人力资源管理双语课后习题及翻译.docx
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人力资源管理双语课后习题及翻译.docx
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人力资源管理双语课后习题及翻译
习题及答案
Chapter01HumanResourceManagement:
GainingaCompetitiveAdvantageAnswerKey
True/FalseQuestions
1. (p. 5) CompanieshavehistoricallylookedatHRMasameanstocontributetoprofitability,quality,andotherbusinessgoalsthroughenhancingandsupportingbusinessoperations.
FALSE
2. (p. 5) Thehumanresourcedepartmentismostlikelytocollaboratewithothercompanyfunctionsonoutplacement,laborlawcompliance,testing,andunemploymentcompensation.
FALSE
3. (p. 6) ThethreeproductlinesofHRincludea)administrativeservicesandtransactions,B)financialservices,andc)strategicpartners.
FALSE
4. (p. 9) TheamountoftimethattheHRMfunctiondevotestoadministrativetasksisdecreasing,anditsrolesasastrategicbusinesspartner,changeagent,andemployeeadvocateareincreasing.
TRUE
5. (p. 9) AdvancesintechnologyhaveallowedHRservicestobeofferedmoreonaself-servicebasisthaninthepast.
TRUE
6. (p. 9) HRfunctionsrelatedtoareassuchasemployeedevelopment,performancemanagement,andorganizationaldevelopmentareoutsourcedmostfrequently.
FALSE
7. (p. 11) Evidence-basedHRprovidesmanagerswithdatatomakedecisions,insteadofjustrelyingonintuition.
TRUE
8. (p. 14) Stakeholdersofacompanyareshareholders,thecommunity,customers,employees,andalloftheotherpartiesthathaveaninterestinseeingthatthecompanysucceeds.
TRUE
9. (p. 19) Companiesarenowmoreandmoreinterestedinusingintangibleassetsandhumancapitalasawaytogainanadvantageovercompetitors.
TRUE
10. (p. 22) Alearningorganizationplacesthehighestemphasisoncompletionofformalemploymenttraining.
FALSE
11. (p. 22) Thepsychologicalcontractdescribeswhatanemployeeexpectstocontributeandwhatthecompanywillprovidetotheemployeeinreturnforthesecontributions.
TRUE
12. (p. 25) Theuseofalternativeworkarrangements,whichincludeindependentcontractors,on-callworkers,temporaryworkers,andcontractcompanyworkers,isshrinking.
FALSE
13. (p. 27) Tobeeffective,balancedscorecardsmustbecustomizedbycompaniestofitdifferentmarketsituations,products,andcompetitiveenvironments.
TRUE
14. (p. 27) Thebalancedscorecardshouldnotbeusedtolinkthecompany'shumanresourcemanagementactivitiestothecompany'sbusinessstrategy.
FALSE
15. (p. 30) CorporatecultureswithincompaniesthatsuccessfullyimplementTQMtypicallyemphasizeindividualism,hierarchy,accountability,andprofits.
FALSE
16. (p. 31) ISO9000certificationisanintegralcomponentofW.EdwardsDeming'squalitycontrolprocess.
FALSE
17. (p. 34) Theskillsandmotivationofacompany'sinternallaborforcedeterminetheneedfortraininganddevelopmentpracticesandtheeffectivenessofthecompany'scompensationandrewardsystems.
TRUE
18. (p. 37) Becausetheworkforceispredictedtobecomemoreuniformintermsofage,ethnicity,andracialbackground,itislikelythatonesetofvalueswillcharacterizeallemployees.
FALSE
19. (p. 39) Culturaldiversitycanprovideacompanycompetitiveadvantageregardingproblem-solving.
TRUE
20. (p. 42) TheSarbanes-OxleyActof2002setsstrictrulesforcorporatebehaviorandsetsheavyfinesandprisontermsfornoncompliance.
TRUE
21. (p. 43) Everybusinessmustbepreparedtodealwiththeglobaleconomy.
TRUE
22. (p. 48) Oneofthedisadvantagesoftechnologyisthatitdoesnotallowolderworkerstopostponeretirement.
FALSE
23. (p. 51) E-HRMismoreapplicabletopracticesassociatedwithrecruitingandtrainingthanthoseassociatedwithanalysisanddesignwork,selection,andcompensationandbenefits.
FALSE
24. (p. 54) AnHRdashboardisaseriesofindicatorsthatmanagersandemployeeshaveaccesstoonthecompanyintranetorhumanresourceinformationsystem.
TRUE
25. (p. 58) Compensatinghumanresourcesinvolvesmeasuringemployees'performance.
FALSE
MultipleChoiceQuestions
26. (p. 4) _____referstoacompany'sabilitytomaintainandgainmarketshareinitsindustry.
A. Outsourcing
B. Competitiveness
C. Self-service
D. Empowerment27. (p. 4) _____referstothepolicies,practices,andsystemsthatinfluenceemployees'behavior,attitudes,andperformance.
A. Totalqualitymanagement
B. Financialmanagement
C. Humanresourcemanagement
D. Productionandoperationsmanagement
28. (p. 5) StrategicHRmanagementincludesallbutoneofthefollowing.Nametheexception.
