组织行为学题库第一章教学文稿.docx
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组织行为学题库第一章教学文稿.docx
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组织行为学题库第一章教学文稿
Chapter1WhatIsOrganizationalBehavior?
MULTIPLECHOICE
ImportanceofInterpersonalSkills
1.Overthepasttwodecades,businessschoolshaveaddedrequiredcoursesonpeopleskillstomanyoftheircurricula.Whyhavetheydonethis?
a.Managersnolongerneedtechnicalskillsinsubjectssuchaseconomicsandaccountingtosucceed.
b.Thereisanincreasedemphasisincontrollingemployeebehaviorintheworkplace.
c.Managersneedtounderstandhumanbehavioriftheyaretobeeffective.
d.Theseskillsenablemanagerstoeffectivelyleadhumanresourcesdepartments.
e.Amanagerwithgoodpeopleskillscanhelpcreateapleasantworkplace.
(c;Moderate;InterpersonalSkills;p.4){AACSB:
AnalyticSkills}
2.Whichofthefollowingismostlikelytobeabeliefheldbyasuccessfulmanager?
a.Technicalknowledgeisallthatisneededforsuccess.
b.Itisnotessentialtohavesoundinterpersonalskills.
c.Technicalskillsarenecessary,butinsufficientaloneforsuccess.
d.Effectivenessisnotimpactedbyhumanbehavior.
e.Technicalskillsdonotinfluenceefficiency.
(c;Easy;InterpersonalSkills;p.5){AACSB:
AnalyticSkills}
WhatManagersDo
3.Whichofthefollowingwouldnotbeconsideredanorganization?
a.achurch
b.auniversity
c.amilitaryunit
d.alladultsinagivencommunity
e.anelementaryschool
(d;Moderate;Organization;p.6){AACSB:
AnalyticSkills}
4.Whichofthefollowingisbestdefinedasaconsciouslycoordinatedsocialunit,composedoftwoormorepeople,whichfunctionsonarelativelycontinuousbasistoachieveacommongoalorsetofgoals?
a.party
b.unit
c.team
d.community
e.organization
(e;Easy;Organization;p.6)
5.Whichofthefollowingisleastlikelytobeconsideredamanager?
a.anadministratorinchargeoffund-raisingactivitiesinanon-profitorganization
b.alieutenantleadinganinfantryplatoon
c.adoctorwhoactsasheadofthephysiotherapydepartmentatapublichospital
d.themayorofalargecity
e.anITtechnicianwhoenablescommunicationbetweenallofacompany’semployees
(e;Challenging;Managers;p.6){AACSB:
AnalyticSkills}
6.Whichofthefollowingisnotoneofthefourprimarymanagementfunctions?
a.controlling
b.planning
c.staffing
d.organizing
e.leading
(c;Moderate;ManagementFunctions;p.6){AACSB:
AnalyticSkills}
7.Whichofamanager’sprimaryrolesrequiresthemanagertodefineanorganization’sgoals,establishanoverallstrategyforachievingthesegoalsanddevelopacomprehensivehierarchyofplanstointegrateandcoordinateactivities?
a.controlling
b.planning
c.staffing
d.coordinating
e.leading
(b;Moderate;ManagementFunctions;p.6){AACSB:
AnalyticSkills}
8.Determininghowtasksaretobegroupedispartofwhichmanagementfunction?
a.planning
b.leading
c.controlling
d.organizing
e.contemplating
(d;Easy;ManagementFunctions;p.6){AACSB:
AnalyticSkills}
9.Mintzbergconcludedthatmanagersperform10different,highlyinterrelatedroles.Whichofthefollowingisoneofthebroadcategoriesintowhichtheserolescouldbegrouped?
a.intrapersonal
b.institutional
c.decisional
d.affective
e.reflective
(c;Moderate;ManagementRoles;p.7){AACSB:
AnalyticSkills}
10.Asamanager,oneofJoe’sdutiesistopresentawardstooutstandingemployeeswithinhisdepartment.WhichMintzbergmanagerialroleisJoeactinginwhenhedoesthis?
a.leadershiprole
b.liaisonrole
c.monitorrole
d.figureheadrole
e.spokespersonrole
(d;Challenging;InterpersonalRoles;p.7){AACSB:
AnalyticSkills}
11.AccordingtoMintzberg,oneofmanagement’sinterpersonalrolesis_____.
a.spokesperson
b.leader
c.negotiator
d.monitor
e.devil’sadvocate
(b;Moderate;InterpersonalRoles;p.7){AACSB:
AnalyticSkills}
12.AccordingtoMintzberg,whenamanagersearchestheorganizationanditsenvironmentforopportunitiesandinitiatesprojectstobringaboutchange,themanagerisactinginwhichrole?
a.negotiator
b.entrepreneur
c.monitor
d.resourceallocator
e.reflectiveanalyst
(b;Challenging;DecisionalRoles;p.7){AACSB:
AnalyticSkills}
13.RobertKatzidentifiedthreeessentialskillsthatmanagersneedtohaveinordertoreachtheirgoals.Whataretheseskills?
a.technical,decisionalandinterpersonal
b.technical,human,andconceptual
c.interpersonal,informationalanddecisional
d.conceptual,communicationandnetworking
e.human,informationalandcommunication
(b;Moderate;ManagementSkills;p.8){AACSB:
AnalyticSkills}
14.Amanagerisvaluedbyhercolleaguesforherabilitytoperformeffectivebreak-evenanalysisonupcomingventures.Inthiscase,hercolleaguesvalueherforcompetenciesthatfallwithinwhichofKatz’sessentialmanagementskillscategories?
