跨文化交际期末考问题及答案.pptx
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跨文化交际期末考问题及答案.pptx
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Whatisinterculturalcommunication?
Whathaveyoulearnedfromthisclass?
3.InterculturalCommunicationSamovar&PorterInterculturalcommunicationiscommunicationbetweenpeoplewhoseculturalperceptionsandsymbolsystemsaredistinctenoughtoalterthecommunicationevent.interculturalcommunicationreferstoanycommunicationbetweentwomembersofanyculturalcommunities.InternationalcommunicationInterracialcommunicationInterethniccommunicationIntraculturalcommunicationFormsofInterculturalCommunication4.ElementsofInterculturalCommunicationPerceptions(beliefs,values,attitudes,worldviews,socialorganizations)Verbalprocesses(thewaysinwhichculturesemploysymbolstoportraythingsandexperiences)Nonverbalprocesses(sharethoughtsandfeelingsbywayofbodilybehavior,timeandspace)Contextualelements(business,educationandhealthcare,tourismandpersonalrelationships)Wecanusesomeexamplesaboutthefilm“guasha”whichwesawintheclassroomtoillustratethat:
1.HowdidChineseandAmericanperceiveParentsbeatingtheirownchilddifferently?
Chinese:
ToshowrespecttotheotherorgivethefacetotheotherAmerican:
IllegalasthechildabuseWarmup2.WhatisagoodfriendinChineseandAmericanculture?
Chinese:
BeloyaltoeachotherandneverbetrayeventolieAmerican:
BehonestandconstructiveandhelpfulWarmup3.HowdidSunwukonginAJourneytotheWestrepresentthetraditionalChinesevaluesandethics?
Chinese:
Warmhearted,compassionate,perseverantAmerican:
Bad-tempered,violentWarmupWhenpeoplefacethesamethingindifferentcountrieshavedifferentreactionsAyoungladysminiskirtwasaccidentallytornopenbyayoungman.Wecandecidewheretheycomefromaccordingtotheirresponsestothisincident.WarmupBeforethemansayingsorry,thewomanboweddownandsaidinatendervoice:
sorry,itisallmyfault.Itisallthebadqualityofmyskirt.IamsorryforthetroubleIhavebroughttoyou.JapanJapaneseOver-courtesyandmale-dominatedWarmupBeforethemansayingsorry,thewomangavehimaname-cardandsaid:
“Thisismylawyersphonenumber.Hewilltalkwithyouaboutyoursexharassment.Seeyouinthecourt.”AmericaAmericanAplacewherelawtalks!
WarmupBeforethemansayingsorry,thewomancoveredthetornpartoftheskirtwithanewspaperinhandandshylysaid:
“Sir,canyousendmehome?
Itisnotveryfarfromhere.”Thentheyoungmanputhiscoatonthegirlandcalledataxitosendherhome.EnglandEnglishmanGentleandconservativeWarmupBeforethemansayingsorry,thewomangurgledandputherhandonthemansshoulder:
“Sir,ifyoudonotmind,youcanbuymearedrosetoshowyourapology.”Thenthemanboughtheraroseandtheywenttoahoteltogethertostudymoreabouttheskirt.FranceFrenchFriendlyandromanticthedifferencesbetweenverbalcommunicationandnon-verbalcommunicationBoththeverbalandnonverbalarethemostpowerfulmeansofcommunication.buttherearealotdifferencesbetweenthem.Usuallywemakeourselvesunderstoodbyusingdifferentlanguage.butifwemeetsomeonewhocantunderstandourmeaningweonlycanuseourbodylanguage.Itisveryusefulbecauseitcanhelpyoumakeyourselfeasilyunderstood.Inotherwords,bodylanguageisntlimitedwithNationalboundaries.Althoughwemaynotrealizeitwhenwetalkwithotherswemakeourselvesunderstoodnotonlybywords.Bodylanguageisusedespeciallytoexpressfeelings.Thisisusuallydescribedasgivingoutdoublemessages-onemessageinwordsandanoppositemessageinbodylanguage.Itisalsodifficulttolieorcoverupourfeelingsthroughbodylanguage.Wesendmessagestothepeoplearoundusalsobyexpressionsandbodymovements.Researchhasshownthatmostpeoplepaymoreattentionto,andbelievemorereadily,theirimpressionofhowapersonactsthroughbodylanguagethanwhatissaidthroughwords.Asaconsequencewetendtodoubt,orputaquestionmarkbehind,thespokenwordsiftheydonotcorrespondwiththelanguageofthebody.Thedifferencebetweennon-verbalandverbalcommunicationisyouuseyourbodytocommunicatethings,however,withverbalcommunicationyoujustuseyourvoicetocommunicatethingstootherpeople.Verbalcommunication,althoughwesometimesthinkofitasonlyspokenlanguage,bymanypeoplesdefinitionoftenincludesmorethanthat.ItencompassesOralcommunication(whichisthetermmoreoftenusedforspokencommunication),includingthingslikerate,volume,pitch,articulation,andpronunciation.Itcanalsoincludesignlanguage,visualcommunication,andwrittencommunication.althoughsometimestheseotherthingsarelistedseparately,dependingonwhoisdefiningtheterms.Nonverbalcommunicationincludesthoseimportantbutunspokensignalsthatindividualsexhibit,specifically:
bodylanguage(encompassingcarriage/posture,appearance,listening,eyecontact),handgestures,andfacialexpressions.Non-verbalcommunicationmakesupthemajorityofthecommunicationthatweengageis,althoughitisntalwaysconscious.Averygoodexampleis:
Amancomeshomelate,hearsfromthekitchentheslammingofpotsandpansandcupboarddoors.Heentersthekitchen,askshiswifeWhatswrong,honey?
Sheanswers,Nothing!
assheslamsanothercupboarddoorandrollshereyestowardtheceiling.ShehasspokenthewordNothing,butitisherunspokencommunicationthattellshimthatnothingisnottherealanswer.Itisclearlycommunicatedbyheractions.Atrulyeffectivecommunicatorwilltrainhimorherselfinnonverbalcommunicationaswellasothertypes.FormsofCommunication1.Verbalcommunication:
whichincludes:
a)Oralcommunicationsuchasta
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