管理学原理题库(英文版).doc
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管理学原理题库(英文版).doc
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Chapter1–IntroductiontoManagementandOrganizations
True/FalseQuestions
Thefourcontemporaryfunctionsofmanagementareplanning,organizing,leading,andcontrolling.
True(easy)
Effectivenessreferstotherelationshipbetweeninputsandoutputs.
False(moderate)
Efficiencyisoftenreferredtoas"doingthingsright."
True(moderate)
Whenmanagersmeetorganizationalgoals,theyareefficientandeffective.
False(difficult)
AccordingtoMintzberg’smanagementroles,theinformationalroleinvolvesreceiving,collecting,anddisseminatinginformation.
True(moderate)
Technicalskillsbecomelessimportantasamanagermovesintohigherlevelsofmanagement.
True(moderate)
Thesystemsperspectiveunderscoresandemphasizesthefactthatorganizationsaredifferent,facedifferentcircumstances,andthusmayrequiredifferentwaysofmanaging.
False(moderate)
MultipleChoice
_____________areorganizationalmemberswhointegrateandcoordinatetheworkofothers.
a. Managers(easy)
b. Teamleaders
c. Subordinates
d. Operatives
e. Agents
Typically,inorganizationsitisthe_____________whoareresponsibleformakingorganizationaldecisionsandsettingpoliciesandstrategiesthataffectallaspectsoftheorganization.
a. teamleaders
b. middlemanagers
c. first-linemanagers
d. topmanagers(easy)
e. subordinates
_____________distinguishesamanagerialpositionfromanonmanagerialone.
a. Manipulatingothers
b. Concernforthelaw
c. Increasingefficiency
d. Coordinatingandintegratingothers'work(moderate)
e. Definingmarketshare
WhichofthefollowingisNOTanexampleofadecisionalroleaccordingtoMintzberg?
a.spokesperson(moderate)
b.entrepreneur
c.disturbancehandler
d.resourceallocator
e.negotiator
Whichofthefollowingskillsaremoreimportantatlowerlevelsofmanagementsincethesemanagersaredealingdirectlywithemployeesdoingtheorganization’swork?
a.humanskills
b.technicalskills(easy)
c.conceptualskills
d.empiricalskills
Understandingbuildingcodeswouldbeconsidereda_____________skillforabuildingcontractor.
a. human
b. technical(easy)
c. conceptual
d. empirical
e. functional
Whichofthefollowingphrasesisbestassociatedwithmanagerialconceptualskills?
a. decision-making(easy)
b. communicatingwithcustomers
c. motivatingsubordinates
d. productknowledge
e. technicalskills
Accordingtothetext,_____________arenotinfluencedbyanddonotinteractwiththeirenvironment.
a.opensystems
b.closedsystems(easy)
c.flextimesystems
d.reversesystems
e.forwardsystems
The_____________viewofamanager'sjobimpliesthatdecisionsandactionstakeninoneorganizationalareawillimpactotherareas.
a. systems(moderate)
b. contingency
c. conceptual
d. functional
e. environmental
Whichofthefollowingbestdescribestheconceptthatmanagementisneededinalltypesandsizesoforganizations,atallorganizationallevelsandinallorganizationalworkareas,andinallorganizations,nomatterwhatcountrythey’relocatedin?
a.thepartialityofmanagement
b.thesegmentationofmanagement
c.theuniversalityofmanagement(moderate)
d.theculturesofmanagement
ScenariosandQuestions
TheBusyDay(Scenario)
DonEskew,plantmanageratControlSystems,Inc.,sighedashesippedhisfirstcupofcoffeeat5a.m.andreadhisagendafortheday.Heisgivingtwocompanytoursinthemorning;thefirsttoanewspaperreporterwhoiswritingastoryonthenewplantexpansionandhasseveralquestions,andthesecondtoagroupofControlSystems,Inc.,managersfromtheeastcoast.Hethenhasameetingwithunitmanager,PhilJohnson,todiscussPhil'srecentdropinperformance(ataskhealwayshates).Next,heisspendingacoupleofhoursreviewingthetradejournalshereceivesfromhishigh-techassociationandwritingupabriefsynopsisforhispresentationnextweektotheDivisionPresident.Finally,inlateafternoon,hewillbereviewingthenewequipmentmalfunctionanddecidingwhethertobringinextrapeopletogettheequipmentrunningassoonaspossible.Whew!
Justanotherdayintheglamorouslifeofamanager.
Together,allofthesebehaviorsperformedbyDonduringhisbusydaycorrespondtothemanagementrolesdiscoveredinthelate1960sbywhichofthefollowingmanagementscientists?
a. Herzberg
b. Skinner
c. Mintzberg(easy)
d. Fayol
e. Maslow
WhenDonwasmeetingwithPhiltodiscusshisperformanceconcerns,hewasoperatinginwhichmanagementrole?
a. leader(difficult)
b. figurehead
c. monitor
d. disturbancehandler
e. spokesperson
114. WhatrolewasDonperformingwhenhegavetheplanttourtothenewspaperreporter?
a. monitor
b. figurehead
c. disseminator
d. spokesperson(difficult)
e. resourceallocator
115. WhenDon
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