商务英语BEC中级考试试题.docx
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商务英语BEC中级考试试题.docx
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商务英语BEC中级考试试题
2021年商务英语BEC中级考试试题
填空题
1、
Questions8-12
·Readthearticlebelowaboutjobinterviews.
·Choosethebestsentencefromthelistontheoppositepagetofilleachofthegaps.
·Foreachgap8-12markoneletter(A-I)onyourAnswerSheet.
·Donotuseanylettermorethanonce.
HowtoSucceedatInterviews
Theaimofajobinterviewistoestablishwhetheryouarelikelytodowellinaparticularjobinaspecificorganisation.Thisisnotonlyamatterofhavingthenecessarytechnicalknowledgeandskills.Youmustalsohavethemotivation,theabilitytoadapttonewwaysofworkingandtoanewworkenvironment,andthepersonalitytodothejobandfitintoanewteam.(example)____.Theseincludegettingonwithpeople,oralandwrittencommunication,teamworking,problemsolvingandgoodtimemanagement.
Mostpeoplethinkthatinterviewersknowwhattheyarelookingforandwillrecogniseitwhentheyseeit.(8)____.Thisappliestorecruitersasmuchasanyoneelse.Infactaformerheadofselectionatonebigfirmusedtosaythat“someinterviewersaresopoortheywoulddobettertorelyonchance”.
Incompanieswhichrecognisethis,variousmethodsareusedtotrytofindtherightperson(9)____.Researchhasshownthatthisapproachismorereliablethantheordinaryjobinterview,thoughnotaseffectiveasusingpersonalitytestsorassessmentcentres.
Inastructuredinterviewtheinterviewergroupsthequalitieslistedinthejobspecificationundervariousheadings.Therearetwowell-establishedstructuresforthis:
theNationalInstituteofIndustrialPsychology’sSeven-PointPlanandtheFive-FoldGradingSystem.Boththesesystemscoverfactorssuchasphysicalappearance,qualifications,generalintelligence,motivationandpreviousexperience.(10)____.
However,theyshouldnotgiveequalweighttoeachone.Somefactorsaremoreimportantinonejobthananother.Forexample,physicalappearanceandmannerwillbemoreimportantinasalespositionthaninaresearcherwhoworksbehindthescenes.Itisalsoafactthattheimpactthecandidatemakesinthefirstthreeoffourminutesofaninterviewisofmajorimportance.(11)____.Adecisionnottohireisoftenmadeduringthosefirstfewminutes.
Itisnotalwayspossibletotellwhetherstructuredinterviewtechniquesarebeingused.Ifinterviewersaskquestionssystematically,usingsomekindofchecklist,andoccasionallymakeabriefnote,theyprobablyare.Ontheotherhand,iftheinterviewergoesthroughyourapplicationformtoconfirmwhatyouhavealreadysaid,orasksirrelevantquestions,orjumpsfromonetopictoanothertheinterviewisunlikelytobestructured.Beforeyouattendanyinterview,lookagainatthejobdescriptionandthepersonalspecification.(12)____.Ifyoualreadyhaveamentallistofthekeypointsthatyouneedtomention,youareunlikelytowastetimegivingirrelevantinformationortoomitimportantpointsinyourfavour.
AStudythemcloselyandassesswhatyourinterviewerwillbelookingfor.
BHowever,peopleareactuallynotverygoodatassessingoneanother.
CAnumberofskillsarecommontomostoftheseinterviewingsituations.
DAlthoughafavourableimpressionmaybereversedlaterintheinterview,anegativeimpressionisrarelychanged.
EThemostcommonisthestructuredinterview.
FTheeffectivenessoftheinterviewercanbeimprovedbytraining.
GForeachoftheseareastheinterviewersscorecandidatesagainsthowwelltheyfitthejobspecification.
HTheabilitytocopewithstressandgetonwithpeopleisessential.
IButthereareotherpersonalskillsthataffectyoursuccessinajob.
2、1.ProblemsatSouthfordPlant
DearMRBallard,
YouaskedforabriefreportconcerningtherecenteventsattheSouthfordPlant.
Wehaveconsultedthefilesandspokentorelevantmembersofthehighermanagementandthusareabletoprovideanexplanationforthebreakdownreportedinthepresson17Mayofthisyear.
____1____Thehandlingequipmentusedtodeliverthecomponentstotheassemblylinehasbeenknowntobeinneedofanoverhaulforthepastsixmonths.TheplanthasbeenworkingtofullcapacitytofinishtheAmericanordersaccordingtoschedule.
Asyouknow,wehadcommissionedastudybyIndustrialResearchConsultants.____2____Inittheywarnedthattherewasnotenoughspaceavailabletostoresufficientcomponents____3____
Wehaddecidedtoinstallfullyautomatedrobotsystem.However,atthesametimeitwascleartoourproductiondirectorthatgiventhepresentmaintenancestaff,wewouldnothavesufficientstaffavailableifbigproblemsweretoarise____4____Butwewerestillonlyworkingatwo-shiftsystemsothemachineswerenotgettingthenecessarycover.
Weallagreethatthebreakdownwasextremelyunfortunateandyetwemustadmitthat,underthecircumstance,itwasnotentirelyunexpected.
