外贸函电大全.docx
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外贸函电大全.docx
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外贸函电大全
Chapter1建立贸易关系
1.请求建立贸易关系RequestforEstablishingBusinessRelations
2.回复请求建立业务关系ReplytotheRequestforEstablishingBusinessRelations
3.索取产品资料RequestforProductLiterature
4.回复索取产品资料ReplytotheRequestforProductLiterature
5.邀请会面InvitationtotheBusinessAppointment
6.接受会面邀请AcceptingtheInvitationtotheBusinessAppointment
7.谢绝会面邀请DecliningtheInvitationtotheBusinessAppointment
8.要求更改会面时间及地点RequestforChangingtheTime&PlaceoftheMeeting
Chapter2推销
9.向特定客户推销SalesLettertoSpecificCustomers
10.向不特定客户推销SalesCirculartoNon-SpecificCustomers
11.寄信给老客户SalesLettertoOldCustomers
12.寄信给新客户SalesLettertoNewCustomers
13.推销新产品SalesLetterforPromotionofNewProducts
14.推销劳务SalesLetterforPromotionofLaborServices
Chapter3询盘和订货
15.一般询盘GeneralInquiry
16.回复一般询盘ReplytotheGeneralInquiry
17.具体询盘SpecificInquiry
18.报虚盘MakingaNon-FirmOffer
19.报实盘MakingaFirmOffer
20.买方还盘MakingaCounterOffer
21.卖方返还盘MakingaCounter-CounterOffer
22.下订单PlacinganOrder
23.接受订单AcceptinganOrder
24.拒绝订单DeclininganOrder
25.下续订单PlacingaRepeatOrder
26.推荐替代品OfferingaSubstituteProduct
27.接受替代品AcceptingaSubstituteProduct
28.拒绝替代品DecliningaSubstituteProduct
29.涨价通知NoticeforPriceIncrease
30.回复涨价通知ReplytothePriceIncreaseNotice
Chapter4付款
31.询问付款方式AskingaboutPaymentTerms
32.接受付款方式AcceptingPaymentTerms
33.要求修改信用证RequestforAmendmenttoL/C
34.信用证修改AmendmenttoL/C
35.付款通知PaymentNotice
36.收到付款通知ReceiptofPaymentNotice
37.催促付款(初次)UrgingPayment(FirstNotice)
38.催促付款(最后通告)UrgingPayment(LastNotice)
39.索取发票AskingforInvoice
40.寄送发票SendingInvoice
Chapter5包装和交货
41.包装要求PackagingRequirements
42.回复包装要求ReplytoPackagingRequirements
43.装运时间TimeofShipment
44.回复装运通知ReplytoTimeofShipment
45.催促装运UrgingShipment
46.回复催促装运ReplytoUrgingShipment
47.出货通知ShipmentAdvice
48.货物抵达通知GoodsArrivalNotice
Chapter6投诉和致歉
49.投诉货物未寄达ComplaintaboutGoodsArrivalFailure
50.对货物未寄达致歉ApologyforGoodsArrivalFailure
51.出货延迟LateDelivery
52.对出货延迟致歉ApologyforLateDelivery
53.投诉货物质量ComplaintaboutPoorQualityofGoods
54.对货物质量不佳致歉ApologyforPoorQualityofGoods
55.投诉货物数量ComplaintaboutWrongQuantityofGoods
56.为数量错误致歉ApologyforWrongQuantityofGoods
57.投诉发货出错ComplaintaboutReceivingWrongGoods
58.为发货有误致歉ApologyforSendingWrongGoods
59.抱怨包装不良ComplaintaboutPoorPackaging
60.为包装不良致歉ApologyforPoorPackaging
61.付款出错PaymentError
62.为付款出错致歉ApologyforPaymentError
63.对服务的不满ServiceDissatisfaction
64.对服务不满致歉ApologyforCustomerServiceDissatisfaction
Chapter7商务交往
65.请求筹备出差RequestforPreparingforaBusinessTrip
66.回复请求筹备出差ReplytotheRequestforpreparingforaBusinessTrip
67.确认预定行程ConfirmingItineraryReservation
68.出差后的感谢ThanksforaBusinessTrip
69.活动通知ActivityNotice
70.集会通知GatheringNotice
71.邀请担任演讲者InvitingSpeaker
72.回复演讲邀请ReplytotheInvitationforSpeaker
73.展销会通知TradeFairNotice
74.回复邀请ReplytotheTradeFairInvitation
