bec高级学员应该知道的术语1.docx
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bec高级学员应该知道的术语1.docx
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bec高级学员应该知道的术语1
BEC高级学员应知应会的词汇(01)
abandon rate 挂断率(衡量客户服务质量的指标之一,计算方式为:
拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比)
例:
By choosing the right on-hold music, the company has reduced abandon rate by 50%.
absenteeism 旷工,缺勤
例:
Improvements in working conditions helped to reduce levels of absenteeism.
absolute interest 绝对产权,绝对权益
例:
The company has an absolute interest in the building.
academic intelligence 学术方面的才智
例:
Phrases such as "solves problems well,""displays interest in the world at large,""accepts others for what they are,""admits mistakes,""is goal oriented," and "converses well" suggest that people focus on the worldly side of intelligence, as opposed to just "academic intelligence.
academic smarts 学术方面的才能
例:
It's not the usual way of thinking about it - academic smarts-IQ
accelerated learning 速成学习
例:
Accelerated learning shows that language learning an be fast, effective and enjoyable.
access 1 使用,享用权
例1:
Access to these files is restricted.
2 :
Students have free access to the library's scientific literature.
access 2 进入
例:
Its acquisition of the group will allow it to gain access to France's railway business.
access fee 使用费
例:
They have cut the access fee long-distance providers pay to local phone companies.
accessories 装饰品,首饰,衣饰
例1:
I would like to thank you for the interest you expressed in our range of children's and teenage fashion sportswear and accessories.
例2:
As Potter-mania sweeps the nation, add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.
accessory apartment 附属房(个人独立住宅中供出租的多余房屋)
例:
In other countries, accessory apartments are not just tolerated but encouratged.Britain and Germany, for instance, offer tax breaks to homeowners who rent out portions of their houses.
accident frequency rate 意外伤亡事故频率(按每百万工作小时计)
例:
Steps are being taken to cut down the accident frequency rate.
accident report book 事故记录本
accommodation 1 适应性调节
例:
Legislation requires employers to make reasonable accommodations for the handicapped in hiring and other ways.
accommodation 2 (应急的)短期贷款
例:
We're going to request a short-term accommodations from the bank to cover these payments until we can find other funds
accommodation address 临时通信地址
例:
Please write to my accommodation address.
account 1 账户
例:
When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.
account 2 客户,生意往来关系
例:
The firm is one of our major accounts.
accountancy 会计工作
例:
To her, accountancy was a means to find out about business and be paid at the same time.
accounts 1 账目
例:
The financial director was accused of falsifying the company accounts.
accounts 2 会计部门 即 accounts department
例:
She works in accounts.
accounts manager 会计部经理
accounts payable 应付账款
例:
Accounts payable is created when a firm deals with suppliers who extend credit.
accounts receivable 应收账款
例:
Assets include cash, accounts receivable, inventory, property and equipment, and patents.
achievable 切实可行的,可达到的
例:
Your objectives should be relevant to the job you have applied for and achievable.
Achilles' heel 原意为阿基里斯的脚踵,引申为致命弱点
例:
However, an Achilles' heel can usually be found that allows the headhunter to persuade them that they are, in fact, wanting to change.
acid test 决定性的考验
例:
The acid test is whether or not somebody will actually buy the product.
acquire 购入,取得所有权
例:
This is Cussons' newly acquired factory in Poland.
acquisition 收购
例:
The accelerated rate of globalisation has left companies desperately seeking overseas acquisitions in order to remain competitive.
across-the-board 全面,全体
例1:
They have decided to increase prices by 4% across-the-board.
例2:
To save money, identify current problems, and make the old company more dfficient, the new president ordered an across-the-board examination of expenditures and operational procedures in every department.
action figure (仿真)玩具人,活动人
activewear 运动服
例:
Lauren has been making activewear and basics like jeans and leather jackets for almost a quarter of a century.
activity 经营项目, 经营业务
例:
The main activities of the company are manufacturing computer components and direct retailing to consumers
act of God 不可抗力, 天灾, 亦作 force majeure.
例1. Private householders or businessmen insure against burglary, loss or damage by vandalism or "acts of God".
例2. The insurance policy does not cover acts of God.
actuals 实际数字(相对于估计的数目)
例:
These are the actuals for last year's turnover.
actuary 精算师(受雇于保险公司或退休基金公司,根据死亡率和意外事故、火灾、盗窃等的可能性,估计保险风险和费用)
例:
Actuaries spend their time working out whether or not an accident will happen and how much it will cost if it does.
adaptation 重新打造以适应本土化
例1:
Adaptation may need to be made in branding, labeling, and packaging of the product.
例2:
Potential risk refers to the level of adaptation required to enter foreign markets.
added value 增加值,增值
例:
An important aspect of marketing goods like CD players and televisions is possible added value, such as free videos or CDs.
addition (某一产品系列中的)新增产品
例:
The KR 700 is the latest addition to our range of fax machines.
