外贸邮件回复的各种情况模板Word文档格式.docx
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外贸邮件回复的各种情况模板Word文档格式.docx
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Quantity:
Validity:
Others:
Plsreviewtheabovepriceandletusknowyourconfirmationinanearlydate.
Lookingforwardtohearingfromyousoon
(二)我方主动询价,向客户报价
DearMr/MsXX
Wehavemetsomewhere/weknewyourinquiryaboutXXproductsonalibaba.Wearepleasedwecansupplythem,nowweherekindlyquoteyouourbestpriceasfollows:
Lookingforwardtohearingfromyousoon.
(三)询问客户产品规格:
ThanksforyourinquiryaboutXXproductsonXX,2007.
Inordertoquoteyourightprice,pleaseinformusthedetailspecificationsuchassize,weight,materialsandsoon.
三问客户对报价的意见:
1,第一次询问:
ReXXproducts,WehavequotedyouFOB/CIF/pricebye-mailddXXXX,2007..Haveyoureceivedit?
Pleasecheckitandletmeknowyourcommentsabouttheprice.
ReXXproducts,wehavee-mailedyouFOB/CIF/priceafterCantonFaironOct24,2006.Hopeyouhavereceivedit.What'
syouropinion?
Canyouacceptit?
Ifyouhaveanyproblems,pleaseletmeknow,Iwilltrytosolveit.
2,第二次询问:
RetheXXproducts,Ihavee-mailtheFOBQINGAOpricetoyouddXX,2007.AndaskedforyourcommentsonXX,2007.Butstillnoreply.Haveyoureceivedit?
Pleasereviewitandletmeknowyourcomments.Ifanyproblems,pleasedon'
thesitatetocontactus,Weshallbepleasedtobeofservicetoyouatalltimes.
Thanksinadvanceforyourquickreply!
3,第三次询问:
DearMs/MsXX
ReXXproducts,wehavequotedyouFOB/CIF/pricebye-mailafterCantonFaironOct24,2006.Butforalongtime,youhaven'
trepliedus.Sowesenttwoe-mailtoyouaskingforyourcommentsonNov9andNov21,2006.Butstillnoreply.NowI'
dliketoknowwhetheryoustillinterestedinthisitem.
ReXXproducts,wehavecontactedyoutwotimes.Butstillnoyourconfirmation.Nowourfactoryhasbeenfullofproduction.Ifyoustillcan'
tconfirm,I'
mafraidwecan'
tarrangeforyourorder.Sopleaseinformyourcustomerandsendusconfirmationassoonaspossible.
4,重新报价
1)DearMr./Ms.XX
ReXXproducts,wehavequotedyouFOBQINGAOprice,Butforalongtime,youhaven'
treplyus.Sowesenttwoe-mailtoyouaskingforyourcommentsonNov13andNov23,2006.Nowweherekindlyrequoteyoutheadjustedpriceasfollows:
USDXX/pc
Hopeyoucanacceptthisprice.Ifsamplerequired,wewillsendtoyouforyourapproval.
2))DearMr./Ms.XX
ReXXproducts,IhavequotedyouFOBQINGAOprice..Wehavecheckedourfactoryabouttheprice,Nowwehererequoteyouthenewpriceasfollows,
5,询问对新价格的意见
DearMr./Ms.XX
ReXXproducts,inordertobuildourfurtherbusinessrelationship.wehaverequoteyounewpriceonXX,2007.Haveyoureceivedit?
.Ifyoucheckothersuppliers,youwillfindthisisourbottomprice,hopeyousatisfiedthistimeandacceptit.
四,样品
a)寄样前的预备:
1)TheXXsamplesareready,nowwewouldliketoverifythespecification,sizeandquanlityandyourdetailaddress(includingtelephone,faxno.)asfollows:
Whenwereceiveyourconfirm,wewillsendittoyouASAP.
2)Retheexpressandsamplefee,wouldyousharehalf?
Becausethecostisveryhighforus.Ifyouagreethistime,whenyouorder,wewilldeducttheabovefee.
b)寄样品(告知客户品名,规格,寄样日期,快件号码等)
ReXXsamples,wehavesenttwopiecestoyoubyEMSlastweek.ThetrackingNoisXXXX,pleasecheckreceiveit.
c)询问客户是否收到样品,意见如何,检验结果,改进意见
ReXXXsamples,haveyouhavereceivedit?
NowI'
dliketoknowtheinspectionresultsandyouropinion?
