管理学第9版练习题附答案Word格式.docx
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管理学第9版练习题附答案Word格式.docx
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14.
15.Managerialdecisionmakingisassumedtoberational.
16.
17.Oneassumptionofrationalityisthatwecannotknowallofthealternatives.
18.
19.Managerstendtooperateunderassumptionsofboundedrationality.
20.
21.StudiesoftheeventsleadinguptotheChallengerspaceshuttledisasterpointtoanescalationofcommitmentbydecisionmakers.
22.
23.Managersregularlyusetheirintuitionindecisionmaking.
24.
25.Rationalanalysisandintuitivedecisionmakingarecomplementary.
26.
27.Programmeddecisionstendtoberepetitiveandroutine.
28.
29.Rulesandpoliciesarebasicallythesame.
30.
31.Apolicyisanexplicitstatementthattellsamanagerwhatheorsheoughtoroughtnottodo.
32.
33.Thesolutiontononprogrammeddecisionmakingreliesonprocedures,rules,andpolicies.
34.
35.Mostmanagerialdecisionsintherealworldarefullynonprogrammed.
36.
37.Theidealsituationformakingdecisionsislowrisk.
38.
39.Riskistheconditioninwhichthedecisionmakerisabletoestimatethelikelihoodofcertainoutcomes.
40.
41.Riskisasituationinwhichadecisionmakerhasneithercertaintynorreasonableprobabilityestimates.
42.
43.Peoplewhohavealowtoleranceforambiguityandarerationalintheirwayofthinkingaresaidtohaveadirectivestyle.
44.
45.Decisionmakerswithananalyticstylehaveamuchlowertoleranceforambiguitythandodirectivetypes.
46.
47.Individualswithaconceptualstyletendtobeverybroadintheiroutlookandwilllookatmanyalternatives.
48.
49.Behavioral-styledecisionmakersworkwellwithothers.
50.
51.Mostmanagershavecharacteristicsofanalyticdecisionmakers.
52.
53.Accordingtotheboxedfeature,“ManagingWorkforceDiversity,”diverseemployeestendtomakedecisionsfasterthanahomogeneousgroupofemployees.
54.
55.Theanchoringeffectdescribeswhendecisionmakersfixateoninitialinformationasastartingpointandthen,onceset,theyfailtoadequatelyadjustforsubsequentinformation.
56.
57.Theavailabilitybiasdescribeswhendecisionmakerstrytocreatemeaningoutofrandomevents.
58.
59.Thesunkcosterroriswhendecisionmakersforgetthatcurrentchoicescannotcorrectthepast.
60.
DECISIONMAKINGFORTODAY’SWORLD
61.Today’sbusinessworldrevolvesaroundmakingdecisions,usuallywithcompleteoradequateinformation,andunderminimaltimepressure.62.
63.Managersneedtounderstandculturaldifferencestomakeeffectivedecisionsintoday’sfast-movingworld.
64.
65.Accordingtotheboxedfeature,“FocusonLeadership,”whenidentifyingproblems,managersmightbefromaculturethatisfocusedonproblemsolving,ortheirculturemightbeoneofsituationacceptance.
66.
67.Accordingtotheboxedfeature,“FocusonLeadership,”findingsfromstudiesbyGeertHofstedeandfromGLOBEresearchersshowthatinhighuncertaintyavoidancecountries,decisionmakingtendstobebasedmoreonintuitionthanonformalanalysis.
68.
69.Highlyreliableorganizations(HROs)areeasilytrickedbytheirsuccess.
70.
Multiple-ChoiceQuestions
Foreachofthefollowingchoosetheanswerthatmostcompletelyanswersthequestion.
71.Decisionmakingistypicallydescribedas________________,whichisaviewthatistoosimplistic.
72.
a.decidingwhatiscorrect
b.
c.puttingpreferencesonpaper
d.
e.choosingamongalternatives
f.
g.processinginformationtocompletion
h.
73.Aseriesofeightstepsthatbeginswithidentifyingaproblemandconcludeswithevaluatingthedecision’seffectivenessisthe________________.
74.
a.decision-makingprocess
c.managerialprocess
e.maximinstyle
g.boundedrationalityapproach
75.________________istheexistenceofadiscrepancybetweenanexistingandadesiredstateofaffairs.
76.
a.Anopportunity
c.Asolution
e.Aweakness
g.Aproblem
77.Inidentifyingtheproblem,amanager_________________.
78.
paresthecurrentstateofaffairswithwheretheywouldliketobe
c.expectsproblemstobedefinedbyneonlights
e.looksfordiscrepanciesthatcanbepostponed
g.willnotactwhenthereispressuretomakeadecision
79.Whichofthefollowingstatementsistrueconcerningproblemidentification?
