Quality Manual质量手册.docx
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Quality Manual质量手册.docx
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QualityManual质量手册
QualityManual
DOC.NO.:
CSSC-P-A-01Rev.0
PREPAREDBY:
XXXXXXDATEXXXXXX
REVIEWEDBY:
XXXXXXDATEXXXXXX
APPROVEDBY:
XXXXXXDATEXXXXXX
ThisQualityManualhasbeenapprovedby;
Mr.XXXXXX
WhoisthehighestrankingindividualintheorganizationresponsibleforthisCompany.
ChangesorrevisionstothequalitymanualwillbereviewedManagementRepresentativeandapprovedbyGeneralManager.
RevisionDate
ApprovedBy
BriefDescriptionofChange
本手册由公司最高管理层XXXXXX批准。
手册的修改和版本的变更有管理者代表和总经理批准。
更改日期
批准
更改内容
Tableofcontents
1.Purpose
2.Scope
3.Reference
4.Definitions
5.ManagementResponsibility
6.ProjectSpecificationReviewandCommunication
7.Detailing
8.DocumentandDataControl
9.ControlofQualityRecords
10.Purchasing
11.MaterialIdentification
12.FabricationProcessControl
13.InspectionandTesting
14.CalibrationofInspection,Measuring,andTestEquipment
15ControlofNonconformances
16.CorrectiveAction
17.Handling,StorageandDeliveryofProductandMaterials
18.Training
19.InternalAudit
AnnexAOrganizationChart
AnnexBDistributionFormofQualityManagementResponsibility
AnnexCMainEquipmentList
1
Purpose
目的
XXXXXXSteelStructure(Kunshan)Co.,Ltd,asubsidiarycompanyofChinaSteelStructureCo.,Ltd,wasfoundedin2004withcapitalizationamounttoUS12million.Thecapacityofthefacilityhasbeendesignedfor4000metrictonsmonthlyinthelandareaof130,000squaremeters.Thesteelbuildingstructureisthemajorproductinthebusinessscope.Chung-kangSteelStructure(Kunshan)Co.,LtdcommitstosetupqualitygoalinaccordancethequalitypolicyandmeasuresimprovementofQualityManagementSystemprogressivelybasedoncustomersatisfactionandrelatedstature.ThepurposeofthisManualistooutlinethecriteriawithinXXXXXXSteelStructure(Kunshan)Co.,LtdtomeetISO9001,AISC,EN1090certification.
XXXXXX公司,成立于2004,注册资本1200万美元.本公司是,总占地面积130000㎡,整厂规划为月产能4000吨.主要产品是建筑钢结构.我们承诺会依据品质政策建立品质目标,并在符合顾客,合同要求及法令要求基础下,进行各项改善措施以持续改善品质管理系统.
本手册的目的是概述XXXXXX限公司满足ISO9001/AISC/EN1090认证基本要求.
2Scope
范围
ItallowscustomersandoutsidefunctionsameanstounderstandXXXXXXSteelStructure(Kunshan)Co.,Ltd’sQualityManagementSystem.
使客户和外部机构了解XXXXXX有限公司的质量管理体系.
2Reference
参考书目
XXXXXXSteelStructure(Kunshan)Co.,Ltdhasmadeeveryefforttohavetheapplicablereferencedocuments,standards,codes,orotherapplicabledocumentsreadilyaccessibletotheindividualswhoneedthem.XXXXXXSteelStructure(Kunshan)Co.,Ltdhasalsomadeeveryefforttoassurethatthesereferencesarebothcurrentandmeettherequirementsofcustomercontracts.Referencesutilizedarein7.2.1ofthismanual.
XXXXXX有限公司尽全力保证相关人员所需要的相关参考文件,规范,标准和应用文件均能方便的得到.并尽力保持参考书目为现行版本,同时又满足客户合同的要求.参考书目在本手册的7.2.1章节中列出.
4.Definitions
定义
ThisQualityManualadoptsTermanddefinitionsofISO9001/AISC/EN1090CertificationStandardforSteelBuildingStructure.AnydefinitionswhichareuniquetotheXXXXXXSteelStructure(Kunshan)Co.,Ltdwillbelistedbelowasdeterminednecessary.
CKSSorCompany:
Chung-kangSteelStucture(Kunshan)Co.,Ltd
除XXXXXX有限公司特有的定义在下面说明外,本手册所有定义均采纳ISO9001/AISC/EN1090建筑钢结构认证标准中术语和定义.
