chapter5 练习题Word格式.docx
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chapter5 练习题Word格式.docx
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Traditionalorganizationsarestructuredinapyramid,withthepowerandauthoritylocatedinthepyramid'
sbroadbase.
Thetwoprevalentorganizationstructuremodelsintoday'
sworldaretheorganicorganizationandtheinorganicorganization.
Amechanisticorganizationisbureaucraticandhierarchical.
Anorganicorganizationtendstobeflexibleandhavefewformalrules.
Innovatorsneedtheefficiency,stability,andtightcontrolsofamechanisticstructureratherthananorganicstructure.
Therelationshipbetweenorganizationalsizeandstructuretendstobelinear.
JoanWoodwardattemptedtovieworganizationalstructurefromatechnologicalperspective.
Woodwardconcludedthatmassproductionworkedbestwithanorganicorganizationstructure.
Thestabilityofamechanisticstructureseemstoworkbestintoday'
sdynamicanduncertainbusinessenvironment.
Thestrengthofasimplestructureisthateverythingdependsonasingleperson.
Astrengthofafunctionalstructureisthatitavoidsduplication.
Aweaknessofthedivisionalstructureisthatduplicationtendstooccur.
Inateamstructure,teammembersarenotheldresponsiblefortheirdecisions.
Inateamstructure,thereisaclearlineofmanagerialauthorityfromtoptobottom.
Employeesinanorganizationwithamatrixdesigncanhavetwobossesforthesamejob.
Asignificantadvantageofthematrixstructureistheclearchainofcommandfromtoptobottomoftheorganization.
Whenemployeesinamatrixstructurefinishaproject,theygobacktotheirfunctionaldepartment.
Whenemployeesinaprojectstructurefinishaproject,theygobacktotheiroriginaldepartment.
Verticalboundariesseparateemployeesbytheirrankinanorganization.
Horizontalboundariesseparateemployeesbytheamountofpowertheyhaveinanorganization.
Avirtualorganizationreliesonfreelancerswhohavenopermanentstatusorpositionintheorganization.
Managerswanttoeliminateboundariesinorganizationsprimarilytoincreasestabilityandreduceflexibility.
Horizontalboundariesseparateemployeesbythespecializationoftheirjob.
Avirtualorganizationmaydisintegrateafteritfinishesitstask.
Alllearningorganizationsshareadistinctstructure.
Thebiggestissueinworkersworkingathomeoroff-siteinvolvesfairness.
Alearningorganizationputsanenormousamountofeffortonmakingsurethatallofitsemployeesareenrolledinsomekindofuniversitylevelclass.
WhenyoucallJetBlueyouarelikelytospeaktoanagentinalargeofficeinIndia.
Contingentworkersmaymakeupto40percentoftheworkforcebytheendofthedecade.
II.Choosethebestanswers
43)Organizationaldesignrequiresamanagerto________.
A)organizegroupswithinanorganization
B)changethecultureofanorganization
C)changeordevelopthestructureofanorganization
D)changethelogoofanorganization
44)AllofthefollowingarepartoftheprocessoforganizationaldesignEXCEPT________.
A)decidinghowspecializedjobsshouldbe
B)determiningrulesforemployeebehavior
C)determiningthelevelatwhichdecisionsaremade
D)determininggoalsfortheorganization
45)WhichofthefollowingareNOTbasicelementsoforganizationalstructure?
A)workspecialization,spanofcontrol
B)chainofcommand,lineauthority
C)centralization,decentralization
D)departmentalization,formalization
46)Whichofthefollowingissynonymouswithworkspecialization?
A)divisionoflabor
B)jobdiscrimination
C)chainofcommand
D)jobpreference
47)Whichstatementaccuratelydefinesworkspecialization?
A)Itisthedegreetowhichtasksaregroupedtogether.
B)Individualemployeesspecializeindoingpartofanactivityratherthantheentireactivity.
C)Jobsarerankedrelativeonlytotheirworthorvaluetothebusinesses.
D)Workspecializationclarifieswhoreportstowhom.
48)Earlysupportersofworkspecializationsawitas________.
A)areliablewaytoincreaseproductivity
B)agoodwaytoincreaseemployeemorale
C)asourceofinnovation
D)animmoralwaytocoerceworkersintogreaterproductivity
49)Earlyusersofworkspecializationintheearlytwentiethcenturyfoundthatthepracticeultimatelyresultedin________.