A. Financialplanning
B. Traininganddevelopment
C. Performancemanagement
D. Recruitingtalent
29. (p. 6) WhichofthefollowingisNOTaresponsibilityofHRdepartments
A. Recruiting
B. Benefits
C. Communityrelations
D. Productionandoperations
30. (p. 6) WhichofthefollowingisNOTaproductlineofhumanresources
A. Administrativeservicesandtransactions
B. Strategicpartner
C. Humancapitalpartner
D. Businesspartnerservices
31. (p. 8) Whichofthefollowingbestdescribesaculturalsteward
A. Shapestheorganization.
B. Deliversresultswithintegrity.
C. Facilitateschange.
D. Recognizesbusinesstrendsandtheirimpactonthebusiness.
32. (p. 8) Astrategicarchitectisonewho:
A. facilitateschange.
B. recognizesbusinesstrendsandtheirimpactonthebusiness.
C. implementsworkplacepoliciesconducivetoworkenvironment.
D. developstalentanddesignsrewardsystems.
33. (p. 9) GivingemployeesonlineaccesstoinformationaboutHRissuessuchastraining,benefits,andcompensationisknownas:
A. outsourcing.
B. continuouslearning.
C. self-service.
D. strategicplanning.
34. (p. 9) Thepracticeofhavinganothercompany(avendor,third-partyprovider,consultant)provideservicestraditionallyassociatedwiththeadministrativeroleofHRisknownas:
A. e-commerce.
B. empowering.
C. outsourcing.
D. benchmarking.
35. (p. 10) Traditionally,theHRMdepartmentwasprimarilya(n):
A. proactiveagency.
B. financeexpert.
C. employeradvocate.
D. administrativeexpert.
36. (p. 11) Whichofthefollowingstatementsaboutevidence-basedHRisFALSE
A. IthelpsshowthatthemoneyinvestedinHRprogramsisjustifiedandthatHRiscontributingtothecompany'sgoalsandobjectives.
B. ItemphasizesthatHRisbeingtransformedfromabroadcorporatecompetencytoaspecialized,stand-alonefunctioninwhichhumanresourcesandlinemanagersbuildpartnershipstogaincompetitiveadvantage.
C. Itrequirescollectingdataonsuchmetricsasproductivity,turnover,accidents,employeeattitudesandmedicalcostsandshowingtheirrelationshipwithHRpractices.
D. Itreferstodemonstratingthathumanresourcespracticeshaveapositiveinfluenceonthecompany'sbottomlineorkey. (p. 12-13) WhichoneofthefollowingstatementsabouttheHRprofessionisFALSE
A. AcollegedegreeisrequiredofHRspecialists,butnotofgeneralists.
B. GeneralistsusuallyperformthefullrangeofHRMactivities,includingrecruiting,training,compensation,andemployeerelations.
C. ProfessionalcertificationinHRMislesscommonthanmembershipinprofessionalassociations.
D. TheprimaryprofessionalorganizationforHRMistheSocietyforHumanResourceManagement.
38. (p. 13) AllofthefollowingcompetitivechallengesfacedbycompanieswillincreasetheimportanceofhumanresourcemanagementEXCEPT:
A. theglobalchallenge.
B. thechallengeofsustainability.
C. thepoliticalchallenge.
D. thetechnologychallenge.
39. (p. 14) _____referstotheabilityofacompanytosurviveandsucceedinadynamiccompetitiveenvironment.
A. Outsourcing
B. Empowerment
C. Sustainability
D. Resourcemanagement
40. (p. 14) SustainabilityincludesallofthefollowingEXCEPT:
A. expandingintoforeignmarkets.
B. theabilitytodealwitheconomicandsocialchanges.
C. engaginginresponsibleandethicalbusinesspractices.
D. providinghigh-qualityproductsand. (p. 19) WhichofthefollowingstatementsaboutintangibleassetsisFALSE
A. Theyincludehumancapital.
B. Theyarelessvaluablethanphysicalassets.
C. Theyareequallyorevenmorevaluablethanfinancialassets.
D. Theyaredifficulttoduplicateorimitate.
42. (p. 20) Tacitknowledgeisanexampleof_____capital.
A. social
B. customer
C. human
D. intellectual
43. (p. 21) WhichofthefollowingisNOTtrueofknowledgeworkers
A. Theyoftencontributespecializedknowledgethattheirmanagersmaynothave,suchasinformationaboutcustomers.
B. Theyhavemanyjobopportunities.
C. Theyareinhighdemandbecausecompaniesneedtheirskills.
D. Theycontributetothecompanythroughmanuallaborandintellectuallabor.
44. (p. 21) Empoweringisdefinedas:
A. themovementofwomenandminoritiesintomanagerialpositions.
B. givingemployeesresponsibilityandauthoritytomakedecisionsregardingallaspectsofproductdevelopmentorcustomerservice.
C. leadingemployeesbythestrengthofone'scharisma.
D. theactofcontinuallylearningandimprovingone'sskillsandabilities.
45. (p. 22) A(n)_____contractdescribeswhatanemployeeexpectstocontributeandwhatthecompanywillprovidetotheemployeeforthesecontributions.
A. employer
B. employee
C. psychological
D. job
46. (p. 25) AllofthefollowingareexamplesofalternativeworkarrangementsEXCEPT:
A. independentcontractors.
B. currentlaborforce.
C. on-callworkers.
D. temporary. (p. 27) Thebalancedscorecard:
A. issimilartomostmeasuresofcompanyperformance.
B. usesindicatorsimportanttothecompany'sstrategy.
C. isastandardizedinstrumentofcompanyperformance.
D. shouldnotbeappliedtoHRpractices.
48. (p. 27) Thebalancedscorecardpresentsaviewofcompanyperformancefromtheperspective
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