Elementary Business English 课程大纲.docx
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Elementary Business English 课程大纲.docx
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ElementaryBusinessEnglish课程大纲
ElementaryBusinessEnglish课程大纲
SpecialOrderforLeitz
UNIT1MakingandAnsweringTelephone
UNIT2InvitationandArrangementofVisits
UNIT3ArrangingSchedulesforYourBoss
UNIT4EstablishingTradeRelations
UNIT5BusinessTrip
UNIT6BusinessCommunicationType
UNIT7InternationalBusiness-cultureandcustom
UNIT8BusinessPresentations&PublicSpeaking(Ι)
UNIT9BusinessPresentations&PublicSpeaking(П)
UNIT10BusinessLetter
UNIT11Management
UNIT12Businessdiscussionanddebating
UNIT1MakingandAnsweringTelephone
1.Text
A:
ThisisDeng—RobertDengfromTaiwan.I’dliketospeakwithyourDirector.
我姓邓,台湾的Robert邓。
请您们主任听电话。
B:
Mr.Jonesisnotinrightnow.MayItakeamessage?
Jones先生现在不在,您要不要留话?
A:
Yes.CouldyouaskhimtocallmeattheHiltonHotel,RoomNo.579?
好,请转告他打电话到希尔顿店,579号房来找我,好吗?
B:
Certainly,Mr.Deng.HiltonHotel,Room579?
没问题,邓先生,希尔顿579号房吗?
A:
That’sright.Thankyou.
没错,谢谢您。
2.GrammarPoint
1.Thisis……我是……。
在电话中说明“我是谁”时,是用“Thisis……”,而不是“Iam”。
2.I’dliketo……等于“Iwouldliketo……”——“我想……”。
“wouldlike”为“want”的客气用法。
3.speakwith……找……听电话;与……讲话
4.in在(家、办公室)中。
此处的“in”不是介系词,而是副词。
5.rightnow现在。
“right”为副词,意思是“正是”,为强调的用法。
6.takeamessage(帮人)留话。
“take”是“记下;记录”,“message”是“口信;传话”。
3.UsefulSentences
Wouldyoutellhimtocallmeat……?
CouldyouinformhimthatIcanbereachedat……?
Wouldyouhavehimgetbacktomeat……?
Mr.Jonesisoutatthemoment.Wouldyouliketoleavea
message?
Mr.Jonesisnotavailable*rightnow.MayIgivehimamessageforyou?
Mr.Jonesisawayfromhisdesk*.CanItakeamessage?
4.Discussion
Howtoansweringanacquaintance'sphone
Howtoansweringastranger'sphone
Whenthelineisbusy
5.Exercise
Answeringthephoneforyourboss
Leaveingandtakingmessages
UNIT2InvitationandArrangementofVisits
1.Text
DearMr/Ms,
Weshouldliketoinviteyoutoattendthe2003InternationalFairwhichwillbeheldfromApril29toMay4attheaboveaddress.FulldetailsontheFairwillbesentinaweek.
Welookforwardtohearingfromyousoon,andhopethatyouwillbeabletoattend.
Yoursfaithfully
2.GrammarPoint
Wearenowwritingtoyouto
表明写信的目的。
Enterintobusinessrelations
Establishbusinessrelations
建立业务关系。
如:
Wewouldliketoenterinto(establish)businessrelationswithyouinthisline.
3.UsefulSentences
ThankyouforyourletterofMarch20invitingourcorporationtoparticipateinthe1997InternationalFair.
Weareverypleasedtoacceptandwillplantodisplayourelectricalappliancesaswedidinpreviousyears.
4.Discussion
Itisverythoughtfulofyoutohavearrangedallthisforme.Thankyouforallyouhavedoneforme.
Wearelookingforwardtoextendingourwarmreceptiontoyourrepresentativethere.
5.Exercise
MakingaInvitationandArrangement
Weareverypleasedtoacceptandwillplanto……
Aswearegoingto……atthattime,wearesorrythatweshallnotbeabletocome.
UNIT3ArrangingSchedulesforYourBoss
1.Text
电话预定房间HotelReservation
前台:
你好,这里是皇家酒店。
FrontDesk:
RoyalHotel,canIhelpyou?
客人:
我想预定明天晚上的房间。
你们到时会有空房吗?