A)higherprofitsandbetteremployeemorale
B)boredworkerswithlowmorale
C)hugeandpermanentproductivitygains
D)bettercommunicationamongemployees
50)Today,managersfavorthisapproachinsteadofworkspecialization.
A)Alltasksareperformedbyallemployees.
B)Partnersswitchjobseveryhalfhour.
C)Employeesperformabroadrangeoftasks.
D)Monotonoustasksaresharedbyallemployees.
51)Functionaldepartmentalizationgroupsjobsby________.
A)taskstheyperform
B)territoriestheyserve
C)productsorservicestheymanufactureorproduce
D)typeofcustomertheyserve
52)________departmentalizationisbasedonterritoryorthephysicallocationofemployeesorcustomers.
A)Functional
B)Product
C)Geographic
D)Matrix
53)Asoapcompanythatfeaturesabathsoapdepartment,alaundrydetergentdepartment,andadishsoapdepartmentisusingwhichofthefollowing?
A)processdepartmentalization
B)functionaldepartmentalization
C)productdepartmentalization
D)customerdepartmentalization
54)Whatkindofdepartmentalizationwouldbeinplaceinagovernmentagencyinwhichthereareseparatedepartmentsthatprovideservicesforemployers,employedworkers,unemployedworkers,andthedisabled?
A)product
B)geographic
C)outcome
D)customer
55)Statemotorvehicleofficesusuallyusethiskindofdepartmentalization.
B)functional
C)customer
D)process
56)Thelineofauthoritythatextendsfromtheupperlevelsofmanagementtothelowestlevelsoftheorganizationistermedthe________.
A)chainofresponsibility
B)unityofcommand
C)staffauthority
D)chainofcommand
57)Thechainofcommandanswersthisquestion.
A)WheredoIgoforhelp?
B)HowdoIknowwhenthetaskiscomplete?
C)Whataretherules?
D)Whoreportstowhom?
58)Authoritygivesanindividualtherighttodothis.
A)giveorders
B)reprimandemployees
C)commandrespect
D)obeyorders
59)Inthechainofcommand,eachpersonaboveyou________.
A)hasspecialprivileges
B)receiveshigherpay
C)haslineauthority
D)hasnorighttogiveyouorders
60)Staffmanagershaveauthorityover________.
A)specialsupportemployeesonly
B)linemanagers
C)middlemanagers
D)thepersonabovetheminthechainofcommand
61)Lineauthoritygivesamanagertheabilitytodirecttheworkof________.
A)anyemployeeinthefirm
B)anysubordinate
C)anysubordinate,afterconsultingwiththenexthigherlevel
D)onlysubordinatesoneleveldown
62)________preventsasingleemployeefromgettingconflictingordersfromtwodifferentsuperiors.
A)Lineauthority
B)Unityofcommand
C)Staffauthority
D)Chainofcommand
63)Theimportanceofunityofcommandhasdiminishedintoday'
sworkplacebecauseofitstendencytobe________.
A)inflexibleandinefficient
B)ethicallyquestionable
C)chauvinisticanddictatorial
D)toodecisive
64)Whichofthefollowingstatementsistrue?
A)Powerisaright.
B)Authorityisone'
sabilitytoinfluencedecisions.
C)Authorityisaright.
D)Bothpowerandauthorityarerights.
65)________istheobligationorexpectationtoperformaduty.
A)Responsibility
C)Chainofcommand
D)Spanofcontrol
66)Thepersonalsecretaryofatopmanagermayhave________.
A)powerbutnotauthority
B)authoritybutnotpower
C)powerandauthority
D)lineauthoritybutnotstaffauthority
67)Whichofthefollowingstatementsistrue?
A)Powerisatypeofauthority.
B)Authorityandpowerareidentical.
C)Authorityisatypeofpower.
D)Powerisdeterminedbyhorizontalpositioninanorganization.
68)Asrepresentedinapowercone,powerisbasedon________.
A)verticalpositiononly
B)horizontalpositiononly
C)distancefromthecenteronly
D)verticalpositionanddistancefromthecenter
69)Asrepresentedinahierarchicalorganizationdiagram,authorityisbasedon________.
D)horizontalandverticalposition
70)Aconstructionsitesupervisorwhoseesanimpendingthunderstormandtellsworkerstogohomeisdemonstrating________.
A)l
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