银行基本业务英语口语之欧阳主创编.docx

银行基本业务英语口语之欧阳主创编.docx

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银行基本业务英语口语之欧阳主创编

银行基本业务英语口语

时间：

2021.02.17

创作：

欧阳主

Unit1Dailyreception日常接待

UsefulWordsandPhrases常用词汇与短语

headoffice总行

branch分行

sub-branch支行

savingsoffice储蓄所

bankingservicemanager大堂经理

PracticalSentencesandPatterns实用句型

Hello.

您好。

Goodmorning.WhatcanIdoforyou?

早上好，我可以为您做些什么吗?

Pardon?

能再说一遍吗？

Wouldyoumindrepeatingyourquestion,please?

请重复一遍您的问题好吗？

Noproblem.I’lldoitforyourightaway.

没问题，我马上为您办理。

PleasegotocounterNo.1.It’soverthere.

请到一号柜台办理，在那边。

Pleasewaitaminute.

请稍等。

Wouldyoumindshowingmeyourpassport?

请把您的护照给我。

Couldyoupleasefillinthisformandsignyournamehere?

请填写这份表格并签上您的名字。

PleaseuseArabicnumbers.

请用阿拉伯数字填写。

Pleasefillinyouraddressandphonenumberhere.

请您在此处填写地址和电话号码。

Pleaseenteryourcodenumber.

请输入您的密码。

Weareopenforbusinessfrom8:

30a.m.to4:

30p.m.withnobreakatnoon.

我们的营业时间是上午8点半至下午4点半，中午不休息。

WeareopenforbusinessallweekincludingSaturdayandSunday.

我门星期六、星期日照常营业。

Thankyousomuch.

谢谢。

Withpleasure.

不客气。

Hopetoseeyouagain.

欢迎您再次光临。

Dialogue对话OneClerk:

Goodmorning,madam.

Customer:

Goodmorning.

Clerk:

MayIhelpyou?

Customer:

Yes,Iwanttochangesomemoney.

Clerk:

Thisway,please.

Customer:

Thankyou.Clerk:

You'rewelcome.

TwoClerk:

Goodafternoon,Mr.Anderson.

Customer:

Goodafternoon,MissLi.

Clerk:

Hownicetoseeyouagain!

Customer:

Nicetoseeyou,too.Clerk:

It'sbeenalongtime,hasn'tit?

Howareyou?

Customer:

Fine,thankyou.Andyou?

Clerk:

Verywelltoo,isthereanythingIcandoforyou?

Customer:

Yes.CouldyouguidemetowhereIcanchangemoney?

Clerk:

Sure,Mr.Anderson,pleasecomealongwithme.

Customer:

Thankyou.Clerk:

Mypleasure.

Unit2Openinganaccount开立账户

UsefulWordsandPhrases常用词汇与短语

currentdeposit,currentaccount活期存款

fixeddeposit,fixedaccount定期存款

fixeddepositbyinstallments零存整取

PracticalSentencesandPatterns实用句型

Whatkindofaccountdidyouhaveinyourmind?

你想开哪种帐户?

Doyouliketoopenacurrentaccount?

你想开一个活期存款帐户吗?

Adepositorcurrentaccount?

定期还是活期?

Pleasetellmehowyouwouldliketodeposityourmoney.

请告诉我你想存何种户头?

Ourminimumdepositforacurrentaccountis1yuan.

我们活期存款的最低存款额是人民币1元。

Hereisyourpassbook.Pleasebringitbackwhenyoudepositorwithdrawmoneyanytimeyoulike.Keepitwellandinformuswheneveryouloseit.

这是你的存折，存取款时请带来。

保管好存折，遗失请告诉我们。

CanIopenacurrentaccounthere?

我能否在这儿开个活期存款帐户？

Ishouldliketoopenacurrentaccount.

我想开一个活期存款帐户。

IthinkI'dlikeadepositaccount.

我想要开个定期存款帐户。

Isthereanyminimumforthefirstdeposit?

第一次储蓄有最低限额吗？

Pleasetellmetheprocedureforopeningasavingsaccount.

请告诉我开个储蓄帐户需要什么手续。

Dialogues对话OneClerk:

MayIhelpyou,sir?

Customer:

Yes,please.I'dliketoopenabankaccountwithyou.Canyougivemesomeinformation?