Guest:
Yes.Iurgentlyneedaroomfortomorrownight,anddoyouhaveanyvacancies?
前台:
我们会有空房。
你需要什么样的房间?
FrontDesk:
Yes,wehave.Whatkindofroomwouldyoulike?
客人:
我要一间套房,在房间里能看见大海的景色(海景房)。
Guest:
I'dlikeasuitewithanoceanview,please.
前台:
没问题,先生。
FrontDesk:
Noproblem,sir.
客人:
这种套房要多少钱?
Guest:
Whatisthepriceofthesuite?
前台:
一晚260美元。
FrontDesk:
ItisUS$260pernight.
客人:
还有便宜一些的房间吗?
Guest:
Thendoyouhaveanythinglessexpensive?
前台:
不,先生,我们今晚没有打折的房间。
FrontDesk:
No,sir,tonightwedonothavediscountedrooms.
客人:
好吧,我去住刚才说的房间。
对了,所附260美元里包含早餐吗?
Guest:
OK,Iwilltakeit.Bytheway,doesthepriceincludebreakfast?
前台:
是的,先生。
现在请您报一下姓名。
FrontDesk:
Yes,itdoes.NowcouldIhaveyourname,please?
客人:
我叫赵林。
Guest:
MynameisZhaolin.
前台:
请您拼写一下,好吗?
FrontDesk:
Wouldyoukindlyspellitforme?
Guest:
ThatisZ-H-A-O-L-I-N.
前台:
谢谢,我记下了。
另外您预计在此停留多久?
FrontDesk:
Thankyou,Igotit.Andhowlongdoyouexpecttostay?
客人:
大约三天。
Tom:
Aboutthreedays.
前台:
好的。
我们的登记时间是在下午一点钟之后。
明天见。
FrontDesk:
OK.Ourcheck-intimeisafter1:
00pm.Andseeyoutomorrow.
客人:
谢谢。
明天见。
Guest:
Thankyou.Seeyou.
2.GrammarPoint
Whatkindof……wouldyoulike?
Whatisthepriceof……?
3.UsefulSentences
Iurgentlyneedaroomfortomorrownight,anddoyouhaveanyvacancies?
I'dlikeasuitewithanoceanview,please.
4.Discussion
Chooseahotel:
Business
ResorthotelHotelHolidayinn/hotel/village
Healthspa
MotelHostel
commercialhotelAirporthotelConferencehotel
RestaurantPlaza
5.Exercise
Howtobookagoodbusinesshotelinadvance
Whathotelfacilitiesdoyouknow?
UNIT4EstablishingTradeRelations
1.Text
DearManager:
YouwererecommendedtoourcompanybytheBankofChina,NewYorkBranch,whichtoldusthatyouexportChinesetextilesandcottonpiecegoods.
Ourcompanyimportsgeneralmerchandise.Wehavebeeninbusinesssince1935,andthereforehavewideexperienceinallthelineswehandle.
OurbankersareChaseManhattanBankandtheHongKong&ShanghaiBankingCorporationofHongKong.Theycanprovideyouinformationaboutourbusinessandfinances.
Pleaseinformusofyourtradetermsandforwardsamplesandproductbrochures.Welookforwardtoaproductivetrade.
Sincerely,
MichaelS.Barnwell
Manager
MSB/sh
2.GrammarPoint
Youwererecommendedto…by…(某公司或单位)向……推荐贵公司
havewideexperiencein…在……有丰富的经验
havebeeninbusinesssince…自……开始经商
Pleaseinformusofyourtradetermsandforwardsamplesandproductbrochures.Welookforwardtoaproductivetrade.
3.UsefulSentences
OurbankersareChaseManhattanBankandtheHongKong&ShanghaiBankingCorporationofHongKong.Theycanprovideyouinformationaboutourbusinessandfinances.
我公司开户行是大通曼哈顿银行和汇丰银行。
它们可向您提供我公司资信情况
YouwererecommendedtoourcompanybytheBankofChina,NewYorkBranch,whichtoldusthatyouexportChinesetextilesandcottonpiecegoods.
中国银行纽约分行向我公司推荐贵公司,并告知贵公司出口中国纺织品和棉布。
Ourcompanyimportsgeneralmerchandise.Wehavebeeninbusinesssince1935,andthereforehavewideexperienceinallthelineswehandle.
