企业文化建设英文Word下载.docx
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企业文化建设英文Word下载.docx
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Anorganizationmustbecomposedofbothavarietyofcultural.Sowecandividetheseintostrongandweakculture,accordingtodifferentattributesofcultures.StrongCultureisthekeyvaluesarestronglyheldandwidelyrecognizedculturalorganizationsbythepublic.StrongCulturewillrestrictamanager'
sdecision-makingrelatedtochoiceofallmanagementfunctions.Itdetermineswhatpeopleshoulddoornotdoanything.Organizationshavestrongcultureshaveaveryclearrecognitionofthevalue.Strongculturalimpactfortheemployee'
sbehavior,andreducestaffturnoverhavemoredirectcontact.Onthecontrary,(PhilipKotler&
GaryArmstrong,[M]2010)WeakCultureisthekeyvaluesthatcannotbewidelyacceptedandstronglyinsistculturalorganizations.
Inastrongculture,theorganization'
scorevaluesarebothstronglyheldandwidelyshared.Themorememberswhoacceptthecorevalueandthegreatertheircommitmenttothosevalueis,thestrongercultureis.Consistentwiththisdefinition,astrongculturewillhaveagreatinfluenceonthebehaviorofitsemployeesbecausethehighdegreeofsharingandintensitycreatesatmosphereofhighbehaviorcontrol.
1.2ThecultureofWegman
CharacterizeWegman'
scultureisaStrongCulture.Strongcultureforthegreaterimpactofemployeebehavior,andreducestaffturnoverhaveamoredirectrelationship.Aspecialresultofastrongcultureshouldbeloweremployeeturnover.(Robbins,S.P.andCoulter,[M],2007)Astrongculturedemonstrateshighagreementamongmembersaboutwhattheorganizationstandersfor.Suchunanimityofpurposebuildscohesiveness,loyaltyandorganizationcommitment.Thesequalities,inturn,lessenemployees’propensitytoleavetheorganization.
Ingeneral,grocerystoresarenotconsideredasagoodplacetowork.Comparedwithotherprofessions,Lowincomeisinthisprofession.Theresultisanindustrythatseeshighannualturnoverrate.EmployeesatWegman,however,viewworkingforagrocerabitdifferently.Insteadofviewingtheirjobasatemporarysetbackonthewaytoamoreillustriouscareer,manyemployeesatWegmanviewworkingforthecompanyastheircareer.ThisisbecausethereisastrongcultureofWegman;
itcancultivateworkinginterestofemployeessothatemployeestakeprideatwork.Employeesandthecompanyformedaconsistentidentity.
1.3HowWegman’sculturaltoinfluencestaff
Wegmanwanttolettheculturewhichisdynamic,happy,mutualaid,loyaltycanaffecteveryemployee,andwillsustainthisculture.Therefore,theWegmanhasdonealot
●Ingrainedmanagers
Wegman'
scultureisingrainedintheseniormanagers.Morethanhalfofthesemanagersstartworkingheresinceateenager.Wegman'
sculturalimpactonthemisprofound.TheyhavebeenworkingatWegmanatleasttwodecades;
theirfeelingsofWegmanaredeep.Theirunderstandingofthecompany'
scultureisalsoverythorough.Thus,thesemanagersleadershipemployees,theywillfollowtheWegman'
sculture,whichcancultivatealoyalWegman'
semployees.Thisenablestheformationofculturalheritage
●Carefulselectionemployees
Wegman’sisverycarefullyinselectingemployees.EmployeesatWegmanarenotselectedbasedonthementalabilityorexperience,butintheinterestofthecandidatesasajudgmentstandard.Wegmanwishtohireemployeesarealinterestinfood,theycanhelpthecompanymaintainconcernedonthedeliciousfood.SuchemployeesareinlinewithWegman'
sownculture,theyarealsomorelikelytoacceptthecompany'
sothercultures.
●Cautiousexpansion
BecauseWegman’scarefullyselectsemployees.Sothegrowthisoftenslowandmeticulous,withonlytwonewstoresopenedeachyear.WhilethisrateofexpansionisslowbutitcanensurethateachstorecontainsastrongcultureofWegmanWhenanewstoreisopened,employeesfromexistingstoresarebroughtintothenewstoretomaintaintheculture.Theexitingemployeesarethenabletotransmittheirknowledgeandthestore’svaluestothenewemployees.
2.Wegman'
sCulture
2.1TheprimarysourceofWegman'
sculture
Theorganization'
scurrentcustoms,tradition,andthegeneralwayofdoingthingsarelargelyduetowhatitinhasdonebeforeanddegreeofsuccessithashadwiththoseendeavors.Thisleadsustotheultimatesourceofanorganization’sculture:
itsfounder.
