最新OB13TIF09组织行为学第九章测试.docx
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最新OB13TIF09组织行为学第九章测试.docx
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最新OB13TIF09组织行为学第九章测试
Chapter9FoundationsofGroupBehavior
MULTIPLECHOICE
DefiningandClassifyingGroups
1.Whichoneofthefollowingcharacteristicsisnotnecessarilytrueaboutgroups?
a.Groupmembersareinterdependent.
b.Groupshavetwoormoremembers.
c.Groupshaveassignedgoals.
d.Groupsinteract.
e.Groupshaveparticularobjectives.
(c;Moderate;Groups;p.284)
2.Whatsortofgroupsisdefinedbytheorganization’sstructure?
a.informal
b.task
c.friendship
d.interest
e.formal
(e;Easy;FormalGroups;p.284)
3.Whendoinformalgroupsappear?
a.inresponsetotheneedforsocialcontact
b.inreactiontoformalgroups
c.asaresultofsocialneeds
d.mostfrequentlyinbureaucracies
e.whenformalgroupscannotmeettheirgoals
(a;Moderate;InformalGroups;p.284)
4.Julia,Bree,andDavidworkindifferentdepartmentsbutofteneatlunchtogether.Theyareanexampleofwhattypeofgroup?
a.formal
b.informal
c.command
d.task
e.reactant
(b;Easy;InformalGroups;p.284){AACSB:
AnalyticSkills}
5.Whichofthefollowingstatementsistrue?
a.Alltaskgroupsarealsocommandgroups.
b.Allcommandgroupsarealsotaskgroups.
c.Alltaskgroupsarealsofriendshipgroups.
d.Allcommandgroupsarealsoinformalgroups.
e.Allinformalgroupsarealsocommandgroups.
(b;Moderate;CommandGroups;p.285)
6.Thegrouptypethatisdeterminedbytheorganizationchartisthe_____group.
a.job
b.work
c.authority
d.social
e.command
(e;Moderate;CommandGroups;p.284)
7.Whichoneofthefollowinggrouptypesisorganizationallydetermined?
a.job
b.task
c.work
d.authority
e.social
(b;Moderate;TaskGroups;p.285)
8.Employeeswhobandtogethertoseekimprovedworkingconditionsforma(n)_____group.
a.union
b.support
c.interest
d.work
e.emancipated
(c;Moderate;InterestGroups;p.285)
9.Whichofthefollowingstatementsmostaccuratelydescribesinterestgroups?
a.Theyarelongerlastingthanfriendshipgroups.
b.Theydevelopbecauseindividualmembershaveoneormorecommoncharacteristics.
c.Theyareformedbecauseofsomecommonobjective.
d.Theyaregovernedbylaborlaws.
e.Theyarelikelytoinvolvegreatsocialconflict.
(c;Moderate;InterestGroups;p.285)
10.Groupsbasedonsupportforagivensportsteamareexamplesofwhatsortofgroup?
a.booster
b.interest
c.friendship
d.sports
e.miscreant
(c;Easy;FriendshipGroups;p.285)
11.Whichofthefollowingisnotoneofthemostcommonreasonswhypeoplejoingroups?
a.security
b.status
c.equity
d.power
e.goalachievement
(c;Moderate;ReasonstoJoinGroups;p.285)
StagesofGroupDevelopment
12.Whatarethefivestagesofgroupdevelopment?
a.generation,implementation,construction,production,termination
b.introduction,development,production,deterioration,adjournment
c.initiation,evolution,maturation,degeneration,termination
d.forming,storming,norming,performing,adjourning
e.acting,reacting,enacting,impacting,acting
(d;Moderate;TheFive-StageModel;p.286)
13.Whichstageingroupdevelopmentismostcharacterizedbyuncertainty?
a.introduction
b.storming
c.forming
d.evolution
e.norming
(c;Moderate;Forming;p.286)
14.Inthesecondstageofgroupdevelopment_____.
a.closerelationshipsaredeveloped
b.thegroupdemonstratescohesiveness
c.intragroupconflictoftenoccurs
d.thejobtaskisperformed
e.groupsdisband
(c;Challenging;Storming;p.286)
15.Afterwhichstageofagroup’sdevelopmentistherearelativelyclearhierarchyofleadershipwithinthegroup?
a.norming
b.storming
c.development
d.evolution
e.forming
(b;Moderate;Storming;p.286)
16.Whichisthestageofgroupdevelopmentcharacterizedbythedevelopmentofcloserelationshipsandcohesiveness?
a.bonding
b.norming
c.performing
d.initiating
e.forming
(b;Moderate;Norming;p.286)
17.Afterwhichstageofagroup’sdevelopmenthasthegroupformedacommonsetofexpectationsofmemberbehaviors?
a.norming
b.storming
c.maturation
d.development
e.forming
(a;Easy;Norming;p.286)
18.Whenthegroupenergyisfocusedonthetaskathand,thegrouphasmovedtothe_____stage.
a.storming
b.norming
c.production
d.maturation
e.performing
(e;Moderate;Performing;p.286)
19.Temporarygroupswithdeadlinestendtofollowthe_____model.
a.sociometry
b.five-stagegroupdevelopment
c.punctuatedequilibrium
d.clustervariance
e.franticaction
(c;Moderate;PunctuatedEquilibriumModel;pp.287-288)
20.Atemporarytaskgroupworkingunderatime-constraineddeadlinewouldbeexpectedtobehaveinwhichofthefollowingmanners?
