SCOTTS验厂资料.docx
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SCOTTS验厂资料.docx
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SCOTTS验厂资料
TYPE:
Assessment
TITLE:
SupplierQualityRiskAssessmentRating
DOCUMENTNUMBER:
AUDIT00007E
CROSSREFERENCE(S):
None
SCOPE/PURPOSE:
Guidelinetoassesssupplierqualityrisk.
REVIEWDUEDATE:
Oct-10
SupplierQualityRiskAssessmentRatingdocumentbeginsonpage2.
AUTHORS:
ChadWills,ChristopheGaly,KevinBallard,JohnFoster,TomQuick
THESCOTTSCOMPANY&SUBSIDIARIES
SUPPLIERQUALITYRISKASSESSMENTRATING
Company:
HangzhouTonnyElectricandToolsCo.,Ltd.
Annualspendorannualvolume:
100,000pcsfortheSpreadersand3,000,000pcsfortheOEMparts
Location:
Hangzhou,China
Qualitycontact:
WhangHongWu
Numberofworkersatsite:
250
Date:
16Sep2009
Auditor:
Current
Assessment
QualitySystemsAssessment
=
Rateeachofthefollowingcategoriesusingthefollowingcriteria.Overallscoringisdescribedatendofassessment.
A–Wouldn’tsuggestanyimprovements.
B–Systemexists,minorimprovementssuggested.
C–Majorimprovementsnecessary. Completebreakdownorlackofsystem. Noevidenceofconformance.
Note*denotescriticalcategory
1.QualityManagementSystem我们是否有质量体系?
∙Isthecompanyregisteredwitharecognizedqualitystandard,i.e.ISO9001?
oWhyimportant:
Likelytohavenecessaryqualitysystemsinplace,documentation,records,andauditedonsomefrequency.
∙Aretherequalityobjectives/metricsset?
oWhyimportant:
Driveactionsforimprovement.
ABC
Comments:
Yes,wehaveISO9001:
2000certificate.Wegotitin2003.
Yes,wehavethequalityobjectswhichisthequalitydegreeover95%andthecustomer’ssatisfydegree
Over98%.
2.DesignProcess设计体系
∙Arecustomercritical-to-qualityattributesaredefined?
客人的重要要求是否明确
oWhyimportant:
ensuresthatcustomerexpectationsareunderstoodanddefined.
∙Arespecificationsdeterminedbyfitforuselimits?
客人的重要要求是否验证
oWhyimportant:
Specificationsaremeaningfultothecustomerandnotarbitrary.
∙Isfailuremodeanalysis(i.e.FMEA)conducted?
设计不成功的分析是否进行
oWhyimportant:
identifiespotentialriskwithdesignandchallengesteamtochangedesignorbuildnecessarycontrolsintoprocesstopreventfailures.
∙Isthereadocumentedprocessforthequalificationofnew/changedmanufacturingprocessand/orproduct?
技术上的更改是否以文件来明确
oWhyimportant:
Ensurethatneworchangedproductsorprocessesmeettheexpectationsdefined.
∙Isthecapabilityofthenewproductorprocessisassessed?
Whatistheminimumacceptablevalue?
oWhyimportant:
Ensuresthatproductiscapableofmeetingexpectations.
新的产品或工艺是否要进行验证。
ABC
Comments:
1.Yes,thecriticaldimensionsandpointsaredefinedinourqualitycheckinglist.
2.Yes,thespecificationsonthedrawingsorfottheproductswillbededeterminedbyfit
fortheuselimites.
3.Yes,wewillconductthefailuremodeanalysisfortheproductionanddocumentitto
Avoidfuturemistakesagain.
4.Yes,ourR&Dwillissuethedocumentsforanyoftheproductsize,process,specification,
materialchanges.
5.Yes,wewillperformthenewproducttesting,accessingpriortheproducitononthe
capability,function,processingandetc.
3.ManagementofChangeProcess*生产过程中的控制
∙Isthereaprocessforapprovingchangestoproductand/orprocess?
是否有程序规定产品或工艺的更改
oWhyimportant:
Ensuresthatchangesaremadecorrectly,inacontrolledfashionandcommunicatedwithinorganization.Uncontrolleddocumentscancausewronginformationtobeusedinproduction.
∙Isthereadocumentcontrolprocesstoensureonlycontrolledcopiesofdocumentsareavailableandaccessibletoassociates?
是否有文件规定只有受控的文件才可以用。
oWhyimportant:
Uncontrolleddocumentscancausewronginformationtobeusedinproduction.
∙Iscustomerapprovalrequestedforchangesthatcouldimpactthefinalproduct?
客人同意过的更改是否可以马上进行
oWhyimportant:
Preventproductperformanceissuesduetounforeseencauses.
∙Writtenproceduretodisposeofobsoletedocuments,plates,tooling,etc.Howisitdisposed?
oWhyimportant:
Preventsinadvertentuseofearlierrevisionofmaterialsordocuments.
是否有书面的文件规定如何处理旧的文件,材料或模具。
ABC
Comments:
1.Yes.OurR&DwillissuetheapprovaldocumentorENCforthechangestoproductorprocess.
2.Yes,Wehaveadocumentcontrolledprocess.Thecoumentswillbestampledwith“control“
Stampandthreisaspecialpersoncontrolsthedocuments.
3.Wewillperfromthetestingforanychangesrequestfromthecustomertoseeifitcorrectandcapability.Onlyafterthetestingisfine,thenwewillstartforthefinalproduct.
4.Fordocuments,wewillstampe“useless“choponthedocument
Forthematerials,wewillstoreitinthedisposalareamarkedwith“disposal”labelonit.
