商务战略论文完整版文档格式.docx
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商务战略论文完整版文档格式.docx
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LaingHan(20085878018)
ZhouWeifeng(20085878271)
CLASS:
InternationalTrade
MAJOR:
BusinessStrategy
TO:
Will.Zhang
DATE:
May27,2010
CONTENTS
Introduction2
SectionOneTheDevelopmentoftheStrategy3
1.1TheFirstStage3
1.2TheSecondStage4
1.3TheThirdStage6
1.4TheFourthStage7
SectionTwoExternalEnvironmentAnalysis7
2.1ThePESTELAnalysis7
2.2TheIndustrialAnalysis11
SectionThreeTheInternalAnalysis13
3.1Introductionoftheproducts13
3.2TheBostonMatrix15
3.3developmentandfuture16
3.4organizationstructureandculture16
3.5Haiergroup'
smarketingchannel'
sdevelopmentandthestatusquo.18
3.6Haier’svaluechain18
SectionFourTheSWOTAnalysis19
SectionFivetheCurrentStrategy21
Conclusions23
References24
Appendices25
Introduction
HaieristheleadingbrandofwhitegoodsgloballyandthemostvaluablebrandinChina.Withits29manufacturingplants,8comprehensiveR&
Dcenters,19overseastradingcompaniesacrosstheworldandmorethan60,000globalemployees,Haierhasinvolvedintoagiantmultinationalcorporation.WeusethePESTELandSWOTtoanalysistheHaier’sinternalandexternalenvironment,andwediscussthefutureoftheHaieranditsdevelopment.Wefilesismainfrominternetandbooks,itsallthesecondinformation.Thisreportconsistsoffivesection,thesection1isintroducedtheHaier’susedstrategies,thesection2and3isanalysistheHaier’sinternalandexternal.Thesection4isusetheSWOTtoanalysistheHaier,andthelastsectionisintroducetheHaier’scurrentstrategy.
SectionOneTheDevelopmentoftheStrategy
1.1TheFirstStage
BrandBuildingPhase(1984-1991)
Thefirst,weshouldunderstandthisphase.IntheearlydaysofChina'
sreformandopening,themarketwasstillrelativelycontrolled;
alimitedsupplyofgoodswasinsufficienttomeettheenormousdemand.Economicconditionsintheearly1980sweresuchthattobuyarefrigeratorrequiredfirstobtaininga'
refrigeratorcoupon.'
Haierobservedthatthedemandwasunrelatedtoproductcompetitiveness,butwasratherabyproductofaclosedsystemwhichkeptcompaniesfromtappinganenormouspotentialmarketforhighqualityconsumergoods.
Asaresult,Haierestablishedthe"
BrandBuildingStrategy"
andthe"
ZeroDefect"
qualitystandard.Innotime,Haierreapedtherewardsoftheseinitiatives.In1988,inonlyitsfourthyearofexistence,HaierearnedthefirsteverNationalGoldMedalawardedinChina'
srefrigeratorindustry.
Bythelatel980s,timeswerechangingandthemarketwasfloodedwithrefrigerators,forcingmanysupplierstocutprices.Despitetheglut,Haier'
sproductsremainedconsistentlypopularandthecompanywasevenabletoincreasepricesby12%.
Features:
Byonlyfocusingonrefrigerators,Haierwasabletoaccumulatevaluablebusinessandmanagementexperience.Thisexperienceallowedthecompanytobuildamanagementmodelwhichcouldbeusedwithfuturebusinessunits.
Achievements:
HaierwasabletotransformitselffromasmallfactoryoperatingatanannuallossofnearlyRMB1,470,000intothenumberonerefrigeratorbrandinChina.
Onthebasisofmyanalysis,Ithinkthattoestablishgoodbrandisauniqueproductfortheidentityoftheprocess.Itcannotonlyincreaseconsumerproductstomemory,makesiteasierforthemtoberelativetootherbrandproductstotheproductorientation.But,thebrandpersonalityandshapeofconsumerproductslikecanproduceafamiliarfeeling,andreliability,nurturancebuyinghabits.Asthebrandcanmakeenterpriseinthefiercecompetition,themarketischangingrapidlyexclusivecoquettish.Investigationshows,thedegreeofattentionbrandwithitsmarketshareisveryclose.Thesuccessfulbrands,willattractmoreattentionandbuybuy,maketheinternatilnalmarketrises.Thereforethestrongbrandwillgetcustomerloyalty,theirweightafterspendingtheturnover,atleastincertainlevelcanbemaintained.Andagoodbrandcanmaketheenterprise'
sproductpriceincrease,thusobtainsthesubstantialprofits.Rolls-Roycecars,suchasthebrand,itgivestheimpressionisrare,excellentquality,reflectingtheusersandthenoblequalities.Soevenifitspriceistoohigh,withthechase.
Goodbrandenterprisename,notincludingtheproductitself,appearance,packagingdesign,orforitstrademarkfont,shape,artdesignandcolor,alsoshouldsuchsubstancessuchasenterprisetenet,includingoperatingprinciple,behaviorcriterion,themanagementphilosophyofspirit,etc.Therefore,theoutstandingbrandshouldhavedistinctiveanduniquepersonalityandprotrudingfromtherivalproducts,ideally,ownbrandcanbecomethegenerationofthisproduct,suchas"
McDonald'
shamburgerissynonymouswith"
"
business"
isaPDA.