75.请求帮忙做问卷调查RequestforFillingOutQuestionnaire
76.请求转载许可RequestforReproductionPermission
Chapter8公司人事
77.人事查询PersonnelEnquiry
78.找寻人才LookingforQualifiedPersonnel
79.晋升公告PromotionAnnouncement
80.调动通知TransferNotice
81.褒奖员工ComplimentingEmployees
Chapter9公司内部
82.会议通知MeetingNotice
83.例行报告RoutineReport
84.问题报告ProblemReport
85.提案Proposal
86.回复提案ReplytoProposal
87.说服对方ConvincingtheOtherSide
88.给予指示GivingInstructions
89.新产品说明NewProductDescription
Chapter10社交信函
90.邀请与约见函InvitationandAppointmentLetter
91.回复邀请ReplytoInvitation
92.祝贺函LetterofCongratulation
93.慰问函LetterofSympathy
94.感谢函LetterofThanks
95.道歉函LetterofApology
96.通知函LetterofAdvice
97.鼓励函LetterofEncouragement
98.探病函LetterofConsolingtheSick
99.吊唁函LetterofCondolence
100.节日问候SeasonsGreeting
Chapter1建立贸易关系
1.请求建立贸易关系RequestforEstablishingBusinessRelations
Wehavelearnedfrom①(信息来源)thatyouare②(公司性质)in③(国名或地域名).Wearegladthatyouareinterestedin④(产品名称).So,wearewillingtoestablishbusinessrelationswithyou.Attachedpleasefind⑤(附件内容).
Weare⑥(公司性质).Weexport⑦(出口产品名称)to⑧(出口产品目的地).If⑨(对方条件),we⑩(期待事宜).
Welookforwardtoreceivingyourinquiryatanearlydate.
2.回复请求建立贸易关系ReplytotheRequestforEstablishingBusinessRelations
Thanksforyouremailtoenterintobusinessrelationswithusin①(经营范围).Wehavereadyour②(邮件附件内容).
Asyouknow,weare③(重述本公司身份).Wehavealarge④(需求量大的产品名称)markethere,soweareseekingnewpartners.Ifpossible,we’dliketobe⑤(我方角色)in⑥(国名或地域名).Should⑦(对方提供的优惠),we’ll⑧(订单种类).
Welookforwardtoyourfavorablereply.
3.索取资料RequestforProductLiterature
Welearnfrom①(信息来源)thatyouare②(供货商身份).We③(关注产品途径)andbecamemuchinterestedinyour④(产品名称).
Weare⑤(我方公司身份).Asweareinterestedindoingbusinesswithyou,wewouldlikeyoutosendus⑥(邮寄方式)thedetailedinformationabout⑦(欲购产品名称)to⑧(邮寄地址).Thedemandfor⑨(产品类型)inourmarketisreallygreat.
Yourimmediateattentionishighlyappreciated.
4.回复索取产品资料ReplytotheRequestforProductLiterature
Wearesogladthatyouareinterestedin①(产品名称).Attachedare②(附件内容).Asyourequestedinyouremail,wesentyouour③(索取资料)by④(邮寄方式),whichwilltellyoueverythingaboutour⑤(产品名称).
Althoughestablishedin⑥(公司成立时间),wearedevelopingveryfast.Wepaygreatattentionto⑦(特别关注之处).Wehaveintroducedadvancedproductionequipmentfrom⑧(国名或地域名).Wenowexportourproductsto⑨(出口产品目的地).
(产品畅销国国名或地名)isourlargestmarket.
(某一特定产品系列)isabestseller.
Welookforwardtoyourtrialorder.
5.邀请会面InvitationtotheBusinessAppointment
I’dliketoinviteyouforameetingwith①(我公司会面人职务和姓名)ifyoufeelconvenient.
As②(会议名称)willbeheldin③(会议地点)from④(会议起始日)to⑤(会议结束日),wethinkyou⑥(对方可能采取的行动).Ifyoucome,wewouldliketoinviteyouforameetingwith⑦(我公司会面人)at⑧(会面地点),on⑨(双方会面日)todiscuss⑩(双方会面商讨事宜).
(我公司会面人)wishestohaveanopportunityforameetingwithyou.
Welookforwardtoreceivingapositivereplyfromyou.
6.接受邀请会面AcceptingtheInvitationtotheBusinessAppointment
I’mgladthatyouwillarrangeameetingbetween①(对方会面人职务和姓名)andmeonthedaybeforetheopeningof②(会议名称)to③(会面事宜).
