015培训师资料(Microsoft)-.ppt

015培训师资料(Microsoft)-.ppt

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21SecretstoBecomingAGoodSpeakerKai-FuLeeManagingDirectorMicrosoftResearch,ChinaWePresentEveryDay!

Notjustconferencetalks.ProductgroupmeetingsBillG/TABmeetingsPreambletoademoConvinceaproductgrouptobeinterestedPresentpatenttoalawyerPresentagroupresultatoffsite“Elevator”talksButImnotgoodatit.Presentationskillscanbeacquired.Examples:

BillGatesKai-FuLeeWhatYoullLearnToday:

CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.WhatisCommunicationSkills?

Verbal（wordsspoken）Vocal（tone,range,appeal,credibilityofvoice）Visual（physicalappearance,clothing,gestures,eyecontact）7%38%55%CommunicationSkills“Withouteffectivedelivery,aspeechofthehighestmentalcapacitycanbeheldinnoesteem.Witheffectivedelivery,evenonewithmoderateabilitiesmaysurpassthoseofthehighesttalent.”-Cicero“Themanwhocanthinkanddoesnotknowhowtoexpresswhathethinksisatthelevelofhimwhocannotthink.”-PericlesTheImportanceofCommunicationSkillsCommunicationSkills=Fake?

MostimportantfactorisPASSION!

Ifyourepassionate,yourvocal&visualskillswillcomenaturally.Passioncouldcomefromsubject,experience,orenvironment.“ThereisjustonesurecureforbadspeechesGettrulyexcitedonthesubject,and99percentofthefaultsofyourspeakingwilldisappear.”-RobertMontgomeryButthereareskillstobelearned.Likereading,writing,typing.Mustlearnthis,ifyouwantyourworktobeunderstood!

VerbalSkillsBesimpleandclear!

Dontramble.Stoptothinkifyouneedto.Exampleone:

DanQuaylecelebratesdemocracy:

Exampletwo:

DanQuayletryingtosay“Amindisaterriblethingtowaste”VerbalSkillsSpeakingisnotlikewriting!

Usesimplewords.Dontusecomplexsentences.Canyouunderstandthis:

Dontuseambiguouswordsinspeech.VocalSkillsProject&resonateyourvoice.No“UM”sand“ER”s.（Pauseinstead）.Silenceisatool（Todrawattention）.VocalSkillsPlayyourvoicewithpitchandtempo.Toamplifyapoint,slowdown,speakloudly,exaggerateinotation,pauseintherightplaces.“Youareright.Iamwrong”StalintoTrotsky“Asknotwhatyourcountrycandoforyou;askwhatyoucandoforyourcountry”-JohnF.KennedyBADEXAMPLE:

“Iwelcomethiskindofexamination,becausepeoplehavetoknowwhethertheirpresidentisacrook.Well,Imnotacrook.”-RichardM.NixonDontuseiteverywhere!

VocalSkills:

Samemessage;manywaystodeiverJohnKennedy:

“Youneedtocontributetoyourcountry”“Asknotwhatyourcountrycandoforyou;askwhatyoucandoforyourcountry”.Quaylevs.BensonDebate:

Quayle:

IhaveasmuchexperienceintheCongressasJackKennedydidwhenhesoughtthepresidency.Answer1:

“JackKennedyisbetterthanyou.”Answer2:

Senator,IservedwithJackKennedy.IknewJackKennedy.JackKennedywasafriendofmine.Senator,yourenoJackKennedy.“VocalSkills:

EnthusiasmPassion&Enthusiasm!

Ifyourenotpassionate,whyshouldwecare?

Example:

MartinLutherKingIhaveadream.ThatonedayThisnationwillriseupLiveuptothetruemeaningtoitscreed:

Weholdthesetruthstobeself-evidentThatallmenarecreatedequal.VisualSkillsVisualSkillsTHEmostimportantAppeartrustworthy&respectful.USElection1960waswononvisualskills.ComponentsofVisualSkillsEyesBodyHandsFaceVisualSkillsEyesLookforwardataudience（trust）Dontshifteyeballs;dontlookincorner.Dontlooktoomuchatcomputerscreenoryournotes.Lookatpeoplesfaces（noteyes）3-6secondsperperson.Shiftrandomly.Nod,smile,usefacialexpression.VisualSkillsBodyStandupwhentalking.Walkaround=informal.Dont:

Rock,shake,leantoomuch.VisualSkillsHandsGesturecomplementstalk.Shouldcomenaturally,withoutthinking.Makesuretheymatch!

NeedtoexaggeratealittleEspeciallywithlargeaudience.Dontfidgetorputinpocket.Videotapewholetalk&watch.VisualSkillsFaceShowemotion!

Mostofthetime:

“Icarealotaboutthis.”“Ireallybelieveinthis.”“Ilovemywork.”Sometimes（inresponsetoquestions）.“ThisisthemostoutrageousthingIveeverheard.”“Iwillhavenothingtodowiththis.”WhatYoullLearnToday:

CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.PreparingtheTalkAlwaysOVERPREPARE!

Preparationincludes:

Researchingthebackground.Organizingthetalk.Writingtheslides.Rehearsingthetalk.Lastminutethings.ResearchingtheBackgroundWhenyoureinvited,findout:

Howlongisthetalk?

Whatsthetopic?

（Saynoifyoudontcareaboutthetopic）.Whostheaudience.Onceyousayyes,youareCOMMITTEDtodoagreatjob.OrganizingtheTalkYourethesalesman.Firstlessonforsalesmen:

“Tellthemwhatyouregoingtosay.Sayit.Tellthemwhatyousaid”Verysimilartoyourpaper!

TheCentralMessage（it）Peoplewillnotremembereverything.HaveONEclearwalk-awaymessage.Whatdoyouwantpeopletorememberin3months?

Theanswertothequestion:

“Howwasthetalk?

”Repeatit!

TheOpeningSaysomethingprovoking!

Give