CKSS/公司:
XXXXXX有限公司
5.ManagementResponsibility
管理职责
GeneralManagermakesacommitmenttothedevelopmentandimplementationoftheQualityManagementSysteminaccordancewithISO9001/AISC/EN1090CertificationStandardforSteelBuildingStructureandcontinuallyimprovingitseffectivenessby:
a)CommunicatingtoallemployeesthecustomeraswellasstatutoryandindustryandgovernmentregulationsandContractrequirementsthroughmeetings,reviews,reportsanddocumentstomakethemunderstandtheserequirementswellandensuringtheserequirementscanbeachievedduringwork,
b)EstablishingandapprovingtheQualityPolicyandQualityObjectives,andtakingmeasurestomakeallemployeesproperlyunderstandandimplementthem,
c)Conductingmanagementreviews,ensuringthecontinuingsuitability,adequacyandeffectivenessoftheQualityManagementSystem,and
d)Providingadequateresourcesfortheestablishment,implementationandcontinualimprovementoftheQualityManagementSystem.
总经理承诺按照ISO9001/AISC/EN1090认证标准要求建立、实施质量管理体系,并通过以下途径持续改进体系的有效性:
a)通过会议、评审、报告和文件等方式,在公司内向全体员工传达满足顾客要求和提供符合法律、法规要求的产品的重要性,并体现在具体工作中。
b)制定、批准质量方针和质量目标,并在公司内部贯彻落实。
c)实施管理评审,确保质量管理体系的适合性和持续改进。
d)为质量管理体系的建立、有效运行和持续改进提供所需的资源条件
5.1PolicyforQualityandQualityGoals
质量方针和目标
XXXXXXSteelStructure(Kunshan)Co.,Ltdhasestablishedandimplementedacompanypolicywithrespecttoquality.ThepolicyisQualityCustomer,Superior,Speed,Continuity.
Qualitypolicystatement:
Bestqualityisourhonor;Lowercostisthebasicofoursurvivalandtimelydeliveryisourweapon.
GeneralManagershallensurethatthepolicyforqualityisunderstood,implemented,andmaintainedatappropriatelevelsofCompany.
XXXXXXSteelStructure(Kunshan)Co.,LtdhasestablishedandimplementedtwoCompanygoalswithrespecttoqualitypolicy.Goalsstatementasfollowings:
(1)Reworkedsteelstructurepieces/Totalofsteelstructurepiecesmanufactured<=0.5%
(2)Numberofcustomercomplaintsshouldnotgraterthan2timepermonthasqualitygoalsareachieved,newgoalsshallbesetthatdemonstratecommitmenttocontinuousimprovement.Newgoalscanbeanewlevelofachievementofapreviousgoal,oranewgoalthathasnotbeenpreviouslyexamined.
XXXXXX有限公司建立以下质量方针:
客户满意/优质产品/掌控速度/永续经营.方针内涵:
质量是我们的”信誉”,成本是我们的”生命”,交付是我的”利器”.总经理要确保公司各层次员工理解和贯彻维护质量方针.
XXXXXX有限公司建立如下2个质量目标
(1)钢结构产品返工率小于等于0.5%.
(2)客户抱怨不大于每月2次。
质量目标一旦达到必须更新,或在原基础上提高目标值或更换成其它没有设置过的目标。
5.2DirectionandLeadership
指导和领导
GeneralManagermustreviewatleastannuallythequalitymanagementsystemestablishedinaccordancewithISO9001/AISC/EN1090CertificationStandardforSteelBuildingStructuretoensureitscontinuingsuitability,adequacyandeffectiveness.
Thismanagementreviewincludesassessingopportunitiesforimprovementandtheneedforchangestothequalitymanagementsystem,includingthequalitypolicyandqualityobjectives.RecordsfrommanagementreviewsaremaintainedbytheQualityAssuranceOffice.
Thereviewinputprovidesadequateandaccurateinformationformanagementreviewtoensuretheeffectiveconductofmanagementreview.Theinputtomanagementreviewshallincludeinformationon:
(1)Resultsofinternal/external,andISO9001/AISC/EN1090audits.
(2)Opportunitiesforimprovementofproductquality.
(3)NeedforchangestotheQualityManagementSystem.
