商务英语中级口语分册.docx

商务英语中级口语分册.docx

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商务英语中级口语分册

口语部分

PreparationforPartOne（Interview）

Inthefirstpartofthetest,theinterlocutoraddresseseachcandidateinturnandasksgeneralquestions.Candidateswillnotbeaddressedinstrictsequence.Thispartofthetestlastsaboutthreeminutesandduringthistime,candidatesarebeingtestedontheirabilitytotalkaboutthemselves,toprovidepersonalinformationontheirhome,interestsandjobs,andtoperformfunctionssuchasagreeinganddisagreeing,andexpressingpreference.

Sequence:

1.Introductionofpeopleconcerned

2.Marksheetsrequired

3.TopicsandQuestions

Questionsaboutcandidates’namesandhometowns

What’syourname?

Howtospellyourname?

Howdoyouspellyourfamilyname/surname/lastname?

Whereareyoufrom?

Wouldyousayit’sagoodplacetolivein?

（why）

Doyoulikelivingin…?

（why）

Wherewouldyouratherlive,…or…?

（why）

Doyouthinkitwouldbebettertolivein…or…?

（why）

Doyoucomefromalargefamilyorasmallone?

Canyoutellmeabitabout…inyourfamily?

Questionsaboutcandidates’identity---workorstudy

Doyouworkorareyouastudent?

Whatdoyoudo?

Whatdoyoustudy?

What’syourmajor?

Whatdoyoulikemostaboutyourjob?

Whatdoyoulikemostaboutyourstudies?

QuestionsaboutCandidates’PreferenceRegardingTheirWorkorStudy

UnitOneA

WorkingwithOtherPeople

Whatkindsofpeopledoyoumostlikeworking/studyingwith?

Why?

Whatdoyouthinkaretheadvantagesofworkinginateamofcolleagues?

Why?

（Isitagoodthingtoworkorstudywithotherpeople?

Why/whynot?

）

Whatsortofskillsdoyouthinkamanagerneeds?

Why?

（Whatkindofpersonisagoodmanager?

Why?

）

people

Cooperatefullywitheachother;

Trusteachother;

Listentodifferentpointsofview;

Talkopenlyandhonestlywitheachother;

Offerhelpwhenothersareunderpressure;

advantages

Worktowardsacommonobjective;

Everyonemakesanequalcontributiontotheteam;

Themembersshareinformationeffectivelywithintheteam.

Teammemberstakeonresponsibilityandbeaccountablewhenthingsgowrong;

skills

Beabletodiscussrolesandallocatethemtoteammembers;

Beabletohelpindividualsdevelopwithintheteam;

Beabletolistentodifferentpointsofview;

SkillsandQualitiesforWork

Whichspecificskillswillyouneedmostinyourcareer?

Why?

（Whichskillsaremostimportantforyourcareer?

Why?

）

Teamwork

canworkconstructivelywithothersonacommontask

Negotiating

discussiontoachievemutuallysatisfactoryresolutionofcontentiousissues

Decisionmaking

choiceofthebestoptionfromarangeofalternatives

Resolvingconflict

bothintra-personallyandinrelationshipswithothers

Influencing

convincingothersofthevalidityofone’spointofview

Arguingforand/orjustifyingapointofviewofcourseofaction

Problemsolving

selectionanduseofappropriatemethodstofindsolutions

Abilitytoworkcross-culturally

bothwithinandbeyondthenation

Prioritizing

abilitytoranktasksaccordingtoimportance

Whatqualitiesdoesagoodemployeeneedtohave?

Why?

（Whatshouldagoodemployeebelike?

Why?

）

Whichspecialqualitiesdoyouthinkamanagerneedtohave?

Why?

（Whatkindofpeopleshouldmanagersbe?

）

Selfawareness

awarenessofownstrengthsandweaknesses,aimsandvalues

Self-confidence

confidenceindealingwiththechallengesthatemploymentandlifecanthrowup

Independence

abilitytoworkwithoutsupervision

Adaptability

abilitytorespondpositivelytochangingcircumstancesandnewchallenges

Stresstolerance

abilitytoretaineffectivenessunderpressure

Willingnesstolearn

commitmenttoongoinglearningtomeettheneedsofemploymentandlife

Initiative

abilitytotakeactionunprompted

Towhatextentisitimportanttotrainpeopleininterpersonalskills?

Why/whynot?

（Canpeoplebetrainedtoworkwellwithotherpeople?

）

Trainingpeopleininterpersonalskillsisextremelyimportantandshouldbesetastoppriority.Mostjobsarenotperformedinisolationandtheneedtointeractisoftenessential.Infact,mostfailuresintheworkplacearenotduetolackoftechnicalability,butrathertoshortcomingsininterpersonalcompetence.Anindividualmaybeahighlyskilledworker.Howeverifheorshecannotworkwellwithotheremployees,chancesforsuccessareslim.

UnitOneB

Communication

Whichmethodofcommunicationdoyoulikebest---letters,phonecallsore-mail?

Why?

（Doyoulikecommunicatingwithotherpeoplebyletter,phoneore-mail?

Why?

）

Iliketousee-mailtocommunicatewithpeopleinmyworkandstudy.E-mailcanbeusednotonlytoexchangemessagesamongco-workersandcustomersbutalsoprovideinformationautomatically.Youcanalsosetupanautoresponderservicethatautomaticallyreceivesamessageandsendsadocumentinreply.Replyingautomaticallytoe-mailisagreatwaytosavetimeandmoneyanditismuchfasterthancommunicatingthroughsnailmail.

