最新国家开放大学电大《管理英语4》网络核心课形考网考作业及答案文档格式.docx
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最新国家开放大学电大《管理英语4》网络核心课形考网考作业及答案文档格式.docx
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—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.
— .We'
vebeenworkinghard,butstillgettingbehind.
AYou'
reright
题目3
AT&
Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere
tobe
promotedintomanagementjobs.
Amorelikely
题目4
TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions
employ
thebestpossibleworkers.
Conhowto
题目5
Theresponsibilitiesinhandbook thatmanagershavetobeconcernedwithefficiencyand
effectivenessintheworkprocess.
Bindicate
题目6
二、阅读理解:
根据文章内容,判断正误(共50分)。
WhoKilledNokia?
Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwith
threefactors:
1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacent
and3)thatitsleadersdidn'
tseethedisruptiveiPhonecoming.
Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecause
ofdivergentsharedfearsamongthecompany'
smiddleandtopmanagerswhichledtocompany-wide
inertiathatleftitpowerlesstorespondtoApple'
sgame.
Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddle
managers,engineersandexternalexperts,theresearchersdiscoveredacultureoffeardueto
temperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.
Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany'
stopmanagershad
aterrifyingreputation.SomemembersofNokia'
sboardandtopmanagementweredescribedas
“extremelytemperamental”andtheyregularlyshoutedatpeople“atthetopoftheirlungs”.
Itwasverydifficulttotellthemthingstheydidn'
twanttohear.Secondly,topmanagerswere
afraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpacted
howtheytreatedmiddlemanagers.
Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagerswere
toldthattheywerenotambitiousenoughtomeettopmanagers'
goals.
Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,
filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.
Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerfor
fearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywere
notboldorambitiousenoughtoundertakechallengingassignments.
Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformancein
personnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.
Onemiddle
managertoldusthat“youcangetresourcesbypromisingsomethingearlier,orpromisingalot.
It'
ssaleswork.”
Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,
whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewith
thevariedemotionsofthestaff.Nokia'
stopmanagersshouldhaveencouragedsafedialogue,
internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.
操作提示:
正确选T,错误选F。
1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.
F
2.Nokia'
smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'
tlistentothem.
3.Nokia'
stopmanagersweretoomoodytohearanythinggoodbutharsh.T
4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.
5.Nokia'
stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternal
coordinationandtruth.T
第二套
—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?
CI'
dloveto,butI'
mbusythisweek
—Wecouldletsomeofthestaffworkfromhome. ?
—That'
sagoodidea.
BWhatdoyouthinkofit
hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.
ADueto
Itisthroughenthusiasmandquietintensity wetransformcreativityandvisionintothe
technologies.
Athat
二、听力理解:
听录音,选择最佳答案(共50分)。
通过下拉选项框,选择答案。
1.WhatkindofroleisMelindatakingonforherjob?
CProjectcoordinator.
2.HowlongwillMelindabetrainedforhernewrole?
BHalfamonth.
3.HowoftenshouldMelindareporttotheboardontheprogressoftheproject?
AOnceamonth.
4.WhatkindofcontractcanMelindasignwit
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