管理信息系统第9版精要版原书英文版题库答案第2章.docx
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管理信息系统第9版精要版原书英文版题库答案第2章.docx
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管理信息系统第9版精要版原书英文版题库答案第2章
EssentialsofManagementInformationSystems,9e(Laudon/Laudon)
Chapter2GlobalE-BusinessandCollaboration
1)Seniormanagementisresponsiblefordirectingtheday-to-dayactivitiesofthebusiness.
Answer:
FALSE
Diff:
1PageRef:
44-45
AACSB:
ReflectiveThinking
CASE:
Comprehension
2)Operational-levelmanufacturingsystemsdealwiththefirm'slong-termmanufacturinggoals,suchaswheretolocateanewplant.
Answer:
FALSE
Diff:
2PageRef:
45
AACSB:
AnalyticSkills
CASE:
Analysisintermsofcategorize,differentiate
3)Transactionprocessingsystemsaremostcommonlyencounteredattheseniormanagementlevelofanorganization.
Answer:
FALSE
Diff:
2PageRef:
47
AACSB:
ReflectiveThinking
CASE:
Comprehension
4)TPShelpmanagersmonitorthefirm'srelationswiththeexternalenvironment.
Answer:
TRUE
Diff:
3PageRef:
48
AACSB:
ReflectiveThinking
CASE:
Comprehension
5)Ahotelreservationsystemisatypicalexampleofamanagementinformationsystem.
Answer:
FALSE
Diff:
2PageRef:
48-49
AACSB:
AnalyticSkills
CASE:
Analysisintermsofcategorize
6)Thedecisiontograntcredittoacustomerisnormallymadebyaseniormanager.
Answer:
FALSE
Diff:
2PageRef:
47
AACSB:
ReflectiveThinking
CASE:
Comprehension
7)Transactionprocessingsystemsarethebasicbusinesssystemsthatservetheoperationalleveloftheorganization.
Answer:
TRUE
Diff:
2PageRef:
47
AACSB:
ReflectiveThinking
CASE:
Comprehension
8)Managementinformationsystemsprimarilysupportnonroutinedecisionmaking.
Answer:
FALSE
Diff:
2PageRef:
49
AACSB:
ReflectiveThinking
CASE:
Comprehension
9)MostMISsusesophisticatedmathematicalmodelsorstatisticaltechniques.
Answer:
FALSE
Diff:
2PageRef:
49
AACSB:
ReflectiveThinking
CASE:
Comprehension
10)Decidingwhethertointroduceanewproductlineistheresponsibilityofanoperationalmanager.
Answer:
FALSE
Diff:
2PageRef:
45
AACSB:
AnalyticSkills
CASE:
Analysisintermsofcategorize
11)Decision-supportsystemshelpmanagersmakedecisionsthatareunique,rapidlychanging,andnoteasilyspecifiedinadvance.
Answer:
TRUE
Diff:
1PageRef:
49
AACSB:
ReflectiveThinking
CASE:
Comprehension
12)Decision-supportsystemsoftenuseinformationfromexternalsources.
Answer:
TRUE
Diff:
2PageRef:
50
AACSB:
ReflectiveThinking
CASE:
Comprehension
13)ESSsaredesignedtoservethemiddlemanagementoftheorganization.
Answer:
FALSE
Diff:
2PageRef:
51
AACSB:
ReflectiveThinking
CASE:
Comprehension
14)ESSsaredesignedtoincorporatedataaboutexternalevents,buttheyalsodrawsummarizedinformationfrominternalMISandDSS.
Answer:
TRUE
Diff:
2PageRef:
51
AACSB:
ReflectiveThinking
CASE:
Comprehension
15)ESSsaredesignedprimarilytosolvespecificproblems.
Answer:
FALSE
Diff:
2PageRef:
51
AACSB:
ReflectiveThinking
CASE:
Comprehension
16)Informationsuppliedbyanenterprisesystemisstructuredaroundcross-functionalbusinessprocesses.
