Digital ImagingPrint Troubleshooting.docx
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Digital ImagingPrint Troubleshooting.docx
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DigitalImagingPrintTroubleshooting
DigitalImaging-PrintTroubleshooting
Thismoduleisdesignedtohelpyouunderstandthedifferenttypesofprinters,howtoconnectthoseprinterstoyourcomputer,andcommonprintoptions.Inaddition,thismoduledescribesthestepsthatcanbeusedtroubleshootpotentialprintissuesonWindowsVista.
Objectives:
●DiscusstheprintingtechnologiessupportedbyWindowsVista
●OutlinechangesinprintingforWindowsVistaascomparedwithWindowsXP.
●DemonstratetroubleshootingbestpracticesforprintissuesinWindowsVista.
PrintingOverview
Thissectionprovidesanoverviewofprintersandprinting.
Understandingthedifferenttypesofprintersandprint-relatedtechnologies
Printersarecategorizedbythewaythattheyreproducetextandgraphicsonpaper.Eachtypeofprinteroffersdifferentadvantages.
Inkjetprinters
Inkjetprintersprintbyplacingsmalldotsofinkonapagetoreproducetextorgraphics.Inkjetprinterscanprintincolororblackink.Althoughinkcartridgesmustbeperiodicallyreplaced,inkjetprintersareoftenpurchasedforhomeusebecausetheycanberelativelyinexpensive.Someinkjetprinterscanreproducehigh-qualitypicturesanddetailedgraphics
Laserprinters
Laserprintersusetoner,whichisafine,powderysubstance,toreproducetextandgraphicsonpaper.Laserprinterscanprintincolororblackink,althoughcolorlaserprintersareusuallymoreexpensive.Alaserprinterthatcanprintusingonlyblackinkissometimesreferredtoasamonochromeprinter.
Laserprinterstypicallyhavehigh–capacitypapertrays,soyoudon'tneedtoaddpaperasoftenasyouwouldforaninkjetprinter.Theyalsocanprintmorepagesperminutethanmostinkjetprintersandcanprintmorepagespercartridge.Ifyouprintinlargevolumes,thismeansthatalaserprintercancostlessforeachpagethatyouprint.
Multifunctionprinters
Inkjetorlaserprintersthatalsoallowyoutofax,photocopy,orscandocumentsarereferredtoasmultifunctionprinters.Asinglemultifunctionprintercanmoreconvenienttoconnecttoyourcomputerthanmultipledevices.Youmightalsobeabletousesomefeaturesofamultifunctionprinterwithoutturningonyourcomputer.
Connectingaprinter
Someprintersallowyoutoprintwithoutusingyourcomputer—forexample,toprintphotosdirectlyfromadigitalcamera'smemorycard.However,connectingaprintertoyourcomputerallowsyoutoprintdocuments,files,pictures,webpages,andmore
Whenyouaddaprinter,Windowswillautomaticallyinstallthesoftwarethatallowsittoworkwithyourcomputer.Youcanaddaprinterusingeitherawiredorwirelessconnection.
Wiredprinters
Awiredprinterisanyprinterthatconnectstoacomputerusingacableandaportonthecomputer.Mostprintersuseauniversalserialbus(USB)cable.Whenyouconnectawiredprintertoyourcomputerandpoweriton,Windowswillautomaticallytrytoinstalltheprinterforyou.IfWindowscan'tdetecttheprinter,youcanfindandaddtheprintermanually.
Wirelessprinters
AwirelessprinterisanyprinterthatconnectstoacomputerusingeitherBluetoothoranotherwirelesstechnology,suchas802.11a,802.11b,or802.11g.
Bluetoothtechnologyusesradiotransmissionstoenableaprintertocommunicatewithyourcomputeroverashortdistance.ToconnectaBluetoothprinter,youneedtoaddaBluetoothadaptertoyourcomputer.MostBluetoothadaptersplugintoaUSBportonyourcomputer.WhenyouplugintheadapterandturnontheBluetoothprinter,Windowswilltrytoinstallitautomatically,orpromptyoutoinstallit.IfWindowscan'tdetecttheprinter,youcanfindandadditmanually.
ToconnectaprinterusingawirelesstechnologyotherthanBluetooth,bothyourcomputerandtheprintermustfirstbeconnectedtoawirelessnetwork.Checktheinformationthatcamewithyourprintertoseeifithasawirelessnetworkadapter.Ifnot,youneedtoaddonebeforeyoucanconnecttheprintertoyourwirelessnetwork.Topreventinterferencebetweenawirelessprinterandyourcomputer,trynottolocatecordlessphonesorotherwirelessappliancesneartheprinter.
Makingsureyourprinterisreadytoprint
Afteryou'veaddedaprinter,it'sagoodideatoprintatestpagetomakesurethattheprinterisworkingcorrectly.Atestpageprintssampletextandgraphicsincolororinblackandwhite,dependingonwhattypeofprinteryou'reusing.Itmightalsoprintinformationabouttheprinter,suchastheprinterdrivernameandversionthatcanhelpyoutroubleshootproblemsiftheprinterisnotworkingcorrectly.
Ifyouaddoneprinteronly,itbecomesyourdefaultprinter.Thismeanstheprinterwillbeselectedautomaticallywhenyouprintadocumentorfile.Ifyouaddmorethanoneprinter,youcanchoosewhichprintertousebydefault.