Additional Benefit Funding 附加福利基金(专款)
例:
You will be able to use as much as you like of your Additional Benefit Funding to "buy" benefits.
add-on 附加装置(可以是硬件或软件,目的为改进或增加功能),附加部分,亦作add-in
例1:
It's better to use a computer with add-on/in.
例2:
Various add-ons/ins can be purchased to increase the output of the machine.
address 1 满足(需求)
例:
Every effort is made to address costomer needs.
address 2 作正式讲话,发表演说,向……汇报
例:
The media relations manager addressed shareholders prior to the company's merger with a Swedish company.
address 3 处理,解决
例:
In an attempt to address this problem, major banks are about to offer start-up packages to assist new business.
address book 通讯簿
例:
Mke sure you have everybody's name in your address book.
addressing machine 通讯地址打印机
adjoining bedroom (两间毗连的)套间
administration charges 行政管理费,亦作administration fees
例:
If you're just starting up, many banks offer special packages with no administration charges for the first year.
administrative expenses 行政管理费用
例:
The secretary's salary, and expenses incurred in the office are shown as administrative expenses.
adult day-care centre 成人日托服务中心
例:
Adult day-care centres, which provide supervision in a group setting for aged or disabled people who live at home, have multiplied tenfold in the past decade.
好了,今天就不唱歌了,上自习去了
advance 预付款, 垫款
例:
I asked for an advance on my salary.
advanced orders 预订货量
例:
The development of the game has taken two years but advanced orders are impressive.
advancement 进步
例:
Businesses established in foreign countries should contribute to the social advancement of those countries.
advance publicity 前期宣传
例:
The product has sold well considering it was not given much advance publicity.
advance reservation clerk (酒店)客房预订接待员
advantageous 有利的
例:
Applicants with a background in engineering or processing would be highly advantageous.
adversarial relationship 长期敌对关系,长期关系紧张
例:
Top management called on the company's division heads to start acting like members of the same team rather than displaying an adversarial relationship.
advertising agency 广告公司
例:
You need to employ an advertising agency to create a product image.
advertising business 广告业
例:
Dentsu is in the advertising business.(Dentsu日本电通公司)
advertising campaign 广告宣传活动
例1:
If one advertises excessively, the advertising campaign could suffer from wearout.
例2:
The automobile company created a massive advertising campaign to increase interest in its new electric cars.
advertising consultancy business 广告咨询公司
例:
He now plans to set up his own advertising consultancy business.
advertising selection 广告甄选(法)
例:
Adervertising selection, which is placing an advertisement in newspaper or magazine, is most suitable for those vacancies which do not require particularly high levels of specialised knowledge.
advice note 通知单(供货商给收货人,列明货物性质、数量、运输日期及方式等)
例:
We have received an advice note for the goods we ordered.
advid 自荐录像带(拟考大学或求职的人将自己的专长或优点录制在录像带上供学校或聘用单位考虑录取或录用)
advisory board 咨询委员会
例:
You will benefit from establishing an advisory board of experienced business people who can guide you through the growth process.
advisory service 咨询服务
例:
The bank provides a financial advisory service for all its clients.
aero (车辆等)流线型的
例:
We lowered the front end for more visibility, and softened the lines for a more aero look.
affiliation 1 联营公司
例:
We have a number of affiliations throughout the country.
affiliation 2 附属机构
例:
Please put your name, address and affiliation.
affinity (group) card 团体(组织)卡(志为具有共同背景或是联系 的个人群体,如人事相同专业、校友或退休人员组织等共同使用的信用卡)
after-care service 售后服务
例:
Make sure that the company you buy from can offer a comprehensive and convenient after-care service.
after-sales service 1 售后服务(常用于汽车、电脑、家用电器等耐用消费品)
例:
We off a full after-sales service.
after-sales service 2 售后服务中心
例:
Many large companies in Shanghai have geared themselves to the international conventions and set up after-sales services accepting repairs and dealing with customers' complaints.
after-sales warranty 售后保单
against all risks 保全险
例:
These are goods insured against all risks.
agency 代理行,经销处,公众服务机构,代理公司,中介公司
例:
The firm has agencies all over the world.
agency recruitment通过职业介绍所招聘
例:
Recruitment in the UK is divided into agency recruitment, advertising or executive search.
agenda 议程
例:
An agenda is a list of things to discuss at a meeting.
agent 1 代理商,代理人
例:
He is an authorized agent for a large insurance company.
agent 2 作用力
例:
We believe that business can be a powerful agent for social change.
aggressive police-style interview technique 咄咄逼人的警察审犯人式的面谈方式
例:
He does not suggest an aggressive police-style interview technique, but insists that close inspection of a curriculum vitae is absolutely essential.
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- bec 高级 学员 应该 知道 术语