英语实用信件.docx

英语实用信件.docx

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英语实用信件

1.道歉

1）直接诚恳表达歉意；

2）解释事情发生的原因，消除误会或矛盾；

3）再次表示遗憾和歉意，表明愿意补救的诚意。

Usefulsentences:

Iamwritingtoapologize/saysorryfor……

Iamtrulysorrytohavedone……

TomakeupforthemessIhavemade,Iwouldliketo……

IwishIcouldbegivenachancetomakeupformyinconsiderateness.

Pleaseallowmetosaysoryagain.

LetmeapologizeagainfortheinconveniencethatIhavebroughtyou.

Isincerelyhopethatyouunderstandmeandexcuse/forgiveme.

Writingtask:

Youarewritinganotetomakeanapologyforkeepingyourneighborawakeawholenightowingtothebignoiseyourstereomade.

July6,2008

DearMr.AndMrs.Williams,

Pleaseacceptmysincereapologies.Ican’ttellyouhowsorryIwastolearnthatmystereokeptyouawakelastnight.I’lldomybesttokeepthenoisedownfromnowon.Pleaseallowmetosaysorryagainandthankyouforyourpatience.

Yoursfaithfully,

Peter

2.感谢

1）表示自己诚挚的谢意，提及受到的帮助；

2）回忆该帮助，高度评价、赞扬对方，表达自己的感受；

3）再次表达谢意。

Usefulsentences:

Iamwritingtothankyoufor……

Iamwritingtoexpressmysinceregratitude/thanksfor（yourhelp）……

Iamgreatlyindebtedtoyoufor……

Withoutyourhelp/kindness,Icouldn’thave……

Myheartfeltthanksarebeyondwords.

Imustthankyouagainforyourgeneroushelp.

Writingtask:

Youaresupposedtowriteathank-younotetoyourfriendNancytothankforforherhospitalitywhenyouwereinShanghai.

July9th,2008

DearNancy,

Iamwritingtoconveymythanksforyourhospitality.Withoutyourkindness,Icouldn’thaveenjoyedmystayinShanghaisomuch.Tomygratitude,youevenguidedmetoviewthebeautifulnightsceneoftheBund.Again,pleaseacceptmyheartfeltthanksforwhatyouhavedoneforme.

Yours,

Lily

3.祝贺

1）点明要祝贺的事情，向对方道贺；

2）表示对对方付出的努力的赞扬和多取得成功的羡慕；

3）再次表示祝贺。

Usefulexpressions:

Congratulationson……

Iamwritingtoyoutoexpressmyheartfeltcongratulation.

Iamextremelygladtohearthat…..Congratulations!

Pleaseaccpetmysincerecongratulations.

Withthegreatestpleasure,Iofferyoumysincerecongratulationson……

Pleaseallowmetoextendmyheartycongratulationstoyou.

Yourdiligence,intelligenceanddevotionhaveatlastyieldedsweetfruits.

Writingtask:

Yourclassmate,LiMing,isadmittedtothrgraduateschoolofHongKongUniversity.Writehimanotetoexpressyourcongratulations.Donotsignyourownname,using“ZhangWei”instead.

May22,2009

LiMing,

IwasdelightedtolearnthatyouwereadmittedtothegraduateschoolofHongKongUniversity.Iamwritingtoyoutoexpressmyheartfeltcongratulation.Yourremarkableachievementistheresultofyourpainstakingeffortsandperseverence.IhopethatyouwillmakegreatacademicprogressinHongKongUniversity.Again,pleaseacceptmysincerecongratulation.

Sincerelyyours,

ZhangWei

4．慰问

1）点明要慰问的事情

2）安慰对方

3）表达良好的祝愿

Usefulsentences:

Iamextremelysorrytohearthat……

Ourdeepestsmpathyiswithyou.

Wewishtoexpressoursympthyandtoletyouknowthatuthoughtsarewithyou.

Writingtask:

YourclassmateLilydidnotpasstheTEM-4.Writeanotetocomforther.Donotsignyourname,using“Linda”instead.