Commonprintoptions
MostprintoptionsarelocatedinthePrintdialogbox,whichyoucanaccessfromtheFilemenuinaprogram.Theoptionsthatareavailabletoyouwilldependontheprogramandtheprinterthatyou'reusing.Toaccesssomeoptions,youmightneedtoclicka"Preferences,""Properties,"or"AdvancedOptions"linkorbuttonwithinthePrintdialogbox.
Commonprintoptionsforaprogramincludethefollowing.
Option
Description
Printerselection
Allowsyoutochooseaprinterfromalistofprintersthatareconnectedtoyourcomputer.
Pagerange
Allowsyoutoprintspecificpagesorsectionsofadocument.Toselectindividualpagesorasequence(range)ofpages,youcantypicallytypethepagenumbersseparatedbycommasorhyphens.Forexample,ifyoutype1,4,5-7,onlypages1and4,andthenpages5through7,willbeprinted.
TheSelectionoptionAllowsyoutoprintonlythetextorgraphicsthatyouhaveselectedinthedocument.TheCurrentPageoptionallowsyoutoprintonlythecurrentlydisplayedpage.
NumberofcopiesandCollate
Allowsyoutoprintmorethanonecopyofadocument,picture,orfileatatime.Usethecollateoptiontoprintallpagesinadocumentatonce,inorder,beforeprintingmorecopiesofthedocument.
Pageorientation
Alsoreferredtoasthepaperlayout,thisoptionallowsyoutoprintcontentasatallpage(Portrait)orwidepage(Landscape).
Papersize
Ifyourprintercanprintonmorethanonesizeofpaper,thisoptionallowsyoutoselectthepapersizethatyouhaveloadedintheprinter.
Outputorpapersource
Alsoreferredtoasoutputdestinationorpapertray,thisoptionallowsyoutospecifywhichpapertraytheprintershoulduse.Thatway,youcanloadandstoredifferentpapersizesineachtray.
Double-sidedprinting
Alsoreferredtoasduplexortwo-sidedprinting,thisoptionallowsyoutoprintonbothsidesofasheetofpaper.Thisoptionisonlyavailableifyourprintersupportsit.
Printincolororblack
Thisoptionisonlyavailableifyourprintersupportsit.
Whatareprinterpermissions?
Printerpermissionsdeterminewhichprinterpropertiesyoucanmanage,suchasrenamingorsharingaprinter,allowingorremovingaccesstotheprinter,anddeterminingwhocanmanagedocumentsorpropertiesfortheprinter.Printerpermissionsaretypicallymanagedbythepersonwhoinstalledtheprinteror,iftheprinterisconnectedtoabusinessorenterprisenetwork,byasystemadministrator.
Permissionscanbeassignedtoeachpersonwhousestheprinterortoagroupofuserswhohavethesametypeofuseraccount.Membersoftheadministratorsgrouponthecomputer,forexample,havepermissiontomanageprintersbydefault.
Windowsoffersfourtypesofprinterpermissions,asdescribedbelow.
Bydefault,eachusercanprintandcancel,pause,orrestartdocumentsorfilesthattheysendtoaprinter.
ManageDocuments
Ifyouhavethispermission,youcanmanagealljobsforaprinterthatarewaitingintheprintqueue,includingdocumentsorfilesthatarebeingprintedbyotherusers.Formoreinformation,seeViewtheprintqueue.
ManagePrinters
Thispermissionallowsyoutorename,delete,share,andchoosepreferencesfortheprinter.Italsoallowsyoutochooseprinterpermissionsforotherusersandtomanagealljobsfortheprinter.Membersoftheadministratorgroupforacomputerhavepermissiontomanageprintersbydefault.
SpecialPermissions
Thesepermissions,typicallyusedonlybysystemadministrators,canbeusedtochangetheprinterowner,ifneeded.TheprinterCREATOROWNERisgivenallprinterpermissionsandis,bydefault,thepersonwhoinstallstheprinter.
ChangingPrinterPermissions
Tochangetheprinterpropertiesorperformotherprintingtaskswithoutprovidinganadministratorpassword,obtainpermissiontomanagetheprinterfromsomeonewhoalreadyhaspermissionorsomeonewhohasanadministratoraccount.Here'showtoseewhohaspermissiontomanagetheprinter,soyoucanrequestpermissiontomanageit.
1.ClicktoopenPrinters.
2.Right-clicktheprinterthatyouwanttomanage,andthenclickProperties.
3.ClicktheSecuritytab,andthenclickagrouporusernametoseewhohasManageprinterspermission.
UsePrintPreview
Toseewhattheprintcopywilllooklikebeforeyouprintit,openthedocumentinaprogramthatoffersaprintpreview.PrintpreviewistypicallylocatedontheFilemenuforaprogram.Youshouldbeabletoprevieweachpageofthedocument.Insomeprograms,youcanchooseprintoptionsinthepreviewmode,andthenprintdirectlyfromthepreview.Inotherprograms,youmighthavetoclosethepreview,changethedocumentoryourprintersettings,andthenprintit.
KeepingTrackofPrintJobs
Whenyousendadocumentoranyothertypeoffiletoaprinter,itbecomesaprintjob.Someprintershave
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