BEC hinger Speaking topic.docx
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BEC hinger Speaking topic.docx
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BEChingerSpeakingtopic
第2辑
Text1
Parttwo:
A.inmyopinionmakingyourcustomersfeelvaluedisveryimportant.First,Itcanmaintainthecustomer’sloyaltytoyourproductssothatyoucanfurtherstrengthenyourcompany’scustomerbase.Second,valuedcustomersoftenpaytheirattentiontoyourcompany’sdevelopmentandtheywouldliketogiveyousomeadviceorsuggestionswhichyoucanusetofurtherpromotethequalityofyourcompany’sproductsorservices.Thiswillinturnhelpyoutoattractmorecustomersandmakethemfeelvalued.ThereforeIbelievethatmakingyourcustomersfeelvaluedisofgreatimportance.
B.itisveryimportantforacompanytocontrolitsexpansion.First,ifacompanyexpandstoofastwithoutanycontrolitwillsoonfaceavarietyofproblems.Forexamplethebudgetofthiscompanywillbecometightbecauseithastospendmoneyinsettingupbranchesorrecruitingmoreemployees.Besides,thestructureofthiscompanywillbecomemoreandmorecomplexwhichwillprobablyleadtothelackofefficiencyintermsofcommunication,responsivenessandleadership.Onthecontraryifacompanycankeepitselfatareasonablesizewhichkeepsupwithitsdevelopment,highefficiencywillbeachievedintheoperationandmanagementofthecompany.Therefore,thiscompanywillhaveabetterchancetodevelopitself.
C.thereareseveralmethodswecanuseinordertomakeouragentsmaintainahighlevelofefficiency.First,wemustenhanceouragents’awarenessthattheyarepartsofthecompanyandwhattheydoandsaywhenrepresentingourcompanyisofgreatimportancetothedevelopmentandbenefitsofthecompany.Inthiswaywecanimproveouragent’sworkethicsandgivethemclearobjective.Second,wecantrainthosewhoarelackingofexperienceorskillstoimprovetheleveloftheireffectiveness.Third,wecanbuildanincentivesysteminourcompanytoencourageouragentstomaintainhighlevelofeffectiveness.Ofcoursethosewhoareunwillingtoworkhardwillbepunishedorevenfired.
Partthree:
STAFFSUGGESTIONSCHEME
Yourcompanyisplanningtointroduceasuggestionschemeandtoencouragemembersofstaffatalllevelstocontributeideas.Youhavebeenaskedtoconsiderwaysofsettingupthescheme.
Discuss,anddecidetogether:
●Howtosetuptheschemesothatallstafffeeltheycancontribute
●Howsuggestionsfrommembersofstaffcouldbeevaluated
Follow-onquestions
●Whichkindsofcompaniescanbenefitmostfromsuggestionschemes?
●Whatothermethodscancompaniesusetogenerateideasforimprovements
●Whatotherwaysarethereofincreasingstaffinvolvementinacompany
●Inwhatwayscancompaniesobtainsuggestionsorcommentsfromcustomers
●Howimportantarenewideasforcompaniesinmaintainingcompetitiveness?
(why?
)
Text2
Parttwo:
A.--Tobeginwith,itisverycommonnowadaysforafirmtoseektoestablishaglobalpresence.Inotherwords,firmsareactivelylookingforopportunitiestobreakintotheinternationalmarket.Asaresult,itisoftennecessarytoopenbranchesorrepresentativeofficesoverseasandpoststaffabroad.Fortheseexpatriates,foreignlanguagetrainingisanindispensablepartofpreparationinordertobesuccessful.
--Evenforthosefirmsthathavenointentionofgoingglobal,thereisstillapossibilityofdealingwithforeignclients.Needlesstosay,foreignlanguagetrainingforstaffcanbeveryusefulinordertocommunicateeffectivelywithforeigners.Thisisespeciallytruewhenyouattendatradefair,anexhibitionoraconferenceinvolvingforeignclients.
B.Advertising:
howtoselectasuitableagencytohandleacompany’sadvertising
C.Finance:
howtodecidewhethertofloatacompanyonthestockmarket
Partthree:
STAFFRELOCATION
Yourcompanyneedstorelocateseveralmembersofstafftoanewbranchopeninginanotherpartofthecountry.Youhavebeenaskedtosubmitideasonhowtomakerelocationattractiveforstaff.
Discuss,anddecidetogether:
●Whichtypesoffinancialincentivesthecompanycouldoffertostaff
●Whatinformationstaffwouldneedtoknowaboutthenewlocation
Follow-onquestions
●Whatotherassistancemightbenecessaryforstaffwhoarerelocating(why)
●Howcouldstaffwhoareunwillingtorelocatebeencouragedtodoso
●Whatdoyouthinkinfluencesacompany’schoiceoflocationforitsbranches?
(why)
●Whataretheimplicationsforcompanyorganizationofhavingbranchesindifferentplaces?
(why)
●Doyouthinktherewillbegreaterinternationalexpansionofcompaniesinthefuture?
(why?
whynot?
