ANSWER KEY LEARNING OBJECTIVES CHECKIn LOCIn.docx
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ANSWER KEY LEARNING OBJECTIVES CHECKIn LOCIn.docx
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ANSWERKEYLEARNINGOBJECTIVESCHECKInLOCIn
ANSWERKEYLEARNINGOBJECTIVESCHECK-In(LOC-In)
CHAPTER1
Reference:
LOC-In1
Gen-Artisacustomframingandartserviceboutiquethatisconsideringexpansionintothesurroundingregionalmarket.Thetwenty-personcompanyhashighlydecentralizedjobauthorityanddecision-making.Insteadofstrictfunctionalareas,thefirmusesateam-basedapproachtosatisfyingclientneeds.Gen-Artavoidsmanylevelsofmanagementinfavorofabarebonesapproachtostructure,withexecutives,projectmanagers,andteamsoftechnicalstaff.GinnyandMercedesaretwomanagersatGen-Art.
MultipleChoice
184.GinnyistheVicePresidentofOperationsatGen-Art.Shehelpsmakedecisionsregardinggrowth,goals,andlonger-termissues.Ginnyisa___________.
A)strategicmanager
B)operationalmanager
C)front-linemanager
D)tacticalmanager
Answer:
A
ReferTo:
LOC-In1
Page:
14
185.AsoneoftheprojectmanagersforGen-Art,Mercedesoperatesatthe__________level.Sheisthedirectlinkbetweentheexecutivelevelofthefirmandthetechnicalstaffsheoversees.
A)strategic
B)controllingmanagement
C)tactical
D)bureaucraticmanagement
Answer:
C
ReferTo:
LOC-In1
Page:
14
MultipleChoice
186.Zachisfairlysatisfiedwiththewaythepastyearhasgoneathisfirm.Still,heengagesin______________inordertomakesurethatthegoalsofthefirmareactuallybeingachieved.Hedoesthisbymeasuringperformance,comparingittoobjectives,implementingnecessarychanges,andmonitoringprogress.
A)leading
B)organizing
C)controlling
D)planning
Answer:
C
Page:
18
LearningObjective:
2
Reference:
LOC-In3
Karenisanewproductionsupervisorponderingherroleasapartofmanagement.Sheknowsfromherstudiesthatitisimportanttotakealong-termperspectivetowardstrategy.Shealsoknowsthatmanagershavetobecraftyinordertosurviveagainstcompetitionintheformofothercompanies.Shewasalsothinkingofhowimportantthedivisionoflaborhasbeenonproductivity,andshecouldseetheeffectsofthisideainherownworksituation.Karencouldnotrememberwho,specifically,introducedthesemanagementideas.
MultipleChoice
187.Whorecognizedthatmanagementstrategymeanttakingalong-termperspective?
A)AdamSmith
B)JohnMaynardKeynes
C)NiccoloMachiavelli
D)SunTzu
Answer:
D
ReferTo:
LOC-In3
Page:
24
LearningObjective:
3
188.______________advisedleaderstobecunningandcraftyinordertosurviveagainstcompetitiverivals.
A)NiccoloMachiavelli
B)AdamSmith
C)SunTzu
D)JohnMaynardKeynes
Answer:
A
ReferTo:
LOC-In3
Page:
24
189.______________recognizedthepowerfuleffectthatthedivisionoflaborcouldhaveonproductivity.
A)WinslowTaylor
B)AdamSmith
C)SunTzu
D)AbrahamMaslow
Answer:
B
ReferTo:
LOC-In3
Page:
24
LearningObjective:
3
Reference:
LOC-In4
NathanielistryingtosolvesomemanagementissuesathisfirmABCInternational.Hethinksthatmanagementcanbelearnedbyunderstandingsomebasicprinciplesandfunctions.Hebelievesthateveryoneshouldapproachtheirrolefromtheperspectiveofthemanagersandexecutivesresponsibleforcoordinatingtheactivitiesoftheorganization.
MultipleChoice
190.Nathaniel’sapproachhasitsrootsin________________.
A)bureaucraticmanagement
B)thebehavioralperspective
C)administrativemanagement
D)totalqualitymanagement
Answer:
C
ReferTo:
LOC-In4
Page:
29
LearningObjective:
4
Reference:
LOC-In5
Irisfromfinance,Sampsonfrommarketing,andJosephinefromoperationsareonacross-functionalteamofmanagerswiththepurposeofdevelopinganapproachbywhichtomanageallthreedepartments,whichwillbeworkingtogethermuchmoreonclientprojectsinthenearfuture.Intheirfirstmeeting,eachmanagerofferedhisorherindividualperspectiveonmanagement.Irissaid,“Employeesaremotivatedbymorethanjustpay.IfindthatwhenIpraisemyworkersandtailorthejobcharacteristicstotheirabilities,theyworkmuchharder.”Sampsonquicklypointedoutthatifhesimplypaysspecialattentiontohisemployees,itmotivatesthemtoputgreatereffortintotheirjobs.JosephinerecognizedSampson’spoint,andthenofferedheradvicebasedonherownassumptionsaboutemployees.Shesaid“employeesareinherentlylazyandlackambition.Wehavetomakesurewesupervisethemclosely,ortheywillnotworkhard.”
MultipleChoice
191.WhichmanagementperspectivebestreflectswhatIrisinitiallyproposed?
A)Bureaucraticmanagement
B)Administrativemanagement
C)Behavioralperspective
D)Humanrelationsapproach
Answer:
D
ReferTo:
LOC-In5
Page:
31
LearningObjective:
5
192.WhichmanagementphenomenonwasSampsontalkingabout?