Aug.10,2009

DearLily,

IwassorrytolearnthatyouwerenotsuccessfulinTEM-4.Ifeelyououghtnottobeundulydistressedattheresult.YouarestilleligibletositagainfortheexamandIamconfidentthatatthistimenextyear,Ishallbesendingaletter,notofsympathy,butofcongratulation.Mykindestregardsandbestwishes.

Sincerelyyours,

Linda

5．询问

1）说明询问的目的；

2）询问具体内容；

3）表达获取信息的强烈愿望，并对有关人员表示感谢。

Usefulsentences:

Iamwritingtoseeifitispossibltforyoutoprovidemewithinformationregarding……

Wouldyoumindsendingme……?

Wouldyoubekindenoughtogivemesomeinformationabout……?

Ishouldbeobligedifyoucouldletmehavedetailsof……

Iameagerlywaitingforyourreply.

Couldyoupleaseinformme/letmeknowassoonaspossiblesothatIcouldmakeanarrangement?

Writingtask:

YouareagraduatefromNanchangUniversityandsawanad.forthepostofsalesmanagerinYangguangcompany.Pleasewriteanotetoinquireaboutitandgetsomedetailedinformationaboutthepost.

Aug.24,2009

DearSirorMadam,

IamagraduatefromNanchangUniversity.IsawyouradvertisementforasalesmanagerinYangguangcompanyofJuly8thandIwouldliketoapplyfortheposition.Iwouldbegratefulifyoucouldsendmeanapplicationformandfurtherinformationabouttherequirementsoftheposition.Ilookforwardtohearingfromyouinthenearfuture.

Yoursfaithfully,

AllanAustin

6．建议：

1）引出建议并简介原因；

2）具体陈述自己的建议；

3）希望自己的建议能有所帮助。

（注意：

尽量避免YOUMUST，YOUSHOULD等生硬说教的口吻！

）

Usefulsentences:

Youhaveaskedmeformyadvicewithregardto……

Ifeelthatitwouldbebeneficialif……

IfIwereyou,Iwould……

Ithinkitwouldbebetter……

MayIsyggest……?

Isuggestsobecause……

Ihopeyouwillfindthesuggestions/proposals/recommendationshelpful.

Idohopeyoucantakemysuggestionintoconsiderationandmakeafinalwisedecision.

Writingtask:

OneofyourfriendsLilyisgoingtotakeTEM-4andasksyouforsuggestionsonhowtomakepreparations.Writeanotetoher.Donotsignyourownnameattheendofyourletter,usingJennyinstead.

March16,2009

Lily,

YouhaveaskedformyadvicewithregardtothepreparationforTEM-4.Inmyopinion,togetfullypreparedforthetest,youneedtofirstenlargeyourvocabulary.Second,inordertoimproveyourtestskills,youneedmoreexercisesofreadingcomprehension.Thenyou’dbetterpracticewritingconstantly.Ihopeyouwillfindthesesuggestionsuseful.Goodluckwithyourexam.

Yourssincerely,

Jenny

7．投诉

1）表明本信的目的；

2）交代投诉内容，提出解决问题的建议，表明希望如何处理；

3）表达希望上述问题得到尽快恰当解决的愿望，并告知自己的联系方式。

（语言尽量委婉，切勿使用过激语言，you’dbetter比youmust/should好）

Usefulsentences:

Iamwritingtocomplainabout/that……

IamwritingtoinformyouthatIamdissatisfiedwith……

Iamwritingtomakeacomplaintabout……

Iamtotallydisappointedtofind……

Tomygreatdissatisfaction/disappointment,……

Tosolvetheproblem,itisadvisableforyoutotakethefollowingmeasures:

……

Iwouldverymuchappreciateitifyouwould……

Iwouldliketohavethismattersettledbytheendof……

Iwouldliketoseeapromptsettlementoftheissue.

Writingtask:

YouareGeorgeandyouorderedabookamonthago,buthaven’treceivedituptonow.Writeanotetocomplainaboutit.