Ifanyproblem,pleasedon’thesitatetoinformussothatwecantryourbesttosolveforyou.
d)寄改进后的样品
ReXXXproducts,wehavesenttheimprovedsamplestoyou,byEMSlastweek.ThetrackingNoisXXXX,pleasecheckreceiveit.Hopeyouwillbesatisfiedit.
e)询问客户是否收到样品,意见如何,检验结果
ReXXXproducts,wehavesenttheimprovedsamplestoyou,Haveyoureceivedit?
Pleaseletusknowyouropinion.Hopeyousatisfiedthistime.
五,订单
f)样品合格,是否下订单,何时下订单
(1)DearMr/MsXX
ReXXproducts,youtoldusthesampleshadpassedthetest.Nowwillyouconsiderpurchasingaboveitems?
Pleaseletusknowyouropinionatanearlydate.
Lookingforwardtohearingfromyousoon.Hopetostartanewbusinessinthenearfuture!
(2)DearMr/MsXX
ReXXproducts,youhavesentusthetestreportonDec14,2006.Andinformedusyouwouldplaceanorderforit.Nowwestillwaitforyourorder.Couldyoutellmewhenyouwillplacetheorder?
g)催问客户下订单
ReXXproducts,youtoldusyouwouldpurchaseorderonXXX,2007.Butwestillnoreplyyouorderforalongtime.Nowpleasetelluswhenyouwillordersothatwecanarrangetheproduction.ASAP.
六,信用证
h)催开信用证
RecontractNo。
XXX,wehavefaxedtheproformainvoicetoyou,theshipmentdateiscomingnear,butwestillnotreceiveyourL/Cfromourbank.
Nowwe'
dliketoknowifyouhaveissuedtheL/Cornot.Ifyes,pleasetellustheL/CNoandadvisingbankname,Ifnot,pleaseissueitassoonaspossiblesothatwecanarrangetheshipmentasperyourL/Crequest.
Whenyouissuedit,pleasefaxusthecopy.
i)修改信用证
(1)DearMr./Ms.XX
ThanksforyouL/Cissued.
Butafterreviewit,wefoundsomediscrepanciesneedtoamendasfollows:
1)PleaseamendclauseXXasto:
2)PleasedeleteclauseXX
IfyouamendtheL/C,pleasefaxittous.
Thankyou!
(2)DearMr.Mr/MsXX
RetheL/CNo.XXX,contractNo.:
XXX,youhaveconfirmedtoamendtheclause44AastoSHANGHAI,CHINAinsteadofQINGDAO,CHINA.Butwestillhaven'
treceivedtheL/Camendmentadvicefromourbank.I'
dliketoknowhaveyouinformedyourbanktoamendit?
Iamveryappreciatedforyourquickreply!
七出货事宜
DearMr.Mr/MsXX
RecontractNo.XX,wearepleasedtoinformyoutheproductsareready.Nowwe'
dliketoconfirmthefollowingdetails:
Packingsize/quanlity:
Shippingmarks:
:
Wewilltryourbesttoarrangeasperyourrequest.
Alsopleaseinformusthedetaildocumentssothatwecanmakeforyouasap.(D/A,D/P,TT时)
八给客户发装运通知
RetheorderNo.XX,theInvoiceNo.XX,thegoodshavebeenshippedonSS"
COSCONAPOLI004W"
onOct25,2006.TheB/LNoisGMQD26103016,TheETAdateisaboutNov21,2006.Thedocumentshavebeenfaxedtoyou.Pleasecheckit.
九告知客户寄单事宜
j)告诉客户寄单日期,快件号码
DearMr./Ms.XX
RetheL/CNo.XX,(ContractNoXX),invoiceNo.XX,havesenttoyoubyDHLonNov17,2006.TheDHLNois7498536846,Pleasecheckit.Maybe,ithasarrivedonNov20,2006.
十货物跟踪
k)询问客户是否收到货物,有无意见。
Re06RF33202,originaldocumentshavesenttoyoubyTNTonNov20,2006.Nowhaveyoureceiveddocumentsandpickedupthecargos?
Ifanyproblems,pleasecontactus,wewillsolveforyou.
十一:
询问结汇情况
DearMr/MSReinvoiceNoXXX,plsletusknowifyouhavearrangedpayment,Ifyouhavepaid,pleaseinformusthepaymentdateandfaxusthepaymentnoticesothatwecancheckfromourbank.Iamappreciatedforyourearlyreply.Thankyou!
十二:
其他:
1,邀请函
公司抬头
To:
客户名称From:
邀请人
Fax:
Page:
1
Phone:
Date:
INVITATION
DearMr/MS
Weherebys
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