我公司进口杂货,已有71年的经商历史,对所经营的产品有丰富的经验。
4.Discussion
Talkabouttheoften-usedwords,phrasesandsentencepatternsinthebusinesslettersofestablishingbusinessrelations.
5.Exercise
Practisingsomeadditionalsentencepatternsaboutestablishtraderelations.
UNIT5BusinessTrip
1.Text
GettingtotheAirport
Afteryearsofstudy,Ihavedetermined确定thereareonlytwotypesofpeopleinthisworld:
thosewhogettheairportearlyandthosewhostroll散步inastheplaneisabouttotakeoff.Iftherewereanyjustice公正inthisworld,theearly-airportpeoplewouldberewarded奖励fordoingtherightthing.Andthelate-airportpeoplewouldbepunished惩罚.
2.GrammarPoint
Couldyou……,please?
What'sthepurposeof……?
Howlongwillyoubestayingin……?
3.UsefulSentences
我要办理此次班机的登机手续。
I'dliketocheckinforthisflight,please.
请把行李放在磅秤上。
Pleaseputyourluggageonthisscale.
你需要在柜台托运你的行李。
Youneedtoclaimyourbaggageatthecounter.
我可以把这件行李随身带到飞机上吗?
CanItakethisoneascarry-onbaggage?
我搭经济舱/商务舱/头等舱/。
Iamtakingeconomyclass/businessclass/firstclass.
您此次旅行的目的是什么?
What'sthepurposeofyourvisit?
预计在美国停留多久?
HowlongwillyoubestayingintheUnitedStates?
4.Discussion
Haveyouevertraveledbyairbefore?
Ifyes,howdoyoulikeyourairtravelexperiences?
Ifnot,doyouknowanythingaboutairtravel?
5.Exercise
Workwithyourpartnerandwriteoutwordsorexpressionsabouttravelbyair.
airline航空公司airport机场airterminal航空站
airfares机票airticket机票aircrew空勤人员
pilot飞行员airhostess空中小姐steward空乘
UNIT6BusinessCommunicationType
1.Text
Indeed,telephoningisnottheonly—noreventhequickest---wayofdoingbusiness.
Twopeoplewhokeepdifferentofficehours,eitherbecauseoftheirjobsortheirtimezones,mayeasilyspenddaysleavingmessagesforeachother—evenmoredaysthanittakestosendaletter.
2.GrammarPoint
BusinessCommunicationTools:
telephones(standard/fixed/wireless/mobile)
电话(标准/固定电话/无线/移动),
pages(beepers)呼叫器,
facsimilemachines传真机,
noticeboard告示板,
PersonalDigitalAssistants(PDAs)个人数位助理,
computers(desktop/laptop/notebook)
电脑(台式机/笔记本电脑/笔记型计算机)
Internet互联网…
Auxiliarytools辅助工具:
digitalcamera数码相机,
scanner扫描仪,
printer打印机,
wirelesstransmission无线传输…
3.UsefulSentences
Readandmakeanappointmenttodiscussthiswithme.
阅后安排时间与我就此信件做一讨论。
Pleaseindicateyourcomments.
请注明你的意见。
4.Discussion
Discusswithyourpartnerandlisttypesandtoolsofcommunicationmostcommonlyusedinbusiness.
5.Exercise
1.Doyouhaveamobilephone?
2.Whatistheplusandminusofusingtelephone?
3.Whatdoyouthinkistoday’smostimportantbusinesstool?
4.Whatwillyoudoifthefollowingsituationsoccurwhilemakingaphonecall?
UNIT7InternationalBusiness-cultureandcustom
1.Text
Travelingtoallcornersoftheworldgetseasierandeasier.Weliveinaglobal全球的village,buthowwelldoweknowandunderstandeachother?
Hereisasimpletest.Imagineyouhavearrangedameetingatfouro’clock.Whattimeshouldyouexpectyourforeignbusinesscolleagues同事toarrive?
Ifthey’reGerman,they’llberightontime.Ifthey’reAmerican,they’llprobablybe15minutesearly.Ifthey’reBritish,they’llbe15minuteslate,andyoushouldallowuptoanhourfortheItalians.
2.GrammarPoint
arrange
1)vi./vt.筹划;安排
e.g.I’vearrangedforataxi.
2)vt.整理;安排;布置
e.g.Thebooksarearrangedontheshelvesinalphabetic
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