Clerk:

Yes,I'dbeveryhappytohelpyou.Usuallyweoffercurrentaccountsandfixedaccountsforindividuals.Customer:

Oh,it'salmostthesameinAmerica.Clerk:

WhatkindofaccountdidyouhaveinmindCustomer:

Well,I'dprefertoopenacurrentaccount.Two

Customer:

Couldyoutellmesomethingaboutcurrentaccounts?

Clerk:

I'dloveto.Youmayopenanaccountinyourname.Thenyoucanmakedepositsorwithdrawalsatanytimewithpresentingyourpassbook.Customer:

Isthereanyminimumbalance?

Clerk:

Yes,oneyuanistheminimumbalance.Customer:

Isee.ThereisonemorethingI'dliketoknow,thatis,doIearninterestontheaccount?

Clerk:

Yes,ofcourse,wepaytheinterestratepermittedforbanks.Everyquarterwecredittheearnedinterestintoyouraccountautomatically.Customer:

Isee.Thankyou.Bytheway,whendoesthebankclose?

Clerk:

Itclosesat4:

30p.m.Customer:

Thankyouverymuchfortheinformation.Clerk:

Youarewelcome.

Unit3Handlingdepositsandwithdrawals办理存取款

UsefulWordsandPhrases常用词汇与短语

certificateofdeposit存单depositbook,passbook存折

accountnumber账号slip存取款凭条

todeposit存款

depositreceipt存款收据todrawmoney取款

drawing-outslip取款单

tocloseanaccount,toclearanaccount结清

teller,cashier出纳员interestrate利率

simpleinterest单利

compoundinterest复利

legalinterest法定利息

PracticalSentencesandPatterns实用句型

Howmuchdoyouwanttodepositwithus?

你想在我们这存多少？

Howmuchmoneydoyouplantokeepinyouraccountonaregularbasis?

你计划在你的账户上定期存放多少钱？

Ithinkyoumaydeposityourmoneywiththebank,orleaveitherefortemporarysafe-keeping.

我认为你可把钱存入银行，或留在银行暂保管起来。

Iwanttodeposit300yuaninmyaccount.

我想在我的户头上存300元。

I'dliketopay200yuanintomydepositaccount.

我想在在我的定期存款账户上存200元。

Interestispaidattherateof0.72%perannumatpresent.

目前年利率是0.72%。

Itvariesfromtimetotime.

（利率）每个时期都不同。

Itallowsyoutoearnalittleinterestonyourmoney.

这可使你从存款中获得一点利息。

Theinterestisaddedtoyouraccounteveryyear.

每年的利息都加到你的存款中。

What'stheinterestrateforthecurrentaccount?

活期存款的利率是多少？

Doyoupayinterestonthisaccount?

这种存款付给利息吗？

Pleasetellmewhattheannualinterestrateis.

请告诉我年利率是多少。

Pleasetellmehowyouwishtodrawyourmoney.

请告诉我你希望怎样支款。

Yourbalanceatthebankis300yuan.

你在本行的结余是300元。

Yourdepositisexhausted.

你的存款支净了。

Iwanttowithdraw200yuanfrommycurrentaccount.

我要从我的活期存款中支取200元。

Couldyoutellmemybalance?

能否把存款结余金额告诉我？

Iwanttoclosemyaccountwithyou.

我想结束在你们这儿的帐户。

Dialogue对话OneCustomer:

Hello!

I’dliketodepositsomeforeigncurrency.

Clerk:

whichcurrencydoyouhave?

Customer:

USdollars. 

Clerk:

Howmuchdoyouwanttodeposit?

Customer:

1000USdollars.

Clerk:

Timedepositordemanddeposit?

Customer:

Timeone.Clerk:

Howlongareyougoingtodeposityourmoney?

Customer:

Oneyear.

Clerk:

That’sokay.I’lldothatforyounow.Two

Customer:

Excuseme,butcanIdrawonmyaccountforpaymentofthingsIbuyinChina?

Clerk:

Certainly,sir.Howmuchdoyoudraw?

Customer:

RMB8,000please.Wouldyoupleasetellmemybalance?

Clerk:

Yes,sir.YourbalanceisRMB34,000.

Customer:

Iamsorry,butmayIaskonemorequestion?

Clerk:

Ofcourse,pleasedo.Whatisit?

Customer:

Whatistheinterestrateforthecurrentaccount?

Clerk:

Thedetailedinformationisontheboard.Pleasegoandseeit.

Customer:

Manythanks.

Clerk:

Mypleasure.