Answer:
TRUE
Diff:
2PageRef:
54
AACSB:
ReflectiveThinking
CASE:
Comprehension
17)Supplychainmanagementsystemsaremoreexternallyorientedthanenterprisesystems.
Answer:
TRUE
Diff:
2PageRef:
55
AACSB:
AnalyticSkills
CASE:
Analysisintermsofcompare
18)Knowledgemanagementsystemsareusedtogatheranddistributethefirm'sessentialoperationaldata,suchassalesreports.
Answer:
FALSE
Diff:
1PageRef:
55
AACSB:
ReflectiveThinking
CASE:
Comprehension
19)Cellphonesareoneofthetoolsfirmsusetosupportteamworkandcollaboration.
Answer:
TRUE
Diff:
1PageRef:
60
AACSB:
ReflectiveThinking
CASE:
Comprehension
20)Thefivebasicentitiesthatmakeupanybusinessaresuppliers,customers,employees,productsandservices,and:
A)itsenvironment.
B)manufacturingandproduction.
C)salesandmarketing.
D)invoicesandpayments.
Answer:
D
Diff:
2PageRef:
42
AACSB:
ReflectiveThinking
CASE:
Comprehension
21)Promotingtheorganization'sproductsorservicesisaresponsibilityofthe________function.
A)financeandaccounting
B)humanresources
C)manufacturingandproduction
D)salesandmarketing
Answer:
D
Diff:
1PageRef:
43
AACSB:
ReflectiveThinking
CASE:
Comprehension
22)Checkingforproductqualityisanactivityassociatedwiththe________function.
A)financeandaccounting
B)humanresources
C)manufacturingandproduction
D)salesandmarketing
Answer:
C
Diff:
1PageRef:
43
AACSB:
ReflectiveThinking
CASE:
Comprehension
23)Whichofthefollowingisacross-functionalbusinessprocess?
A)Hiringanemployee
B)Identifyingacustomer
C)Fulfillingacustomerorder
D)Creatinganinvoice
Answer:
C
Diff:
2PageRef:
44
AACSB:
ReflectiveThinking
CASE:
Comprehension
24)Employeesthatassistwithpaperworkatalllevelsofthefirmarecalled:
A)dataworkers.
B)knowledgeworkers.
C)operationalmanagement.
D)serviceworkers.
Answer:
A
Diff:
1PageRef:
45
AACSB:
ReflectiveThinking
CASE:
Comprehension
25)Thethreeprincipallevelsofhierarchieswithinabusinessorganizationare:
A)management,knowledgeworkers,andserviceworkers.
B)seniormanagement,middlemanagement,andoperationalmanagement.
C)management,dataworkers,andoperationalmanagement.
D)seniormanagement,operationalmanagement,andworkers.
Answer:
B
Diff:
2PageRef:
45
AACSB:
ReflectiveThinking
CASE:
Comprehension
26)Keyforcesinabusiness'simmediateenvironmentinclude:
A)regulations.
B)technology.
C)economy.
D)politics.
Answer:
A
Diff:
3PageRef:
45-46
AACSB:
ReflectiveThinking
CASE:
Comprehension
27)Engineersandarchitectsareexamplesof:
A)seniormanagement.
B)productionworkers.
C)knowledgeworkers.
D)middlemanagement.
Answer:
C
Diff:
1PageRef:
45
AACSB:
ReflectiveThinking
CASE:
Comprehension
28)Whichofthefollowingisanexampleofakeyforceinafirm'sbroader,lessimmediateenvironment?
A)stockholders
B)regulations
C)shippingfirms
D)economictrends
Answer:
D
Diff:
3PageRef:
46
AACSB:
ReflectiveThinking
CASE:
Comprehension
29)Acomputerizedsystemthatperformsandrecordsthedailydealingsnecessarytoconductbusinessisclassifiedasa(n):
A)executivesupportsystem.
B)management-levelsystem.
C)decisionsupportsystem.
D)transaction-processingsystem.
