英语听力教程15单元听力材料.docx
- 文档编号:30224239
- 上传时间:2023-08-07
- 格式:DOCX
- 页数:14
- 大小:24.50KB
英语听力教程15单元听力材料.docx
《英语听力教程15单元听力材料.docx》由会员分享,可在线阅读,更多相关《英语听力教程15单元听力材料.docx(14页珍藏版)》请在冰豆网上搜索。
英语听力教程15单元听力材料
Unit1part2
Thereisanurgentneedfore-commercerulestoboostconfidenceinbuyingonline.ConsumersInternational,afederationof245consumerorganizations—includingtheUK'sConsumersAssociation—saiditssurveyshowedthattherewerestillobataclestoshoppingonlinewithcompletetrust.
Thestudy,fundedbytheEuropeanUnion,involvedbuyingmorethan150itemsfrom17countries.Eachconsumerorganizationtakingparttriedtofindonesiteinitsowncountryandoneabroadtobuyaselectionofitems.Theseincludedadictionary,adoll,jeans,ahairdryer,computersoftwareandhardware,chocolatesandchampagne.
Thekeyfindingswere:
∙Eightoftheitemsorderedtookmorethanamonthtoreachtheirdestinationandatleast11(eightpercent)neverarrived.
∙Manysitesdidnotgiveclearinformationaboutdeliverycharges.
∙Only13%ofthesitespromisedthattheywouldnotsellcustomers'personalinformationontoathirdparty.
∙Only53%ofthecompanieshadapolicyonreturninggoods.
∙Only65%ofthesitesprovidedconfirmationoftheorderandonly13%toldcustomerswhentheirgoodshadbeendispatched.
∙Intwocases,customersarestillwaitingfortheirmoneybackmorethanfourmonthsafterreturningtheirgoods.
LouisSylvan,vice-presidentofConsumersInternational,said,"Thisstudyshowsthat,althoughbuyingitemsovertheInternetcanbenefittheconsumerbyofferingconvenienceandchoice,therearestillmanyobstaclesthatneedtobeovercomebeforeconsumerscanshopincyberspacewithcompletetrust."
ChrisPhilips,MarketingManagerataLondonbasede-commercesecuritycompanycommented,"Thisstudyconfirmsthedifficultiesofestablishingconsumers'trustintheInternetasashoppingexperience.WithstatisticsliketheseandVisaclaiming47%ofdisputesandfraudcaseswereInternet-related,itislittlewonderthatInternetcommerceisnotproducingtheprofitspredictedtwoorthreeyearsago.Trusttakestimetobuild,andtheInternetwillnotmatureasaretailchanneluntiltrustedbrands,likethebanksforexample,starttoofferwaysofsupportingtrustrelationshipswithguaranteespaymentandservice."
InSeptember,theOrganizationforEconomicCooperationandDevelopmentwillholdameetingtodiscussasetofinternationalguidelinesforelectroniccommerce
Unit1part3
Manypeopledislikewalkingtothebank,standinginlonglines,andrunningoutofchecks.Theyaredissatisfiedwiththeirbank'slimitedhours,too.Theywanttodosomebankingatnight,andonweekends.Forsuchpeople,theirproblemsmaysoonbeover.Beforelong,theymaybeabletodotheirbankingfromthecomfortoftheirownhome,anyhouroftheday,anydayoftheweek.
Manybanksarepreparing"onlinebranches,"orInternetoffices,whichmeansthatpeoplewillbeabletotakecareofmuchoftheirbankingbusinessthroughtheirhomecomputers.Thisprocessiscalledinteractivebanking.Attheseonlinebranches,customerswillbeabletoviewalltheiraccounts,movemoneybetweentheiraccounts,applyforaloan,andgetcurrentinformationonproductssuchascreditcards.Customerswillalsobeabletopaytheirbillselectronically,andevene-mailquestionstothebank.
