知识管理和组织学习.docx
- 文档编号:20336992
- 上传时间:2023-04-25
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知识管理和组织学习.docx
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知识管理和组织学习
InConclusion:
•Anorganizationmustdetermineitsknowledgemanagementstrategies,processesandmetrics•Itmustreviewitsstrategies.,processesandmetricsperiodically•Technologyevolvesrapidly.Thereforethestrategies,processesandmetricsshouldnotdependontechnology•Selectappropriatetechnologiesandevaluatethemfromtimetotime
Wheredidknowledgemanagementcomefrom•Isitareplacementforbusinessprocessreengineering?
Isitduetoglobalization?
•Intellectualantecedents–Economics,Sociology,Philosophyandpsychology–Rigorineconomics,observationalrichnessofsociologyandtheunderstandingofphilosophyandpsychologygiveknowledgemanagementitsintellectualscope•Practices–Informationmanagement–Humanfactors/humancapitolmovement
Transformingknowledge•TacittoTacit–E-meetings,Synchronouscollaboration(chat•ExplicittoTacit–Visualization,Browsablevideo/audioofrepresentations•TacittoExplicit–Answeringquestions,Annotations•ExplicittoExplicit–Textsearch,Documentcategorization
DataMiningforKnowledgeManagement•DataMiningisakeytechnologyforknowledgemanagement•Minethedatatodeterminethecompetitorstrategytoimprovebusiness;alsotoenhanceone’sownstrategy•Targetedmarketingtocustomerstoimprovesales•Determinestrategiesforemployeeretentionandbenefits•Insummarydataminingiskeytobetterbusinessintelligenceandbusinessintelligenceiskeytoeffectiveknowledgemanagement
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- 关 键 词:
- 知识 管理 组织 学习
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