Haiergroupintheestablishmentandcreateitsownbrandstrategyisveryattentionwhenusingvariousmarketingactivitiesandpropaganda,fullytappingpotentialoutstandinghaier'
strademarkdesign,slogans,televisionandmagazineads,etc.Forexample,haier'
sciimageplanning,outsideaunifiedimage,haierfromseveralletterstotwochildren,sothatpeoplewillquicklythinkhaierproducts,andhaieracceptance"
sincereforever!
"
Toimprovethehaier,visibility,haierbrandimage/hasplayedasignificantrole.
So,brandbuildingphaseissuitforHaier.
1.2TheSecondStage
DiversificationDevelopmentPhase(1991-1998)
Since1992,Haierstarttoexpandtheirtypeofproducts.Theystarttoproducemoredifferenttypeofproducts.StarttoimplementDiversificationDevelopmentPhase.Throughmergers,acquisitions,jointventure,cooperation.Haierisnotonlyproducerefrigeratorproducts,theystarttoproduceairconditioners,washingmachinesetc.Theyenterthewhitegoodsindustryinahighspeed.
1997,withproducingdigitalTVasamark.HaierstarttheirproductioninBlackAppliances.
1998,HaiertrytodevelopincomputerindustrywhichcallBeigeAppliancesinforeigncountry.
Intheprocessofexpandtion,Haierusingthemethodofeating“shock”fishforthecapitaloperation.Haierinsistofusingintangibleassetstoactivatetangibleassets.Thatmeansusingtheadvancedmanagementconceptandmanagementmethodtoactivatetheresourcesaremergers.Furthermore,useingtheconceptandmethodwithHaiercharacteristicsensurethesuccessrateofcapitaloperationandrealizingexpantionwithlowcost.ItachievedintheshortestpossibletimetomakethelargestscaleofHaier.Andmakethecompantmorepowerful.householdapplianceindustryisstillthemainindustryofHaier.Itmake40%-70%ofthetotalmoneyofthesale.
2001,HaierusinghtereputationofthebrandcreatedinthehouseholdapplianceindustrytoenterFinanceindustryandbuildupaHaier’sfinancestructure.InculdingcapturingQingdaocommercialbank,ChangJiangsecurities,foundedinsuranceagency,LifeinsurancecomapnyandFinancialcompany.Thiskindofmeasurebuildupthefoundationofentertheinternationalcapitalmarket.Itprovideabigerstageforthecompanydevelopment.
ThefrigeratorbecomethecorecompetitivenessofHaier.SoHaierstarttheirdiversificationdevelopmentphase.Theyaccordingtheabilityofthecompany,theydidnotdevelopinahurry,theydiditstepbystep.Thecorefoundationisthemanagement,brandandthesale-serviceability.Furthermore,accordingtotherelateddegreeofthenewindustrytochoosewhichonetoenterforst.Itisbecausediversificatebusinesssuccessrateisrelatedtotherelateddegreeoftheitsoriginalindustry.Morerelated,highersuccessfulrate.SoHaieraccordingtotherelateddegreetoenterthenewindustry.Theyenterthenewindustrywhichishighrelatedfirst,normalrelatdsecondly,andthenlowrelatedlastly.Accordingtothesituation,thereisthreedifferentmethodtoenternewindustry.ThefirstmethodisInternaldevelopment,thismethodmalydependsonthecompany’sownbusinessresourcestoenterthenewindustry.Thesecondmethodisexternalmergerandacquisition,thoughmergerandacquisitionthecompanytoenterthenewindustry.ThethirdmethodisJointventurecooperation,thoughbuilduptheJointventurecooperationrelationshipwithothercompanytoenterthenewindustry.
1.3TheThirdStage
GlobalizationPhase(1998-2005)
Inthe21stcentury,globalizationprovidedopportunitiesforChinesecompaniestoearnforeignexchangebyleveraginglowerproductioncostsandfunctioningasanoriginalequipmentmanufacturer(OEM),formultinationalcorporations(MNCs).ButasChinadevelopedeconomically,risinglaborcostsmeantthatChina'
stimeastheworld'
s'
factoryfloor'
wouldsoonbecomingtoanend,andmanyMNCsshiftedtheirproductionfacilitiestocountries,suchasVietnam,whichofferedacheapersourceoflabor.ThoseChinesemanufacturerswhocontinuedtorelyoncut-rateproductiontoattractbusinesssoonfoundthemselvesabandonedbytheirinternationalpartners.Haier'
sviewwasthatintheageofglobalization,onlythoseMNCswiththeirownproprietaryintellectualpropertyandstrongbrandidentitieswouldbecompetitiveintheworldbusinessarena.Facedwiththisreality,Haierknewthetimewasrighttogoglobal.
TheHaierGroupimplementedathree-stepglobalizationstrategy:
1)enterinternationalmainstreammarkets;
2)utilizemainsaleschannelstodeepenmarketpenetration;
3)establishHaierasaninternationallyrecognizedglobalbrand.
Achievementsinthisphase:
Atripartite(design/production/marketing)operationalframeworkwasestablishedi
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