CHANGE MANAGEMENT PLAN变更管理计划 英文版.docx
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CHANGE MANAGEMENT PLAN变更管理计划 英文版.docx
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CHANGEMANAGEMENTPLAN变更管理计划英文版
ChangeManagementPLAN
Version<1.0>
VERSIONHISTORY
[ProvideinformationonhowthedevelopmentanddistributionoftheChangeManagementPlan,uptothefinalpointofapproval,wascontrolledandtracked.Usethetablebelowtoprovidetheversionnumber,theauthorimplementingtheversion,thedateoftheversion,thenameofthepersonapprovingtheversion,thedatethatparticularversionwasapproved,andabriefdescriptionofthereasonforcreatingtherevisedversion.]
Version
#
Implemented
By
Revision
Date
Approved
By
Approval
Date
Reason
1.0
UPTemplateVersion:
11/30/06
NotetotheAuthor
[ThisdocumentisatemplateofaChangeManagementPlandocumentforaproject.Thetemplateincludesinstructionstotheauthor,boilerplatetext,andfieldsthatshouldbereplacedwiththevaluesspecifictotheproject.
∙Blueitalicizedtextenclosedinsquarebrackets([text])providesinstructionstothedocumentauthor,ordescribestheintent,assumptionsandcontextforcontentincludedinthisdocument.
∙Blueitalicizedtextenclosedinanglebrackets(
∙Textandtablesinblackareprovidedasboilerplateexamplesofwordingandformatsthatmaybeusedormodifiedasappropriatetoaspecificproject.Theseareofferedonlyassuggestionstoassistindevelopingprojectdocuments;theyarenotmandatoryformats.
Whenusingthistemplateforyourprojectdocument,itisrecommendedthatyoufollowthesesteps:
1.Replacealltextenclosedinanglebrackets(i.e.,
a.SelectFile>Properties>SummaryandfillintheTitlefieldwiththeDocumentNameandtheSubjectfieldwiththeProjectName.
b.SelectFile>Properties>CustomandfillintheLastModified,Status,andVersionfieldswiththeappropriateinformationforthisdocument.
c.AfteryouclickOKtoclosethedialogbox,updatethefieldsthroughoutthedocumentwiththesevaluesbyselectingEdit>SelectAll(orCtrl-A)andpressingF9.OryoucanupdateanindividualfieldbyclickingonitandpressingF9.ThismustbedoneseparatelyforHeadersandFooters.
2.Modifyboilerplatetextasappropriatetothespecificproject.
3.Toaddanynewsectionstothedocument,ensurethattheappropriateheaderandbodytextstylesaremaintained.StylesusedfortheSectionHeadingsareHeading1,Heading2andHeading3.StyleusedforboilerplatetextisBodyText.
4.ToupdatetheTableofContents,right-clickandselect“Updatefield”andchoosetheoption-“Updateentiretable”
5.Beforesubmissionofthefirstdraftofthisdocument,deletethis“NotestotheAuthor”pageandallinstructionstotheauthor,whichappearthroughoutthedocumentasblueitalicizedtextenclosedinsquarebrackets.]
TABLEOFCONTENTS
1Introduction5
1.1PurposeofTheChangeManagementPlan5
2ChangemanagementProcess5
2.1ChangeRequestProcessFlowRequirements5
2.2ChangeRequestFormandChangeManagementLog6
2.3EvaluatingandAuthorizingChangeRequests6
2.3.1ChangeControlBoard7
3Responsibilities7
AppendixA:
ChangeManagementPlanApproval8
AppendixB:
References9
AppendixC:
KeyTerms10
AppendixD:
ChangeRequestFormExample11
AppendixE:
ChangeManagementLogTemplate12
1
Introduction
1.1PurposeofTheChangeManagementPlan
[ProvidethepurposeoftheChangeManagementPlan.Thisdocumentshouldbetailoredtofittheparticularprojectneeds.]
TheChangeManagementPlandocumentsandtacksthenecessaryinformationrequiredtoeffectivelymanageprojectchangefromprojectinceptiontodelivery.
TheChangeManagementPlaniscreatedduringthePlanningPhaseoftheproject.Itsintendedaudienceistheprojectmanager,projectteam,projectsponsorandanyseniorleaderswhosesupportisneededtocarryouttheplan.
2ChangemanagementProcess
TheChangeManagementprocessestablishesanorderlyandeffectiveprocedurefortrackingthesubmission,coordination,review,evaluation,categorization,andapprovalforreleaseofallchangestotheproject’sbaselines.
2.1ChangeRequestProcessFlowRequirements
[Outlinetheprojectteam’sagreeduponchangerequest(CR)processflow.Thefollowingoutlinesagenericchangerequestprocessflow.]
