凤凰职教Book 3 Unit 4.docx
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凤凰职教Book 3 Unit 4.docx
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凤凰职教Book3Unit4
授课日期
2014年10月日第周
时数
2
课型
L/S
课题
Unit4IfYouReceiveaComplaint
教学
目标
知识目标:
Sscanmasternewwordsandexpressionsaboutsomecomplaints.
能力目标:
Ssmayrespondtooralcomplaints
情感目标:
Sscanbeimprovedtheirpatienceandtheabilitiesofhandlingproblems.
教学重点
Trytogettoknowtheexpressionsofcomplaint
教学难点
Usingtheexpressionscorrectlyindealingwithcomplaints
教学资源
Textbook,teacher’sbook,workbook,PPT,etc.
教法与学法
Task-teaching,Student-centeredteaching
学情分析(含更新、补充、删节内容)
SomeSscanfollowtheteachinginstructionsandunderstandthemeaningoftheexpressionsanddialogue.Butfewofthemcanuseskillfullyandactoutthemainprocessofdealingwithacomplaint.
板书
设计
Unit4IfYouReceiveaComplaint
ListeningandSpeaking:
DoYouHaveaServiceContract?
UsefulExpressions:
Makingacomplaint
AcceptingaComplaint
DelayingaComplaint
RejectingaComplaint
教后记
教学程序和教学内容(包括课外作业和板书设计)
师生活动
Step1.Warm-up
AskSs:
Doyouoftengoshopping?
Ifyouhavesomeproblemswiththearticlesthatyoubought,whatdoyoudo?
LetSsthinkaboutthequestionsandshowtheirideas.
2.LetSslookatthepicturesonTBP50,andchoosethecorrectpictureforeachproblem.TellSseachproblemmeansacomplaint.
3.Createshortconversationsabouttheproblemslistedaboveandrole-playwithyourpartner.
Step2.ListeningandSpeaking:
DoYouHaveaServiceContract?
1.Task1.Listentotheconversationandcirclewhatitismainlyabout.Explainthemeaningsofeachstatement.
2.Task2.Listenagain.Thenunderlinethecomplaintsintheconversation.Explaintheexpressionsandsentencesinthedialogue.LetSsknowhowtodowhenacceptingacomplaint.
3.UsefulExpressions:
MakingaComplaint
AcceptingaComplaint
DelayingaComplaint
RejectingaComplaint
Step3.Drilling
1.WBP33Task1.Judgethesentencesarecomplaintsorresponsestocomplaints.
2.TBTask3.Respondtothefollowingcomplaints.
e.g.Complaint:
Thefoodserviceisveryslow.
Apology:
Oh,I’mverysorry.
Action:
I’llcheckyourorderwiththechef.
3.WBP33Task2.Choosethesentencestocompletethedialogue.
Step4.Practice
TBTask4.Completetheconversationandthenrole-playit.
Workinpairs.Checktheanswers.TexplainthedialogueandSsreadafterT.ThenasksomegoodSstoactitout.
Step5.Expansion:
CanIRefundThisTV?
TBTask5.MatchthewordsontheleftwiththeChinesemeaningsontheright.LetSsreadthewordsandexpressionsafterT.
Task6.Listentotheconversationandcirclethecorrectanswer.
Task7.Listenagainandticktrueorfalse.
Step6.Consolidation
WBP34Task3Listento5dialoguesandchoosethebestanswers.
WBTask4listentoalongconversationandchoosethebestanswers.
Step7.InUse
TBTask8.Supposeyouareashopassistantatadepartmentstore.Whenfacinganangrycustomer,whatshouldyoudo?
LetSsshowtheiropinionsandchoosesomereasonablemethodsontheblackboard.
Task9.Discusswithyourpartnerhowtocopewiththesituationbelow.Aladyiscomplainingaboutanewlyboughtcoatshedoesn’tlike.
Task10.Completetheconversationandthenrole-playit.
Step8.Homework
1.Readthedialogue.
2.Remembertheexpressions
3.Prewiew:
ReadingNewwordsandtext.
Tasks,andSsanswer.Tcollectstheanswers.Texplainthesentencesaboutthepictures.
TplaystherecorderandSslisten.
TexplainsandSsreadtogether.
Swriteanswers,TexplainsandthenSsread.
TexplainsandSsactitout.
Ssworkinpairs.
Ssread.
Tcangivesomehintsand
Ssgiveadescription.
Ssreadtheanswers.
TexplainsthesentencesandSsworkout.
TcheckstheanswersandSsread.
Ssactinpairs.
授课日期
2014年10月日第周
时数
1
课型
Reading
课题
Unit4Reading:
LetterofComplaint
教学
目标
知识目标:
Sswilllearnthewordsandlanguagepointsinthisunit.Mastertheusagesofsomeexpressionaswellasthelanguagepoints.
能力目标:
Sscanreadthetextandunderstandtheletter
ofcomplaint.
情感目标:
Ssmaymastermorewaysofhandlingcomplaints.
教学重点
Readingthetextandgetthemainideaofit
教学难点
Thefourstagesofacomplaint
教学资源
TB,WB,PPT,audio
教法与学法
Task-teaching,Student-centeredteaching
学情分析(含更新、补充、删节内容)
Sscanreadthetextwiththehelpofwhatthey’velearnedlasttime.Someofthemmayhavedifficultieswhilereadingsomelongandcomplexsentences.Offerhelpwhennecessary.
板书
设计
Unit4LetterofComplaint
AddressWriterReceiverDate
Fourstagesofacomplaint:
Background
Problems
Solution
Closing
教后记
教学程序和教学内容(包括课外作业和板书设计)
师生活动
Step1.Lead-in
First,givetheSssomequestionsforthemtoprepare:
1.Didyougetanyunpleasantservice?