Doyouthinkmethodsofcommunicationatworkwillchangeinthefuture?

Why?

（Doyouthinkpeoplewillcommunicateindifferentwaysatworkinthefuture?

Why?

Whynot?

）

Ofcoursetheywillchangeinthefuture.Theemergenceofmanynewtechnologieswilldefinitelycreatefasterandmoreconvenientcommunicationmethods.Forexample,theInternetwillbecomeanevenbiggerdealinthefuturethanitistoday.Schoolchildrenwillaccessallthegreatworksofliteratureeverwrittenwiththeclickofamouse.Surgerywillbeperformedviacyberspace.Alltransactionswiththegovernmentwillbeconductedviayourpersonalcomputer,makingbureaucraticlineupsathingofthepast.

Doyouthinkcompaniesshouldbeabletocontacttheirstaffoutsideworkinghours?

Whyorwhynot?

（Isitagoodideaforcompaniestobeabletocontacttheirstaffoutsideworkinghours?

Why/whynot?

）

advantages

Maintainingcontactwithemployeesoutsideworkinghourscanmakeyouremployeesfeelvaluedandcanhelpdevelopacloserelationbetweenemployeesandemployer.Itisagoodstaffmotivationmethod.

Manycompaniesofferflexibleworkinghourstotheiremployees,whichmeanssomeemployeescanworkfromhomeandsomeemployeesdon’toftenappearattheirworkplace.Undersuchcircumstancesbeingabletocontacttheirstaffoutsideworkinghourswillbecomeextremelyimportanttocompanies.

disadvantages

Interruptingemployees’privatelives;makingthemfeelunderpressureallthetime;producingmisunderstandingbetweenemployeesandemployer;

BusinessandtheInternet

Doyoufindtheinternetusefulforyourworkorstudies?

Why/whynot?

（Doestheinternethelpyouinyourworkorstudies?

Why/whynot?

）

Theinternetisveryusefulformywork.Icandialintomycorporatenetworkviamodem,anddownloadthedataIneed.Icancreatetherequesteddocumentande-mailitviatheinternetfrommyhomecomputer.Idon'thavetoreturntotheofficetouseafaxmachine.ByusingwirelessnetworktechnologyI’mabletoconnectanotebookcomputerwithmodemtomycellularphone!

Ievenleavemyhomecomputeron-linesoIcanreceivefaxesoneveningsandweekends.

Doyouthinktheinternetwillbecomemorewidelyusedbycompaniesinthefuture?

Why/whynot?

（Willmorecompaniesusetheinternetinthefuture?

Why/whynot?

）

Yes,Ithinkso.Informationsharingwillbecomeextremelyimportanttocompaniesinthefuture.InordertogaininformationASAP,companywillmorewidelyusetheinternetwhichcanprovideacomprehensiverangeofinformationonmarketing,transporting,suppliers,stafftraining,technicalassistanceandsupport.

Doyouthinktheinternetisaneffectivechannelformarketingacompany’sproducts?

Why/whynot?

（istheinternetagoodplaceforadvertisingproducts?

Why/whynot?

）

Doyouthinkotherformsofadvertisingwillcontinuetobemoreimportantthantheinternet?

Why/whynot?

（Willotherformsofadvertisingbemortimportantthantheinternetinfuture?

Why/whynot?

）

Byexploitingtheamazingpoweroftheinternet,youron-lineadvertisementisabletoreachhundredsofthousandsofpeopleandperhapsevenmillionsaroundtheworld.

On-lineadvertisingissimpleandquickprocessforyourtargetcustomers.Justafewclicksofabuttonisallittakes.Andthatsimplicitymeansyourtargetcustomersaremorelikelytocomebackagainandagain!

UnitTwoA

EntertainingBusinessClients

Doyouenjoyeatinginrestaurants?

Why/whynot?

（Doyoulikeeatinginrestaurants?

Why/whynot?

）

Whattypeofrestaurantwouldyoutakebusinessvisitorsto?

Why?

（Whattypeofrestaurantisbestforbusinessvisitors?

Why?

）

Atmosphere

Restaurantsarealwaysmagnificentlydecoratedandenvelopedinelegantandpeacefulsurroundings;

Multi-functional

Famousrestaurantsalwayshaveacompleteserviceofaccommodation,catering,entertainment,bodybuildingandbusinessandconventionfacilities,whichwilldefinitelysuittheneedsofbusinessmenandbusinesstravelers.

Comfortandstaffattentiveness

Restaurants’well-trainedstaffprovideallguestswiththeirfirst-classservicetheyneedforapleasantandcozystayattherestaurants.Theguestsareensuredtofeelathomewhilestayingatrestaurantsandwhentheyleave,theywillbringwiththemmanyhappymemories.

Whatkindsofentertainmentdoyouthinkaremostsuitableforforeignbusinessclients?

Why/whynot?

（Whatkinksofthingsdoyouthinkforeignbusinesspeopleliketoseeordo?

）

UnitTwoB

SponsoringPopularEventorPersonalitiesofFamousPeople

Areyouinfluencedbycompanylogoswhenyouchooseservicesorproducts?

Why/whynot?

（istheimageofcompanyimportantwhenyoudecidewhattobuy?

Why/whynot?

）

Whatkindsofpopulareventsorpersonalitiesdoyouthinkcompa