Step
Description
GenerateCR
AsubmittercompletesaCRFormandsendsthecompletedformtotheChangeManager
LogCRStatus
TheChangeManagerenterstheCRintotheCRLog.TheCR’sstatusisupdatedthroughouttheCRprocessasneeded.
EvaluateCR
ProjectpersonnelreviewtheCRandprovideanestimatedlevelofefforttoprocess,anddevelopaproposedsolutionforthesuggestedchange
Authorize
Approvaltomoveforwardwithincorporatingthesuggestedchangeintotheproject/product
Implement
Ifapproved,makethenecessaryadjustmentstocarryouttherequestedchangeandcommunicateCRstatustothesubmitterandotherstakeholders
2.2
ChangeRequestFormandChangeManagementLog
[ListanddefinethedataelementstheprojectteamneedstoincludeontheChangeRequestFormandintheChangeManagementLog.ExamplesoftheseareprovidedinAppendixDandAppendixE.Ataminimum,thefollowingdatashouldbeincludedontheproject’sChangeRequestFormandChangeManagementLog.]
Element
Description
Date
ThedatetheCRwascreated
CR#
AssignedbytheChangeManager
Title
Abriefdescriptionofthechangerequest
Description
Descriptionofthedesiredchange,theimpact,orbenefitsofachangeshouldalsobedescribed
Submitter
NameofthepersoncompletingtheCRFormandwhocananswerquestionsregardingthesuggestedchange
Phone
Phonenumberofthesubmitter
Emailofthesubmitter
Product
Theproductthatthesuggestedchangeisfor
Version
Theproductversionthatthesuggestedchangeisfor
Priority
Acodethatprovidesarecommendedcategorizationoftheurgencyoftherequestedchange(High,Medium,Low)
2.3EvaluatingandAuthorizingChangeRequests
[Inordertoevaluateandprioritizeachangerequest,the“priority”and“type”ofthechangearetakenintoconsideration.Usethefirstandsecondtablesbelowtolistanddefinethe“priority”and“type”dataelementsthatareapplicablefortheproject.Thethirdtableprovidesexamplesofcommonlyusedprojectstatustypes.Thelistofelementsisatthediscretionoftheprojectmanager.]
Changerequestsareevaluatedusingthefollowingprioritycriteria:
Priority
Description
High
Medium
Low
Changerequestsareevaluatedandassignedoneormoreofthefollowingchangetypes:
Type
Description
Scope
Changeaffectingscope
Time
Changeaffectingtime
Duration
Changeaffectingduration
Cost
Changeaffectingcost
Resources
Changeaffectingresources
Deliverables
Changeaffectingdeliverables
Product
Changeaffectingproduct
Processes
Changeaffectingprocess
Quality
Changeaffectingquality
Changerequestsareevaluatedandassignedoneofthefollowingstatustypes:
Status
Description
Open
Entered/Openbutnotyetapprovedorassigned
WorkinProgress
CRapproved,assigned,andworkisprogressing
InReview
CRworkiscompletedandinfinalreviewpriortotesting
Testing
CRworkhasbeenreviewedandisbeingtested
Closed
CRworkiscomplete,haspassedalltests,andupdateshavebeenreleased.
2.3.1ChangeControlBoard
[AChangeControlBoard(CCB)isaformallyconstitutedgroupofstakeholdersresponsibleforapprovingorrejectingchangestotheprojectbaselines.Thisgroupmaymeetonapredefinedscheduleoronanasneededbasis.ThetablebelowprovidesabriefdescriptionofpersonnelactingastheChangeControlBoard(CCB)andtheirrole/levelofauthoritywithinthatgroup.]
Role
Name
Contact
Description
[InsertRole]
[InsertName]
[InsertContact#]
[InsertRoleDescription]
3Responsibilities
[Provideabriefdescriptionofpersonsresponsibleforeachstepofthechangemanagementprocessfortheproject.]
Role
Name
Contact
Description
ProjectManager
ChangeManager
[InsertRole]
[InsertName]
[InsertContact#]
[InsertRoleDescription]
AppendixA:
ChangeManagementPlanApproval
Theundersignedacknowledgetheyhavereviewedthe
[Listtheindividualswhosesignaturesaredesired.ExamplesofsuchindividualsareBusinessSteward,ProjectManagerorProjectSponsor.Addadditionallinesforsignatureasnecessary.Althoughsignaturesaredesired,theyarenotalwaysrequiredtomoveforwardwiththepracticesoutlinedwithinthisdocument.]
Signature:
Date:
PrintName:
Title:
Role:
Signature:
Date:
PrintName:
Title:
Role:
Signature:
Date:
PrintName:
Title:
Role:
AppendixB:
Ref
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