Forthetooling,wewillstoreitinthedisposalareamarkedwith“disposal”labelonit.
4.TrainingforAssociates培训
∙Isadocumentedtrainingmatrixcompletedandmaintainedforeachjobclassificationthatlistsrequiredcompetenciesandapplicableprocedures?
是否有培训要求和培训记录对各个岗位
oWhyimportant:
Ensuresthatallrequiredtaskstoperformafunctionaredefined.
∙Doessomeonesignoffthattheindividualiscompetenttoperformtherole?
是否有验证上岗的人符合条件
oWhyimportant:
Ensuresthatonlytrainedandcompetentindividualsareperformingthetask.
ABC
Comments:
1.Yes,nomatterofnewworkersorQCinourfactorywillbetrainedbeforetheygoforthejob.
2.Thenecessarytestingorexaminationwillbeperformedafterthetrainingtomakesurethattheyarequalified.
3.Thetimetotimetrainingareperformedtooinourfactory.
5.IdentificationandTracibility*识别和跟踪
∙Finishedproductcanbetracedfromthewarehousethroughmanufacturingtorawmateriallots.成品可以从原材料,到生产,到成品进行跟踪。
oWhyimportant:
Necessarytodeterminetherootcauseofaqualityissueinordertoimplementacorrectiveactiontopreventreoccurrence.
∙Isallproductislabeledwithproductidentification,uniquelotnumberorbatchnumber?
所有的产品是否分类,附上标签
oWhyimportant:
Requiredtomeetbusiness/operationalneedsfortracibility.
∙Arequalityassurancerecordsarchived?
产品的合格报告是否有
oWhyimportant:
Requiredtomeetbusiness/operationalneedsandlegalrecordretentionrequirements.
∙Isbatchsizemeaningfulandrepresentativeofsizeofblenderorpremixbatch,rawmateriallot,etc.?
Whatdeterminesbatchorlotsize?
每批的材料是否分开放,没有混放
oWhyimportant:
Batchsizeshouldbebasedtominimizeamountofmaterialonholdifnon-conformingmaterialisfound.Shouldbetracibletorawmaterialsused.
∙Isthereafinishedproductretainsampleprogramkeptinastableenvironment?
Howlongaresamplesretained?
成品是否有封样?
此样品我们保存多长时间?
oWhyimportant:
Requiredtomeetbusiness/operationalneedsandlegalrecordretentionrequirements.
ABC
Comments:
1.Yes,wehavetherecordforthebacktraced.Fromtheincomingmaterial,productionprocess,finishedGoods,warehouseandshipment.
2.Yes,theallproductsislabeledwiththedescription,number,date,p.o.numberandetc.
3.Fortheallgoodsinourfactorywillbeperformedfinishedgoodscheckingbeforeitgoesintothewarehouse.Wehavethefinalinspectionreportsforallbatchesoftheorders.
4.Weperformetheearlyinmaterialtheearlyusingpolicyforthebatchsizemateiralsandthereisausingrecordforthematerial.
5.Yes,wewillkeepthesamplesinourQCroomfor12monthes
6.IncomingInspection/SupplierControls*进料检验,合格供货商
∙Arerawmaterial,packagingcomponentspecificationscurrentandaccessibletoassociates?
Arethereanymaterialsnotcoveredbyspecifications?
Why?
原材料的要求采购人员是否有?
oWhyimportant:
EnsuresthatonlycurrentrevisionsareonfiletoallowproperverificationofmaterialsusingCOAortesting.
∙AreCertificatesofAnalysis(COA)reviewedagainstspecificationandsignedoffastowhetheracceptedorrejected?
HowlongareCOAsretainedonfileforreference?
Dataenteredelectronicallyisbestpractice.
外来的质保单我们是否进行验证。
质保单有效期多长(我回答一份质保单对一批货)
oWhyimportant:
Ensuresthatonlyrawmaterialsthatmeetspecificationareusedinproductionandhelpspreventoutofspecfinishedproduct.Necessarytodeterminetherootcauseofaqualityissueinordertoimplementacorrectiveactiontopreventreoccurrence.
∙AreRawmaterialsrequiringtesting(notcoveredbyCOA)identifiedandtestedtospecifications?
Howlongarerecordsofacceptanceorrejectionretained?
原材料是否进行检验?
检验报告保存多长时间
我回答12个月
oWhyimportant:
:
Ensuresthatonlyrawmaterialsthatmeetspecificationareusedinproductionandhelpspreventoutofspecfinishedproduct.Necessarytodeterminetherootcauseofaqualityissueinordertoimplementacorrectiveactiontopreventreoccurrence.
∙TestproceduresaredocumentedandinaccordancewithindustrystandardorScott’scorporatemethod.
∙是否有检验程序确认检验符合要求
oWhyimportant:
Ensurepropertestmethodsareusedtocomparevs.specifications.
∙Isthereanapprovalprocessforsuppliers?
ForFIFRAsites,donotusematerialfromsupplierotherthanisonCSFuntilwrittenapprovalisreceivedfromScottsthatalsoindicatesthatCSFhasbeenupdated.
∙是否有合格供应商程序
oWhyimportant:
EnsurethatonlyScottsapprovedsuppliersareusedandnotuseduntilCSFisupdatedifapplicable.
ABC
Comments:
1.Inourfactorytheassociates(purchasers)areavailablewiththecontroldocumentsforthematerialspecificationsandetc.
2.COAisrequestedforsomematerials.WewillreviewtheallCOAandsometimeswillperformthe
Retestingbythe3rdparty.UsuallyweperformoneCOAforonebatch.
3.YesallrawmaterialwillbetestingandcheckedbyourQC.Usuallyweperform100%testingfor
Allbatches.
4.Yeswehavetesting
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