外贸必知国外客人询价还价拒绝订单交货.docx
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外贸必知国外客人询价还价拒绝订单交货.docx
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外贸必知国外客人询价还价拒绝订单交货
外贸必知:
国外客人询价还价拒绝订单交货
一.价格
客人询价
1.Willyoupleaseletushaveanideaofyourprice?
2.Arethepricesonthelistfirmoffers?
3.Howabouttheprice/Howmuchisthis?
我们报价
4.Thisisourpricelist.
6.Whatdoyouthinkofthepaymentterms?
7.HereareourFOBprices.Allthepricesinthelistsaresubjecttoourfinalconfirmation.
8.Ingeneral,ourpricesaregivenonaFOBbasis.
9.Weofferyouourbestprices,atwhichwehavedonealotbusinesswithothercustomers.
10.Willyoupleasetellusthespecifications,quantityandpackingyouwant,sothatwecanworkouttheofferASAP?
尽快(assoonaspossibie
11.Thisisthepricelist,butitservesasaguidelineonly.Isthereanythingyouareparticuiariyinterestedin?
客人还价
12.Isitpossibiethatyouiowerthepriceabit?
13.Doyouthinkyoucanpossibiycutdownyourpricesby10%?
14.Canyoubringyourpricedownabit?
Say$20perdozen.
15.It?
stoohigh;wehaveanotherofferforasimilaroneatmuchlowerprice.
16.Butdon?
tyouthinkit?
salittlehigh?
17.Yourpriceistoohighforustoaccept.
18.Itwouldbeverydifficultforustopushanysalesitatthisprice.
19.Ifyoucangoalittlelower,I?
dbeabletogiveyouanorderonthespot.
20.Itistoomuch.Canyoudiscountit?
拒绝还价
priceisveryreasonable.
23.Totellyouthetruth,wehavealreadyquotedourlowestprice.
24.Icanassureyouthatourpriceifthemostfavorable.Atrialwillconvinceyouofmywords.
25.Thepricehasbeencuttothelimit.
26.I?
msorry.Itisourrock-bottomprice.
27.Myofferwasbasedonreasonableprofit,notonwildspeculations我的报价以合理利润为依据,不是漫天要价
28.Whileweappreciateyourcooperation,weregrettosaythatwecan?
treduceourpriceanyfurther.
接受还价
29.Canweeachmakesomeconcession?
30.Inordertoconcludebusiness,wearepreparedtocutdownourpriceby5%.
31.Ifyourorderisbigenough,wemayreconsiderourprice.
32.Buyerwishtobuycheapandsellerswishtoselldear.Everyonehasaneyetohisownbenefit.
34.Consideringourgoodrelationshipandfuturebusiness,wegivea3%discount.
二.订单
客人询问最小单数量
35.What?
sminimumquantityofanorderofyourgoods?
询问订货数量
36.Howmanydoyouintendtoorder?
37.Wouldyougivemeanideahowmuchyouwishtoorderfromus?
38.Whencanweexpectyourconfirmationoftheorder?
39.Asourbacklogsareincreasing,pleasehastentheorder.
40.Thankyouforyourinquiry.Wouldyoutelluswhatquantityyourequiresothatwecanworkouttheoffer?
41.Weregretthatthegoodsyouinquireaboutarenotavailable.客人回答订单数量
42.Thesizeofourorderdependsgreatlyontheprices我们订单大小绝大部分原因是取决你们的价格
43.Well,ifyourorderislargeenough,wearereadytoreduceourpriceby2percent.
44.Ifyoureduceyourpriceby5,wearegoingtoorder1000sets.
45.Consideringthelong-standingbusinessrelationshipbetweenus,weacceptit.考虑到长期与贵公司合作
46.Thisisatrialorder;pleasesendus100setsonlysothatwemaytestthemarket.Ifsuccessful,wewillgiveyoulargeordersinthefuture试验性订购
47.Wehavedecidedtoplaceanorderforyourelectronicweighingscale下订单
48.I?
dliketoorder600sets.
49.Wecan'texecuteordersatyourlimits.
感谢下单
50.Generallyspeaking,wecansupplyformstock.
51」wanttotellyouhowmuchIappreciateyourorder.真是不甚感激啊
52.Thankyouforyourorderof100dozenoftheshirts.Weassureyouofapunctualexecutionofyourorder.
53.Thankyouverymuchforyourorder我们保证您的订单您准时执行三.交货
客人询问交货期
54.Whataboutourrequestfortheearlydeliveryofthegoods?
55.Whatistheearliesttimewhenyoucanmakedelivery?
56.Howlongdoesitusuallytakeyoutomakedelivery?
57.Whenwillyoudelivertheproductstous?
58.Whenwillthegoodsreachourport?
59.Whataboutthemethodofdelivery?
60.WillitpossibleforyoutoshipthegoodsbeforeearlyOctober?
答复交货期
61.Ithinkwecanmeetyourrequirement.
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77.I?
llfindoutwithourhomeoffice.We?
lldoourbesttoadvancethetimeofdelivery.
78.Thankyouverymuchforyourcooperation.
四.签单
签单前建议
1.Beforetheformalcontractisdrawnupwe?
dliketorestatethemainpointsoftheagreement.
2.Wecangetthecontractfinalizednow.
3.Couldyourepeatthetermswe?
vesettled?
