人力管理师二级专业英语课件.ppt

人力管理师二级专业英语课件.ppt

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HumanResourceManagement,人力资源管理2012.4.7,6Modules,WhatisHRM?

Theprocessofacquiring,training,appraising,andcompensatingemployees,andattendingtotheirlaborrelations,healthandsafetyandfairnessconcerns.Thepracticesandpoliciesyouneedtocarryoutthepeopleorpersonnelaspectsofyourmanagementjob.,1.Conductingjobanalysis2.Planninglaborneedsandrecruitingjobcandidates3.Selectingjobcandidates4.Orientingandtrainingnewemployees5.Managingwagesandsalaries6.Providingincentivesandbenefits7.Appraisingperformance8.Communicating9.Traininganddevelopingmanagers10.Buildingemployeecommitment,JobAnalysis,UsesofJobAnalysisInformationforRecruitingJobCandidates,Jobanalysisproducesinformationusedforwritingjobdescriptions（alistofwhatthejobentails）andjobspecification（whatkindofpeopletohireforthejob）,MethodsofCollectingJAInformation,InterviewQuestionnairsObservationParticipantdiary/logsQuantitativejobanalysistechniquesUsingmultiplesourcesofinformation,WritingJobDescriptions,JobidentificationJobsummaryResponsibilitiesanddutiesAuthorityofincumbentStandardsofperformanceWorkingconditionsJobspecifications,LineVsStaffAuthority,Linemanagersareauthorizedtodirecttheworkofsubordinates-theyarealwayssomeonesboss.Staffmanagersareauthorizedtoassistandadviselinemanagers（likethoseforproductionandsales）inaccomplishingthesebasicgoals（inareaslikerecruiting,hiringandcompensating）.,LineManagersHRManagementResponsibilities,PlacingtherightpersonontherightjobStartingnewemployeesintheorganizationTrainingemployeesforjobsthatarenewtothemImprovingthejobperformanceofeachpersonGainingcreativecooperationanddevelopingsmoothworkingrelationshipsInterpretingthecompanyspoliciesandproceduresControllinglaborcostsDevelopingtheabilitiesofeachpersonCreatingandmaintainingdepartmentalmoraleProtectingemployeeshealthandphysicalcondition,Strategy,HRscentraltaskisalwaystoprovideasetofservicesthatmakesenseintermsofthecompanysstrategy.Astrategyisthecompanysplanforhowitwillbalanceitsinternalstrengthsandweaknesswithexternalopportunitiesandthreatsinordertomaintainacompetitiveadvantage.,SWOTAnalysis,Strengths,CostadvantagesFinancialresourcesCustomerloyaltyModernproductionfacilitiespatents,Opportunities,AddtoproductlineEnternewmarketsAcquirefirmswithneededtechnology,SWOTAnalysis,Weaknesses,ToonarrowproductlinesLackofmanagementdepthHigh-costoperationduetohighlaborcostsandobsoleteproductionfacilitiesInadequatefinancingcapabilitiesWeakmarketimage,Threats,ChangingbuyertastesLikelyentryofnewcompetitorsAdversegovernmentpolicies,StrategyManagementProcess,Strategyplanning/formulationStrategyimplementationStrategyevaluation,HumanResourcePlanning,Theprocessofensuringthatthehumanresourcerequirementsofanorganizationareidentifiedandplansaremadeforsatisfyingthoserequirements（definedbyBullaandScott）Adecision-makingprocessthatcombinesthreeimportantactivities:

Identifyingandacquiringtherightnumberofpeoplewiththeproperskills.Motivatingthemtoachievehighperformance.Creatinginteractivelinksbetweenbusinessobjectivesandpeople-planningactivities.,EstimatingFutureHRRequirements,Demandforecasting1.Managerialorexpertjudgment2.Ratio-trendanalysis3.Workstudytechniques4.Forecastingskillandcompetencerequirement,EstimatingFutureHRRequirements,Supplyforecastingwillbebasedon:

1.ananalysisofexistinghumanresourcesintermsofnumbersineachoccupation,skillsandpotential2.forecastlossestoexistingresourcesthroughattrition3.forecastchangestoexistingresourcesthroughinternalpromotions4.theeffectofchangingconditionsofworkandabsenteeism5.sourcesofsupplyfromwithintheorganization6.sourcesofsupplyfromoutsidetheorganizationinthenationalandlocallabormarkets,PlanningandForecasting,EmploymentorPersonnelPlanningForecastingPersonnelNeedsForecastingtheSupplyofInsideCandidatesForecastingtheSupplyofOutsideCandidates,SourcesofCandidates,Internalsourcesofcandidates1.Findinginternalcandidates2.Rehiring3.Successionplanning,SourcesofCandidates,Outsidesourcesofcandidates1.Advertising2.Employmentagencies3.Collegerecruiting4.Referrals5.RecruitingviatheInternet6.Headhunter,EmployeeTesting&Selecting,Typesoftests1.Testsofcognitiveabilities2.Testsofmotorandphysicalabilities3.Measuringpersonallyandinterests4.Achievementtests5.Web-basedtesting,TypesofInterviews,SelectioninterviewAppraisalinterviewExitinterviewTerminationinterview,Unstructured&StructuredInterview,Unstructured（nondirective）Interview-Theinterviewcantakevariousdirections,nosetformattofollow.Structured（directive）Interview-Theinterviewisspecifiedinadvance,ratedforappropriatenessofcontent.,TrainingTec