旅游英语Word文件下载.docx
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旅游英语Word文件下载.docx
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PartOneUnitTwoP7
1.导游的专业性有哪几方面体现?
Howprofessionalyouarewilldependonhowyoudress,yourabilitytouseandunderstandlanguages,yourmannersandsocialskillsandyourattitudetowardyourworkandthepeopleyouareprovidingservicesto.(导游的专业性体现在穿着,使用和理解语言的能力,礼仪举止,社交技巧,对待工作以及顾客的态度)
2.<
选择>
导游的衣着(不能太随便或太正式)
Clothesthataretoocasualortoodressymightoffendguests.(衣着太随便或太正式会得罪客人)Ifyourhairneedstobecombedorcut,faceneedstobeshaved,oryouarewearingtoomuchmake-up,theywillseethatyoudonottakecareofyourselfverywell,andwillwonderhowyouwillbeabletotakecareofthem.(如果你的头发或胡须长到需要剃了,或者你化了太浓的妆,他们会觉得你对自己不负责任,而后会怕你对他们不负责任)
3.(什么意思)Youcangetmoreco-operationwithsugarthanyoucanwithsalt.
UnitThreeP11
1.<
(了解一下)
Ifyoudoathoroughjob,youwillknowexactlywhenandwhattodoandsay,wheretogoandhowlongitwilltakewhenyoumeetyourguests.(如果你对工作考虑周到,你会正确的知道在什么时候怎样的做和说,去哪里以及所需花的时间)Youshouldevenhaveagoodideaofwhattypeofproblemsthatmightariseduringthecourseofthetour.(你甚到应该事先知道在旅程中有可能出现的各类问题)Asatourguide,planningandmakingarrangementsfortouristsareanimportantpartofyourjob.(作为一个导游,为旅客做旅程的计划和安排是工作很重要的一部分)Youcaneitherdoacompletejobbeforeyourguestsarriveandhavefreetimetospendwiththem,orconstantlymakechangesthroughoutthetourandhavelittletimeforanythingelse.(你可以在你的旅客到达前完成计划安排,而后有空闲的时间和他们在一起玩,或者是在旅程中不断的要安排行程改变,而几乎没有时间做其它事)
简答>
当你作为一个导游,你第一次带团怎么做?
Whatdoyoudoifitisthefirsttimeyoutakeagrouptoatouristattraction?
Youmustspendsometimeplanningyourpresentation.(你需要花时间为演说做计划准备)Ifitisthefirsttimeyoutakeagrouptoatouristattraction,youwillneedtospendsometimeatthesiteoftheattractionyourselftofindoutwhatisthere.(你需要花些时间在景点找到一些能吸引人的地方)Youshouldfirstestablishtheroutethatyouwilltake.(你应该先安置好你采纳的路线)Thenchoosetheimportantfeaturesthatyouwanttotalkabout.(然后选择好你想谈的主题)Whileyouareatthesiteyoushoulddeterminehowlongittakestowalkfromonepresentationspottoanother,thetotallengthoftimetoseethewholesiteandotheractivitiesofinterestthattouristsmightwanttododuringtheirstaythere.(当你在现场,你得确定从一个景点到另一个景点所需走的时间,以及观看整个景点,包括游客待在某景点时有可能会喜欢做些活动的总时长)
UnitFourP16
在你去机场之前做些什么?
Beforeyougotoanyairportyoushouldalwayscallfirsttomakesuretheflighthasnotbeendelayedorcancelled.(在你去任何一个机场前,你要先打电话确定航班没有被推迟或取消)
2.Agoodruletofollowistoarriveatleast30minutesbeforetheflightisduetoland.(一个好的习惯是至少在航班预期抵达前的30分钟到机场)
3.Terminal航站口
4.接到游客第一件事情做什么?
(简单介召下)
Onceyoulocateyourtourgroup,youshouldintroduceyourselftothetourleaderbriefly.Thenyouneedtofindoutiftheyhavehadanyproblemswiththefight.Thentrytoorderlymoveeveryonetothetourbus.
PartTwoUnitOneP43
1.怎么接团?
6点
Asatourguide,youshouldbearinmindthefollowingthings.(作为一个导游,你应该记住以下事项)Firstofall,learnhowtolocatethegroupthatyouaresupposedtomeetaccordingtothecharacteristicsofdifferentnationalities,andlogo/badgeoftheforeigntravelagency(suchasnametags,briefcases,holdallsorluggagetags,etc).(首先,学习如何通过不同国籍游客的特点以及找外国旅行社的标志或徽章(如名称标签,公文包,旅行箱或行李带)找到你应该接待的团)Secondly,aftermeetingyourguestsyoushouldconferwiththetourescortandthenationalguidetocheckthenumberofpeople,andbesurethatnooneismissing.(其次,在你的旅客见面后,你应与领队和全程陪同导游人员商讨检查人数,确定没人失踪)Thirdly,askfortheluggageclaimcardsandgivethemtotheporters,sothattheluggagecangettothehotelasquicklyaspossible.(第三,问旅客要行李认领牌并把它们交给行李搬运,以便让行李尽快到达酒店)Fourth,youshouldcourteouslyshowtheguestsaboardtheawaitingbus.Thenmakeabriefwelcomingspeechandintroduceyourselfandthedriver.(第四,你应该礼貌地把国外的旅客往等候的巴士带路,然后说些简短的欢迎词,并介召自己和司机)Fifth,welcomethegueststoyourcityandaskthemforquestionsandanyrequests.(第五,欢迎旅客来到你的城市,并问下他们有没有问题或任何要求)Expressyourwishtoservethemsincerelyandhonestly,andfinally,wishyourguestsapleasantjourneyandawonderfulstay.(表达你真心实意诚实地想为他们服务,最后,祝他们有次愉快的旅程)
2.ChinaComfortTravelService中国康辉旅行社
3.(懂得如何介召)代表……致词……
Goodevening,ladiesandgentlemen.OnbehalfofBeijingInternationalTravelServiceandmycolleagues(同事),IwouldliketowelcomeyoutoChinaandourcapitalcity,Beijing.MynameisLiHongandIshouldbeyourlocalguideduringyourstayinBeijing.IwouldalsoliketointroduceMr.Liu,whoisyournationalguideandwilltravelwithyouthroughoutyourtripinChina.FinallyIwouldliketointroduceourdriver,Mr.Zhang.Mr.ZhanghasworkedfortheBeijingTourBusCompanysinceitwasestablishedin1978whenChina'
sreformandopening-uphadjuststarted.WewilldoourverybesttomakeyourstayinBeijingpleasantandenjoyable.Ihopethatyourvisittoourcitywillbeamemorableexperience
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