4.Itisveryimportantforustoabidebycontractsandkeepgoodfaith.
5.Haveyouanyquestionsasregardstothecontract?
6.I?
dliketohearyourideasabouttheproblem.
7.Ithinkitisbettertohaveagoodunderstandingofallclausesbeforesigningacontract.
9.Doyouthinkthecontractcontainsbasicallyallwehaveagreedon
duringnegotiations?
10.Everythinghasbeenarrangedwell.Ihopethesigningofthecontractwillgosmoothly.
11.Thesearetwooriginalsofthecontractweprepared.
询问签单
12.Whenshallwesignthecontract?
13.Mr.Brown,doyouthinkitistimetosignthecontract?
14.Shallwegoovertheothertermsandconditionsofthecontracttoseeifweagreeonalltheparticulars?
15.Shallwesignthecontractnow?
16.Justsignthereonthebottom.
17.Thecontractisready,wouldyoumindreadingitthrough?
18.Wehavereachedanagreementonalltheclausesdiscussedsofar.Itistimetosingthecontract.
签单xx
20.Let?
scongratulateourselvesforthesuccessfulcontract.
客人询问付款方式
1.Shallwediscussthetermsofpayment?
2.Whatisyourregularpracticeabouttermsofpayment?
3.Whatareyourtermsofpayment?
4.Howarewegoingtoarrangepayment?
回复询问付款方式
5.We?
dlikeyoutopayusbyL/
C.
6.WealwaysrequireL/CforourexportsandwepaybyL/Cforourimportsaswell.
7.Weinsistonfullpayment.
8.Weaskfora30percentdownpayment.
9.Weexpectpaymentinadvanceonfirstorders.客人建议付款方式
10.WehopeyouwillacceptD/Ppaymentsterms.
11.Inviewofthisorderofsmallquantity,weproposepaymentbyD/Pwithcollectionthroughabandsoastosimplifythepaymentprocedure.
礼貌拒绝客人
13.?
msorry.Wecan?
tacceptD/PorD/
A.WeinsistonpaymentbyL/
C.
14.I?
mafraidwemustinsistonourusualpaymentterms.
15.“Paymentbyinstallments”isnottheusualpracticeinworldtrade.
16.Itisdifficultforustoacceptyoursuggestion
接受客人付款方式
17.Inviewofourlongfriendlyrelationsandtheeffortsyouhavemadeinpushingthesales,weagreetochangethetermsofpaymentfromL/CatsighttoD/Patsight;however,thisshouldnotbetakenasaprecedent.
18.havenoalternativebuttoacceptyourtermsofpayment.
信用证要求及货币
19.WhenshouldweopentheL/C?
20.YourL/Cmustreachus30daysbeforethedateofdeliverysoastoenableustomakeallnecessary
arrangements.
21.HowlongshouldourL/Cbevalid?
22.TheL/Cshouldbevalid30daysafterthedateofshipment.
23.Couldyoutellmewhatdocumentsyou?
llprovide?
24.Togetherwiththedraft,we?
llalsosendyouafullsetofbilloflading,aninvoice,andaninsurancepolicy,acertificateoforiginandacertificateofinspection.Isupposethatisall.
25.Inwhatcurrencywillpaymentbymade?
26.WeusuallydobusinessinU.S.dollarsasworldpricesareoftendollarsbased.
六.保险
客人询问保险
1.Asfortheinsurance,IhavequitealotofthingswhichIamstillnotclearabout.
2.MayIaskyouafewquestionsaboutinsurance?
3.Whatdoyourinsuranceclausescover?
responsibilityfortheloss.
5.Haveyoutakenourinsuranceforusonthesegoods?
6.CanyoutellmethedifferencebetweenWPAandFPA?
7.Whatrisksareyouusuallycoveredagainst?
8.Iswarrisktobecovered?
9.I?
dliketohavetheinsuranceofthegoodscoveredat110%oftheinvoiceamount.
回复保险询问
10.Therearethreebasiccovers,namely,FreeformParticularAverage,withParticularAverageandALLrisks.
11.Oceanshippingcargoinsuranceisimportantbecausegoodsruntheriskofdifferenthazardssuchasfire,storm,collision,theft,leakage,explosions,etc.Ifthegoodsareinsured,theexportermightgetenoughtomakeuphisloss.
13.Asarule,wedon?
tcoverthemunlessyouwantto.
14.Ifmorethanthatisaskedfor,theextrapremiumforthedifferencebetween130%and110%shouldbebornbythebuyer.
15.TheFPAclausedoesn?
tcoverpartiallossoftheparticularcoverage,whereastheWPAclausedoes.
16.Theextrapremiuminvolvedwillbeonyouraccount.
17.TheinsurancecoversALLRisksat110%oftheinvoicevalue.
18.No,itisnotnecessaryfortheshippinglinetoaddtothecost.OurpastexperienceshowsthatAllrisksgivesenoughprotectiontoalltheshipmentstoyourarea.
19.ALLriskcoversalllossesoccurringthroughoutthevoyagecausedbyaccidentsatseaorland.Inotherwords,itincludesFPA,WPA,andgeneraladditionalrisks,withspecialadditionalrisksexcluded.
七.参观工厂
1.Yo
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- 外贸 国外 客人 询价 还价 拒绝 订单 交货
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