Answer:
D
Diff:
1PageRef:
47
AACSB:
ReflectiveThinking
CASE:
Comprehension
30)Whichtypeofsystemwouldyouusetochangeaproductionscheduleifakeysupplierwaslateindeliveringgoods?
A)ESS
B)TPS
C)MIS
D)DSS
Answer:
B
Diff:
2PageRef:
47-48
AACSB:
AnalyticSkills
CASE:
Analysisintermsofdifferentiateandappraise
31)Arelocationcontrolsystemthatreportssummariesonthetotalmoving,house-hunting,andhomefinancingcostsforemployeesinallcompanydivisionswouldfallintothecategoryof:
A)knowledgemanagementsystems.
B)transactionsupportsystems.
C)executive-supportsystems.
D)managementinformationsystems.
Answer:
D
Diff:
3PageRef:
48
AACSB:
AnalyticSkills
CASE:
Analysisintermsofcategorize
32)Theterm"managementinformationsystems"designatesaspecificcategoryofinformationsystemsserving:
A)integrateddataprocessingthroughoutthefirm.
B)transactionprocessreporting.
C)seniormanagement
D)middlemanagementfunctions.
Answer:
D
Diff:
1PageRef:
48
AACSB:
ReflectiveThinking
CASE:
Comprehension
33)Thesesystemsaredesignedtosummarizeandreportonthecompany'sbasicoperations.
A)Managementinformationsystems
B)Decision-supportsystems
C)Executiveinformationsystems
D)Transactionprocessingsystems
Answer:
A
Diff:
2PageRef:
48
AACSB:
ReflectiveThinking
CASE:
Comprehension
34)________supportmakingdecisionsthatareunique,rapidlychanging,andnoteasilyspecifiedinadvance.
A)Managementinformationsystems
B)Transactionprocessingsystems
C)Executivesupportsystems
D)Decision-supportsystems
Answer:
D
Diff:
1PageRef:
49
AACSB:
ReflectiveThinking
CASE:
Comprehension
35)Whichtypeofsystemwouldyouusetodeterminethefivesupplierswiththeworstrecordindeliveringgoodsontime?
A)ESS
B)TPS
C)MIS
D)DSS
Answer:
C
Diff:
2PageRef:
48-49
AACSB:
AnalyticSkills
CASE:
Analysisintermsofdifferentiateandappraise
36)Thesesystemsareespeciallysuitedtosituationsinwhichtheprocedureforarrivingatasolutionmaynotbefullypredefinedinadvance.
A)Managementinformationsystems
B)Transactionprocessingsystems
C)Decision-supportsystems
D)Knowledgemanagementsystems
Answer:
C
Diff:
2PageRef:
49
AACSB:
ReflectiveThinking
CASE:
Comprehension
37)Whichtypeofsystemwouldyouusetoforecastthereturnoninvestmentifyouusednewsupplierswithbetterdeliverytrackrecords?
A)ESS
B)TPS
C)MIS
D)DSS
Answer:
D
Diff:
2PageRef:
49-50
AACSB:
AnalyticSkills
CASE:
Analysisintermsofcategorize
38)Decision-supportsystemsarealsoreferredtoas:
A)businessinformationsystems.
B)businessintelligencesystems.
C)executivesupportsystems.
D)businessmodelsystems.
Answer:
B
Diff:
2PageRef:
50
AACSB:
ReflectiveThinking
CASE:
Comprehension
39)Executivesupportsystemsareinformationsystemsthatsupportthe:
A)long-rangeplanningactivitiesofseniormanagement.
B)knowledgeanddataworkersinanorganization.
C)decision-makingandadministrativeactivitiesofmiddlemanagers.
D)day-to-dayprocessesofproduction.
Answer:
A
Diff:
1PageRef:
51
AACSB:
ReflectiveThinking
CASE:
Comprehension
40)ESSarespecificallydesignedtoservethe________leveloftheorganization.
A)operational
B)end-user
C)middlemanagement
D)seniormanagement
Answer:
D
Diff:
1PageRef:
51
AACSB:
ReflectiveThinking
CASE:
Comprehension
41)Whichtypeofsystemwouldyou
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