Banksarecreatingonlineservicesforservalreasons.Onereasonisthatbanksmustcompeteforcustomers,whowillswitchtoanotherbankiftheyaredissatisfiedwiththeservicetheyreceive.Theconvenienceofonlinebankingappealstothekindofcustomerbanksmostwanttokeep—peoplewhoareyoung,well-educated,andhavegoodincomes.Banksalsowanttotakeadvantageofmoderntechnologyastheymoveintothetwenty-firstcentury.
Onlinebankingmaynotbeappropriateforeveryone.Forinstance,manypeopledonothavecomputersathome.Otherpeopleprefertogotothebankandhandletheiraccountsthetraditionalway.Eventhoughonlinebankingmaynevercompletelyreplaceawalk-inbank,itisaservicethatmanycustomersaregoingtowanttouse.
Unit2part2
BevRoseisaverygoodhostess.Shetellstheguestsinherhometherearesodasintherefrigerator,snacksinthekitchen,andvideosnexttotheTV.
ButRose'sguestsaren'tout-of-townfamilyorfriends.Herguestsarefromallovertheworld.Rose'shouseislikeasmallhotel.ItiscalledabedandbreakfastorB&Bforshort.ThenameofRose'sB&BisSuitsUs.
RoseandherhusbandhavejoinedagrowingnumberofpeoplewhoareoperatingB&Bsintheirhomes.B&Bsofferthecharm,comfort,andhospitalitythatisoftenmissinginbighotels.That'swhytherearemanypeoplewhowouldratherstayataB&Bthanahotelwhentheytravel.
Thereareabout15000B&BsacrosstheU.S.Eachyeartheywelcomemillionsofvisitors.Andthenumberisincreasing."Ithinkguestsarelookingforthepersonaltouch,"saidPatHardy,thedirectoroftheAmericanBedandBreakfastAssociation."InaB&B,youdon'thavearoomnumber.Theownerknowswhoyouareandhelpsyouenjoyyourtrip,"Hardysaid.Travelersoftenwantmorethanjustaplacetosleep.TheylikeB&Bsbecausetheownertakesapersonalinterestinthem.
RosesaidoneofthebestthingsaboutowningaB&Bismeetingallthedifferentpeople.Sheloveswatchingtheguestsmeeteachotherforthefirsttimeatbreakfast."It'sreallyfuntostandinthekitchenandtalkwithmyguests.Eventhoughmostofthemhavejustmetforthefirsttime,theconversationsatthebreakfasttablearereallyinterestingandlively."
ManyB&Bsareolderhomeswithinterestinghistories.SuitsUswasbuiltin1883.Theroomsarefilledwithantiquesand19th-centurydecorations.TheRosesrentthreeoftheupstairsbedroomstoguests.EveryroomatSuitsUshasitsownpersonality.TheRoseshavenamedseveraloftheroomsforpreviousguests.Forexample,oneoftheroomsisnamedtheWoodrowWilsonRoombecausetheformerU.S.Presidentstayedthere.AnotherroomiscalledtheAnnieOakleyRoombecausethefamouscowgirlwasonceaguestthere.
Bedandbreakfastsaren'tforeveryone.Somepeoplearen'tcomfortablestayinginsomeoneelse'shome.Andotherpeopledon'tcareforthepersonalinteraction.Butforaquiet,romanticplacetostay,manypeoplearecheckingintobedandbreakfastsinsteadofhotels.OncepeoplehavestayedinaB&B,theyoftenfindithardtogobacktohotels.
Unit2part3
A—Agent C—Customer
A:
Goodafternoon.U-Drive-Itrentals.MayIhelpyou?
C:
Hi,yeah.I'minterestedin,uh,rentingacarfortheweekend,andI'mwonderingifyouhaveaspecialweekendrate?
A:
Yes,wedo.[Mm-hmm.]Uh…whatsortofcarwereyouinterestedin?
C:
Well,we'reafamilyofthreeandwehavecampingequipment.Now,I'musedtodrivingasmallcar,butImightneedsomethingalittlelargerbecauseofthefamilyand,uh…alltheequipmentthatwehave.
