西餐1Western food 1.docx
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西餐1Western food 1.docx
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西餐1Westernfood1
西餐1(Westernfood1)
Setsoutthedifferentimpressionoftherestaurantenvironment.Increaseguestsatisfaction.Pedestal
Specificskillsare:
(1)
Accordingtothenumberofguestsarrangedcorrespondingplaces,sothatthenumberofguestswiththedesktopaccommodationcapacity
Forcephasecorrespondence.Thiswillmakefulluseoftheservicecapacityoftherestaurant.
(2)
Thehotelguideshouldshowgoodrecommendationtoguests,andrecommenditindetail
Intheprocess,theguest'schoiceshouldberespectedsothattheopinionsofbothsidescanbewellintegrated.
(3)
Whenthefirstguestsarriveatarestaurant,theycanbearrangedclosertotheentranceordeparture
Closertothewindow,theguestslaterfelttherestaurantwasfullofpeople,thestructureofalively
Theatmosphere,toavoidgueststoleavebadimpression.
(4)
Forguestswithchildren,trytoarrangethemasfarawayaspossible
Ensurethesafetyofchildren,butalsoconducivetotheserviceofrestaurantstaff.
(5)
Forbrightlydressedfemaleguests,therestaurantcanbearrangedinamoreconspicuousplace
Toincreasetherestaurant'sbrightcolors.
(6)
Forloverswhocometoarestaurant,theycanbearrangedinamoresecludedplace.
(7)
Restaurantoperationpeak,thestaffshouldbegoodatdoingtheschedulingandcoordinationwork,flexibleand
Timetofindaplaceforguests,masterdifferenttableguestseatingtrends.
Two
Order
Thoughtful,enthusiasticandwellordereddishesthatcatertotheneedsoftheguestscanmakeguestsfeelbetterintherestaurantservice
Thevalueoftheenjoymentenablesgueststomakeadeepimpressiononthehotelrestaurantandcanincreasetheguest'swine
Storeconsumption.
Restaurantstaffshouldpayattentiontothefollowingaspectswhenorderingdishes:
(1)
Accordingtotheguest'slivingplaceandlivinghabitsforhisorder
Forelderlyguests,youcanrecommendsomeloose,soft,nocholesterol,oiltothem
Alessfatfood.
Forthosewhoareeagertoeatandhurry,therestaurantcanrecommendsomeconvenientandquickforthem
Food.
Thenorthernpeoplepreferpasta,whichisheavierandmoresaltyandsalty.
Hunan,Guizhougueststasteheavier,preferspicyfood,Sichuanpeoplelike
Spicyfood.
GuestsinJiangsu,ZhejiangandShanghaiprefersweetfoodandlightflavor.
TheguestsinGuangdong,HongKongandMacaostudentslove,crisp,fresh,sweetfood,lighttaste,love
Drinksoupbeforethemeal.
(2)
Considertheguest'sspendingpower
Averageconsumer.Thiskindofguestmakesupmostoftherestaurantandtakesmoretimetoorder
It'seconomicalandtherestaurantstaffcanrecommendsomehomedishestothem.
Wageearner.Althoughsuchguestsdonotseekhighconsumption,butthereisacertainamountofconsumption
Ability,restaurantstaffcanappropriatelyrecommendsomehighergradedishestothem.
Highconsumer.Thiskindofguestpursueshighconsumptionandhighenjoyment.Whentakingorders,ittakesintoaccountthenutritionprice
Valueandornamentalvalue
.
Restaurantstaffcanrecommendsomemorevaluabledishesorfreshdishestothem
Game。
(3)
Allkindsoffoodcollocation
Acombinationofcookingmethods:
atthesametimecooking,youcanrecommendgueststotakeintoaccountthecooking,grilled,
Dishescookedbyburning,stewing,stewing,buckling,steaming,etc..
Thecolddishandhotdishes:
dinnershouldbecolddishandhotdishes,whenguests
Onepointmoreandlesswhenthehotcolddish,canmaketheappropriateremindertotheguests.