Unit4Moneyexchange货币兑换

UsefulWordsandPhrases常用词汇与短语

currency,money货币

convertiblemoney可兑换纸币

anexchangeform兑换单 

foreignexchange外汇

foreignexchangequotations外汇行情foreignexchangerestriction外汇限额SAFE（TheStateAdministrationofForeignExchange）国家外汇管理局

tochecktherate查牌价

exchangerate外汇率

buyingrate买进价格

sellingrate卖出价格

banknote钞票

noteoflargedenomination大票

noteofsmalldenomination小票

smallchange零钱

PracticalSentencesandPatterns实用句型

Whatkindofcurrencydoyouwanttochange?

请问您想要换哪种货币？

Pleasetellmehowmuchyouwanttochange.

请告诉我你要换多少。

HowmuchoftheremittancedoyouwanttoconvertintoChineseyuan?

你要把多少汇款换成人民币？

Ifyou'llwaitamoment,I'llfindouttheratesofexchange.

请等一会儿，我查一下兑换率。

ThebuyingrateofU.S.dollarnotesis699yuanperhundreddollars.

美元现钞买入价是100美元付699元人民币。

Inwhatdenominations?

要什么面值的？

Pleasetellmewhatnoteyouwant.

请告诉我要什么钞票。

Willseventensbeallright?

7张10元的可以吗？

Wouldyoukindlysigntheexchangeform,andwritedownyournameaswellasaddress?

请在兑换单上签字，写出你的姓名和地址，好吗？

Couldyouchangethesedollarsforme?

能给我兑换这些美元吗？

I'dliketoconvertthefullamountoftheremittanceintoRenminbi.

我想把全部汇款换成人民币。

What'stheexchangeratetoday?

今天的兑换率是多少？

PleasetellmewhatyouwouldgivemeformyU.S.dollars.

请告诉我这些美元可以兑换多少钱。

I'dlikesomecoinsforthisnote.

我想把这张纸币换成硬币。

Couldyougivemesomesmallnotes?

给我一些小票好吗？

Dialogue对话OneCustomer:

Excuseme.Doyouexchangeforeigncurrencyhere?

Clerk:

Yes,wedo.Customer:

Iwanttoconvert1000USdollarsintoChineseyuan. 

Clerk:

Thisisanexchangememo.Pleasefillintheamountyouintendtochangealongwithyourname,nationality,passportnumberandaddress.

Customer:

What’stheexchangerateforthedollars?

Clerk:

Today’srateforcashpurchaseisRMB699yuanforUS$100banknote.Doyouhaveyourpassportwithyou?

Customer:

Yes.Hereyouare.HowmuchRMBwillIget?

Clerk:

Letmesee.US$1000makesRMB6990yuan.You’llreceivethemoneyinamoment.

Customer:

Nohurry.

Clerk:

Hereisthecashandtheexchangememo.Pleasecheckit.

Two

Clerk:

WhatcanIdoforyou?

Customer:

Yes.I’dliketogetsomeUSdollars.What’stoday’srateofUSdollarsagainstChineseyuan?

Clerk:

It’sRMB701yuanperhundredUSdollars.Howmuchwouldyouliketochange?

Customer:

200USdollarstotal.

Clerk:

Pleasefillouttheexchangeform.

Customer:

Allright.

Clerk:

Wouldyoumindshowingmeyourpassport?

Customer:

Hereitis.

Clerk:

Pleasewaitamoment.I’lldoitforyouassoonaspossible.

Unit5UsinganATM如何使用自动柜员机

UsefulWordsandPhrases常用词汇与短语

ATM（automatictellermachine）自动柜员机

insertthebankcard插入银行卡

slot卡槽

PIN（personalidentificationnumber）个人密码

amendingpassword修改密码

transferringmoney转账

makinginquiry查询

arrow箭头

screen荧光屏、屏幕

theavailableservices能够提供的服务

CASHWITHDRAWL提取现金

ENTER输入、确定

Dialogue对话One

Customer:

Excuseme,wouldyoutellmehowtousethisATM?

Clerk:

Withpleasure.First,youshouldcheckwhethertheATMisatwork.

Customer:

Nextstep?

Clerk:

Andthenyoushouldinsertyourcardasshownonthescreen.

Customer:

Doyoumeantoputthecardintotheslotofthemachine?

Clerk:

You’reright.Thenascreenmessagewillaskyoutoenteryourpersonalidentificationnumber（PIN）onthekeyboard.Afterthat,pressthe“ENTER”button.BesuretorememberyourPINcorrectlyandpresstherightbuttons.

Customer:

Idoremember.

Clerk:

Afteryouenteryour