导游人员管理暂行规定附英文Word文档格式.docx
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导游人员管理暂行规定附英文Word文档格式.docx
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(一)必须是中华人民共和国公民,热爱祖国,拥护社会主义制度,遵纪守法,遵守旅游职业道德,热心为旅行者服务;
(二)具有高中以上文化水平,有胜任导游工作的语言表达能力;
(三)熟悉旅游业务,有组织接待能力;
(四)身体健康,能适应工作的需要。
第七条具备前条所列条件者,经考试合格,办理登记注册手续,方可担任导游工作。
第八条分配到旅行社工作的高等院校毕业生,具备本规定第六条所列条件者,可以担任实习导游人员,实习期满一年,经考试合格,可以转为正式导游人员。
第九条根据工作需要,旅行社可以在社会上招聘业余导游人员。
具备本规定第六条所列条件者,持有关证明,经考试合格,方可担任业余导游工作。
第十条导游人员的考试工作,由国家旅游局批准组成的全国考试委员会统一领导和部署,各省、自治区、直辖市旅游行政管理部门批准组成的考试委员会具体组织实施。
第十一条经考试合格者,由国家旅游局或者各省、自治区、直辖市旅游行政管理部门分别办理登记注册手续,并发给导游证书。
第十二条旅行社对导游人员日常管理的主要职责是:
(一)进行政治思想、职业道德、法制、纪律教育;
(二)组织导游业务培训;
(三)负责内部考核和奖惩工作;
(四)处理旅行者对导游人员的意见。
第十三条旅游行政管理部门可以派人检查导游工作,被检查的导游人员不得无理拒绝。
检查人员执行任务时,应当出示旅游行政管理部门的检查证件。
第十四条导游人员在执行任务时,应当佩戴导游证,并携带导游证书。
第十五条导游人员认真执行本规定,在工作中服务质量优异,作出重大成绩的,由旅游行政管理部门或者旅行社给予奖励。
第十六条导游人员有下列行为之一的,由旅游行政管理部门予以处罚:
(一)不履行本规定第五条规定的各项职责造成严重后果的,根据情节轻重给予行政处分,并可以扣留导游证和导游证书;
(二)违反本规定第十三条规定,无理拒绝检查的,扣留导游证和导游证书;
(三)有上述两项行为,情节恶劣的,经省、自治区、直辖市旅游行政管理部门批准,收回其导游证和导游证书,吊销导游注册。
第十七条对非法干涉导游人员执行任务,造成后果的,由旅游行政管理部门会同有关部门进行处理。
有关部门应当配合支持。
第十八条未按本规定参加考试、办理登记注册手续者,不得担任导游工作。
擅自进行导游活动,收取导游费的,由旅游行政管理部门没收全部非法所得,并可处以非法所得三倍以下的罚款。
第十九条受处罚者对旅游行政管理部门的处罚决定不服的,可以在收到处罚通知之日起十五日内,向上一级旅游行政管理部门提出申诉;
上一级旅游行政管理部门应当在收到申诉之日起十五日内予以答复。
第二十条本规定由国家旅游局负责解释,施行细则由国家旅游局制定。
第二十一条本规定自1988年3月1日起施行。
INTERIMPROVISIONSONTHEADMINISTRATIONOFAFFAIRSCONCERNINGTOURISTGUIDES
ImportantNotice:
(注意事项)
英文本源自中华人民共和国务院法制局编译,中国法制出版社出版的《中华人民
共和国涉外法规汇编》(1991年7月版).
当发生歧意时,应以法律法规颁布单位发布的中文原文为准.
ThisEnglishdocumentiscomingfromthe"
LAWSANDREGULATIONSOFTHE
PEOPLE'
SREPUBLICOFCHINAGOVERNINGFOREIGN-RELATEDMATTERS"
(1991.7)
whichiscompiledbytheBrueauofLegislativeAffairsoftheState
CouncilofthePeople'
sRepublicofChina,andispublishedbytheChina
LegalSystemPublishingHouse.
Incaseofdiscrepancy,theoriginalversioninChineseshallprevail.
WholeDocument(法规全文)
INTERIMPROVISIONSONTHEADMINISTRATIONOFAFFAIRSCONCERNING
TOURISTGUIDES
(ApprovedbytheStateCouncilonNovember14,1987andpromul-
gatedbytheNationalTourismAdministrationonDecember1,1987)
Article1
TheseProvisionsareformulatedinordertostrengthentheunified
administrationofaffairsconcerningtouristguidesthroughoutthe
country,toimprovethequalitystandardoftouristservices,toprotect
thelawfulrightsandinterestsoftouristguides,andtopromotethe
sounddevelopmentofthetouristindustry.
Article2
Theterm"
touristguides"
asusedintheseProvisions,referstothose
workingpersonnelwhomakearrangementsfortoursandsightseeingfor
tourists(includingtouristgroups,thesamebelow),serveastourist
guidesandinterpreters,andprovideotherservicesfortouristsduring
theirsightseeingtrips.
Touristguidesshall,attherequestoftourists,useforeignlanguages,
theChineseputonghuaorvariousChinesedialects,andlanguagesof
minoritynationalities,respectivelyintheirtouristwork.
Article3
Touristguidesaredividedintothreecategories:
full-itineraryguides,
localguides,andspotguides.
"
Full-itineraryguides"
refertothosepersonnelwhoareappointedor
engagedbytouristagencies(includingtouristcompanies,thesamebelow)
toprovidefull-itineraryservicesforthosetouristswhomakeatrans-
regionaltourbeyondtheconfinesofprovinces,autonomousregions,and
municipalitiesdirectlyundertheCentralGovernment."