Thecombinationofservingspeed:
somedishes,suchastheDongpoandtheelbow,arerelativelylonger
Someguestsrecommenddishescookedfastersoastoavoidthewaiting.
Fourth,thecombinationofdishescolor:
whenyouorder,youcanconsidertheappropriatemixofdifferentcolors,green,yellow,
Red,white,severalcolors,bothcanincreasethevisualpleasureandpsychologicalease,increasethecustomer
Humanappetite.
Thecombinationofmeatandvegetables:
toomuchoilyfoodisnotgoodforyourhealth
Whenorderingnoticetheappropriatecollocationmeatandvegetabledish.
Thecombinationofshapes:
theshapeofapieceoffood,andtablets,tablets,suchasthevelvet,differentshapesofthedishes
Thecombinationalsohelpstoformthevisualbeautyandappreciatethefood
Varietyofcookingmethods.
(3)
Thenumberofguestsisappropriatetothequantityofthedish
Restaurantstaffshouldconsiderthenumberofguestswhentheyarerecommendingdishestoguests
Accordingly
Determinetheweightoftheorder
.
Butthefinalportionofthedishmustrespectthewishesandthewishesoftheguests
Circumstances.
Usuallytheweightofeachdishisestablished
Buttherearesomespecialdishesthatarebasedontheguest'sneeds
Andtherearedifferentweights.
Three
Write.
Writingdishesistorecordthefoodneedsoftheguests,sothattherestaurantcanclearlygrasptheneedsofguests
Animportantpartoftheservicetoaccuratelyservetheguests.
(1)
Whenwritingdishes,besuretofollowtheguest'sofferorrequirementandwritetheguest'sneeds
Inordertoaccuratelywritemenu,ifcannothearclearlyordon'tunderstandthemaindish,don'tpresume
Zhangshouldpolitelyasktheguest.
(2)
Restaurantstaffshouldwaitpatientlywhenguestscannotdecidewheretheywanttobe,
Warmlyintroduceandrecommendtheflavorandcharacteristicsofthehotel'sspecialtiesandotherdishes.
(3)
Iftheguestorderisreallyslowortherestaurantisclosing,useatactfulsquare
Politelyexplaintotheguest.
Two,pendulumTaiwan
Tableandtable,tableshop,isthetableware,wineandauxiliaryproductsaccordingtocertainspecifications
Theprocessoflayingthetableneatlyandbeautifully.Includingdiningtablearrangement,seatarrangement,meal
Displayandsoon
.
Theplatformrequirescleanlinessandsanitation
Orderly
Onyourmarks
Placeproperly,
Convenientdining,completepackage.
One
Tablecloth
Tableclothcanbedividedintotwomethods:
pushandpullandnet.
(1)
Push-pulltype
Whenlaying,tableclothsuitablefortablesizeshouldbeselectedandstandnexttothemasterseat
Table
Tableclothwithbothhands,paralleldiscount
Pushforward
Andpullback
Thetableclothisbulgingandfacingup,
Thecenterlineseamisfacingthemasterseatandthevicehostseat.Thefourcornersofthetableclothandthelegsofthetablearestraightanddrooping,andthefourcornersaredrooping
Thestraightpartisequidistantfromthegroundandcannotbeground.
Thepatternsofthetableclotharearrangedinthecenterofthetable,andthenthechairsarecoveredafterthetableclothisfinished.
2)
Castnet
Afterselectingtheappropriatetablecloth,theemployeestandsinthepositionoftheassistantmasterandusesbothhandstoholdthetable
Clothandparalleltothefirstdiscountbroughtaguestdirectionspread,drumseamupward,straightseamline
Fortheseatoftheuprightandvicehosts,thefourcornersofthetableclothshouldbestraightdownwiththelegsofthetable,andtheverticalpartofthefourcornersshouldbeconnectedwiththelegsofthetable
Thegroundisequidistantfromtheground
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