a.forming,thenstorming,thennorming,thenperforming,andfinallyadjourning
b.exhibitlongperiodsofinertiainterspersedwithbriefrevolutionarychangestriggeredbyitsmembers’awarenessofloomingdeadlines
c.developplans,assignroles,determineandallocateresources,resolveconflicts,andsetnorms
d.groupenergywillmoverapidlyfromgettingtoknowandunderstandeachothertoperformingthetaskathand
e.aperiodofactivitywheretasksaresetandthebulkoftheprojectiscompleted,followedbyaperiodofinertiawherewhatlittleworkremainsisperformed
(b;Challenging;PunctuatedEquilibriumModel;p.288)
21.Accordingtothepunctuatedequilibriummodel,groupstendtoexperiencewhatforthefirsthalfoftheproject?
a.inertia
b.reorganizationandredirection
c.mid-lifecrisis
d.markedlyacceleratedactivity
e.discord
(a;Moderate;PunctuatedEquilibriumModel;p.288)
GroupProperties:
Roles,Norms,Status,Size,andCohesiveness
22.Roles,norms,status,andcohesivenessareexamplesof_____.
a.structuralvariables
b.teammechanisms
c.staticfactors
d.teamfactors
e.groupproperties
(e;Easy;GroupProperties;p.289)
23.Whattermisusedforasetofexpectedbehaviorpatternsassociatedwithaparticularpositioninasocialunit?
a.role
b.roleperception
c.roleidentity
d.roleexpectation
e.identity
(a;Easy;Role;p.289)
24.WhenJudithbecameadoctorshemodeledhermanneronherobservationsofmoreexperienceddoctors,andalsoonthebehaviorofdoctorsinmedicaldramasshehadenjoyedwatchingasachildonTV.WhatisJudithmodelinghermannerupon?
a.therolebehaviorsofdoctors
b.herroleperceptionofdoctors
c.theroleidentityofdoctors
d.herroleexpectationofdoctors
e.thecoreroleactionsofdoctors
(b;Easy;Role;p.289){AACSB:
AnalyticSkills}
25.Whichofthefollowingistrueofroleidentity?
a.Roleperceptioncreatestheattitudesandactualbehaviorsconsistentwitharole.
b.Peoplehavetheabilitytoshiftrolesrapidlywhenthesituationrequireschange.
c.Thereisconsiderableinertiainroleidentityafterrolesarechanged.
d.Everyoneisrequiredtoplayonespecificroleineverysituation.
e.Notwopeopleeveragreeonwhatconstitutesarole.
(b;Moderate;RoleIdentity;p.290)
26.Mostpeopleassumethatapoliceofficershouldbehaveinalawfulmanner,notshowanyfavoritismtoanyparticulargroup,anddotheirbesttoupholdthelaw.Whattermisusedforthiskindofbelief?
a.anorm
b.anormidentity
c.aroleexpectation
d.aroleperception
e.anormviolation
(c;Moderate;RoleExpectation;p.290)
27.Whattermisusedforthemutualexpectationsofwhatmanagementexpectsfromworkersandwhatworkersexpectfrommanagement?
a.groupnorm
b.roleexpectation
c.roleidentity
d.psychologicalcontract
e.reactivegoals
(d;Moderate;PsychologicalContract;p.290)
28.Zachisdevoutandveryactiveinhischurch.Heisalsoaverydedicatedemployee.HismanageroffershimapromotionbutthenewrolewillrequirehimtoworkSundays.Zachwouldlikethepromotion,butrealizesthatitwouldforcehimtomisssomechurchactivities.ItislikelythatZachisexperiencingwhichofthefollowing?
a.roleconflict
b.roleexpectation
c.roleperception
d.psychologicalconflict
e.cognitivereactance
(a;Easy;RoleConflict;p.290){AACSB:
AnalyticSkills}
29.WhichofthefollowingwasthemajorfindingofZimbardo’ssimulatedprisonexperiment?
a.Statusdifferencesbetweengroupswillalwaysresultinconflictbetweenthosegroups.
b.Groupcohesivenessissoimportantthatindividualswillrestraintheirnaturalimpulsesinordertoremainpartofthegroup.
c.Individualscanrapidlyassimilatenewrolesverydifferentfromtheirinherentpersonalities.
d.Anindividual’semotionsandthebehavioralresponsestothoseemotionsarecongruent.
e.Whengiventheopportunity,peoplewilltendtoactinanoppressivemannertothosearoundthem.
(c;Moderate;Zimbardo’sPrisonExperiment;pp.291-292)
30.Whattermisusedforacceptablestandardsofbehaviorthataresharedbyagroup’smembers?
a.norms
b.rules
c.standards
d.codesofbehavior
e.explicitcontracts
(a;Easy;Norms;p.292)
31.Whichisnotacommonclassofnormsappearinginmostworkgroups?
a.performance
b.appearance
c.in-groupstatus
d.socialarrangement
e.allocationofresources
(c;Easy;GroupNorms;p.292)
32.Whichofthefollowingisnotanexampleofaworkgroupnormdealingwithperformance?
a.whenanemployeeneedstolookbusy
b.howhardanemployeeshouldwork
c.theappropriatelevelsoftardiness
d.theacceptablelevelofoutput
e.theimportanceofpromptness
(a;Challenging;GroupNorms;p.292)
33.Whatnormsincludethingslikeappropriatedressandloyaltytothegroupororganization?
a.performance
b.appe
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