenchfood?
A.SirloinSteak(French)
B.MixedGrill(American)
C.BeefGoulash(Russian)
(九)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们有肠、火腿、咸肉配煎蛋,你要哪种?
Wehavesausages,hamorbacontogowithfriedeggs.Whichwouldyoulike?
2.Answerthefollowingquestion:
(问答)
Duringamealaguesthastoleavetheroomtodealwithsomethingurgent.whatshouldyoudo,asawaiter,withhisfood?
A.Takethehotdishtokitckenandinformthequestnearhim.
B.Keepitwarm.
C.Whentheguestcomesback,serveitagain.
3.Answerthefollowingquestion:
(问答)
WhichofthefollowingitemsisEnglishsoup?
A.Onionsoup(French)
B.Oxtailsoup(English)
C.MoscowBorscht(Russian)
(十)
1.TranslatethefollowingintoEnglish:
:
(汉译英)
我们的威士忌有苏格兰的,爱尔兰的,加拿大的和美国的,您要哪种?
WeprovideScotchwhiskey,Irishwhiskey,CanadianwhiskeyandAmericanwhiskey.Whichdoyouprefer?
2.Answerthefollowingquestion:
(问答)
Ifaguest’sforkorspoonfallsontothefloor,whatdoyoudo?
A.Pickitupforguest.
B.Telltheguesttowaitamoment.
C.Comebackholdingatraywithanapkinandacleanforkorspoononit.
D.Placeitcorrectlyonthetable(andasktheguestifhe/shehasanyotherrequests).
3.Answerthefollowingquestion:
(问答)
ListtwoitemsofpopularItalianfoods.
A.RavioliB.MacaroniC.PizzaD.Spaghetti
(十一)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们提供各国葡萄酒:
有法国的、意大利的、德国的,澳大利亚的和美国的,您要哪种?
Weservewines:
French,Italian,German,AustralianandAmerican,Whatisyourpreference?
2.Answerthefollowingquestion:
(问答)
A.Apologize.
B.Accompanytheguesttoaclinicorahospitalwithhis/heragreement.
C.Sendhim/herbacktotheirroomforarest.
D.Visittheguestwithflowersorcallbacktoaskhowtheguestfeels.
3.Answerthefollowingquestion:
(问答)
Whatarethefourtypesofwhiskey?
A.Scotchwhiskey
B.Irishwhiskey
C.Americanwhiskey
D.Canadianwhiskey
(十二)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们有各种啤酒,生力啤、嘉士伯、卢云堡、三得力、蓝带、青岛、五星,您要哪种?
Weservethesebeers,SanMiguel,Carlsberg,Lowenbrau,Suntory,BlueRibbon,TsingTaoandFivestar.Whichwouldyoulike?
2.Answerthefollowingquestion:
(问答)
Howdoyoudealwithanin’toxicatedguest?
A.Discontinueservingalcoholicdrinks.
B.Telltheguestprivatelynottoembarrasshimself“MayIbringyoucoffeeorsoftdrink?
”
C.Ifsomethingunexpectedhappens,callthemanagerormanagement.
(canbedangerous-LiFusheng)
3.Answerthefollowingquestion:
(问答)
Whatiswhiskey?
Itisaspiritdistilledformafermentedmashofgrain.(corn,rye,barley)
(Alcoholiccontentis35%-55%)
(十三)
1.TranslatethefollowingintoEnglish:
(汉译英)
我们有千岛汁、法国汁、意大利汁、油醋汁、您要哪种配沙拉?
WehaveThousand-Islanddressing,Frenchdressing,Italiandressing,oilandvinegar.Whatisyourpreference?
2.Answerthefollowingquestion:
(问答)
Ifaguestthinksthathe/shehasbeenovercharged,whatshouldyoudo?
A.Thankstheguestforpointingitout.
B.Asktheguesttowaitwhileyoucheckitwiththecasshier.
C.Informtheguestoftheresult.
D.Apologizedanresettlethebillifitwasincorrect.
E.Thanktheguestagain.
3.Answerthefollowingquestion:
(问答)
Whatisgrain?
Itisaspiritdistilledformafermentedmashofgrain(maize,barley,wheat,rye)flavouredwithjuniperberriesandotheringredients(coriander,cassis…).(Alcoholiccontent34%-47%)
(十四)
1.TranslatethefollowingintoEnglish:
(汉译英)
这是千岛汁,您需要放在边上,还是中间?
ThisisyourThousand-Islanddressing.Wheredoyouwantit,inthesideorinthemiddle?
2.Answerthefollowingquestion:
(问答)
Whatifaguestaskssomeverysensitivepoliticalquestions?
A.Replyseriously.
B.FirmlybutpolitelyIsay:
“I’msorry,Iamnotthepersonauthorizedtoanswersuchquestions.”
3.Answerthefollowingquestion:
(问答)
Whatiscognac?
ItisaspiritdistilledexclusivelyformthewineoftheCognacDistrictofFrance.
(Alcoholiccontent40%minimum)
(十五)
1.TranslatethefollowingintoEnglish:
(汉译英)
今天我们提供套餐,头盘是熏三文鱼、洋葱汤、主盘是烤牛肉,甜食是草莓冰淇淋。
Todayweprovideasetmenu.Theappetizerissmokedsalmonoronionsoup.Themaincourseisroastbeef.Dessertisstrawberryice-cream.
2.Answerthefollowingquestion:
(问答)
Ifaguestasksforsomemorefood,whatshouldyoudo?
A.Respondimmediatelyandtelltheguesthowlongitwilltake.
B.Tellthekitckentoprepareitassoonaspossible.
C.Tellthecashiertoputitonthebill?
D.Gobacktotheguesttoinformhim/heroftheprogress.
E.Servedthefoodtotheguestwhenit’sready.
3.Answerthefollo
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