A)TheHawthorneeffect
B)Behavioralperspective
C)TheoryYassumptions
D)Totalqualitymanagement
Answer:
A
ReferTo:
LOC-In5
Page:
31
LearningObjective:
5
193.Josephinethoughtthatemployeesarelazyandlackambition.Whichperspectivewasshedemonstrating?
A)Humanrelationsapproach
B)Contingencytheory
C)TheoryXassumptions
D)TheoryYassumptions
Answer:
C
ReferTo:
LOC-In5
Page:
31
LearningObjective:
5
Reference:
LOC-In6
LeonandJerry,bothmanagersatthesamefirm,werehavingaconversationonmanagementapproachestheytake.LeonfinishedtellingJerryhowhesuccessfullymotivatedoneemployeebyofferinghimtangiblerewardsforhigheroutput.JerryquicklypointedoutthatwhatworksforLeon’sdepartmentmaynotworkforhisbecauseofdifferentsituationalcharacteristics.“What’smore,”hesaid,“ifIdon’tfitmymanagementstyletothesituationathand,Icanalwayspredictpoorperformance.”
MultipleChoice
194.WhichmanagementperspectivebestreflectswhatJerryisexplaining?
A)Contingencytheory
B)Behavioralperspective
C)Administrativemanagement
D)Totalqualitymanagement
Answer:
A
ReferTo:
LOC-In6
Page:
34
LearningObjective:
6
CHAPTER2
202.Trevonisamanageratahealthservicesfirm.WhichofthefollowingrepresentsacurrentglobaltrendthatwilldirectlyimpactthewayTrevonshouldhelpdevelopstrategyatthisfirm?
A)Themanagementofdiversitywillbecomelessimportantinthefutureasrichercountriesexperiencefallinglevelsofimmigration.
B)Anupwardtrendinbirthratesistakingplacenowinalmosteveryregionoftheworld.
C)Anagingworldpopulationmeansneedingtobemoreattunedtotheneedsofolderpeople.
D)Firmsareestablishingaglobalwebofproductionactivitiestoachievehighqualitydespitehighcosts.
Answer:
C
ReferTo:
LOC-In1
Page:
62
LearningObjective:
1
Reference:
LOC-In2
SmythwickDirectEssentialsisglobalinthesensethatithasglobalcustomersandaglobalsupplychain.ThestrategicmanagersatSmythwick,however,wanttoincreasetheproportionofworkerswhocomedirectlyfromothercountriesinordertoimproveitsglobalreachandcustomerservice.Thiswouldinvolvefarmingtalentfromothercountriesandwouldrequirethenewemployeestorelocatetothefirm’sheadquartersinIndianapolis.
MultipleChoice
203.Daniel,fromFrance,hashadtroublecopingwiththenewexpectationsofhistimesincejoiningSmythwick.HehasbeenexposedtoaverynewcultureintheMidwest,andhasexperienced____________asaresultofhisdifficultyadjusting.
A)individualism
B)powerdistance
C)cultureshock
D)homesickness
Answer:
C
ReferTo:
LOC-In2
Page:
68
LearningObjective:
2
204.Jerry,fromNewZealand,hashadlittletroubleadjustingsinceherelocatedtoIndianapolisandjoinedtheteamatSmythwick.Jerry’sdirectsupervisorattributeshisquicksuccesstothesharedhighdegreeof____________inboththeU.S.andNewZealand.Jerryhasstronggoalsandvaluespersonalautonomy.Heisalsoeagertobringhisideastothecollectiveactivitiesofhisworkteam.
A)individualism
B)powerdistance
C)masculinity
D)uncertaintyavoidance
Answer:
A
ReferTo:
LOC-In2
Page:
68
LearningObjective:
2
205.SmythwickrecentlyhiredIlyaasasenior-levelmanagerresponsibleforfinance.ShewaspleasedtofindthattheindividualsatSmythwickdidnotseemtoexpectahierarchicalstructurethatemphasizedstatusdifferences.Givenherchoiceofoffices,shechoseoneinthecenterofthedepartment,ratherthanthelargestcorneroffice,becauseshewantedtoremainincloseproximitytothedailyoperationsofherdepartment.Ilya’sattitudereflectsa_____________.
A)highindividualism
B)highpowerdistance
C)highmasculinity
D)lowpowerdistance
Answer:
D
ReferTo:
LOC-In2
Page:
68
LearningObjective:
2
Reference:
LOC-In3
FilmCaféisagrowing,nationalrestaurantchainthatfeaturesadiningexperiencewherephotographerscirculateandtakecandidpictures,andthensendthemtoanemailaddressprovidedbythepatronafterthedinnerisover.Customerscanorderprints,sharewithfriendsonline,etc.FilmCaféisconsideringforeignexpansion.
MultipleChoice
206.WhichofthefollowingrepresentsthefirstkeyentrydecisionfacingFilmCafé?
A)Whenshouldweentertheforeignmarket?
B)Whichcountriesshouldweenter?
C)Whatshouldourscaleofinvolvementbe?
D)Shouldweconsiderlicensing?
Answer:
B
ReferTo:
LOC-In3
Page:
73
LearningObjective:
3
207.Becausethisserviceideaisunusualinothermarketsrightnow,FilmCafécouldexperiencehigherpioneeringcosts.Pioneeringcostsareassociatedwith____________.
A)timingofentryintoforeignmarkets
B)thepresentwealthofconsumersintheforeignmarkets
C)thefirm’ssuitabilityofproductstoaparticularmarket
D)lateentrancetothemarket
Answer:
A
ReferTo:
LOC-In3
Page:
73
LearningObjecti
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