外文文献翻译---电子商务对物流服务商的影响(节选)文档格式.docx
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外文文献翻译---电子商务对物流服务商的影响(节选)文档格式.docx
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DelfmannW,AlbersS,GehringM.Theimpactofelectroniccommerceonlogisticsserviceproviders[J].InternationalJournalofPhysicalDistribution&
LogisticsManagement,2002,32(3):
203-222.
文献原文
Theimpactofelectroniccommerceonlogisticsserviceproviders
WernerDelfmann,SaschaAlbers,MartinGehring,
BusinessPolicyandLogistics,UniversityofCologne,Germany
AbstractTheimpactofe-commerceonthebusinessenvironmentisoftenpraisedbutseldomanalyzedwithscrutiny.Inthispaperwetrytodepicttheunderlyinglogisticallyrelevantaspectsofe-commerceandtheirimpactsonlogisticsserviceproviders.Thisseemstobeofconsiderableimportance,aslogisticsisseenastheback-boneofe-commerceoperations.However,thefirmsspecializinginthisfieldarecommonlyneglected.Wearguethatthelogisticalimplicationsofe-commercecanbedifferentiatedintotwomaincategories:
theriseofe-marketplaces;
andtheeliminationofsupplychainelements(disintermediation).Byanalyzingthesetwocategoriesandtheirmajorlogisticalimplicationsindetailwedeductstrategicconsequencesforlogisticsserviceproviders.
Keywords:
Internet,logistics,strategy
Introduction
E-commercehasbeenoneofthebuzzwordsofthelastyears.Analystsaswellasresearcherspredictedenormouschangesinthecompetitivelandscapeofwholeindustries,causinganasyetunwitnessedsurgeinstockpricesofcompaniesinthe“new”economy.However,thiswasalmosttwoyearsago.Today,thedusthassettledandmanyofthepromisingnewe-commercecompanieshavefailedorarestrugglingforeconomicalsurvival.Thefailureofsomanycompaniesine-commercecanbeinpartaccountedforbytheneglectoflogisticsasakeyfactorofsuccess,implyingaprominentroleforcompaniesspecializinginthelogisticssegment(Bretzke,2000).Logisticsserviceproviders(LSPs)arethusconfrontedwithchangesintheirrespectivemarketenvironments.ItisthereforesurprisingthatlittleattentionhasbeenpaidtoanassessmentofthesechangesandtheirdirectaswellasindirectimplicationsforLSPs.(Incontrast,e-commerceapplicationsforlogisticscompanieshavestimulatedabroaderecho,e.g.PfohlandKoldau,1999.)
Thispapertriestobridgethegap.Itisdividedintothreemainsections.Thefirstpartdealswithaspecificationandclassificationoflogisticsserviceproviders.Inthesecondpartaclarificationoftheterme-commerceisprovidedandprominentbusinessmodelsofe-commercefirmsaredepictedaswellasmodificationsintheconfigurationoflogisticschainsillustrated.Finally,wefocusontheimplicationsofthesemodificationsandtrendsforLSPs.
LSPs
LSPshavegrowninimportancesincemoreandmorecompaniesoutsourcetheirlogisticsfunctions(Sheffi,1990).Generallyspeaking,logisticsserviceprovidersarecompanieswhichperformlogisticsactivitiesonbehalfofothers.Additionalpopulartermsforthesecompaniesarethird-partylogisticfirm,orcontractlogisticsfirm(RazzaqueandSheng,1998;
Sinketal.,1996).“Whateverlabelischosen,itdenotesexternalsuppliersthatperform(s)allorpartofacompany’slogisticsfunctions”(Coyleetal.,1996;
Ihde,1991).However,definitionsofthiskindonlygiveaninstitutionalcharacterizationofLSPs,leavingthefunctionalscopeoftheseprovidersunanswered.
ItappearsreasonabletoassessthefunctionsofLSPsbyreferringtoadefinitionoftheunderlyingdomain,thatislogisticsandlogisticsmanagement.WithreferencetothepredominantlogisticsdefinitionprovidedbytheCouncilofLogisticsManagement(2001),logisticsfunctionsincludetheplanning,implementationandcontroloftheflowofgoods,servicesandrelatedinformation.
LSPsdifferamongthepaletteofservicestheyprovidetotheircustomersaswellaswithregardtoothercriteria.AlthoughacommonlyacceptedtypologyforLSPsisstillmissing,somepropositionsexistonthismatter,e.g.typesofservices(Muller,1993a,b;
AfrickandCalkins,1994),geographicalscopeofoperationsandtypeofgoodshandled(Niebuer,1996).Withregardtotheircontributionfortheexplanationofchangesinthesupplychaininducedbye-commerce,wewillpursueacharacterizationemployingtwocriteriahere,whichare,however,closelyrelated.Wewillfocusonfunctionsandthedegreeofcustomization,asthecombinationofthesecriteriaallowsacomprehensiveclusteringofLSPs.
AnoverviewoffunctionsLSPstypicallyperform,basedonasurveyamongbuyersoflogisticsservices,isprovidedbySink.
AmoreconceptualapproachwastakenbyEngelsleben(1999),whoclusteredthesefunctionsintotwobroadgroups:
serviceswhicharedirectlyrelatedtothephysicalflowofgoods,andserviceswhicharenotdirectlyrelatedtothephysicalgoodsflow.
However,thesefunctionsandtypesofservicescanbe
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