2.Whatdidyoudothen?
3.Howmanywaysdoyouknowtovoiceyourcomplaints?
Ssthinkaboutthequestionsaboveandtheymayhavesomediscussionswiththeirpartners.
ThengetsomeSstosharetheiranswerswiththewholeclass.
Step2.Skimmingandscaning
TheSsaregiven3to5mstoreadthroughtheletterofcomplaintonpage56ofthetextbookandtrytoanswerthefollowingquestions:
What’stheaddressofthewriteroftheletter?
What’stheaddressofthereceiveroftheletter?
Whenwastheletterwritten?
Whowritestheletter?
Whoreceivestheletter?
Whatdoeshe/shecomplaintabout?
Step3.Carefulreading
1.TBTask2:
Readtheletteragainandticktrueorfalse.
TheSsaregivenseveralmstoreadtheletteragainandtrytodotheexercisebythemselves.
Thenthewholeclasschecktheanswerstogether.
2.TBTask4:
Acomplaintusuallyincludesfourstages:
background,problems,solution,andclosing.
TheSsaredividedintosmallgroupsof34toworkout
thefourstagesoftheletteronpage56.
Step4Summary
TheSstrytoretellwhatthecomplaintletterisaboutintheirownwords.
Step5Homework:
1.Readthetextafterschool
2.Trytorememberallthenewwordsandexpressions
Ssreadthesequestionsanddiscusstheiranswers.
Ssworkoutbythemselves,andthenchecktheanswers.
Ssreadanddotheexercise.
Groupwork
Ssretell.
授课日期
2014年月日第周
时数
2
课型
R/W
课题
Unit4LetterofComplaint
教学
目标
知识目标:
Ssmaymasterusefulexpressionsintheletterandofpossibleresponsestocomplaints
能力目标:
Sscanhandlecustomercomplaints
情感目标:
Ssmaydealwithcustomercomplaintsmorepatiently.
教学重点
Readingcomprehension,gettingkeyinformation
教学难点
Tickoutthekeypartsinapassage
教学资源
TB,WB,PPT,audio
教法与学法
Taskteaching
学情分析(含更新、补充、删节内容)
SomeSscanfollowtheteacherinclasswhilefewmayhavedifficulties.
板书
设计
Unit4LetterofComplaint
LanguagePoints:
withtheintentionof
makeupone’smind
e.g.Hemadeuphismindtobeagoodsalesperson.
Insuchasituation
Either…or…
complywith
e.g.Shemustbemadetocomplywiththerules.
教后记
教学程序和教学内容(包括课外作业和板书设计)
师生活动
Step1Revision
GettheSstoretellwhattheletterisaboutaccordingtowhathasbeenlearntinthelastperiod.
Step2Carefulreading
1.AskSstoreadthetextcarefully,payspecialattention
tothekeypointsinthetext.Andtheyshouldlearnthelanguagepoints.
a.withtheintentionof
e.g.Iwenttothehospitalyesterdaywiththeintentionoftakingaphysicalexamination.
b.inorderthat(=sothat)
e.g.Hecametotheshopagaininorderthathecanrefundthewatchthatheboughtlastnight.
c.makeupone’smind
e.g.Hemadeuphismindtobeagoodsalesperson.
d.complywith
e.g.Shemustbemadetocomplywiththerules.
e.lookinto
e.g.Aworkingpartyhasbeensetuptolookintotheproblem.
2.TBTask3Completethesentenceswiththecorrectwordsandexpressionsfromthebox.Changetheformifnecessary.
Ssaregivenseveralmstodotheexercisebythemselvesfirstandthenthewholeclasscheckanswerstogether.
3.WBP35EX2TranslatethephrasesintoChinese.
It’snotdifficultsothewholeclassmaydoittogether
quickly.
Step3.Post-readingpractice
AftertheSslearnthelanguagepoints,theymusttrytomaster
howtousethemproperly.
WBP35Ex1Completethesentences.
Step4IntensiveStudyandpractice
1.Leadtheclasstogooverthefourstagesofacomplaintthathavebeenlearntinthelastperiod.
2.TleadstheclasstoreadthesentencesinTask5onpage58oftheTBandhelpthemtounderstandthecorrectmeaningofeachone.
Thentheyarerequiredtodothematchingwork.
Thewholeclasschecktheanswerstogetheratlast.
Step5practiceforconsolidation
WBEx5onpage37
GivetheSsseveralmstoreadtheletterandtrytoanswersthefourquestionsafterit.
SeveralSssharetheiranswerswiththewholeclassandTcorrectsmistakesifany.
(Ifpossible)TheSsarerequiredtofinishTask6onpage59ofthetextbook.
CompletetheadjustmentletterforMr.Watt.
Beforedoingit,TshouldleadtheclasstolearntheTipforanadjustmentletteronpage59first.
Step6Summary
1.GetseveralSstotellthemainpartsoftheletterofcomplaint.
2.Sstrytoretellthemethodsofdealingwithcomplaints.
Step7Homework:
1.Readthetextafterschool
2.Rememberallthenewwordsandexpressions
3.PreviewRealLifeSkills
Ssretell.
Ssread;
TexplainsandSstakenotes.
Ssfinishtheexercisesandcheckanswerstogether.
SsdoExandcheckanswers.
TandSsread
andtrytounderstand.
SsdotheExandcheck.
Ssdothereadingcomprehensionexercise.
Dopracticeifpossible.
Ssretell.
Ssreviewandfinishthehomework.
授课日期
2014年月日第周
时数
1
课型
G/W
课题
Unit4RealLifeSkills
教学
目标
知识目标:
Ssmaymasterusefulexpressionsofpossible
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