Foundersoftheorganizationtraditionallyhaveamajorimpactontheearlyculture.Theyhaveavisionofwhattheorganizationshouldbedoingsomethingforfuture.Theydonotacceptthepreviouspracticeortheshacklesofideology.(LiSufang[J]2009)Atypicalfeatureoftheneworganizationissmallsize.Thisisfurtherbeneficialthatthefounderimpositionsoftheirownvisiononallmembers.Therearethreewaystocreateacultural.
●First:
foundershireandkeeponlyemployeewhothinkandfeelthesamewaytheydo.
●Secondindoctrinationandsocializeemployeestotheirwayofthinkingandfeeling.
●Finallyfounders’ownbehavioractsasarolemodelthatencourageemployeestoidentifywiththemandtherebyinternalizetheirbeliefs,values,andassumption.
sflagshipstorelocatedinNewYork,whichisthebrothersofJohnandWalterWegmanfoundedin1930.Itsspecialfeatureisacoffeeshopthatseatedinthestorecanaccommodate300people.Obviously,founderspayattentiontothedeliciousfoodshighly.Therefore,theyhirepeoplewhoarereallyinterestedinfood.Thishelpstomaintainthefounders’ideasfocusingonthefood,creatingtheoriginalWegman'
sculture.Wegman'
sdevelopmentitseemstobesuccessfultoday.Thus,thefounders’attentiontothedeliciousfoodbecomesseenasaprimarydeterminantofthatsuccess.Hissuccessorisconstantlystrengthenedanddevelopednewcultures,suchasincreasedemployeebenefits.Atthispoint,thefounders’entirepersonalitybecomesembeddedinthecultureoftheWegman.
2.2Sustainownculture
Onceacultureisinplace,therearepracticeswithintheorganizationthatacttomaintainitbygivingemployeesasetofsimilarexperiences.Theselectionprocess,performanceevaluationcritical,traininganddevelopmentactivities,andpromotionensurethatthosehiredfitinwiththeculture,rewardthosewhosupportit.(StephenP.Robbins&
TimothyA.Judge[M]2008)InsustainWegman’sculturalprocess,mainlyusedtwomethods:
Selectionpractices,theactionsoftopmanagement.
●Selectionpractices
Theexplicitgoaloftheselectionprocessisidentifyandhireindividualswhohavetheknowledge,skills,andabilitiestoperformthejobwithinthejobwithintheorganizationsuccessfully.Wegmanisafoodstore,hehiredstaff,ofcourse,isinterestedinfoodasaconditionofselection.ThisselectioncriteriaandWegman'
sculturetomaintainhaveasignificantrelationship.Inthisway,thecompanyintheselectionstaffprocessinsistedtheWegmanculture,screeningoutthosewhoarenotinterestedinfood,orthreatenWegman'
●Theactionsoftopmanagement
Theactionsofthetopmanagementalsohaveamajorimpactontheorganization’sculture.Topmanagement,throughwhattheysayandbehaviortoestablishtherolemodel,penetratingintotheorganizationusedtomaintaintheorganization'
sfirstgenerationofmanagerstofocusonemployeeinterestinfood,sowhetherintentionalornotemployeeswillpayattentiontofood’sconcerns.Walter'
ssonRobertservedasPresident,hebelievedhimselfandtheemployeehasnotdifferent,Walter'
ssonaspresident,heandthestaffdonotconsiderthemselvesdifferent,soheimmediatelyincreasethenumberofemployeesgenerousbenefits,suchasprofitsharingandmedicalcoveragecompletelypaidforbythecompany.NowtheWegmanpresidentisRobert'
ssonDanny.HecontinuedtocarryforwardtheWegman'
straditionalofconcerningforitsemployees
2.3Anotherwaystomaintaincompany'
sculture——Socialization
Inadditiontoselectionpracticesandactingoftopmanagement,maintainedorganizationcultureapproachtherearemanytypes.Socializationisaneffectivemethod.Nomatterhowgoodorganizationdoesinstaffselectionandrecruitment,newemployeescannotfullyadapttotheorganizationalculture.Becausetheyarenotfamiliarwiththeorganization'
sculture.(StephenP.Robbins&
TimothyJudge[M]2008)Newemployeesarelikelytodisturbtheconceptsandhabitsthatareinplacedinorganization.Organizationswill,therefore,needtohelpnewemployeesadapttotheorganization'
sculture.Theadaptationprocessiscalledsocialization
Socializationcanbedividedintothreestages.PrearrivalStage:
IncludingalllearningactivitiesoccurredbeforethenewmemberstoparticipateinOrganization.Duringthisphase,wecanclearlyseeeachindividual'
sdifferentvaluesandexpectationsofthecompany.EncounterStage:
Atthisstage,newmemberscanseethetruecharacteroftheorganization.Newemployeesmayfacetodisconnectedproblembetweenpersonalexpectationsandreality.Theperiodisacrucialstageoftheprocesssocialization.Itiswhentheorganizationseekstomoldtheoutsidersintoanemployee“ingoodstanding”MetamorphosisStage:
Tosolvetheproblemduringthecollisionmaylastarelativelylongperiodoftime.Thenewemployeemastersthe
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