Asamatteroffact,wehadhadtheintentiontomeet④(对方会面人职务)during⑤(会议名称)beforewegotyouremail.Wecherishtheopportunity⑥(我方珍惜之事),andarepleasedtohaveachanceto⑦(有机会之事).
WelookforwardtoseeingyouinDongguan.
7.谢绝会面邀请DecliningtheInvitationtotheBusinessAppointment
Thankyouforyouremailof①(对方邮件发送日),invitingmetohaveameetingwith②(对方会面人职位)on③(对方建议的会面日)beforetheopeningof④(会议名称)at⑤(会面地点).
I’msorrytosaythatweareunabletogoto⑥(会议名称),whenwe⑦(拒绝会面原因).That’swhyIcan’tgoandmeet⑧(对方会面人职位).
Wehopethatyouwillunderstandoursituation.Wewishtomeetsometimeinthenearfutureto⑨(会面目的).
8.要求更改会面时间及地点RequestforChangingtheTime&PlaceoftheMeeting
Thankyouforyouremailof①(对方邮件发送日),invitingmetohaveameetingwith②(对方会面人职位)on③(对方建议的会面日)beforetheopeningof④(会议名称)at⑤(会面地点).
We’dliketohavethemeetingon⑥(我方提出的会面时间)at⑦(我方提出的会面地点).Itwillbemuchmoreconvenienttousifyouagreetothedateandplacewehavesuggested.
Yourfavorablereplywouldbehighlyappreciated.
Chapter2推销
9.向特定客户推销SalesLettertoSpecificCustomers
Iwouldliketotellyouthatwehavegotthe①(产品名称)youinquiredabout②(对方询盘时间).Attachedare③(附件名称),whichwillgiveyoualldetailsforplacinganorder.
④(产品名称)we’vegotare⑤(产品优势).Theyarereally⑥(欲推销产品引以为傲之处).Theyareatleastasgoodas,ifnotbetterthan,⑦(与同类产品一样好),butpricesare⑧(价格情况).
Weexpectyourfeedbackbeforetheendofthismonth.
10.向不特定客户推销SalesCirculartoNon-SpecificCustomers
Wearewillingtoseekpartnersfor①(出口产品类型).
Weare②(我公司注册地点),specializingallkindsof③(产品种类).Theyarebestsellersbothathomeandabroad.We’venowmadesomeresearcheson④(新研制产品名称),whichweareabletoprovideregularly.
Ifyouareinterested,pleasecontactmeat⑤(电话联系方式).Formorerelatedinformation,youcan⑥(获知信息途径).Maybewewillmakearrangementsforameetingtodiscussdetailsconcerning⑦(商讨事宜).
11.寄信给老客户SalesLettertoOldCustomers
It’sbeen①(有业务往来持续时间)sinceweexecutedyourlastorder.Recently,wegotinlargequantitiesof②(新产品名称).Attachedpleasefind③(附件名称).
I’dliketoinformyouthat,weare④(优惠措施)oncertainitems,including⑤(对方感兴趣产品名称).Wouldyouhavealookattheattachedcatalogue?
Ifyouwishtoorderlargequantities,⑥(联系方式)me.Wewilltrytoworkouttermsandconditionstoourmutualbenefit.
Welookforwardtoourcontinuedmutually-profitablebusinessrelationship.Weexpect⑦(期待事宜).
12.寄信给新客户SalesLettertoNewCustomers
Wearegladtolearn,from①(信息来源),thatyouareinterestedin②(产品名称).We③(经营情况).Attachedpleasefind④(附件名称).
⑤(欲知详细信息),please⑥(查询方式).
Welookforwardtoyourtrialorderandassureyouofourpromptattention.
13.推销新产品SalesLetterforPromotionofNewProducts
We’repleasedtoinformyouthat,withyearsofresearch,we’veintroducedournewproducts①(产品名称)tomarket.Muchtoourdelight,theyenjoygreatpopularity.Asweguessyoumightbeinterested,we’vesentyou②(邮寄方式)③(邮寄样品种类及数量)foryourtrialuse.Atrialusewillconvinceyouoftheirextraordinaryfunctioning.Formoreinformation,please④(查看信息途径).
Attachedpleasefind⑤(附件名称).Wehopeyou’lltakethisopportunityto⑥(为双方利益起见).Ifyouconsiderplacinganorder,we’llgrantyou⑦(优惠幅度).
14.推销劳务SalesLetterforPromotionofLaborServices
We’repleasedtolearn,from①(信息来源),thatyouareinneedof②(某种职业工作人员).Weadvertisedyourjob
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