a.technical
b.communication
c.human
d.conceptual
e.education
(a;Moderate;TechnicalSkills;p.8){AACSB:
AnalyticSkills}
15.AccordingtoKatz,technicalskillsencompasstheabilityto_____.
a.analyzeanddiagnosecomplexsituations
b.exchangeinformationandcontrolcomplexsituations
c.applyspecializedknowledgeorexpertise
d.initiateandoverseecomplexprojects
e.communicateeffectivelywithothers
(c;Challenging;TechnicalSkills;p.8)
16.WhichoneofthefollowingwouldnotbeconsideredahumanskillinKatz’sstructure?
a.decisionmaking.
b.communicating
c.resolvingconflicts
d.workingaspartofateam
e.listeningtoothers
(a;Easy;HumanSkills;p.8){AACSB:
AnalyticSkills}
17.AccordingtoKatz,whenmanagershavethementalabilitytoanalyzeanddiagnosecomplexsituations,theypossess_____skills.
a.technical
b.leadership
c.problem-solving
d.conceptual
e.reactive
(d;Moderate;ConceptualSkills;p.8){AACSB:
AnalyticSkills}
18.AccordingtoFredLuthansandhisassociates,whichofthefollowingisconsideredapartoftraditionalmanagement?
a.disciplining
b.decisionmaking
c.exchangingroutineinformation
d.acquiringresources
e.investing
(b;Moderate;TraditionalManagement;p.8){AACSB:
AnalyticSkills}
19.WhichofLuthans’managerialactivitiesinvolvessocializing,politicking,andinteractingwithoutsiders?
a.traditionalmanagement
b.communicating
c.humanresourcemanagement
d.networking
e.investing
(d;Easy;Networking;p.9)
20.HowdoesLuthansdefineamanager’ssuccess?
a.bythequantityandqualityoftheirperformance
b.bythesatisfactionandcommitmentoftheiremployees
c.bytherateandquantityofpayraises
d.bythespeedoftheirpromotion
e.bytheirscoresona360-degreefeedbackanalysis
(d;Moderate;SuccessfulManagerialActivities;p.9)
21.AccordingtoLuthans’research,successfulmanagersspentmoreoftheirtimeon_____thanonanyotheractivity.
a.traditionalmanagement
b.humanresourcemanagement
c.networking
d.communicating
e.hiringandfiring
(c;Moderate;Networking;p.9)
22.WhatdidastudyofU.S.managersindicateaboutthosemanagerswhoseekinformationfromcolleaguesandemployees?
a.Theyarerapidlypromoted.
b.Theyaregenerallymorepopular.
c.Theyarelessefficientasleaders.
d.Theyaregenerallygivenfewerpromotions,raisesandotherrewards.
e.Theyaregenerallymoreeffectivemanagers.
(e;Moderate;EffectiveManagerialActivities;p.9){AACSB:
Communication}
23.Thepiechartsaboveshowhow5differentmanagersspenttheirtime.AccordingtoLuthans’research,whichmanagerismostlikelytoreceivemorepromotionsandotherrewardsassociatedwithcareersuccess?
a.ManagerA
b.ManagerB
c.ManagerC
d.ManagerD
e.ManagerE
(c;Moderate;SuccessfulManagerialActivities;p.9){AACSB:
AnalyticSkills}
24.WhiletheFunctions,Roles,Skills,andActivitiesapproachestomanagementalldiffer,theyallrecognizethateffectiveandsuccessfulmanagersmustdevelopwhichofthefollowing?
a.peopleskills
b.technicalskills
c.efficiency
d.entrepreneurialism
e.abilitytonetwork
(a;Moderate;Manager’sJob;p.10)
EnterOrganizationalBehavior
25.AnOBstudywouldbeleastlikelytobeusedtofocusonwhichofthefollowingproblems?
a.anincreaseinabsenteeismatacertaincompany
b.afallinproductivityinoneshiftofamanufacturingplant
c.adecreaseinsalesduetogrowingforeigncompetition
d.anincreaseintheftbyemployeesataretailstore
e.excessiveturnoverinvolunteerworkersatanon-profitorganization
(c;Moderate;OrganizationalBehavior;p.10){AACSB:
AnalyticSkills}
26.Whatarethethreeprimarydeterminantsofbehaviorthatorganizationalbehaviorfocusesupon?
a.profitstructure,organizationalcomplexity,jobsatisfaction
b.individuals,profitstructure,andjobsatisfaction
c.individuals,groups,andjobsatisfaction
d.groups,structure,andprofitstructure
e.individuals,groups,andstructure
(e;Challenging;OrganizationalBehavior;p.10){AACSB:
AnalyticSkills}
27.______isafieldofstudythatinvestigatestheimpactthatindividuals,groups,andstructurehaveonbehaviorwithinorganizationsforthepurposeofapplyingsuchknowledgetowardimprovinganorganization’seffectiveness.
a.Organizationaldevelopment
b.HumanResourcesManagement
c.Organizationalbehavior
d.Peoplemanagement
e.Corporatestrategy
(c;Easy;OrganizationalBehavior;p.10)
28.Whichofthefollowingisnotacoretopicoforganizationalbehavior?
a.motivation
b.attitudedevelopment
c.conflict
d.resourceallocation
e.workdesign
(d;Moderate;OrganizationalBehavior;p.11){AACSB:
AnalyticSkills}
ComplementingIntuitionwithSystematicStudy
29.Inordertopred
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