Localguides"
refertothosepersonnelwhoareappointedorengagedbytouristagencies
toprovidetouristservicesforthosetouristswhomakeatourwithinthe
confinesofaprovince,anautonomousregion,oramunicipalitydirectly
undertheCentralGovernment."
Spotguides"
refertothosepersonnelwho
areappointedorengagedbytouristagenciestoprovidetouristservices
forthosetouristswhomakeatourwithintheconfinesofacertainscenic
spot.
Article4
Thelegitimaterightsandinterestsoftouristguidesshallbeprotected
byLawsoftheState,noinstitutionsorindividualsshallbepermittedto
interfereillegallywiththetouristguidesinexecutionoftheirtasks.
Article5
Thedutiesoftouristguidesshallbeasfollows:
(1)toacceptthetouristtasksassignedbytheirtouristagency,andmake
arrangements,inaccordancewiththereceptionplan,fortakingtourists
onasightseeingtour;
(2)toaccompanytouristsonasightseeingtour,explaintothemand
disseminateamongthemtheChineseculture;
(3)toworkincoordinationwiththedepartmentsconcernedandurgethem
tomakearrangementsforthetourists'
transportation,meals,and
accommodation,andtoprotectthesafetyofthetouristsandtheir
propertiesandbelongings;
(4)tomakethetourists'
requestsandcomplaintsknowntowhomitmay
concernandprovideassistanceinmakingarrangementsforsuchactivities
asinterviews,informaldiscussions,etc.;
(5)toanswerthequestionsandinquiriesraisedbytourists,andassist
insolvingproblemsthatcropupduringthesightseeingtour.
Article6
Touristguidesshallmeetthefollowingqualifications:
(1)theymustbecitizensofthePeople'
sRepublicofChina,haveadeep
lovefortheirmotherland,upholdthesocialistsystem,observe
disciplinesandabidebythelaws,complywiththeprofessionalethicsof
tourism,andservetouristswholeheartedly;
(2)theymusthaveaschoolingabovetheseniormiddleschoolleveland
thecommandoflanguageandpowerofexpressionneededforaqualified
touristguide;
(3)theymustbefamiliarwiththetouristbusiness,andpossessthe
abilityoforganizationinreceptionwork;
(4)theymustbeingoodhealth,andadaptabletotheneedsofwork.
Article7
ThosemeetingthequalificationsmentionedintheprecedingArticleshall
takeandpassaqualificationexaminationandgothroughtheregistration
formalitiesbeforetheyarepermittedtotakeupthejobofatourist
guide.
Article8
Graduatesofinstitutionsofhigherlearningwhohavebeenassignedto
workinatouristagencyandwhohavemetthequalificationsspecifiedin
Article6mayserveasprobationarytouristguidesforoneyearbefore
theybecomeregulartouristguidesafterpassingthequalification
examination.
Article9
Atouristagencymay,inlightofneedsofwork,advertiseforthe
engagementofamateurtouristguidesfromsociety.Thosewhohavemetthe
qualificationslistedinArticle6oftheseProvisionsshallpresentthe
relevantcertifications,passthequalificationexaminationbeforethey
arepermittedtotakeupthejobofanamateurtouristguide.
Article10
Thequalificationexaminationfortouristguidesshallbeorganizedand
administeredbytheexaminationcommittee,whichisestablishedwiththe
approvalofthetourismadministrationdepartmentoftheprovince,
autonomousregion,ormunicipalitydirectlyundertheCentralGovernment,
andbeplacedundertheunifiedleadershipandarrangementbythenational
examinationcommitteeestablishedwiththeapprovalfromtheNational
TourismAdministration.
Article11
Thosewhohavepassedthequalificationexaminationshallgothroughthe
proceduresforregistrationwiththeNationalTourismAdministrationor
withthetourismadministrationdepartmentsofvariousprovinces,
autonomousregions,ormunicipalitiesdirectlyundertheCentral
Government,andobtainthecertificatefortouristguides.
Article12
Thechiefdutiesofatouristagencyinitsroutineadministrativework
relatingtotouristguidesshallbeasfollows:
(1)tocarryoneducationinpoliticalideology,professionalethics,the
legalsystem,anddiscipline;
(2)toconducttrainingintouristbusinessoperations;
(3)toberesponsibleforassessment,rewardandpunishmentworkinside
thetouristagency;
(4)todealwithtourists'
complaintsconcerningtouristguides.
Article13
Thetourismadministrationdepartmentmaysendpersonneltoinspectthe
workoftouristguides.Thetouristguidesconcernedmaynotrefusesuch
inspectionwithoutjustification.Inspectorsshall,whileexecutingtheir
inspectiontasks,producethecertificationfortheinspectionissuedby
thetourismadministrationdepartments.
Article14
Touristguidesshall,whileexecutingtheirtasks,wearthebadgefor
touristguides,andcarryalongwiththemthecertificatefortourist
guides.
Article15
TouristguideswhohavecarriedouttheseProvisionsconscientiously,have
madegreatachievementsintheirwork,andhavedistinguishedthemselves
byofferingtouristsexcellentservice,shallberewardedbythetourism
administrationdepartmentorbytheirtouristagency.
Article16
Touristguides,whohavecommittedoneofthefollowingacts,shallbe
punishedbythetourismadministrationdepartment:
(1)thosewhofailtocarryoutthevariousdutiesstipulatedinArticle5
oftheseProvisions,andcausegraveconsequencesshall,dependingonthe
seriousnessofthecases,begivendisciplinarysanctions,andmayhave
theirtouristguides'
badgesandcertificateswithheld;
(2)thosewhounjustifiablyrefusetosubmitthemselvestoinspectionin
contraventionofthestipulationsinArticle13oftheseProvisionsshall
havetheirbadgesandcertificateswithheld;
(3)thosewh
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- 关 键 词:
- 导游 人员 管理 暂行规定 英文
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