(4)Customerfeedback,forexample;surveys,lettersofrecognition,personalinterviews,requestsforCorrectiveActionandcomplaints.
(5)ThelevelofqualificationandTrainingofpersonnel.
(6)Channelsforcommunicationtoaddressandresolveallqualityissuesincludingcustomercomplaints.
(7)Processperformance.Processesarethemeans,methods,practicesthatproducetheproduct.Performancemeasuresmonitortheeffectivenessofthoseprocesses,forexample;detailingprocesserrors,shippingdelays,impropertreatmentofNonconformance,AISCauditCorrectiveActionRequestsnotclosedintime,failuretoconductmanagementrevieworothermeetingsperProcedure.
(8)ProductNonconformance.Productisnonconformingwhenitdoesnotmeetacceptancecriteria,forexample;errorsmeasuredinwelding,boltingandcoating,anddimensionalerrors.
(9)Resultsfrompreviousmanagementreviews.
Theoutputfromthemanagementreviewshallincludetherecordandimplementationofanydecisionsandactionsrelatedto:
(1)ImprovementoftheeffectivenessoftheQualityManagementSystemanditsprocesses.
(2)Improvementofproductquality.
(3)Resourceneeds.
总经理按照ISO9001/AISC/EN1090体系的要求,至少每年评审一次质量管理体系,以确保其持续的适宜性、充分性和有效性。
评审应包括评价质量管理体系改进的机会和变更的需求,包括质量方针和质量目标变更的需求。
品保处做好评审记录的保存。
管理评审的输入应包括:
内外部审核及ISO9001/AISC/EN1090审核的结果;产品质量改进的机会;质量体系的变更需要;包括客户抱怨在内的质量问题的沟通渠道;人员培训和资格认定;工艺的执行情况和产品的合格情况(例如:
后工序对前工序的指责,装配、焊接、螺栓连接和涂装等工艺中的内部错误趋势,详图设计错误,装运延误或设备故障);产品不合格;来自前一次管理审核的信息管理审核的报告输出。
管理评审应包括针对下列有关事项的决定和行动情况(输出):
质量管理体系有效性及其过程的改进,产品质量的改进,资源需求。
5.3ManagementRepresentative
管理者代表
Inordertoensurethatqualitymanagementsystemareeffectivelyestablished,implementedandmaintained,GeneralManagerappointsMr.YoujinLiu,whomcurrentlyactedasDeputyGeneralManger,asManagementRepresentativeinCKSS.Hisspecifiedresponsibilitiesandauthoritiesinclude:
(1)EnsuringthatProceduresneededfortheQualityManagementSystemareestablished,implementedandmaintainedinaccordancewithISO9001/AISC/EN1090certificationstandard.
(2)ReportingtoExecutiveManagementontheperformanceoftheQualityManagementSystemandanyneedforimprovement.
(3)EnsuringthepromotionofawarenessofcustomerrequirementsthroughoutCKSS.
(4)ReviewingtheQualityManagementSystematdefinedintervalssufficienttoensurethestabilityoftheQualityManagementSystemanditseffectivenessinsatisfyingISO9001/AISC/EN1090Certificationstandard.
(5)CommunicatingwithexternalpartiesonmattersrelatingtotheQualityManagementSystem.
为保证公司产品质量持续稳定地符合有关法规、规章和标准的规定,实现公司的质量方针和目标,授权公司总经理刘有进先生为管理者代表,全权代表公司负责建立、实施和保持质量管理体系,其职责和权限如下:
按照ISO9001/AISC/EN1090标准,确保质量管理体系所需的程序得到建立、贯彻和维持。
向执行管理层就质量管理体系的执行和改进需求提出报告;确保在整个组织机构中提高对客户要求的意识;定期审核质量管理体系,确保质量管理体系的稳定性和确保其满足ISO9001/AISC/EN1090标准的有效性;与外部机构在关于质量管理体系事务上保持联络。
5.4Resources
资源
XXXXXXSteelStructure(Kunshan)Co.,Ltd'sresourcesinclude,butarenotlimitedto,personnelresource,buildings,workspace,associatedutilitiesresource,fabricationProcessEquipment.
GeneralManagerandManagementRepresentativeconsideralltheresourcesneeded,andprovidethemtomeettherequire
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- 关 键 词:
- Quality Manual质量手册 Manual 质量 手册