A:
Well,um…Icouldsuggestacompactcarfor/toyou.[Mm-hmm.]Someofourcompactshave…havelargetrunks,[OK.]or,uh…Oh,betteryet,whynotasmallstationwagon?
[Oh,good.]Um…allourcarsarecurrentmodelsand,uh,haveautomatictransmission.
C:
Oh,well,I'musedtodrivingastandard,butIguessthere'snoproblemwithautomatictransmission.
A:
No,no.Ifyoucandriveastandardyoucandriveanautomatic.[Mh-hmm.]Uh,now,listen,whenwereyou…uh…interestedin…inrentingthis?
C:
Uh,well,we'llbeleavingonaFriday,that'sthe…let'ssee,that'sFriday,July7th,andthenreturningontheMonday.Thatwouldbethetenth.
A:
Mm-hmm.Well,let'ssee…uh…wehave…uh…Oh!
WehaveaPintostationwagonforthosedates.[Mm-hmm.Good.]Um…yeah,Ithink…Ithinkthat'syourbestbet.
C:
OK.Uh…well,thenwhenwouldwehavetopickupthecarandwhenwouldwehavetoreturnthecartogetthatspecialweekendrate?
A:
Well,fortheweekendrateyouhavetopickupthecarafterfouro'clockonFridayafternoon[Uh-huh.]andthenreturnitbyteno'clockonMondaymorning.
C:
AfterfouronFridayandreturningbyteno'clockonMondaymorning.[Mm-hmm.]OK.What…uh…uh,whatwouldbethepriceforthat?
A:
OK,now,our…ourregularrateisseventy-nineninety-five.[Ooh!
]butthespecialweekendratew…youcangetthatforfifty-nineninety-five.[Oh,Great.]Um…nowthefirstthreehundredmilesarefree,[Mm-hmm…]afterthatit'stwelvecentspermile.
C:
Oh,soit'stwelvecentsamileextraafterthefirstthreehundredmiles?
A:
That'sright.
C:
OK.Uh…doyouhaveany…um…rentalswithunlimitedmileage?
A:
Well,wedo,butyoucan'tgetthatspecialweekendrate.
C:
Uh-huh.OK.Well,thendoesthefifty-nineninety-five-thatwastherate,right?
[Mm-hmm.]—doesthatincludeinsurance?
A:
No…um…theinsuranceistendollarsmore,butIreallyrecommendit.
C:
Yeah.
A:
OK,nowthere'sa…there'sasalestaxofeightpercent,[Mm-hmm…]and…um…youhavetoreturnthecarwithafulltankofgas.[Uh-huh.]Also,werequireadepositofahundreddollars.
C:
Ohboy.Itsureaddsup!
A:
Well,ourratesarestillthelowestintown.
C:
Uh-huh.OK.Well,Itellyouwhat.I'dliketothinkaboutit,ifthat'sright,andthenI'llcallyouback…uh…
A:
Sure,that'sfine.Uh,listen,whenyou…whenyoudocallback,askforDoug.That'sme.
C:
OK.Well,thanksalot.Doug.Goodbye.
A:
Takecare.
Unit3part2
OnThursday,April17,"NationalTeachChildrentoSaveDay,"2500bankerswillmake5000presentationsinelementaryschoolclassroomsacrossthecountrytoteachchildrenhowtosavemoney.
"Bankersarecommittedtoinvestinginthefutureofchildrenbecausewewantthemtobeabletomakesmartfinancialdecisionsthroughouttheirlifetime,
- 配套讲稿:
如PPT文件的首页显示word图标,表示该PPT已包含配套word讲稿。双击word图标可打开word文档。
- 特殊限制:
部分文档作品中含有的国旗、国徽等图片,仅作为作品整体效果示例展示,禁止商用。设计者仅对作品中独创性部分享有著作权。
- 关 键 词:
- 英语听力 教程 15 单元 听力 材料