80.
a.Problemsaregenerallyobvious.
c.Asymptomandaproblemarebasicallythesame.
e.Well-trainedmanagersgenerallyagreeonwhatisconsideredaproblem.
g.Theproblemmustbesuchthatitexertssometypeofpressureonthemanagertoact.
81.Whatisthesecondstepinthedecision-makingprocess?
82.
a.identifyingdecisioncriteria
c.allocatingweightstothecriteria
e.analyzingalternatives
g.identifyingaproblem
83.Todeterminethe_____________,amanagermustdeterminewhatisrelevantorimportanttoresolvingtheproblem.
84.
a.geocentricbehaviorneeded
c.numberofallowablealternatives
e.weightingofdecisioncriteria
g.decisioncriteria
85.Whatisthethirdstepinthedecision-makingprocess?
86.
a.allocatingweightstothecriteria
c.analyzingthealternatives
e.selectingthebestalternative
g.implementingthealternative
87.Ifallcriteriainthedecisionmakingareequal,weightingthecriteria______________.
88.
a.improvesdecisionmakingwhenlargenumbersofcriteriaareinvolved
c.isnotneeded
e.producesexcellentdecisions
g.improvesthecriteria
89.Inallocatingweightstothedecisioncriteria,whichofthefollowingishelpfultoremember?
90.
a.Allweightsmustbethesame.
c.Thetotaloftheweightsshouldsumto1.0.
e.Everyfactorcriterionconsidered,regardlessofitsimportance,mustreceivesomeweighting.
g.Assignthemostimportantcriterionascore,andthenassignweightsagainstthatstandard.
91.Whatisthestepwhereadecisionmakerwantstobecreativeincomingupwithpossiblealternative?
92.
a.allocatingweightstothecriteria
c.analyzingalternatives
e.developingalternatives
g.identifyingdecisioncriteria
93.Whenanalyzingalternatives,whatbecomesevident?
94.
a.thestrengthsandweaknessesofeachalternative
c.theweightingofalternatives
e.thelistofalternatives
g.theproblem
95.Whendevelopingalternativesinthedecision-makingprocess,whatmustamanagerdo?
96.
a.listalternatives
c.evaluatealternatives
e.weightalternatives
g.implementalternatives
97.Selectinganalternativeinthedecision-makingprocessisaccomplishedby__________________.
98.
a.choosingthealternativewiththehighestscore
c.choosingtheoneyoulikebest
e.selectingthealternativethathasthelowestprice
g.selectingthealternativethatisthemostreliable
99.InStep6ofthedecision-makingprocess,eachalternativeisevaluatedbyappraisingitagainstthe_____________.
100.
a.subjectivegoalsofthedecisionmaker
c.criteria
e.assessedvalues
g.implementationstrategy
101.______________includesconveyingadecisiontothoseaffectedandgettingtheircommitmenttoit.
102.
a.Selectinganalternative
c.Evaluatingthedecisioneffectiveness
e.Implementingthealternatives
g.Analyzingalternatives
103.Whichofthefollowingisimportantineffectivelyimplementingthechosenalternativeinthedecision-makingprocess?
104.
a.gettingupper-managementsupport
c.double-checkingyouranalysisforpotentialerrors
e.allowingthoseimpactedbytheoutcometoparticipateintheprocess
g.ignoringcriticismconcerningyourchosenalternative
105.Thefinalstepinthedecision-makingprocessisto_______________.
106.
a.pickthecriteriaforthenextdecision
c.reevaluatetheweightingsofthecriteriauntiltheyindicatethecorrectoutcome
e.evaluatetheoutcomeofthedecision
g.reassigntheratingsonthecriteriatofinddifferentoutcomes
107.Whichofthefollowingisimportanttorememberinevaluatingtheeffectivenessofthedecision-makingprocess?
108.
a.Youshouldignorecriticismconcerningthedecision-makingprocess.
c.Youmayhavetostartthewholedecisionprocessover.
e.Youwillhavetorestartthedecision-makingprocessifthedecisionislessthan50percenteffective.
g.Ninetypercentofproblemswithdecisionmakingoccurintheimplementationstep.
109.Managersareassumedtobe______________;
theymakeconsistent,value-maximizingchoiceswithinspecifiedconstraints.
110.
a.rational
c.leaders
e.organized
g.satisficers
111.Itisassumedthataperfectlyrationaldecisionmaker______________.
112.
a.doesnotfollowrationalassumptions
c.doesnotconsidervaluemaximizingasanobjective
e.offersincon
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