Wenowbelievethatwehavemanagedtosortoutthemajorproblemswhichwehadbeenhavingwiththeconveyorequipment____5____Addedtothisisthefactthatpersonneldepartmenthasbeensuccessfulinrecruitingsomehighlyqualifiedmaintenancestaffwhomakesusconfidentthatarepetitionofthe16Maynowseemsentirelyunlikely.
A.Theyalsorecommendedexpandingthepresenttwo-shiftsystemtoathree-shiftone.
B.AndalsowhenthenewrobotsareinstalledinSeptember,wefeelcertainthatsuchproblemswillbecomeathingofthepast.
C.Unfortunately,asyouknow,therehasbeenamajorproblemwithrecognizingthemaintenanceschedule.
D.Thewiderangeofmachineweoperateisnotfullysupervisedatalltimes.
E.Thecauseofthebreakdownwasverysimple.
F.TheysubmittedtheirreportonApril5.
G.Therehavebeenanumberofdelaysandbreakdownsinproductionrecentlywhichhavebeenreportedinthepress.
H.Thefirmhasbeenadvertisingformaintenanceengineersforsomeweeks.
I.Allthefacilitiesintheplantwillbecoordinatedtoenabletheworkerstostepupproductionofthenewrangeofmachines.
3、
Questions8-12
·Readthetextbelowaboutcareerplanning.
·Choosethebestsentencefromthelistontheoppositepagetofilleachofthegaps.
·Foreachgap8-12,markoneletter(A-I)onyourAnswersheet.
·Donotuseanylettermorethanonce.
CareerPlanning
Formanyemployees,automaticpromotionuptheranksofacompanyisbecomingincreasinglyrare.Anewstudysuggeststhat,inresponse,employersneedtoconsiderhowtheycanhelpstaffdeveloptheircareers.
Employersneedtorethinktheirapproachtocareermanagementcompletely,accordingtothelatestresearchbytheInstituteofEmploymentStudies.Thenewstudyfindsthatinfactthereislittleopportunityforindividualcareerdevelopmentinmanylargeorganisations.(example)____.TheInstituteofEmploymentStudiesmakesitclearthatitisnotgoodpracticeforcompaniestohandovercareerdevelopmenttoindividualemployeesandthensimplyleavethemtogetonwithit.(8)____.
Sohowshouldemployershelptheirstaffdevelopacareer?
Mostemployeeshavecometoacceptthatcareerdevelopmentisnotalwaysthesamethingasupwardpromotionandahighersalary.(9)____.Theymustalsoensurethattheseopportunitiesareextendedtoalltheirstaffandnotjusttoselectedindividuals.
NickBridges,whoisDirectorofHumanResourcesPolicyattheBankofEasternEngland,believesthereismoretalkthanactioninthisarea.(10)____.Oneway,hebelieves,forcompaniestoshowhowserioustheyareaboutindividuallearningistomakeitanofficialpartofcompanypractice,astheBankofEasternEnglandhasdone.(11)____.Thisdocument,hepointsout,hasmadetheroleofmanagersclear,andthecompanyhasalsoinvestedhugeamountsofmoneyeducatingmanagerssothattheycanthentraintheirstaff.
Anothercompany,BritishChemicals,hascontractedanindependentorganisationtohelpstaffwithconfidentialcareeradvice.AccordingtoJohnYates,theheadofIndividualLearningandDevelopmentatBritishChemicals,thereisanimportantroleforoutsideagenciestoplayinthecareermanagementprocess.Headdsthatitiscompanypolicyformanagerstogiveallstaff‘roadmaps’whichshowpossiblecareerrouteswithinthecompanystructure.(12)____.Thishasworkedespeciallywell,hesays,forstaffwhoareusedtodependingontheirlinemanagersforguidance.
Manylargeorganisationsnowrecognisethatcareerdevelopmentcannotberegardedinisolation,andmustbepartofanoverallbusinessstrategy.HumanResourceshasarealroletoplayinbuildingastrongworkforcewhichmeetsacompany’slong-termbusinessneedsandmakesitmorecompetitive.
AItspolicystatementsaysthatby2006,eightypercentofitsstaffwillhaveaprofessionalqualification.
BHisrecommendationsgoevenfurtherthanthat,andhehascalledforanationaldebateontheissueofwhatshouldberegardedasacareerinthefuture.
CThischangeofattitudemeansemployersneedtoplacemoreemphasisongivingstaffthechancetodeveloparangeofskillsthroughhorizontaljobmoves.
DItpointsoutthatemployeesneedtoknowwhattheoverallcompanyvisionisinordertoachievemanyofthese.
ETheproblemthatoftenarisesisthat,whiletheyareincreasinglyencouragedtomanagetheirowncareers,theyarenotprovidedwiththeknowledgeandtrainingtodothis.
FTheyareabletoseethat,contrarytoexpectations,jobsindifferentfieldsaresimilar,andtheycanalsoseehowitispossibletocrossovertootherareas.
GItsemployeesarenolongermotivatedbythesefactorsalone,andtheproblemtodayismatchingaperson’smotivationwiththerightjob.
HHearguesthatwhileHumanResourcesmanagersaresayingthewayforwardi
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