)
Text3
Parttwo:
A.----Well,onethefirstandforemostbenefitofhavingwell-motivatedstaffisbetterproductivity.Whenanemployeeishighlymotivated,thereshouldbenothingtopreventhimfromdevotinghimselftothejob.Hewillalsobeveryproactiveintheapproachtohisresponsibilities.Thiswillsignificantlyreducewastedtimeandeffort,whichinturncanenhanceproductivityandoverallperformance
--ThereisanotheroftenneglectedpointIwouldliketomentionhere.Awell-motivatedstaffwillshowgreaterloyaltyandcommitmenttoyourcompanysinceahighlevelofmotivationusuallyisaresultofsatisfactionwiththejobandthefirm.Companyloyaltyinturnwillgreatlyreduceturnoverlevelandhelpretainthebestbrainneededbythefirm.
--Finally,ifeveryoneisverymotivatedatwork,staffmoraleinthefirmwillalsobeboosted.Justimagine:
ifeveryonearoundyouissodrivenandenthusiastic,howcanyoupossiblybeimmunetothatatmosphere?
Wearemostlikelytomakethemostofourtalentsandachieveourpersonalbestinsuchanenvironment.
B.StrategicPlanning:
howtodecidewhethertopurchaseorrentcompanypremises
C.Sales:
howtoensurethatpricelevelsfornewproductsaresetappropriately
Partthree:
HEALTHANDFITNESSFACILITIES
Yourcompanyisconsideringprovidingafitnesscentreonthepremisestohelpemployeesimprovetheirhealthandfitness.Youhavebeenaskedtomakerecommendationsforthisscheme.
Discuss,anddecidetogether:
●Whatbenefitsthecentrewouldbringforthecompany
●Howtopromotetheneedforhealthandfitnesstoallstaff
Follow-onquestions
●Wouldcompanyfitnessfacilitiesbeequallypopularamongallstaff?
(why/whynot?
)
●Shouldemployeeshavetopaytousehealthandfitnessfacilities?
(why/whynot?
)
●Whatotherwaysarethereforcompaniestoencouragetheiremployeestoremainfitandhealthy?
●Shouldcompaniesincludeemployees’familiesintheirhealthandfitnessprovision?
(why/whynot?
)
●Isthewelfareofemployeesanappropriateconcernforcompanies?
Text4
Parttwo:
A.MarketResearch:
theimportanceoffindingoutaboutcustomers’habitsandattitudes
B.FinancialManagement:
howtoidentifywaysofreducingcostsinacompany
C.Communication:
howtoachieveaneffectiveworkingrelationshipbetweendifferentdepartmentswithinacompany
Partthree:
INCENTIVESCHEMEFORSTAFF
Yourcompanyisconsideringsettingupanincentiveschemetoimprovestaffperformance.Youhavebeenaskedtomakerecommendationsforthescheme.
Discuss,anddecidetogether:
●Whatbenefitsanincentiveschemeforstaffwouldbringtothecompany
●Whattypesofincentivescouldbeoffered
Follow-onquestions
●Whichincentivesdoyouthinkaremosteffectiveforencouragingpeopletoworkhard?
(why)
●Whatdisadvantagescouldtherebeinincentiveschemes?
(why)
●Isitessentialforcompaniestorewardextraeffort?
(why/whynot)
●Howdoyouthinkacompanycaninspireloyaltyinemployees?
●Howdoyouthinkthetraditionalemployer/employeerelationshipmightchangeinthefuture?
第3辑
Text1
Parttwo:
A.CustomerRelations:
theimportancetoacompanyofreliablecustomeropinionsofproducts
B.StaffDevelopment:
theimportancetoacompanyofdevelopingeffectivecareerplansforstaff
C.BusinessStrategy:
howtomaintaintheconfidenceofcompanyshareholders
Partthree:
TRAVELLINGTOWORK
Yourcompany’slocationinabusycitycentremeansthatstaffoftencomplainaboutthetimetakentogettowork.Youhavebeenaskedtomakesomerecommendations.
Discuss,anddecidetogether:
●Whetheritwouldbebetterforstafftousepublicorprivatetransport
●Whattheeffectsmightbeofallowingstafftoworkflexiblehours
Follow-onquestions
●Wouldyoubewillingtospendalongtimetravellingtoworkeveryday(why/whynot)
●Shouldcompaniesprovidestaffwithfinancialassistanceiftheyhavelongjourneystowork(why/whynot)
●Whatdoyouthinkinfluencesacompany’sdecisiontobelocatedinabusycitycentre(why)
●Whateffectdoyouthinktechnologywillhaveinthefutureonwherepeopledotheirwork(why)
●Whatcouldbethelong-termeffectsofchangesinthehourspeopleworkandwheretheywork?
(why)
Text2
Parttwo:
A.QualityControl:
theimportancetoacompanyofmonitoringthequalityofitsgoodsandservices
B.InformationManagement:
howtoensurethatinformationismanagedeffectivelywithinacompany
C.FinancialPlanning:
thefactorsinvolvedindecidingonappropriatepricingstrategies
Partthree:
teambuilding
Thecompanyyouworkforisabouttotakeoveranothercompanyandiskeentoencouragestaff
frombothcompaniestoworktogethereffectively.Youhavebeenaskedtoprepareproposalforteambuilding.
Discuss,anddecidetogether:
●whatkindsofworkprojectsandleisureactivitieswouldbesuitabletoencourageteamwork
●whatbenefitseffectiveteamworkcouldbringtothecompany
Follow-onquestions
●Whatbenefitsdoyouthinkindividualemployeesgetfromworkinginastrongteam(why/whynot)
●Whatdoyouthinkistheidealnumberofpeopletoworkinateam(why)
●Doyouthinka
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